Front Line Staff The Key to Great Data

Front Line Staff: The Key to Great Data and Stellar Performance Presentation to: DOL ETA Performance and Reporting Summit Dallas, TX August 21 -23, 2007

Introductions…. Bradlee Burtner, Internal Policy Analyst II Commonwealth of Kentucky Education Cabinet Department for Workforce Investment Office of Employment & Training Budget and Support Branch Internal Audit and Security Section

Statement of purpose/intent/workshop title and objectives…… Sense of the room…. Who’s here? Where are you from? What do you do? How does your job pertain to Data Validation?

Kentucky’s LWIAs

4 years ago – we scrambled!! • • Put together a team of about 10 -12 individuals Split up the state Made onsite visits LWIA’s were reluctant but cooperative and then inquisitive. . . • Validators differed on approach. . .

Year two… • We did not do on-site visits…. . . Why? ? • The LWIA’s were extremely cooperative! • Data Validation result reports… Year three… • Files validated at a central location again… • Only two people did the validating (with a little help from a branch manager)… • The LWIA’s were cooperative but…

Bill Carillo presents in fall of 2005…. • Praised KY’s Data Validation process • Suggested that KY encourage all LWIA’s to implement in house Data Validation processes • One LWIA presented their in-house Data Validation process at the training In the Winter/early Spring of 2006, we asked all LWIA’s to select a point person for Data Validation and strongly encouraged all LWIA’s to implement in house Data Validation.

Year four. . . • • • Files were delivered to a central location again Validators used DRVS software. . . glitchy! Bigger sample – 1400 w/NEG participants! Sample was more uniform, somewhat Directors provided Data Validation results and opportunities to discuss

Next year. . . • May do some onsite visits • May review LWIA in-house Data Validation policies/procedures • Expect improved results

Questions and Discussion