FANS-1 A involvement and future 20 FLIGHT OPERATIONS TECHNOLOGY

FANS-1/A involvement and future 20 FLIGHT OPERATIONS TECHNOLOGY Innovations in flight 20 Captain Joe Burns Director – Flight Operations Technology

FANS as a building block • United Airlines pleased with FANS experience • Would like to see worldwide expansion • FANS-1 a first step in long journey to airspace improvement! 20 FLIGHT OPERATIONS TECHNOLOGY United Airlines - FANS-1/A involvement and future Innovations in flight 20 2

FANS-1 Value to United • Core knowledge of what technologies and procedures work – key in moving forward! • Experience, acceptance, and even reliance for our flight crews and dispatchers • Change to the traditional ATC “paradigm” • No significant $ savings yet, but increasing opportunities for savings 20 FLIGHT OPERATIONS TECHNOLOGY United Airlines - FANS-1/A involvement and future Innovations in flight 20 3

FANS Expansion • Long standing CPDLC/ADS operations: – Pacific – Australia, NZ, Tahiti, Japan • New operational entrants: – North Atlantic – Canadian Northern, Iceland, China, India, Iran • Coming soon. . – Gander CPDLC, Shanwick? , NYC, … – South America (at least in RNAV implementation 20 FLIGHT OPERATIONS TECHNOLOGY • Airline benefits – Requests and Clnc faster! United Airlines - FANS-1/A involvement and future Innovations in flight 20 4

FANS Lessons learned • Major cultural shift from HF/Reporting/ATC • Extended training required! • Human Factors far more important than envisioned • Implementation coordination essential! • Success so far? – our crews initially rejected, now cannot live without! • Leadership from Boeing/Brad Cornell; FLIGHT Europe/Rob Mead for ATN OPERATIONS 20 TECHNOLOGY United Airlines - FANS-1/A involvement and future Innovations in flight 20 5

FANS Lessons learned/2 • Single standard for all CNS/ATM in both flight decks and workstations – Ex: more than 16 standards for LAT/LONG – Call Signs • Different protocols now required for various cockpit applications 20 FLIGHT OPERATIONS TECHNOLOGY United Airlines - FANS-1/A involvement and future Innovations in flight 20 6

FANS Lessons learned/3 • Installation schedules must be better managed. • Must be prepared for contingencies • Industry bias must support new vs. old • Remember the paying customer. . • Other mechanisms must be used to encourage expansion 20 FLIGHT OPERATIONS TECHNOLOGY United Airlines - FANS-1/A involvement and future Innovations in flight 20 7

Single Standard examples: • Actual messages for same directive: – CROSS 100 S AT AND MAINTAIN FL 350, REPORT REACHING 350 – VERIFY YOULL BE CROSSING 01 SOUTH AT 350 FOR TRAFFIC • Other example from Center: – CTAM 350 – Meaning “Climb To And Maintain FL 350” – Our crews are not trained in this acronym! 20 FLIGHT OPERATIONS TECHNOLOGY United Airlines - FANS-1/A involvement and future Innovations in flight 20 8

Multiple protocol examples: • Flight ID’s – – – UA 123 UAL 123 UA 0123 UAL 0123 • Current ADS trials in Atlantic – Crews signing on as ADS but still making HF voice reports! 20 FLIGHT OPERATIONS TECHNOLOGY United Airlines - FANS-1/A involvement and future Innovations in flight 20 9

Looking Forward: • • • Seamless Worldwide operations Global Harmonization Standard Procedures Improved Human Factors We must change the “old way is good enough” way of doing business • Reduce pilot/controller workload • Reduce voice channel congestion • Enhance Pilot/Control sector coordination 20 FLIGHT OPERATIONS TECHNOLOGY United Airlines - FANS-1/A involvement and future Innovations in flight 20 10

Looking Forward/2: • No change for change’s sake • During transition from FANS-1 to CNS/ATM-1 • Seamless Airspace transition • United equipping for ATN (new delivery) • Current participation in PETAL II • Potential participation in CPDLC 1/A 20 FLIGHT OPERATIONS TECHNOLOGY United Airlines - FANS-1/A involvement and future Innovations in flight 20 11

Looking Forward/3: • More compelling business cases for retrofits – – VDL/2 – AOA VDL/2 – ATN CPDLC on VDL/2 ATN VDL/3? • UAL looking forward to working with development of CNS-ATM and Free Flight 20 FLIGHT OPERATIONS TECHNOLOGY United Airlines - FANS-1/A involvement and future Innovations in flight 20 12

FANS in CPDLC Build 1/A: • Significant amount of FANS Aircraft: – All US DOD Aircraft – UAL – All B 747 -400’s, All 777’s – A 330’s, A 340’s • ATN Aircraft equipage: – 24 AA Domestic B 737 Aircraft – 4 AA International 767’s – 2 other European Aircraft 20 FLIGHT OPERATIONS TECHNOLOGY United Airlines - FANS-1/A involvement and future Innovations in flight 20 13

FANS in CPDLC Build 1/A, cont. : • Dual Stack issue – Needs gateway -> DLAP ->FANS • Not seen as being ATN compliant • Less cost for installation, easier cost-benefit analysis • PETAL II – demonstrated feasibility • Latency – VDL/2 tests • NATCA concerns • ATN flight deck interface – B-777, B 747 -400, A 320 -DCDU 20 FLIGHT OPERATIONS TECHNOLOGY United Airlines - FANS-1/A involvement and future Innovations in flight 20 14

Concept of Future ATSP: • Controller will have full “electronic visibility” of airspace • Airspace managed by Minimum Required Performance for CNS. All aircraft required to be at this level • All Aircraft will be free to maneuver as long as intentions are communicated • Controller’s workstation includes conflict probe capability • In emergency, A/C position to be determined within min. RNP standards 20 FLIGHT OPERATIONS TECHNOLOGY United Airlines - FANS-1/A involvement and future Innovations in flight 20 15

Why FANS and ATN? • Cooperation in the use of the world’s airspace is essential to meeting future growth needs of the public travel sector • Safe, efficient transportation getting harder to deliver in gridlock due to max'dout older systems and policies • UAL encourages all in industry to join those of us in expanding FANS and beyond to create the next generation of Air Traffic Systems 20 FLIGHT OPERATIONS TECHNOLOGY United Airlines - FANS-1/A involvement and future Innovations in flight 20 16

Contact Information: Captain Joe Burns Director – Flight Operations Technology United Airlines 7401 E. Martin Luther King Blvd. Denver, Colorado, USA 80207 DEN (303) 780 -5178 ORD (847) 700 -4166 Joe. burns@ual. com 20 FLIGHT OPERATIONS TECHNOLOGY United Airlines - FANS-1/A involvement and future Innovations in flight 20 17

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