Federal Acquisition Service U S General Services Administration

Federal Acquisition Service U. S. General Services Administration Federal Acquisition Service Lori Herrera Contracting Officer GSA Southwest Supply Acquisition Center May 4, 2016 Schedule 84

Federal Acquisition Service GSA Southwest Supply Acquisition Center Projected spending by Global Supply for FY 16 (All Schedules) $257 million 2

Federal Acquisition Service How Customers Order from Multiple Award Schedule Contractors Ø GSA Advantage (customer can click-and-buy and the order comes directly to you) Ø GSA e-Buy (Procurement is competed and you must provide a quote) Ø Through another Government agency, such as GSA’s Global Supply Ø GSA Southwest Supply Operations Center (Fort Worth) Ø GSA Heartland Supply Operations Center (Kansas City) Ø GSA Northeast Supply Operations Center (New York) 3

Federal Acquisition Service FBI Dept. of Energy U. S. Border Patrol Dept. of Defense Multiple Award Schedule (MAS) Program GSA Global Supply $257 million in 2015 State and Local Government Nuclear Regulatory Commission 4

Federal Acquisition Service Multiple Award Schedule (MAS) Program Obtain your MAS contract working with your MAS Contracting Officer 5

Federal Acquisition Service Buyer from a Customer Agency E-Buy Contracting Officer for a Specific Requirement 6

Federal Acquisition Service First step in any procurement: Priorities for use of Government supplies (FAR 8. 002) (1) Supplies i. Agency inventories ii. Excess from other agencies iii. Federal Prison Industries, Inc. (UNICOR) iv. Supplies which are on the Procurement List maintained by the Committee for Purchase from People who are Blind or Severely Disabled 7

Federal Acquisition Service First step in any procurement: Priorities for use of Government supplies (FAR 8. 002) continued v. Wholesale supply sources, such as stock programs of the GSA (GSA Global Supply), DLA or VA vi. Mandatory use Federal Supply Schedules (nonexistent) vii. Optional use Federal Supply Schedules; and viii. Commercial Sources 8

Federal Acquisition Service GSA Global Supply Southwest Supply Operations Center Ø National Stock Number (NSN) Items Ø Will have an Item Purchase Description (IPD) describing the salient characteristics Ø Make sure your quoted items meets the salient characteristics of the IPD & include a technical description of your item with your quote Ø Conducts procurements on behalf of customers 9

Federal Acquisition Service GSA Advantage! – Your Best Tool • Your first face to the customer • Marketing tool • Keep it updated • Post pictures whenever possible • Include salient characteristics of product • Include OEM part number 10

Federal Acquisition Service GSA Advantage! - Customer Concerns/Complaints • Difficult to find products • Limited Product/Service& ORDERING ISSUES AVAILABILITY Description Difficult to Find Products No Photo/Picture Available Discontinued Models/Items No Longer Available Limited Product/Service Descriptions Minimum order amount too high Price and/or Quantity Not Clear – Based on Product/Service Descriptions/Photos • Terms and Conditions Not Posted or Outdated • No Photo/Picture Available • • • No Response to Emails/Phone Calls – Email Address Incorrect 11

Federal Acquisition Service GSA Advantage! - Incorrect Information AVAILABILITY & ORDERING ISSUES End Result Difficult to Find Products Discontinued Models/Items No Longer Available You Could Lose a Potential Customer!! Limited Product/Service Descriptions Price and/or Quantity Not Clear – Based on Product/Service Descriptions/Photos • No Photo/Picture Available • • 12

Federal Acquisition Service What if GSA Advantage! Information is Not Kept updated? • Old/Incorrect email addresses –Will not receive PO Portal Notifications –Will not receive e. Buy Notifications –Customers unable to contact your Company • Old/Incorrect product/service information –Receive order for product/service no longer available –Return or Cancellation of Order 13

Federal Acquisition Service What if GSA Advantage! Information is Not Kept updated? (continued) • Old/Incorrect Pricing –Receive order at the wrong Schedule Price –Lose order to competitor with better pricing You Must Honor the Posted Advantage Price (unless new commercial or MFC price is lower) This is your Advertised Price 14

Federal Acquisition Service GSA e. Buy Ø www. gsa. gov/ebuy Ø Online Request for Quotation (RFQ) Tool Ø Facilitates request for submission of quotations Ø Interactive Application – Communication of requirements and quotes via web and e-mail Ø Streamlines acquisition process Ø Fast and easy to use 15

Federal Acquisition Service GSA e-Buy – Benefits to Contractors Ø Maximizes opportunities to offer quotes to the Federal market Ø Reduces cost of finding government business opportunities Ø Reduces lead time and cost to submit quotes Ø Increases business volume for supplies and services provided Ø Establishes new business relationships Ø Increases sales potential 16

Federal Acquisition Service GSA e. Buy – Closing Comments Ø Respond completely to RFQ and provide all requested information as attachments Ø Quotes must be at or below approved MAS price list Ø Ask questions regarding RFQ before it closes Ø Submit quotes only if your item meets specs Ø Clearly identify any “open market” items Ø Respond by date indicated, otherwise your quote may not receive consideration for award Ø Use “NO QUOTE” button if you do not wish to quote (give reasons so we can address issues) 17

Federal Acquisition Service You’ve Received the Award – Now What? Ø Meet the delivery schedule Ø Deliver IAW terms and conditions of order/agreement Ø Inform CO immediately of any problems Ø Furnish shipment tracking information, if requested Ø Submit invoice in timely manner Ø Follow up with customer Ø Agree to changes only when you are dealing with the CO that placed the order – Only the CO has the authority to modify the order 18

Federal Acquisition Service POINT OF CONTACT: Lori Herrera 817. 850. 8388 lori. herrera@gsa. gov 19