Fundamental changes customer flows Powered by
Gabi AI VP IM MCP 13. 14 AIESEC in Hungary Mila AI VP o. D MCP 13. 14 AIESEC in Brazil Powered by
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We believe that developing leadership in young people is the fundamental solution for a better world We develop leadership through our the inner & outer journey of our AIESEC experiences The inner & outer journey starts after matching And for that we need to change the focus of our efforts RA MA RE ATTRACT MATCH EXPERIENCE DELIVERY
Our customers say In my personal experience AIESEC doesn't do anything. they provide no support for interns and give no help in solving any problems. I'm glad I used to teach adults during my project and could make friends who've always tried to help me in any of my needs. My advice to all those who want to take part in any GIP programs with AIESEC you mast have really good survival skills and have or be able to make friends with local people, you can never rely on AIESEC.
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"The only permanent thing today is that things are changing constantly. Jean choplin
Changing is not an option anymore it is a must
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How are we changing?
A potential Changemaker Is developed at the End of the customer flow.
our new customer flows Shifts our focus from process management to develop quality leadership experiences
our new customer flows Urges us to put more effort, energy and resources into delivering more and better experiences after the matching
our new customer flows Are built on the students as our primary customers because we envision to develop leadership in young people
our new customer flows Is not a new system, it is a behavior and mindset change for all of us
our new customer flows Were designed to be fast & open– don’t slow it down with restricting, controlling or closing down
our new customer flows In our new customer flows we need automatize processes and care about our customers & set clear expectations
our new customer flows From process managemen t to leadership experiences More effort, energy and resources after the matching Students as our primary customers Is not a new system, it is a behavior and mindset change for all of us Were designed to be fast & open Automatize processes and care about our customers
Sit with your delegation 1. Understand the new customer flows together/ go through it again 2. Delegation discussion What will change in the role and JD of our exchangers ? 15’ What will change in the role and JD of TM and Marketing? What changes will this will mean in the life of our LCs?
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If you want to know more 1. Changes specified by function (next session) 2. Customer flow consultancy tonight & tomorrow 3. aies. ec, FAQs
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