Graduate Program Development UD Online — Our

Graduate Program Development

UD Online - Our new partnership with Wiley • Executed Master Services Agreement with Wiley April 2015 • Launching four programs Spring 2016 – MS Cybersecurity – MS ECE – M Ed Teacher Leadership – MPA • Marketing initiatives are live • Established administrative procedures for admissions, enrollment, and student support 8

Planning for The Future 3, 000 Total institutional enrollments grow as new programs are added 2, 500 2, 000 1, 500 Group 5 Enrollments Enrollment growth is sharp initially, then stabilizes at maturity Group 4 Enrollments Group 3 Enrollments 1, 000 Group 2 Enrollments 500 Group 1 Enrollments 01/16 08/16 01/17 08/17 Group 1: Spring 2016 Group 2: Fall 2016 Group 3: Spring 2017 Phase 4: Fall 2017 Phase 5: Spring 2018 Electrical Engineering Business TBD TBD Cybersecurity Business TBD TBD Public Administration Health TBD TBD Teacher Leadership Education TBD TBD 2

Why UD Chose Wiley Flexible, institution-wide partnership model Wiley Education Services Market Assessment Program Design & Development Marketing & Brand Management Recruitment Enrollment Management Student Retention Services 24 x 7 Helpdesk Market Research & Analysis Program Planning Full Service Agency Behavioral Analytics Enrollment Coordination Orientation Student Tech Support Market Strategy & Insights Instructional Design Multi-Channel Strategy High Touch Student Engagement Course Capacity Planning Proactive Monitoring & Outreach Faculty Tech Support Program Selection Faculty Training & Support Creative & Content Targeted Recruitment Policy & Process Adherence “Lifeline” for Students Issue Resolution Ongoing Improvements Analytics & Reporting ROI Optimization Database & Registration Management University of Delaware Curriculum and Content Admission Instruction Graduation 3