Galileo Solutions Update Scott Hemphill Senior Manager North

Galileo Solutions Update Scott Hemphill Senior Manager North American Product Planning

Agenda • Viewpoint 3. 0 – New Features – Customization • Focalpoint Relay 3. 3 • Scriptwriter Plus and Java. Script • Focalpoint Print Manager

Agenda • Global. Fares Next Generation • Misc. – Automated MCO’s – LAN Integration – Windows XP • Technology Platform Review • Q&A

Viewpoint™ 3. 0 Features • General – Command Windows – Local Data Utility (Galileo e. Agent™) – View Work Area – Programmable Keys • Air – Flight Frequency Display – Enhanced City Finder

Viewpoint™ 3. 0 Features • Fare/Tariff Display – Calendar Shopping Tool enhanced – Quick Quote for Fare and Schedule Display – Fare Quote Planner – Currency Conversion • Customized Toolbar

Viewpoint™ 3. 0 Features • Hotel – Default Negotiated Rate codes – All Brands – Re-engineered screens – Hotel Descriptions

Scriptwriter Plus Launch Points

Why move to Viewpoint ? • Exclusive features – Structured data vs. terminal emulation • Native format requirement significantly reduced • Works with Travel. Screen and Custom. Check • Integration with scripts • Platform of future

Customization -- My. Viewpoint

New Toolbar

Customization • Allow agencies to optimize their business process by customizing the Viewpoint interface or integrating external applications • Someone with computer standard industry knowledge of HTML, DHTML, Java. Script, cascading stylesheets, XML, and XSL

Customization • Customization for Viewpoint 3. 0 will be divided into the following categories: – Connection Point Events – COM Interface • Access to Data Store for third party scripts • Ability to launch Scriptwriter Plus scripts • Launch 3 rd party applications

Customization • Customization for Viewpoint 3. 0 will be divided into the following categories: – My. Viewpoint - facilitates the integration of external applications and content – Style sheet customization - PNR display and E-mail – Customizable Toolbar

Focalpoint Relay 3. 3 • Upgraded Ticket Exchange tool • Compatibility with Windows 2000/ME and Windows XP • Miscellaneous fixes • Beta January 28 through February 8 • Deployment mail-out late February through March

New Scripting Environment • Industry standard tools like Java. Script, VB, C++ • Read and write from external databases • Launch an application • Tie applications together • “Focus” stays in Viewpoint (no toggle) • Script the business process

Focalpoint Print Manager

Focalpoint Print Manager • First released with Focalpoint. Net in early 1999 • Now available for dedicated TCP/IP sites • Allows customer-owned itinerary printer (i. e. , Laser. Jet, etc. ) – ETREA coupons – Printability • MIR-to-disk with Global. Ware 3. 2

Focalpoint Print Manager • No dedicated hardware required • Allows customer-owned itinerary printer (i. e. , Laser. Jet) – ETREA coupons – Printability • MIR-to-disk support (requires Global. Ware 3. 2 or higher)

Next Generation Global. Fares • North American Fare Quote in phase 1 • Currently in deployment with a targeted end date of March • International Fare Quote in phase 2 (target early 2003)

Next Generation Global. Fares -Architecture • New Environment – No offline processing of data required – Initial update schedule is the same – Significantly reduced time to market – One system for all fare entries

Next Generation Global. Fares -Data • New Environment – All Tariff data, including Routings and Rules will be automated via data filings – Use of industry agreed processing logic – Improved timeliness and accuracy

Next Generation Global. Fares -Data • New Environment - Key category updates – Surcharges (cat 12) – Fare by rule (cat 25) – Net fare pricing / ticketing (cat 35) – Increase endorsement messages (cat 18)

Next Generation Global. Fares -Private Fares • New Environment - Cat 25 (Fare by Rule) – Enhances dynamic fare creation with rule waivers / overrides

Next Generation Global. Fares -Private Fares • New Environment - Cat 35 (Net fare pricing and ticketing) – Ensure correct amounts are placed on ticket, auditor coupon, invoice and BSP reporting (post phase 1) – Variable commission by fare – Increased security (display, quote, ticket)

Next Generation Global. Fares 1. New fares data available for sale much faster, keeping customers on the competitive edge 2. Significantly improves time to market for Global. Fares enhancements and improves timeliness and accuracy of data

Automated MCO’s / ATB 2

Automated MCO’s • New fill-in format screen • New MIR fields • Global. Ware 3. 2 required with 3. 21. 00 patch • New front room process needed

MCO Fill-in Format Screen

LAN Integration • MIR to Disk – Documentation effort underway – Support from ACSC targeted in Feb. • Front/back integration – Turnkey support from Banc. Tec targeted for March – SE documentation and support from ACSC targeted for March

Windows XP Support • Project team in place – Need Viewpoint 3. 0 and Relay 3. 3 versions to be deployed • Targeting TURNKEY sites early 2 Q • SE customer support to follow • Global. Ware certification will be part of project • Full deployment--2 nd half of 2001

Platform Timeline 1995 1999 2000 2001 2002 2003 Java. Script Viewpoint 1. 0 to 2. 5 Viewpoint 3. 0 (FP 3. 5) Focalpoint 3. 5 (Scriptwriter Plus only) Focalpoint 3. 5 (Focalpoint. Net) Scriptwriter Plus (Focalpoint 3. 0 or 3. 5) Scriptwriter Focalpoint 3. 0 TCP/IP TCP / IP Network

Q&A