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Fragility & Service Delivery: . Insights and Impact Emerging from the DAC Workstream on Fragility & Service Delivery: . Insights and Impact Emerging from the DAC Workstream on Service Delivery in Fragile States, 2005 -2006 Colloquium on Preventing and Rebuilding Failed States Woodrow Wilson International Center for Scholars June 5, 2009

Background Origins of the workstream § Desire to complement policy work on fragile states Background Origins of the workstream § Desire to complement policy work on fragile states with something more practical § Starting point: World Development Report 2004 § Recognition that fragile states pose a different development problem for service delivery • What does this mean operationally. . . • In those service delivery sectors that receive

Background The conceptual framework Voice Policymakers Compact Long Route of Accountability Short Route of Background The conceptual framework Voice Policymakers Compact Long Route of Accountability Short Route of Accountability Clients Client Power Services Providers

Background The analytical approach Health Education Wat/San Sec/Justic e Deterioration Arrested Development Post-Conflict Transition Background The analytical approach Health Education Wat/San Sec/Justic e Deterioration Arrested Development Post-Conflict Transition Early Recovery

Background Managing the work § Steering committee • Germany (BMZ/GTZ), Norway (NORAD), UK (DFID), Background Managing the work § Steering committee • Germany (BMZ/GTZ), Norway (NORAD), UK (DFID), UNDP, US (USAID, chair), World Bank § Sectoral Teams • • Health: Germany, US, WHO, World Bank Education: Norway, UNICEF, UK, US Water/Sanitation: Norway, UK Security/Justice: Australia, Canada, DAC Secretariat, UNDP, UK, US

Background Workstream products § A framing paper § Multiple working papers § Two DAC-published Background Workstream products § A framing paper § Multiple working papers § Two DAC-published reports § Two self-organized networks § Lasting impact on fragile states thinking http: //www. oecd. org/dataoecd/ 17/54/40886707. pdf

Impact of fragility on service delivery Voice X Policymakers Donors Compact X Long Route Impact of fragility on service delivery Voice X Policymakers Donors Compact X Long Route of Accountability Over sight Short Route of Accountability Clients Client Power Services Non-state Providers

Insights Impact of fragility on service delivery 1. Service domains become sites of broader Insights Impact of fragility on service delivery 1. Service domains become sites of broader societal patterns of fragility 2. Inability/unwillingness of (national) governments to provide services provides rationale/opening for non-state actors to fill the void • • • Not always benign Not always accountable Retards statebuilding

Insights Impact of service delivery on fragility § Service domains can be a site Insights Impact of service delivery on fragility § Service domains can be a site for addressing fragility/statebuilding § By building meaningful accountability relationships (state-societal relations) § Not just technical competence (state capacity)

Insights Understanding roles in service delivery § Differentiate provision and production • Provision: assuring Insights Understanding roles in service delivery § Differentiate provision and production • Provision: assuring the delivery of a service • Production: delivering the service to the enduser § Recognize reality • Presence of non-state actors, including security domain • Residual state capacity, especially local § “Build back better” • Begin with strategic service audit • Consider non-traditional delivery

Insight Tensions between business models § Humanitarian/Statebuilding • Humanitarian imperative • International standards § Insight Tensions between business models § Humanitarian/Statebuilding • Humanitarian imperative • International standards § Statebuilding/Development • Technical vs. “political” demands • International targets: Paris Declaration, MDGs, EFA etc. • Global vertical funds