ESOPS January 2018 East Sussex Outpatient Services Ltd

ESOPS January 2018 East Sussex Outpatient Services Ltd an independent provider within the NHS family ©ESOPS 2008

ESOPS – Organisation East Sussex Outpatient Services Limited Company Established 2006 Independent provider Part of the NHS family Working with East Sussex CCGs & NHS South East

ESOPS – Mission Provide excellent NHS and private outpatient services in modern community settings for East Sussex residents

ESOPS – Vision Deliver high quality care provided by specialist clinicians supported by an experienced management and office team Deliver patient outcomes that represent excellent value for money through efficient use of resources Deliver integrated care supporting East Sussex Better Together and the NHS 5 year forward view

ESOPS – Service Model support activity shift Primary Care & Procedures What can not be done in primary care Secondary Care Consultant Outpatients Consultant Daycase & GP Services ESOPS & Procedures Inpatient Care Integrated Care What doesn’t need to be done in secondary care

ESOPS – Management Managing & Medical Director • Dr Joerg Bruuns – GP principal Business & Operations Director • Mr Stephen Cotton – Company analyst Finance Director • Mr Michael Ogilvie – Specialist Medical Accountant Director for Clinical & IT Development • Dr Russell Brown – GP principal Director for Contract Performance & Governance • Mr John Vesely – Ex NHS Executive Director

ESOPS – Contract, Registration, Accreditation NHS Standard Contract CNST Indemnity CQC Independent Clinic Treatment of Disease & Injury Diagnostics & Screening AQP for elective services Whole Patient Pathway ©ESOPS 2008

ESOPS – Departments ------ Orthopaedics Pain Management Gastroenterology General Surgery Colorectal Surgery ESOPS Urology Gynaecology Dermatology ENT Ophthalmology

ESOPS – Services Consultation • New • Follow up Procedure • Endoscopy • Epidural • Surgery Diagnostic • MRI, USS, X-ray • Pathology

ESOPS – Diagnostics & procedures ------ Upper GI Endoscopy Rigid & Flexible Sigmoidoscopy Colonoscopy Anal Procedures Joint injections Epidural injections MSK Ultrasound ESOPS Urology Ultrasound Urodynamic studies Flexible Cystoscopy Vasectomy Hysteroscopy ENT Endoscopy Audio & Tympanometry Minor Procedures

ESOPS – Patient pathway GP referral Consultation New Procedure/D iagnostic Operation Consultation Follow up Discharge GP referral 4 – 8 weeks 0 – 4 weeks 4 – 6 weeks Discharge

ESOPS – Patient experience Fast appointments • Reduced pain & anxiety • Faster return to normal activities Seen by specialist • Clear treatment plan • Shared decision making • Fewer follow-up appointments Excellent facilities • Easy access • Modern equipment

ESOPS – Clinical benefits Efficient working environment Modern Equipment Consultant led Controlled workload Clinical Education Clinical Audit

ESOPS – Commissioning benefits Quality • Excellent patient experience • Evidence based Consultant led outpatient care Accountability • CQC registered • AQP accredited Value • Substantial savings through efficient use of resources • Seamless Integrated care

ESOPS – Progress Consultations : >30000 80% of patients seen within 4 weeks All patients seen by Specialist / Consultant New patient / follow-up ratio 1: 1. 2 Excellent patient feedback Integrated working with NHS & Independent Hospitals Significant Investment in Medical Equipment

ESOPS – Plans Integrate & collaborate with Localities GP Federations Vanguard sites Develop range of outpatient procedures Investigation suite (Endoscopy) Diagnostics (Ultrasound) Minor Surgery Offer new community based clinics serving local needs EHS HWLH H&R

ESOPS Pacific House 1 East Island Place Eastbourne East Sussex BN 23 6 FA • www. esops. co. uk • Tel: 01323 404 900