ERP SOLUTIONS IN THE WORLDWIDE MARKET 1

ERP SOLUTIONS IN THE WORLDWIDE MARKET 1

ERP MARKET 2013 2 www. forbes. com

3 www. sap. com

SAP BUSINESS SUITE SAP Business Suite is a business process platform. The core software applications are: ü The SAP ERP application supports critical business processes, such as finance and human capital management. ü The SAP Customer Relationship Management (SAP CRM) application improves streamlined interaction with customers with integrated social media and mobile device support. ü The SAP Product Lifecycle Management (SAP PLM) application manages the product and asset lifecycle across the extended supply chain, freeing the product innovation process from organizational constraints. ü The SAP Supplier Relationship Management (SAP SRM) application supports key procurement activities. ü The SAP Supply Chain Management (SAP SCM) application 4 helps adapt company specific supply chain processes to the rapidly changing competitive environment.

MODULES WITHIN THE SAP ERP INTEGRATED INFORMATION SYSTEMS ENVIRONMENT 5 Ellen F. Monk and Bret J. Wagner. (2009). Concepts in Enterprise Resource Planning. – Boston: Course Technology Cengage Learning.

FUNCTION OF THE MODULES ü ü ü The Sales and Distribution (SD) module records sales orders and scheduled deliveries. Information about the customer (pricing, how and where to ship products, how the customer is to be billed, and so on) is maintained and accessed from this module. The Materials Management (MM) module manages the acquisition of raw materials from suppliers (purchasing) and the subsequent handling of raw materials inventory, from storage to work in progress goods to shipping of finished goods to the customer. The Production Planning (PP) module maintains production information. Here production is planned and scheduled, and actual production activities are recorded. 6

FUNCTION OF THE MODULES ü ü The Quality Management (QM) module plans and records quality control activities, such as product inspections and material certifications. The Plant Maintenance (PM) module manages maintenance resources and planning for preventive maintenance of plant machinery, to minimize equipment breakdowns. The Asset Management (AM) module helps the company to manage fixed asset purchases (plant and machinery) and related depreciation. The Human Resources (HR) module facilitates employee recruiting, hiring, and training. This module also includes payroll and benefits. 7

FUNCTION OF THE MODULES ü ü The Project System (PS) module allows the planning for and control over new R&D, construction, and marketing projects. This module allows for costs to be collected against a project, and it is frequently used to manage the implementation of the SAP ERP system. PS manages build to order items, which are low volume, highly complex products such as ships and aircrafts. The Financial Accounting (FI) module records transactions in the general ledger accounts. This module generates financial statements for external reporting purposes. 8

FUNCTION OF THE MODULES ü ü The Controlling (CO) module serves internal management purposes, assigning manufacturing costs to products and to cost centers, so that the profitability of the company’s activities can be analyzed. The CO module supports managerial decision making. The Workflow (WF) module is not a module that automates a specific business function. Rather, it is a set of tools that can be used to automate any of the activities in SAP ERP. It can perform task flow analysis and prompt employees (by e mail) if they need to take action. Workflow is ideal for business processes that are not daily activities, but that occur frequently enough to be worth the effort to implement workflow, such as preparing customer invoices. 9

SOLUTION MAP 10 www. sap. com

ANALYTICS Analytics solutions from SAP enable decision makers at all levels of the business to have a more profound impact on their organizations, and include the following categories: ü SAP Business. Objects business intelligence (BI) solutions enable users to interact with business information and obtain answers to ad hoc questions without advanced knowledge of the underlying data sources. ü SAP solutions for enterprise performance management (EPM) help companies improve performance, organizational agility, and decision making. ü SAP solutions for governance, risk, and compliance (GRC) provide organizations with a real time approach to managing governance, risk, and compliance across heterogeneous 11 environments.

ANALYTICS ü ü ü Applied analytics solutions address challenges in specific industries and lines of business. Edge solutions for small and midsize enterprises are editions of business intelligence and enterprise performance management solutions for growing midsize companies. SAP Crystal solutions are business intelligence solutions designed for small businesses, addressing essential BI requirements. 12

MOBILE With SAP Mobile, customers can deliver secure, real time, business critical information to their ecosystems of employees, partners, and customers – on mobile devices. Mobile solutions include: ü SAP Mobile Platform (includes Sybase Unwired Platform): Provides the tools needed to support mobile initiatives across an enterprise. It provides a development platform (SDK) that is consistent, but adaptable, enabling customers to develop apps for various mobile devices deployed. ü SAP Afaria: Enables companies to better manage and secure all critical data on, and transmitted by, mobile devices. ü Sybase 365: Interoperability services that simplify the deployment and delivery of interoperator messaging over 13 incompatible networks, protocol stacks, and handsets among mobile operators worldwide.

MOBILE ü ü Care Circles mobile app to improve how patients, health care providers, and family members optimize treatment strategies. Recalls Plus mobile app to help parents monitor recalls on children’s items via social media. Charitable Transformation (Chari. Tra) online network to match volunteers with people and organizations in need for their time, skills, or resources. Two. Go by SAP service that connects people so they can share rides and carpool together. 14

CLOUD Cloud applications and suites are delivered as software as a service (Saa. S), in which customers pay a subscription fee to use software. Cloud offerings are designed to optimize a company’s most critical assets: ü People: The Success. Factors Business Execution (Biz. X) suite enables companies to align employee performance with overall corporate objectives. ü Money: SAP Financials On. Demand SAP Travel On. Demand solutions manage key financial processes. ü Customers: A suite of applications that manages all aspects of customer interaction – sales, service, marketing – while employing next generation social capabilities. 15

CLOUD ü ü ü Suppliers: The offering includes solutions for end to end strategic sourcing and procurement processes to enable efficient purchasing decisions. Suites: SAP Business By. Design and the SAP Business One On. Demand solution provide a full cloud suite for subsidiaries and small business, respectively. SAP HANA Cloud is a platform as a service (Paa. S) designed to help customers, independent software vendors (ISVs), and partners rapidly create innovative software applications to succeed in a world increasingly characterized by enterprise mobility, and social and collaborative business networks. 16

CLOUD SAP HANA Cloud is powered by SAP HANA, which means it helps customers analyze data at the speed necessary to sense and respond to changes in their business networks. The Ariba portfolio combines cloud based applications with the world's largest Web based business to business commerce network, and is used by companies around the globe. Businesses of all sizes use the Ariba Network to connect to their trading partners from any Internet connected computer or mobile device to buy, sell, and manage their cash efficiently and effectively. 17

DATABASE AND TECHNOLOGY Database and technology portfolio provides a comprehensive approach to the orchestration of business applications, no matter how the applications are deployed. The portfolio includes: ü SAP HANA: Deployable on premise or in the cloud, SAP HANA combines an in memory database with an in memory application server running on in memory optimized hardware appliances. At the foundation of this product portfolio is SAP HANA, an in memory computing technology that simplifies and streamlines complex and expensive IT architectures. SAP HANA helps customers process massive amounts of data, and delivers information at unprecedented speeds. SAP HANA is an open platform, adaptable and extensible, enabling customers to create previously unimaginable applications and to rethink and envision new ways to run 18 their businesses.

DATABASE AND TECHNOLOGY ü ü ü SAP Net. Weaver: Technology platform that integrates information and business processes across technologies and organizations. SAP Net. Weaver facilitates the easy integration of SAP software with heterogeneous system environments, third party solutions, and external business partners. SAP Net. Weaver Business Warehouse: Data warehouse that provides a complete view of a company and the tools needed to make the right decisions, optimize processes, and measure strategic success. SAP Sybase IQ: Analytics server designed specifically for advanced analytics, data warehousing, and BI environments. 19

DATABASE AND TECHNOLOGY ü ü ü SAP Sybase Event Stream Processor (SAP Sybase ESP): High performance, complex event processing engine designed to analyze streams of business event information in real time and used to create strategic advantage in low latency applications for financial trading, smart grids, and telecom munications. SAP Sybase Adaptive Server Enterprise (SAP Sybase ASE): High performance relational database management system for mission critical, data intensive transactional environments. It is optimized for use with SAP Business Suite. SAP Sybase SQL Anywhere: Mobile, embedded, and cloud enabled fully relational database that is embedded in more than 10 million installations worldwide, from laptops to tablets 20 to smartphones.

SOLUTIONS FOR INDUSTRIES Industry Sector Industry portfolio SAP for Aerospace & Defense Discrete SAP for Automotive manufacturing SAP for High Tech SAP for Industrial Machinery & Components Process SAP for Chemicals manufacturing SAP for Mill Products Consumer products SAP for Consumer Products SAP for Oil & Gas Energy and natural SAP for Mining resources SAP for Utilities Retail and SAP for Retail 21 wholesale SAP for Wholesale Distribution distribution

SOLUTIONS FOR INDUSTRIES Industry Sector Public services Financial services Services Health sciences Industry portfolio SAP for Defense & Security SAP for Higher Education & Research SAP for Public Sector SAP for Banking SAP for Insurance SAP for Engineering, Construction & Operations SAP for Media SAP for Professional Services SAP for Telecommunications SAP for Transportation & Logistics SAP for Healthcare SAP for Life Sciences 22

23 www. oracle. com

ORACLE BI APPLICATIONS FOR INTELLIGENT DECISION-MAKING 24 www. oracle. com

ORACLE BI APPLICATIONS FOR INTELLIGENT DECISION-MAKING Oracle Business Intelligence Applications: ü designed for rapid deployment at a low cost of ownership ü provide complete, real time, and enterprise wide insight for all users, enabling fact based actions and intelligent interaction ü prebuilt solutions that start with the customer, embrace any existing corporate data source ü includes prebuilt data models, more than 100 metrics, and best practices based on Oracle’s experience across hundreds of CRM and ERP automation implementations ü has robust enterprise analytics platform enables users to easily customize and extend the application without the need for programming ü has intuitive, Web based user interface requires very little 25 training and ensures rapid end user adoption

ORACLE BUSINESS INTELLIGENCE APPLICATIONS ü ü ü ü ü Oracle Enterprise Resource Planning (ERP) Analytics Oracle Human Resources (HR) Analytics Oracle Financial Analytics Oracle Procurement And Spend Analytics Oracle Supply Chain And Order Management Analytics Oracle Project Analytics Oracle Enterprise Asset Management (EAM) Analytics Oracle Manufacturing Analytics Oracle Student Information Analytics Oracle Indirect Spend Planning 26

27 www. sage. com

SAGE ERP ü ü Sage 100 ERP Sage 300 ERP Sage 500 ERP Sage ERP X 3 28

SAGE 100 ERP MODULES Customer Relationship Management ü Sage CRM ü Customization, Integration, and Data Imports ü Custom Office ü e. Business Web Services ü Paperless Office ü Visual Integrator Distribution and Light Assembly ü Bar Code ü Bill of Materials ü Credit Card Processing ü Inventory Management ü Purchase Order ü Return Merchandise Authorization ü Sales Order 29

SAGE 300 ERP 30 www. sage. com

SAGE 300 ERP EDITIONS Edition Highlights Standard Advanced Premium General Features Number of Companies Allowed 5 Unlimited Number of Users Up to 5 Up to 10 Unlimited General Ledger Number of Account Segments Number of Account Structures Number of Budgets Number of Years of History 3 3 2 7 4 4 3 7 10 Unlimited 5 99 31 www. sage. com

SAGE 300 ERP EDITIONS Edition Highlights Standard Advanced Premium Inventory Control Customer Item Numbers Not Available Included Below Cost or Sales Margin Price Checks Not Available Included 4 10 10 Price by a Cost Plus a Percentage or Amount Not Available Included Price by Unit of Measure Not Available Included Price by Weight or Quantity Not Available 32 Included Number of Item Segments www. sage. com

SAGE 300 ERP APPLICATIONS ü ü ü ü Accounts Payable Accounts Receivable Budgeting and Planning Alerts and Workflows by Vineyardsoft Bank Reconciliation Intelligence Reporting Check and Form Printing Credit Card Processing Sage CRM Document Management Electronic data interchange (EDI) interchange Electronic funds transfer (EFT) Fixed Assets General Ledger Consolidations 33

SAGE 300 ERP APPLICATIONS ü ü ü ü Human Resources Intercompany Transactions Inventory Control Language Translation Overlays Manufacturing Multicurrency Payroll Project Job Cost Return Material Authorization Sales Analysis Sales Tax by Avalara Service/Maintenance Management Shipping by Smart. Linc 34

SAGE 500 ERP 2013 Sage 500 ERP is an integrated suite of robust and proven business applications, with an open design that helps mid sized and larger businesses adapt their management solution to their business needs. 35 www. sage. com

SAGE X 3 PLATFORM 36 www. sage. com

SAGE X 3 PLATFORM 37 www. sage. com

38 www. infor. com

BUSINESS-SPECIFIC SOLUTIONS – MANUFACTURING Infor Aerospace Essentials – improve sourcing and reduce production lead times with no compromise in product quality or performance, build life long customer relationships through superior aftermarket services, manage products across their entire lifecycle, and integrate seamlessly with supply chain partners. Infor Apparel & Footwear Essentials – simplify design and product development, streamline sourcing and sample management, and automate sales in order to showcase new designs and facilitate orders. Infor Automotive Essentials – improve customer service and increase satisfaction, directly support lean manufacturing initiatives, reduce the cost of quality, drive excess costs out of the supply chain, and enable innovation through supplier collaboration. 39

BUSINESS-SPECIFIC SOLUTIONS – MANUFACTURING Infor Chemicals Essentials – reduce the cost of sourcing, quality, and compliance while improving customer service and sustainability and driving down costs. Incorporate comprehensive compliance control into every phase of chemical development and manufacturing. Infor Consumer Packaged Goods Essentials – respond effectively to sudden supply or demand changes and satisfy customer requirements while improving sustainability, margins, and cash flow. Optimize product portfolios, uphold service level agreements (SLAs), and minimize time to scale on new products. 40

BUSINESS-SPECIFIC SOLUTIONS – MANUFACTURING Infor Food & Beverage Essentials – reduce the cost and complexity of satisfying demanding customers and stringent compliance regulations without compromising profitability. Ensure superior quality with product lifecycle management, accelerate time to market, and facilitate collaboration with customers and suppliers. Infor High tech & Electronics Essentials – maximize profits by accelerating time to market and cutting costs, synchronize globally distributed supply and demand chains, and cope with shortened product lifecycles and shrinking lead times. Strengthen the entire concept to cash process with real time collaboration. 41

BUSINESS-SPECIFIC SOLUTIONS – MANUFACTURING Infor Industrial Equipment & Machinery Essentials – provide accurate quotes, estimates, contracts, and Service Level Agreements. Increase customer service and satisfaction, support mixed modemanufacturing, reduce operating costs, and shorten lead times through effective supplier collaboration. Infor Life Sciences Essentials – reduce variability in order to minimize lead times, ensure product safety, and lower the cost and complexity of validation and compliance with global pharmacopeia standards. Improve interoperability between disparate IT systems that result from mergers or acquisitions. 42

BUSINESS-SPECIFIC SOLUTIONS – MANUFACTURING Infor Metal Fabrication Essentials – gain visibility into a plant operations and customers’ changing product mix requirements, support lean initiatives, and build effective relationships with extended supply chain to reduce costs, optimize capacity, and improve customer satisfaction. Infor Plastic Fabrication Essentials – manage the dynamics of plastic fabrication with real time production monitoring, supply chain management and demand planning, and industry specific master data, tool management, and performance management. Infor Shipbuilding Essentials – manage the entire design to service lifecycle and gain transparency with real time project monitoring, supply chain planning and execution, lot/serial/revision control, and service management. 43

BUSINESS-SPECIFIC SOLUTIONS – DISTRIBUTION Infor Building Materials Essentials – improve inventory management and productivity with control across key processes, automatic conversion of units of measure, a full bid system, added buyer’s assistant, tracking, and multicurrency capabilities. Infor Electrical Essentials – drive down costs with high volume purchase optimization, complex inventory management, inventory sourcing, bid and job tracking, full vendor managed inventory, and warehouse management. Infor Industrial Essentials – establish end to end control of operations with customer contract management, automatic order creation, vendor catalog integration, and inventory sourcing. Infor Janitorial Essentials – use operational and financial applications to help organization and customers accurately budget and optimize inventory decisions. 44

BUSINESS-SPECIFIC SOLUTIONS – DISTRIBUTION Infor Fine Paper Essentials – improve accuracy and accelerate the sales process with special order management, integrated web storefront, flexible product pricing, and integrated customer relationship management. Infor Plumbing, Heating, Ventilation, & Air Conditioning Essentials includes integrated vendor catalog, trading partner collaboration, and service warranty and claim management tools to enhance communication with vendors and customers, while improving service. 45

INFOR ERP SYSTEMS Infor LN Infor LX Infor M 3 Infor Syte. Line Infor System 21 Infor VISUAL Infor XA Infor Adage Infor Sun. Systems Infor Lawson Infor Distribution A+ Infor Distribution FACTS Infor Distribution SX. e 46

INFOR LN Infor LN is the most powerful and comprehensive system available for managing the demands of complex, global operations. It has proven itself in a wide variety of engineering based industries – including automotive, equipment, high tech and electronics, and aerospace and defense. It is the only full featured manufacturing solution that completely and simultaneously supports all of the production processes commonly found in modern manufacturing – from engineer to order to repetitive. With industry specific capabilities that embody best practices for managing the intricate demands of industrial manufacturing, Infor LN gives control over every aspect of operation, from design through to delivery, and beyond. By giving the ability to fine tune business process quickly and easily to stay ready for every change encounter, Infor LN helps adjust to disruptions in the 47 business world without disrupting business.

INFOR LX Infor LX is a comprehensive process manufacturing system that covers various manufacturing methods, including made to stock, made to order, configure to order, assemble to order, batch, repetitive, flow, and Lean manufacturing. A wide range of industries – including consumer packaged goods, food and beverage, life sciences, medical devices, chemicals, automotive, and general manufacturing – trust Infor LX to improve performance and profit margins at a lower total cost than comparable solutions. 48

INFOR M 3 Infor M 3 is a comprehensive suite of software solutions designed specifically for medium to large, complex organizations that have physical inventories and assets to manage. It is a centralized multi country, multi lingual, multi currency, multi company, multi site solution with the flexibility to adapt changing business needs. It provides flexibility in managing mixed mode and complex environments, and deep industry specific functionality to support the unique needs of businesses that deal with chemicals, distribution, equipment, fashion, food and beverage, and industrial manufacturing. 49

INFOR M 3 By adhering to open standards and the major building blocks of a Service Oriented Architecture (SOA), the Infor M 3 Technology provides advanced tools to quickly develop, or customize, and deploy web applications, portals, web services, application interfaces and automated electronic business messages with the critical benefit of tracking all of the changes that have been made. 50

INFOR SYTELINE Infor Syte. Line provides the foundation to improve business efficiencies, customer service, and overall manufacturing productivity for a broad range of industries, including metal fabrication, industrial equipment and machinery, high tech and electronics, and more. Infor Syte. Line delivers a complete package, with advanced capabilities and tools to help manage: ü Sales and customer relationships ü Production ü Supply chain ü Inventory ü Financials ü Service management ü Quality 51

INFOR SYTELINE Infor Syte. Line's core capabilities include: ü Mixed mode manufacturing – Accelerate mixed mode manufacturing production processes and meet customer demand quicker. ü Complex product configuration – Ensure configured orders are accurate for the customer and feasible for the production department. ü Advanced planning and scheduling (APS) – Continually monitor demand as it occurs and update production schedules quickly, so it can be provided accurate and real time capable to promise estimates to customers. ü Materials and inventory management – Automate the process of calculating and monitoring inventory drivers forecasts, safety stocks, and order size to keep inventory low while 52 avoiding shortages.

INFOR SYTELINE ü ü ü Customer management – Efficiently manage the entire sales process, from customer lead origination and sales opportunity tracking, through converting prospects to customers, and placing the orders. Role based information – Make faster, more efficient, and informed decisions using dashboards that feature the actions and data most closely associated with specific, defined jobs, such as customer service, controller, and production planner. Better user experiences – Get the information with user interface that can be easily customized to fit a particular industry, team, or user without having to call on IT for help. 53

INFOR SYTELINE ü ü ü Mobile solution for warehouse logistics – Allow warehouse personnel to connect with ERP system with Infor Warehouse Mobility. Fully automate key business processes, cut costs while improving profits, and enhance ERP functions with specialized modules, such as Pallet Management. Microsoft based system – Save time on implementation, customization, and training with familiar tools and common navigation. Flexible deployment options – Benefit from multiple Infor Syte. Line deployment and buying options, which include on premises software, hosted Software as a Service (Saa. S), and subscription models (including optional application managed services). 54

INFOR SYSTEM 21 Infor System 21 developed for complex, global mixed mode or distribution business, whether it's in apparel, food and beverage, automotive, electronics, industrial equipment, general manufacturing, or distribution. Infor System 21 delivers the manufacturing, financial management, procurement, customer service, logistics, and after sales service management capabilities need to: ü Automate key manufacturing processes ü Develop and implement accurate production plans ü Respond with speed to changing requirements ü Compete globally ü Manage by exception ü Reduce administrative costs 55

INFOR VISUAL Infor VISUAL is a powerful ERP solution designed specifically for order driven manufacturers: ü Industrial manufacturing ü Aerospace and defense ü Automotive ü Industrial equipment and machinery ü Heavy fabrication ü Specialty vehicles ü Medical devices 56

INFOR VISUAL Infor VISUAL is an easy to implement business solution that provides manufacturers and distributors with multiple scheduling options. Affordable and easy to use, Infor VISUAL incorporates: ü Advanced planning and scheduling (APS) ü Manufacturing execution system (MES) ü Customer relationship management (CRM) ü Quality management ü Lean scheduling ü Project management ü Financials ü Dashboard 57

INFOR VISUAL Infor VISUAL supports mixed mode production strategies, including engineer to order, make to order, assemble to order, and make to stock. Infor VISUAL also displays all key statistics on a single screen, helping ensure that schedules are met, materials arrive on time, and costs are in line with estimates. Infor VISUAL's core capabilities include: ü Manufacturing visibility – Create an engineering plan or bill of material quickly and easily with a full color, graphical interface, and then use the design to automatically create a quote and/or work order. ü Cost accounting – Capture costs as changes occur, ensuring up to date and accurate costs. 58

INFOR VISUAL ü ü ü Quoting and estimating – Create professional and comprehensive quotations, determine realistic delivery dates based on material and resource availability, and turn quotes into sales orders. Order management – Manage large volumes of customer orders and meet varied fulfillment objectives. Contact center – Retain existing customers and acquire new accounts by tracking everything about prospects and customers. Purchasing – Coordinate material purchases with online decision support that simplifies record keeping. Concurrent scheduling – Ensure the most efficient use of materials and resources, and provide the necessary information to deliver products on time. 59

INFOR VISUAL ü ü ü Material requirements planning (MRP) – Manage the balance between supply and demand using a comprehensive analysis of material situation. Master production scheduling (MPS) – Translate business plans, including forecasted demand, into production plans using firm planned orders in a true multi level, optional component scheduling environment. Shop floor control – Take complete control over production operations, eliminating redundant data entry and ensuring consistency and accuracy throughout the shop floor. 60

INFOR VISUAL ü ü Quality management – Establish, track, and manage every engineering activity and supply chain expectation, while supporting business growth and profitability goals. Create critical manufacturing specifications for products, processes, equipment, and measuring devices, and improve enterprise team collaboration with vendors, customers, and employees. Business intelligence – Allow decision makers to view and analyze key factors and performance trends in the areas of sales, purchasing, production, and finance. Inventory control – Improve accuracy and gain immediate access to inventory information throughout the company. Dimensional inventory tracking – Break down the total quantity of inventoried parts into various dimensional sizes. 61

INFOR VISUAL ü ü Engineering change notice – Establish controls and manage the process of making changes to documents and drawings, parts, bill of materials and routings, work orders, and projects. Throughput – Measure productivity by considering the contribution of a job or product toward company profit, calculated as price of goods sold minus cost to produce. Workflow – Allow information to pass from one person or department to another through an automated process cycle, integrating policies and procedures with information flow according to predefined conditions and rules. Data import utility – Generate properly formatted files with a bill of materials and part import interface for Third Party Logistics applications. 62

INFOR VISUAL ü ü Messages – Ensure important information is transmitted to appropriate persons within or outside the company using familiar email features. Management reporting – Analyze and manages enterprise and accounting data, build customized queries and forms, define business graphics, and create complex cross tabular reports. Return material authorization (RMA) – Manage documents that control the return of parts previously sold and shipped to a customer. Lot and serial traceability – Create trace records for each lot number, serial number, or other grouping of a part, and automatically track each part as it flows through a plant. 63

INFOR XA Infor XA is the deepest, most comprehensive and secure ERP product on the market today for discrete manufacturers, including: ü engineer to order ü configure to order ü high volume repetitive manufacturing A wide range of industries, including automotive, aerospace, industrial equipment, high tech, general metal and plastic fabrication, and defense, trust Infor XA to improve performance and deliver great results at lower total cost than any comparable solution. 64

INFOR XA Designed around standards recognized by the American Production and Inventory Control Society (APICS), Infor XA supplies a framework to support the most widely acknowledged best practices for manufacturing. Those standards are used extensively by technical schools, community colleges, and universities because they provide the best structure for training successful manufacturing operations professionals. 65

INFOR ADAGE Infor ERP Adage is a flexible, business process based solution that helps accurately identify the costs of all product variants to protect margins and improve competitiveness. The solution’s integrated plan to produce process helps ensure produce the right quantity and quality of product at the right production cost, boosting revenue and profits. And the solution’s robust procure to pay process helps procure materials on time. 66

INFOR SUNSYSTEMS Infor Sun. Systems is a core financial management solution for: ü fast growing, small to medium sized businesses ü organizations with international financial management needs ü subsidiaries of larger enterprises The solution is particularly well suited to companies with complex lines of business or multiple locations, where the ability to easily adapt processes and procedures to meet a variety of needs is essential. 67

INFOR SUNSYSTEMS Infor Sun. Systems get a comprehensive, global financial and business management solution that manages key areas like general ledger, accounts payable, accounts receivable, financial reporting, and sale, inventory, and purchase management, along with operational reporting and analysis. Sun. Systems' unified ledger combines the functions of a general ledger, sales and purchase ledger, project ledger, cashbook, and user defined ledger to immediately show the full impact of any financial posting. The result is a clear view of business and the ability to turn information into insight. 68

INFOR SUNSYSTEMS Infor Sun. Systems also supports other critical areas within financial management such as: ü Performance management – Reduce financial planning time by up to 70% and get access to information anytime, anywhere with fully integrated budgeting, planning, and forecasting tools. ü Procurement – Get web based, end to end procure to pay capabilities that support centralized and decentralized purchasing, covering purchase requisitions, orders, contracts, receipts, and invoice processing and reconciliation. ü Sales – Control the complete business process for receiving and processing customer sales orders, regardless of receipt method, from invoice generation and revenue recognition. 69

INFOR SUNSYSTEMS ü ü Collect – Thoroughly analyze debtor days and cash flow to quickly identify offending debtors and track collection quickly and easily. Inventory – Get full inventory visibility and increase control without forfeiting customer service levels. Get lot and batch control, traceability, multiple costing options, analysis, and product profiles. Expense Management – Cut the cost of processing travel and expense reports by up to 80% and allow employees to submit reports anytime, anywhere using a mobile device. Available for deployment in the cloud or on premises. Professional Services Automation (PSA) – Schedule the right resources, accurately record time and expenses, and ensure accurate, timely billing and recovery. 70

INFOR SUNSYSTEMS ü B 4 B – Linking the Infor Sun. Systems payables modules to bank for electronic funds transfer and Internet banking. Easily manage the complexities associated with international Electronic funds transfer. 71

INFOR LAWSON Infor Lawson is a comprehensive set of solutions designed for service industries, including healthcare and public sector to improve the efficiency and effectiveness of key organizational functions in the areas of financial management, human capital management, procurement, and analytics. The Infor Lawson suite includes: ü Infor Lawson Enterprise Financial Management – Improve business transparency and strengthen financial discipline with proven functionality covering core financial management, budgeting and planning, grant management, project and activity accounting, and student activity management. 72

INFOR LAWSON ü ü Infor Lawson Supply Chain Management – Standardize and automate processes, monitor and control spending, and manage supplier relationships with robust capabilities designed specifically for the needs of companies in services industries. Applications include procurement, requisition center, procurement punchout, strategic sourcing, contract management, mobile supply chain management, and more. Infor Human Capital Management – Effectively plan, select, deploy, develop, measure, and reward workforce with unified HCM capabilities that can be deployed on premise or in the Cloud. Key capabilities include talent management, HR service delivery, knowledge base, case management, recruitment, on boarding, learning management, and more. 73

INFOR LAWSON Infor Lawson Analytics – Give users the information they need, when they need it, and simplify complex reporting and analysis processes with pre built analytics for financial management, supply chain, and project accounting. Infor also offers proven solutions in areas such as: ü enterprise performance management ü risk management ü expense management ü enterprise asset management ü 74

INFOR DISTRIBUTION A+ Infor Distribution A+ is a comprehensive solution designed specifically for distribution companies in a variety of industries, including industrial, medical, pet food, office supplies, novelties, and more. Key Distribution A+ features include: ü Order entry – Complex ordering formulas with advanced order controls. ü Inventory control – Establishing reorder points, print physical – count sheets, and performing a variety of inventory control processes. Vendor managed inventory tools help handle off site inventory with reduced manual intervention. ü Bill of material – Managing single level bill of material parent – items (manufactured, assortments, or kits) with multiple components. ü Purchase order – Managing the purchase of both stock and 75 non stock orders.

INFOR DISTRIBUTION A+ ü ü ü Warehouse management – Implementing real time – management of warehouse workflow – whether it’s for product movement, receiving, shipping, picking, counting, or inventory adjustment. Value added services (VAS) – Enhancing ability to provide (VAS) – and track the true cost of light manufacturing services, such as packaging, additions, repairs, and finishing. Workflow – Improving productivity and customer service by proactively identifying circumstances that require attention. Financial management – Managing the unique challenges of – operating multiple locations. E commerce tools – Doing business seamlessly 24 7 using web based technology. Customer relationship management (CRM) – Enhancing 76 service levels at every customer touchpoint.

INFOR DISTRIBUTION FACTS Infor Distribution FACTS is a highly configurable ERP solution with industry specific buying, stocking, selling, and servicing capabilities. Supply chain management. Distribution FACTS has features that enhance the way to sell, source, and deliver goods to customers: ü Sales orders – Give users a fast and accurate tool to manage and monitor the entire sales process from contracts to quotes to invoices. ü Inventory control – Allow purchasing agents and warehouse managers to manage by exception numerous distributor functions, including automated replenishment, cycle counting, and warehouse transfers. 77

INFOR DISTRIBUTION FACTS ü ü Purchase orders – Manage the purchase of stock and non stock orders, ensuring that purchase order prices are correct, and vendor item costs and vendor costs contracts are maintained. Warehouse management – Improve the efficiency of receiving, put away, moving, counting, picking, and shipping to increase warehouse productivity and accuracy. 78

INFOR DISTRIBUTION FACTS Performance management. Distribution FACTS’ performance management capabilities help analyze, manage, and share key information about operations: ü Sales analysis – Improve alignment between sales strategies and overall business strategy by providing visibility into all aspects of sales performance. ü Report writer – Quickly create and customize numerous reports from any Distribution FACTS data file, without needing to do any programming. 79

INFOR DISTRIBUTION FACTS Pro business intelligence – Facilitate easy integration with Cognos business intelligence and performance management solutions with over a dozen pre defined data cubes. Perform flexible data analysis into sales, accounting, inventory, and purchasing files. Financial management: ü Accounts receivable – Allow users to manage the entire receivables process, including credit cards, payment terms, credit limits, payment history, dunning letters, service charges, disputed invoice designation, and invoice history. AR electronic banking allows to process incoming payments, such as lock box advice, and remote deposits. ü 80

INFOR DISTRIBUTION FACTS ü ü Accounts payable – Allow users to manage the entire payments process, including invoice entry, check generation, and the management of payment terms and discounts. AP electronic banking allows the creation of electronic payment advice in a the National Automated Clearing House Association (NACHA) standard file for use by the bank, as well as for notifying vendors electronically of pending payments. General ledger – Provide flexible account and profit center definition, in addition to direct journal entries, recurring entries, reversing entries, drill down/drill back capabilities, allocations, budgeting, financial statements, interface transactions, and unlimited period storage of GL accounts and budget history. 81

INFOR DISTRIBUTION FACTS Business management: Core processes such as selling, building, and buying from suppliers deserve special attention. Distribution FACTS' business management capabilities give tools to keep day to day operations running smoothly and relationships with prospects, customers, and suppliers on sure footing: ü System management – Allow users to customize menus and administer security settings, including field level security. Manage banking activities from a central location. ü Relationship management – Manage relationships with prospects, customers, and vendors. Use flexible work centers to manage work flow for those involved in sales, collections, and purchasing. ü Manufacturing control – Provide distributors with an efficient system for make to order, configure to order, make to stock, 82 and kitted production.

INFOR DISTRIBUTION FACTS ü ü ü Service and repair – Manage all facets of a service and repair organization, including field and depot requirements; maintenance and warranty work; as well as tracking usage, costing, pricing, and replenishment. Faxlink – Fax reports and documents directly from a Distribution FACTS program for speedier collections. Un. Form document management – Create a paperless office using a tool that produces business quality PDF forms and includes support for scanned images, such as proof of deliveries and vendor invoices (which can link back to the source documents). The tool uses a web based interface for document retrieval for both internal and external users (such as customers and accountants) in a secure environment. 83

INFOR DISTRIBUTION FACTS ü ü Job cost – Maximize sales and profits for project oriented distributors using a tool that provides dynamic job tracking with extensive reporting features. Application programming interface (API) toolkit – Allow external computer systems to request information from a system, and permit a system to push data to other systems. 84

INFOR DISTRIBUTION FACTS E commerce: With today’s pervasive Internet based business environment, customers and suppliers are requiring that distributors do business with them 24 7. Infor’s e commerce capabilities support around the clock, seamless transactions and access to key information, such as order status and product information: ü Infor Storefront – Implement a state of the art web interface and attached product catalog that provide a superior shopping experience for both business to business (B 2 B) and business to consumer (B 2 C) websites. The catalog features an easy to maintain web portal that efficiently aggregates, manages, and delivers a customer’s entire product offering. ü Electronic data interchange – Facilitate the electronic processing of inbound and outbound documents, such as 85 purchase orders and invoices.

INFOR DISTRIBUTION SX. E Infor Distribution SX. e is an industry specific enterprise application suite that is designed to meet the core challenges of the distribution industry. Distribution SX. e focuses on improving the highly specialized, core processes of distribution companies right out of the box – without requiring expensive, time consuming configuration that leads to costly and risky implementations. Core features: Warehouse management: Distribution SX. e offers a choice of two warehouse management systems: Total Warehouse Logistics (TWL) and Infor Warehouse Management Business Edition. TWL, which is tightly integrated into the Distribution SX. e solution, helps optimize warehouse processes, such as improving picking and delivery accuracy, increasing shipping efficiency, and decreasing dock to stocking time. 86

INFOR DISTRIBUTION SX. E Order entry: Automate multi channel ordering activities to streamline processes for customers. Offer order processing options that fit individual customer preferences, such as high volume order entry, configure to order with features and options, electronic data interchange (EDI) orders, online orders, non stock orders, and individual quote to order applications. Inventory control: Improve inventory management for better performance. Easily establish reorder points, print physical count sheets, and perform a variety of other inventory control processes. Manage off site inventory controlled by vendors with vendor managed inventory tools. Automate and streamline the process for recording and tracking Distribution SX. e transactions, such as the vendor on sale rebate process with electronic distribution of information between manufacturers and distributors. 87

INFOR DISTRIBUTION SX. E Value added services: Meet increasing customer demands for more comprehensive services from distributors, such as stamping, coating, and assembling products. In addition, a kit production module features innovative, automated tools for packaging and marketing products. Purchasing: Manage the purchase of both stock and non stock products with advanced order control, inventory management, and other flexible features. Advanced order control lets take advantage of complex ordering formulas while considering important factors, such as average sale quantity. Modify pricing based on a distributor’s unique circumstances. For example, distributors moving into a new competitive area can use the solution to reduce the margin on products in one region and not affect the price of those products in other regions. 88

INFOR DISTRIBUTION SX. E Service management: Manage entire customer lifecycle and streamline service and repair functions. All aspects of an operation are supported by Distribution SX. e, including the following general business functions: Financial management: Take advantage of greater financial visibility and insight, and meet the unique challenges of distributors operating multiple locations. Reduce processing fees by providing credit card companies with comprehensive information about the transaction. Perform mass maintenance on all customer pricing record types and all rebate sub types, including vendor on sale, vendor on purchase, and customer. 89

INFOR DISTRIBUTION SX. E Supplier relationship management: Increase operational efficiencies by streamlining and accelerating collaboration with supplier network. Improve supplier performance by making demand requirements visible, reduce inventory with a choice of supplier driven replenishment methods, and lower supply chain costs. E commerce tools: Meet customer and supplier demand by having a product information available online 24 7. Customer relationship management (CRM): Get a comprehensive view of customers to foster a consistent and continuous customer dialogue based on real time information. Many distributors are using a tightly integrated CRM solution as a way to elevate and monitor the services provided to their customers, with the expectation of creating competitive 90 differentiators that will keep those customers returning.

91 www. microsoft. com

MICROSOFT ERP SYSTEMS ü ü Microsoft Dynamics AX Microsoft Dynamics GP Microsoft Dynamics NAV Microsoft Dynamics SL 92

MICROSOFT DYNAMICS AX 93 www. microsoft. com

MICROSOFT DYNAMICS GP 94 www. microsoft. com

MICROSOFT DYNAMICS GP STARTER PACK FUNCTIONALITY 95 www. microsoft. com

MICROSOFT DYNAMICS GP STARTER PACK FUNCTIONALITY 96 www. microsoft. com

MICROSOFT DYNAMICS GP EXTENDED PACK FUNCTIONALITY 97 www. microsoft. com

MICROSOFT DYNAMICS GP ADDITIONAL FUNCTIONALITY 98 www. microsoft. com

MICROSOFT DYNAMICS NAV 99 www. microsoft. com

MICROSOFT DYNAMICS NAV 100 www. microsoft. com

MICROSOFT DYNAMICS NAV STARTER PACK FUNCTIONALITY 101

MICROSOFT DYNAMICS NAV STARTER PACK FUNCTIONALITY 102 www. microsoft. com

MICROSOFT DYNAMICS NAV EXTENDED PACK FUNCTIONALITY 103 www. microsoft. com

MICROSOFT DYNAMICS SL 104 www. microsoft. com

MICROSOFT DYNAMICS SL 105 www. microsoft. com