Formal letters emails https learnenglishteens britishcouncil org skills writ ing-skills-practice more-formal-email n

Formal letters/emails https: //learnenglishteens. britishcouncil. org/skills/writ ing-skills-practice/more-formal-email n TIPS n • Keep it short, keep it clear n • 100% free of any grammatical or spelling mistakes. Take advice this very seriously. n • Don’t use contractions, informal expressions or jargon n • Be polite, even if you’re angry and complaining

The following abbreviations are widely used and accepted in business letters: n n n • asap = as soon as possible. Asap is very widespread but less formal respect to the expression in full. As an alternative, you can also use “at your earliest convenience”, which is polite and formal, sounds as less urgent. • cc = carbon copy. It is polite to let the recipients know that you are sending a copy of a letter to more than one person. • CV = curriculum vitae. • enc. = enclosure, use it if you are including other papers with your letter. • PS = post scriptum, use it if you want to add something after the end of a letter. • RSVP = répondez s'il vous plaît, means “please reply”.

TOPICS 1. -Complaining about a Product You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn't even switch on. Write to the store. In your letter: n tell the store where you live & what happened n explain the problem with the laptop n state what action you would like the store to take n 2. - Applying for a Job You would like a temporary job working in the summer camp which runs sports and outdoor activities for children and young people next summer. Write a letter to the organizers of the summer camp. In your letter: n explain what sort of job you would like to do n describe your personality n say what experience and skills you have n 3. - Asking Recommendations You normally go shopping in the area where you live. However, you think some of the facilities for shoppers could be improved. Write a letter to your local newspaper. In your letter: n say in general what you like about shopping in your area n say what is wrong with the facilities n suggest how they can be improved