GE EHS Site EHS Training Management Strategy Updated

GE EHS Site EHS Training Management Strategy Updated: May 19, 2003; December 2005; June 2006; October 2007 Contact R. Mukund, GE Corporate Env Programs with questions or comments regarding this document. This document was developed based on the following workouts: PSU EHS Training Workout (February 26, 2003, Schenectady, NY) GEPS: Carol Ryan, Larry Wojcik, Patti Gile, Donna Pawlowski, Catherine Peponis GEP: Bob Gates CEP: R. Mukund, Natasha Klenke, Bridget Bruton, Vijay Alluru my. Learning – EHS Workout (March 4, 2003, Fairfield, CT) Corp my. Learning: Charles Galda, Kathy Jones GEPS: Carol Ryan, Larry Wojcik CEP: R. Mukund, Natasha Klenke GE business EHS training leads & CEP workgroup meetings, April – May 2006 GE Proprietary March 2003; Dec 2005; June 2006; October 2007

GE EHS Training Overview GE EHS Training Review • Y 2002: 1, 200, 000+ EHS regulatory compliance training units across GE businesses • Each GE site must manage its EHS training matrix based on site-specific activity/risk-based requirements governed by national/local regulations and GE required practices • Compliance required EHS training is unlike personal/skills development – must be defined by an EHS leader through technical review of individual job activities/risks and regulatory requirements • Managing regulatory EHS training requirements is responsibility of site manager(s) and EHS leader. Training completion is not typically managed by full-time designated training lead(s). GE Energy Greenville, SC Site Example • 2, 200+ employees • 163 distinct OHR Business Organizations; and 146 distinct Cost Centers, comprising: • Site COEs – production units, site functions • Business units – Energy Services, Energy Products, other GEPS businesses • PS Business functions – HR, IM, Sourcing, etc. • Y 2003: 37, 000+ EHS training units; ~30, 000 regulatory training units • 18 course requirements by site • COEs: Buckets, Combustion, Rotors, Nozzles, Shrouds, Turbine Assembly; 413 courses by COEs/Cost Center • 25 courses by Site Roles (Tasks) Site EHS Training Requirements Span Business Hierarchy GEPS Business • Regulatory training requirements may define the specific workers qualified to perform certain tasks on-site (e. g, Lockout-Tagout) • Corporate metric tracks completion of regulatory required EHS training by GE site – same model as all other EHS metrics GE Proprietary PS Sub-businesses, functions Global COEs Gvl production COEs, functions Employees requiring EHS training at Greenville site EHS Training Management Challenges: Administration & Delivery Site shop level operating units March 2003; Dec 2005; June 2006; October 2007

EHS Training Management System Implementation Establish Site EHS Training Strategy Implement EHS Training Strategy GE EHS Update and Maintain EHS Training Strategy Deliver Required EHS Training Process Step Process Needs Tools Current Available Solutions Establish Site EHS Training Requirements and Strategy • Operating entity or Site’s activities/processes relevant to EHS risks, applicable local EHS regulations, and GE EHS training requirements • Site-specific organizational management structure (Depts) for operationalization and accountability • EHS regulatory training completion Company metric report by operating site • Country-specific EHS regulatory training requirements from CEP • Business-specific training expectations guidance • Standardized List of CEP EHS Training Courses • Local Laws/Regulations ü Comprehensive country specific training requirements guidance ü Needs assessment tool for Site EHS training by activity/risk category ü E-Learning course Implement EHS Training Strategy • Setup courses specific to site • Setup site-specific training requirements into a tiered training matrix (assign courses by activity/risk categories) • Current employees list assigned by activity/risk category • Migrate historical training completion data • Template training course list • Template job categories list correlated to activity/risk • Template task list with course requirements assigned • Template site training matrix and replication capability (TT) • Employee sync and auto updates • Training history xls template • Gensuite TT facilitator ü Tools to rationalize course lists in legacy setups (use LOTO process) Deliver Required EHS Training • Develop training plan based on completion gaps by Site, Depts, completion dates and delivery options • Drive operational accountability of EHS training completion (local site hierarchy) • Schedule and deliver IL training; promote e-learning courses; and update training completion • Maintain proof of training completion • • • ü my. Learning LMS ü PSU EHS courses ü Expand TT email notification to all courses Update and Maintain EHS Training Strategy • Regulatory training matrix updates • Automated employee sync, email notifications and workflow tools for processing employee list updates • Supervisor access to search qualified employees • Emails and workflow for Employee Sync process (TT) • Show Qualified (TT) GE Proprietary Training plan template (TT) LLS, TEDS, Clarity LMS Gensuite Training Calendar Business training resources PSU CD-ROM courses TT e-mail notification tool Note: All of these solutions became available as of 1 Q 2005! ü Inclusion of contract workers in Sync process ü Alert sites on regulatory training updates March 2003; Dec 2005; June 2006; October 2007

Training Tracker – EHS my. Learning Integration GE EHS Functionality critical to EHS regulatory training management enabled by the EHS Training Tracker add-in to my. Learning: Ø “Site” container for regulatory EHS requirements and metrics management; Ø Hierarchical training matrix to optimally manage EHS regulatory training requirements Ø “Site-specific” notifications detailing new & transferred employees in Oracle/CDI and workarounds for limitations of Oracle data Ø “Site-specific” reporting Enable data mining capabilities of company regulatory metrics by site container and qualified-towork dynamic querying capabilities GE Proprietary March 2003; Dec 2005; June 2006; October 2007

EHS my. Learning Analysis GE EHS Training Management Key CTQs my. L TT Support Assignment of Training by Operating Entity/Site Structure (e. g. Dept/Unit, Job, Task, Activity/Risk Categories) Automatically Assign Employees into Business/Site/Dept Structure established by business EHS organizations = Meets CTQ; (? ) = Confirmation Needed; = Does Not Meet CTQ Currently Download Detailed Analysis Flexibility to Match various EHS Course Types and Frequencies (? ) Ability to Designate Each EHS Training Requirement as Regulatory vs. Non-Regulatory (? ) Report GE Regulatory Training Completion EHS Metric Minimal System Training Required for Designated Site EHS Training Leads (<8 hrs) Establish and Update a Site Specific Training Matrix Based on Site Level Activity/Risk Categories Quickly Identify Training Completion Gaps within the Defined Site Entity Structure (Site/Depts) Ability to Quickly Identify Qualified Employees By Site and Site Departments (internally defined operational hierarchy) Ability to Ensure that Employees in Specific Job Categories have received appropriate regulatory required training Automate and Provide Alerts for Intra-Site, Site-to-Site, and Business Level Employee Transitions and Temporary Absences Ability for Employee to Register/Launch e-Learning Courses and Log Training Completion Deliver and Track EHS e-Learning Content One Platform for the Employee to take both EHS & Non-EHS Training Test Proficiency and Provide Instructor Certification(s) Capability (if required) Prior to Logging Completion Upload and Access Employee Training History GE Proprietary March 2003; Dec 2005; June 2006; October 2007

EHS my. Learning Analysis & Take-Aways GE EHS my. Learning Gaps Overlaps § Ability to Support Streamlined Assignment and Tracking of Required EHS Training by Operating Site Structure § On-Line Course Scheduling and on-going Management § Establish Training Matrix Based on Site Activity/Risk Categories; streamlined tracking of Regulatory vs. Non-Regulatory requirement § Alert Employee Transitions and Temporary Absence Cycles (targeted emails to site EHS leads) Opportunities § Integrate my. Learning Student Registration and Launching e. Learning Courses into EHS Training Management Process § Deliver training through my. Learning – one face to the student! § On-Line Student Registration for e-Learning and Instructor Lead Courses § Proficiency Testing prior to Logging Student Training Completion § Existing Business LMSs (e. g. TEDS, LLS, Clarity) Eliminate Ø Current Business/EHS LMS Systems (e. g. , Clarity) Ø Integration between TT and Business/EHS LMS View the “TT-my. L Integration” released 3 Q 2003! …Click Here! § Use Site mapping, training matrix and employee transition management EHS workflow administration tools in Gensuite EHS Training Tracker GE Proprietary March 2003; Dec 2005; June 2006; October 2007