Enterprise E-Commerce Solution Suite Presenter Name Date

Enterprise E-Commerce Solution Suite Presenter Name Date

The Land of Plenty B 2 B SUPPLIERS Business to Business BUYER B 2 C Business to Consumer RETAILER CONSUMERS 2

Great Opportunities The Bottom Line: Killer Opportunity Generate New Revenue Reduce Costs Deepen Relationships Improve Service

But Lots of Challenges Multi-phased Lifecycle Requirements Architecture & Design Build Test Deployment Training Hosting Operations Support Maintenance

But Lots of Challenges Complex Technology Web Content & E-Commerce Application Internet Platform Network & Security Computing Facilities

But Lots of Challenges Personnel Resources Needed Web Consultant Systems Integrator Internal IT Department Hosting Provider

Have You Been Amazoned? “Amazoned: When an established company is blindsided by the quick success of an Internet-only competitor. ” “Existing E-Commerce efforts are beginning to reap rewards” “The message about E-Commerce is simple: Don't wait. ” “Many business-to-business sellers are taking aggressive action now to make sure they don't get left behind. ” 7

What About E-bayed? 22 Hour Outage $3 - $5 Million 2 nd Quarter Revenue Loss Halted 2. 3 Million Auctions 24% Found a New Site to Shop And they’re not alone. . .

Can You Handle Success? Toys R Us Forced to shut down their site for emergency upgrades due to greater-than-expected traffic. Outages drove traffic to online-only retailers like Etoys. “ 25% of companies had technical glitches that prevented customers from placing orders” - Resource Marketing, Inc.

Don’t Take Security for Granted February 9, 2000 “Hackers hit top Web sites” - Amazon, e. Bay, Yahoo, Buy. com severely affected “The attacks that paralyzed some of the Web's most popular sites served as a wake-up call. ’' - US Attorney General Janet Reno “E-Commerce sites should prepare their networks as if they're going to war. '’ - Dr. Aharon Friedman, Chairman of Fortress Technologies, Inc.

E-Commerce is Expensive. . . Market-defining sites cost between $5 M and $20 M to build Average E-Commerce site cost $1 M to build and even more to manage Get on the Map Run with the Pack Market Differentiator Site Quality Functionally behind to most participants Functionality equivalent to most participants Raising the industry bar Cost $300 K - $1 M - $5 M - $20 M Business Goal 11

And It’s Not Getting Any Cheaper. . . No survey participants were “on-budget” Average cost will rise 25% through Q 200 Today's state-of-the-art E-Commerce site will become outdated in just a few months Forrester - Based on 30 Companies

USi Solutions Problems Solutions Time to Market Pre-Integrated E-Commerce Suite Application Performance USi Global Services Platform & USi. View Security and Trust Total Security Architecture Scalability Capacity on Demand Complexity Single Point of Contact Huge Up-Front Costs Flat Monthly Fee 13

Solutions - Pre-Integration Is Key LIFECYCLE SERVICES R&D PRODUCT INTEGRATION BENCHMARKING PRE-PLANNING SERVICE PLAN SCOPING & DEFINITION CERTIFICATION HARDENING TESTING BASELINE DELIVERABLES 14

E-Commerce i. Map Service USi Service Level Agreement Lifecycle Services Performance Management Support Implementation Application and Content Platform and Infrastructure 15

E-Commerce i. Map Service Global Services Platform Integration Points Implementation Team Banking Shared Dev/Test Lab Support & Operations Team Shipping Shared Support/Ops Lab Fulfillment ERP Front Office Call Center Trading Partners Solution Partners Platform and Infrastructure 16

Sell Side E-Commerce Solutions Pre Integrated Applications Integration Points STORE FRONT Analysis Banking Shipping Support Fulfillment ERP Marketing Front Office Call Center Transactions Administration Trading Partners Solution Partners Application and Content 17

E-Commerce i. Map Service Performance Management System Availability Business Continuity Client Reporting Performance Management 18

E-Commerce Lifecycle Services Management Solution Delivery Planning Implementation Support & Operations Environment & Tools Methodology Lifecycle Services 19

USi E-Commerce Clients

Meeting the Challenge Time to Market Needed to launch a site for the 1999 holiday season Transform to a national brand Retain focus on customer, not on the sale E-Commerce i. MAP Service Powered by Broad. Vision Why USi? 90 -day implementation “We are relying on this solution to … significantly expand our reach…” Brett Mosher Vice President

Meeting the Challenge Time to Market E-Commerce i. MAP Service Needed to launch a site for the 1999 holiday season Scalability and Flexibility Predictable Costs Powered by Microsoft Site Server Why USi? 45 -day implementation Accommodated “go-live” ad campaign Low up-front cost and flat monthly fee

Meeting the Challenge Lack of Technical Expertise Needed an E-Commerce site Lacked the in-house technical expertise E-Commerce i. MAP Service Powered by Microsoft Site Server Why USi? “USi put together a technical package and a business relationship … that guarantees high-availability and low latency. ” George Spanos Manager Application Development

Meeting the Challenge Emergence of the Internet Started as a company the consolidated and managed dental prices Decided to become a portal and needed to implement quickly Scale to consumer demands E-Commerce i. MAP Service Powered by Microsoft Site Server Why USi? “USi is the only provider that offered a comprehensive, integrated, and guaranteed solution to meet the needs of our customers…” Robert Fleshner President

Pricing Overview - E-Selling E-Commerce Scoping Services Solution Workshop $15 K - 1 Week Requirement Analysis $25 K - 2 Weeks E-Commerce Application Services USi Internet Selling $85 K per Month $170 K per month @ 36 Mo. USi Internet Selling $35 K per Month $70 K per month @ 36 Mo. powered by Broad. Vision powered by Microsoft E-Commerce Hosting Services E-Commerce Hosting Evaluated per Request for Microsoft Site Server for Broad. Vision 25

Pricing Overview - E-Procurement E-Commerce Scoping Services Solution Workshop $15 K - 1 Week Requirement Analysis $25 K - 2 Weeks E-Commerce Application Services USi Internet Procurement powered by Ariba $150 K per Month $250 K per month @ 36 Mo. 26

Challenges. . .

USi Solution Maintenance Support 28

The Complete E-Commerce Suite USi Business to Business USi Internet Selling B 2 B powered by Broad. Vision USi Internet Selling B 2 B powered by Microsoft USi Internet Procurement powered by Ariba USi Business to Consumer USi Internet Selling B 2 C powered by Broad. Vision USi Internet Selling B 2 C powered by Microsoft 29

Contact Us One USi Plaza Annapolis, MD 21401 -7478 800. 809. 3003 www. USi. net