
06524cccf1839447f70a526f06cf614e.ppt
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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer DMS EXPO Köln, 19. September 2006 PROJECT Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 1 CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H
Contents • Babylon: Terms & Acronyms • Definition • The „ 5 C“ of ECM • ECM Components • Market Developments and Trends Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 2 • Outlook
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 3
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 4
EDM Digital Asset Management DRM Electronic Records REA Multi Channel Distribution EDM Preservation Management Wissensmanagement Document Information Lifecycle Management Elektronische Signatur Scanning COLD Portale ILM TCM Enterprise Content Integration KM Web Content Management Engineering Document Management E-Mail Management Content Management BPM Technologies Document Related Workflow VCM Imaging Capture EDRMS Electronic Document -Management IRS Revisionssichere CTA BPM Archivierung Digital Rights Management Preservation Digital Collaboration Signature Asset Management MAM EDM DAMMedia Compliant Transaction Archivin DMS Elektronische Archivierung e. Signature Records Management ERM Single Instance Archivierung DM Business Process Management E-Business Enterprise Application Output Management UDM IDARS Integration EAI EAkte Optical Filing Groupware Single Source WCM OMS Enterprise Content Management i. ECM Knowledge Management Publishing Document Warehouse Intranet DRT CMS Collaborative Commerce IDOM Repository Workflow EDM Collaborative Commerce Management Business Process Multi. Media-Datenbanken ASP / DMCO Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 5 © PROJECT CONSULT 2002
PDD EDM Digital Asset Management DRM Electronic Records REA Multi Channel Distribution TCM ECM Wissensmanagement Asset Management Document Management Elektronische Information Lifecycle Management Signatur Scanning COLD Portale ILM TCM Enterprise Content Integration KM Web Content Management Engineering Document Management E-Mail Management Content Management BPM Technologies Document Related Workflow VCM Imaging Capture EDRMS Electronic Document -Management IRS Revisionssichere CTA BPM Archivierung Digital Rights Management Preservation Digital BI Collaboration Signature Asset Management MAM EDM DAMMedia Compliant Transaction Archiva DMS Elektronische Archivierung Records Management ECM e. Signature ERM Single Instance Archivierung DM Business Process Management E-Business Enterprise Application Output Management UDM IDARS Integration EAI EAkte Optical Filing Groupware Single Source WCM OMS Enterprise Content Management UDO i. ECM Knowledge Management Publishing Enterprise Content Management Document Warehouse Intranet DRT Collaborative Commerce IDOM Repository DCT CMS Workflow EDM Collaborative Commerce Management Business Process Multi. Media-Datenbanken ASP / DMCO Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 6 © PROJECT CONSULT 2002
PDD EDM Digital Asset Management DRM Electronic Records REA Multi Channel Distribution TCM ECM Wissensmanagement Asset Management Document Management Elektronische Information Lifecycle Management Signatur Scanning COLD Portale ILM TCM Enterprise Content Integration KM Web Content Management Engineering Document Management E-Mail Management Content Management BPM Technologies Document Related Workflow VCM Imaging Capture EDRMS Electronic Document -Management IRS Revisionssichere CTA BPM Archivierung Digital Rights Management Preservation Digital BI Collaboration Signature Asset Management MAM EDM DAMMedia Compliant Transaction Archiva DMS Elektronische Archivierung e. Signature Records Management ERM Single Instance Archivierung DM Business Process Management E-Business Enterprise Application Output Management UDM IDARS Integration EAI EAkte Optical Filing Groupware Single Source WCM OMS Enterprise Content Management UDO i. ECM Knowledge Management Publishing Enterprise Content Management Document Warehouse Intranet DRT Collaborative Commerce IDOM Repository DCT CMS Workflow EDM Collaborative Commerce Management Business Process Multi. Media-Datenbanken ASP / DMCO ECM Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 7 © PROJECT CONSULT 2002
? Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 8
ERP CRM CMS Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 9
ERP CR M CMS CM Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 10 ECM
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 11
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 12
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 13
CAPTURE MANAGE Business Data Processes Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer Unstructured Content STORE DELIVER PRESERVE PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 14 AIIM International, 2001
Enterprise Content Management: Technologies used to Capture, Manage, Store, Preserve, and Deliver Content and Documents related to Organizational Processes. Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 15
Enterprise Content Management is a Strategy or Vision, Vision not a single Product! Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 16
Enterprise Content Management – infrastructure AIIM International E-Business ERP AP/AR RM/A CRM HRM EAI Workflow Data Warehousing Mining Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 17 Domino Integration Collaboration Web Content Management Exchange Enterprise Applications RDMS Doc Mgmt Imaging File System Enterprise Content Management Infrastructure
ECM concept #1 AIIM International E-Business ERP AP/AR RM/A CRM HRM EAI Middleware Workflow Data Warehousing Mining Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 18 Domino Collaboration Web Content Management Exchange RDMS Doc Mgmt Imaging File System Enterprise Applications Integration Enterprise Content Management Infrastructure
ECM concept #2 AIIM International E-Business ERP AP/AR RM/A CRM HRM Enterprise Applications Independent Services for all Applications EAI Workflow Data Warehousing Mining Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 19 Domino Integration Collaboration Web Content Management Exchange RDMS Doc Mgmt Imaging File System Enterprise Content Management Infrastructure
ECM concept #3 AIIM International E-Business ERP AP/AR RM/A CRM HRM Enterprise Applications Uniform, Federated Enterprise Repository for all Types of Information EAI Workflow Data Warehousing Mining Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 20 Domino Integration Collaboration Web Content Management Exchange RDMS Doc Mgmt Imaging File System Enterprise Content Management Infrastructure
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 21
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 22
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 23
Content Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 24
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 25
Collaboration Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 26
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 27
Compliance Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 28
, , . . . whoever knowingly alters, destroys, mutilates, conceals, covers up, falsifies or makes a false entry in any record, document or tangible object with intent to impede, obstruct or influence the investigation or proper administration of any matter within the jurisdiction of any department or agency of the United States or any case filed under title 11 or in relation to, or contemplation of any such matter of case, shall be fined under this title, imprisoned not more than 20 years, or both. " Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 29 (Sarbanes-Oxley Act of 2002, Sec. 802, § 1519)
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 30
Continuity Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 31
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 32
Cost Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 33
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 34
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 35
AIIM Model for ECM Enterprise Content Management MANAGE Collab DM STORE CAPTURE WF/ BPM Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 36 RM PRESERVE WCM DELIVER
CAPTURE Input Management Human created Recognition • Office Documents • OCR • Form • HCR • Rich Media • ICR • Microfilm • OMR Indexing Input Designs • Barcode Application created • ERP Forms Processing E-Forms/Web-Forms • XML Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 37 • Financial Applications Aggregation • E-Billing COLD/ERM Input Categorization
CAPTURE Human created Recognition • Office Documents • OCR • Form • HCR • Rich Media • ICR • Microfilm • OMR Indexing Input Designs • Barcode Application created • ERP Forms Processing E-Forms/Web-Forms • XML Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 38 • Financial Applications Aggregation • E-Billing COLD/ERM Input Categorization
CAPTURE Application created Human created Recognition • Office Documents • OCR • Form • HCR • Rich Media • ICR • Microfilm • OMR Indexing Input Designs • Barcode Application created • ERP Forms Processing E-Forms/Web-Forms • XML Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 39 • Financial Applications Aggregation • E-Billing COLD/ERM Input Categorization
CAPTURE Recognition Human created Recognition • Office Documents • OCR • Form • HCR • Rich Media • ICR • Microfilm • OMR Indexing Input Designs • Barcode Application created • ERP Forms Processing E-Forms/Web-Forms • XML Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 40 • Financial Applications Aggregation • E-Billing COLD/ERM Input Categorization
CAPTURE Forms Processing Human created Recognition • Office Documents • OCR • Form • HCR • Rich Media • ICR • Microfilm • OMR Indexing Input Designs • Barcode Application created • ERP Forms Processing E-Forms/Web-Forms • XML Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 41 • Financial Applications Aggregation • E-Billing COLD/ERM Input Categorization
CAPTURE COLD Human created Recognition • Office Documents • OCR • Form • HCR • Rich Media • ICR • Microfilm • OMR Indexing Input Designs • Barcode Application created • ERP Forms Processing E-Forms/Web-Forms • XML Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 42 • Financial Applications Aggregation • E-Billing COLD/ERM Input Categorization
CAPTURE Indexing & Classification Human created Recognition • Office Documents • OCR • Form • HCR • Rich Media • ICR • Microfilm • OMR Indexing Input Designs • Barcode Application created • ERP Forms Processing E-Forms/Web-Forms • XML Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 43 • Financial Applications Aggregation • E-Billing COLD/ERM Input Categorization
MANAGE Collab DM WCM Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 44 WF/ BPM RM
MANAGE Collab DM WCM Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 45 WF/ BPM RM
MANAGE Document Management • Check-in/Check-out • Version Management • Search and Navigation • Visualization Collab DM STORE Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 46 WF/ BPM RM WCM
MANAGE Collaboration • Collaborative authoring • Knowlege bases • Whiteboards • Video conferencing • Consolidation of information Collab DM STORE Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 47 WF/ BPM RM WCM
MANAGE Web Content Management • Content creation • Publication process • Conversion • Security • Web site visualization Collab DM STORE Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 48 WF/ BPM RM WCM
MANAGE Records Management • Filing structures and file plans • Thesaurus • Retention periods • Metadata • Archive management DM Collab STORE Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 49 WF/ BPM RM WCM
MANAGE Business Process Management • Process and structure organization • Process design • Vizualisation of Process • Routing Collab • Monitoring DM • Parallel and sequential processing • Reminders, deadlines STORE • Checking • Logging Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 50 WF/ BPM RM WCM
STORE Repositories Library Services Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 51 Technologies
STORE • File Systems • Content Management Systems • Databases • Data Warehouses Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 52 Repositories
STORE • • Search/Retrieval Version Control Check In/Check Out Audit Trail Library Services Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 53
STORE • Hard Disk • RAID • SAN • NAS • Optical • OD • DVD • CD • Tape Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 54 Technologies
STORE Repositories ILM Information Lifecycle Management Library Services Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 55 Technologies
PRESERVE Archive • • • Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 56 Paper Microfilm NAS/SAN WORM HD WORM OD WORM TAPE Deletion
PRESERVE Long-term archiving Digital optical storage media: • WORM OD (Write Once Read Many Optical Disk) • CD (Compact Disk) • DVD (Digital Versatile Disk) Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 57
PRESERVE Long-term archiving Digital optical storage media: • WORM OD (Write Once Read Many Optical Disk) • CD (Compact Disk) • DVD (Digital Versatile Disk) Is there still a need for „True“ WORM media? Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 58
PRESERVE Long-term archiving Digital optical storage media: • WORM OD (Write Once Read Many Optical Disk) • CD (Compact Disk) • DVD (Digital Versatile Disk) Is there still a need for „True“ WORM media? Alternatives • WORM Tape • WORM Harddisk with special software/firmware proctection Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 59
PRESERVE Archive • • • Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 60 Paper Mikrofilm NAS/SAN CAS WORM-TAPE Long-term Archiving implies Continuous Migration Deletion
DELIVER Output Management • Email and Fax • Datatransfer via EDI, XML and other formats Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 61 • Digital TV • Paper
DELIVER Transformation • Email and Fax • Datatransfer via Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 62 • Digital TV • Paper
DELIVER Security • Email and Fax • Datatransfer via EDI, XML and other formats Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 63 • Digital TV • Paper
DELIVER Distribution Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 64
ECM Model 2003 MANAGE Collab DM STORE CAPTURE WCM DELIVER WF/ BPM Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 65 RM PRESERVE ECM House 2005
ECM House Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 66
ECM House Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 67
New residents in the ECM-House Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 68 • • • DAM Digital Asset Management E-Mail Management EAI Enterprise Application Integration Search/Retrieval Content Integration Backup/Recovery Longterm Archival Migration Localization DRM Digital Rights Management
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 69
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 70
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 71
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 72
• ECM Suites • ECM integrated Systems • ECM Components & Services Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 73
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 74
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 75
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 76
Competing vendors Collaboration em W C M ag an m /P or t pu ta l ut O ab as e gr te D n at io at PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 77 H ar d w ar e ERP-Workflow/ Records Manag. t en In Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer ECM Storage/Archivierung
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 78
International ECM Vendors • • IBM File. Net EMC Documentum Open. Text • Hummingbird, Mobius, Banc. Tec, On. Base and others Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 79
Midsize ECM Vendors • • • Ceyoniq d. velop Docuware Easy ELO H&S Optimal Systems Saperion SER Zylab Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 80 • and some 100 more
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 81
Collaboration • Microsoft Vista with Workflow, Sharepoint Portal Server, Info. Path, Exchange • IBM Websphere, Domino • Oracle Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer 10 g Content Services, Workflow PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 82
Output Management • • Adobe Betasystems ISIS XEROX • and others Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 83
„Printer“-Hardware • • • XEROX CANON Brother Lexmark Ricoh Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer • and others PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 84
Databases • IBM • Oracle • Microsoft • and others Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 85
Storage-System Vendors • • • EMC HDS HP IBM Net. App SUN Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer • and others PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 86
System Vendors • More and more … Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 87
ERP Standard-Software • SAP • Oracle • Sage • and others Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 88
Web Content Management • Vignette • Stellent • Interwoven • and many others • … as well as Open Source … Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 89
The market grows fast … Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 90
The market grows fast … But the growth is shared among many old and new competitors Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 91
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 92
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 93 © Copyright PROJECT CONSULT Gmb. H 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001 -2002 © PROJECT CONSULT 2002
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 94 © Copyright PROJECT CONSULT Gmb. H 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001 -2002 © PROJECT CONSULT 2002
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 95 © Copyright PROJECT CONSULT Gmb. H 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001 -2002 © PROJECT CONSULT 2002
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 96
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 97
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 98
ECM with its comprehensive goal is not a product, but rather a vision, a strategy, and at best a solution portfolio. The claim of having one solution for every application from a single source is simply not realistic. Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 99
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 100
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 101
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 102
WCM, ECM, portals and other document related technologies are blending together. Only a few vendor portfolios come up to ECM’s claims. Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 103
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 104
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 105
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 106
The market is swamped with ECM products and ECM components. Like the other software and IT market segments, the ECM market will consolidate. Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 107
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 108
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 109
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 110
Information has only inherent value when it is used as knowledge in processes. The value of information must be considered in planning and operations alike, and justifies investments in ECM as infrastructure. Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 111
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 112
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 113
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 114
The dangerous dependence on the availability and correctness of electronic information is constantly growing. Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 115 Companies, government and society are already today completely dependent on the availability of electronic information.
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 116
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 117
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 118
We suffer from information overflow. Identifying the valuable, important information is a tedious process. Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 119 Systematic, accurate, and focussed access to exponentially growing information volumes gets more and more important.
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 120
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 121
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 122
The first gaps in electronic information preservation have occurred. Electronic knowledge has already been irretrievably lost. Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 123 The orderly and long-term usable storage of valuable information is growing in importance.
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 124
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 125
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 126
The real value of ECM solutions is not adequatly communicated to the potential endusers and decision makers. Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 127 The necessity of ECM is an issue for the management of every company and has to be communicated in regard to business issues, business continuity, compliance, and competition implications.
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 128
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 129
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 130
ECM will become infrastructure at the level of operating systems, databases and software services. ECM basic functionality is a commodity. Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 131
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 132
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 133
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 134
The change of a physical, tangible world of information into a virtual world. Our children will laugh about the problems we face today. Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 135
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 136
Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 137 © Copyright PROJECT CONSULT Gmb. H 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001 -2002 © PROJECT CONSULT 2002
This presentation and the related text documentation in English, German and French can be downloaded from our website: www. PROJECT-CONSULT. com Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer Gmb. H Breitenfelder Straße 17 20251 Hamburg www. project-consult. com © PROJECT CONSULT 2006 138 Dr. Ulrich Kampffmeyer E-Mail: Ulrich. Kampffmeyer@PROJECT-CONSULT. com