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Enhancing Library Information Service Through Cooperation: OCLC’s Model An information network and a people Enhancing Library Information Service Through Cooperation: OCLC’s Model An information network and a people network Andrew H. Wang Executive Director OCLC Asia Pacific

A Message from Andrew H. Wang I apologize for being unable to make this A Message from Andrew H. Wang I apologize for being unable to make this presentation in person as I have to attend the OCLC Members Council meeting at OCLC in Dublin, Ohio, U. S. A. Ms. Shu-En Tsai, Manager, Asia Pacific Library Services, OCLC, has graciously agreed to make this presentation in my behalf.

OCLC Online Computer Library Center A Library Cooperative Rather Than a Vendor l l OCLC Online Computer Library Center A Library Cooperative Rather Than a Vendor l l l OCLC Members Council OCLC Asia Pacific Advisory Council OCLC National Advisory Councils

OCLC Members Council Delegates – OCLC Asia Pacific (Term: 2001 -2004) l Ms. Shirley OCLC Members Council Delegates – OCLC Asia Pacific (Term: 2001 -2004) l Ms. Shirley Leung – Asia Pacific Delegate University Librarian Hong Kong Baptist University l Mr. Cheng Huanwen – China Delegate Professor and University Librarian Zhongshan University, Guangzhou, China l Mr. Michitaro Urakawa – Japan Delegate Director of the Library Waseda University, Tokyo, Japan 4

Strengthen OCLC’s Relationship with Libraries l Establish OCLC Asia Pacific Advisory Council (Membership: top Strengthen OCLC’s Relationship with Libraries l Establish OCLC Asia Pacific Advisory Council (Membership: top 10 users of the year) l Establish National Advisory Councils ü OCLC Australia Advisory Council established in August 2001

Top 7 Countries/Territories of OCLC Users in Asia Pacific 1. China (Mainland) 720 institutions Top 7 Countries/Territories of OCLC Users in Asia Pacific 1. China (Mainland) 720 institutions 2. Japan 436 institutions 3. Korea 310 institutions 4. Taiwan 169 institutions 5. Australia 139 institutions 6. New Zealand 71 institutions 7. Hong Kong 20 institutions (as of July 2001) 6

Top 7 OCLC Usage in Asia Pacific Based on OCLC usage, July 2000 – Top 7 OCLC Usage in Asia Pacific Based on OCLC usage, July 2000 – June 2001 1. Japan 2. Australia 3. Korea 4. Hong Kong 5. New Zealand 6. Taiwan 7. Singapore 7

OCLC Online Computer Library Center Libraries Working Together to Solve Common Problems l Cooperative OCLC Online Computer Library Center Libraries Working Together to Solve Common Problems l Cooperative Cataloging l Resource Sharing l Cooperative Online Resource Catalog (CORC) l Collaborate Digital Reference Service (CDRS) l A Cooperative Program with SPARC – Bio. One l E-journal Archival Access l Per-Article Purchase

Cooperative Cataloging l l 10, 000 OCLC members participate in cooperative cataloging World. Cat Cooperative Cataloging l l 10, 000 OCLC members participate in cooperative cataloging World. Cat (the OCLC Online Union Catalog) 48 million unique records 800 million items 1 million Chinese records l LC – an OCLC online cataloging user

Resource Sharing l l Libraries without walls 10, 000 libraries participate in OCLC ILL Resource Sharing l l Libraries without walls 10, 000 libraries participate in OCLC ILL 1 million ILL transactions via OCLC ILL every 6 weeks Heavy dependency on print information

Cooperative Online Resource Catalog (CORC) Characteristics of WWW l Resourceful l Disorganized l Constant Cooperative Online Resource Catalog (CORC) Characteristics of WWW l Resourceful l Disorganized l Constant changes l Rapid growth l Too much information not needed l Much needed information not there

Cooperative Online Resource Catalog (CORC) WHAT shall we do with WWW? l Bring WWW Cooperative Online Resource Catalog (CORC) WHAT shall we do with WWW? l Bring WWW to libraries l Increase its usefulness and accessibility

Cooperative Online Resource Catalog (CORC) HOW shall we do with WWW? l l l Cooperative Online Resource Catalog (CORC) HOW shall we do with WWW? l l l Librarians: selection and organization Cooperation: no one can do it alone Ø Eliminate unnecessary duplicate efforts Ø Share knowledge management expertise Technology: a sharpened tool

Collaborative Digital Reference Service (CDRS) l Libraries working together to Take libraries to the Collaborative Digital Reference Service (CDRS) l Libraries working together to Take libraries to the Web Ø Create a knowledge database at OCLC Ø Provide virtual reference service – 24 x 7 x 365 Ø l Partners: Ø Ø Ø Ø OCLC Library of Congress British Library National Library of Australia National Library Board, Singapore Hong Kong University of Science and Technology More than 100 other libraries around the world

CDRS Process Requesting Library QUESTION NOTIFICATION Patron GET ANSWER Request Manager Member Profiles Results CDRS Process Requesting Library QUESTION NOTIFICATION Patron GET ANSWER Request Manager Member Profiles Results Store QUESTION Answering Library NOTIFICATION Librarian SEND ANSWER AUTOMATIC KB SEARCH ILL, Document Delivery, E-Commerce EDITED Q&A Knowledge Base RESOURCES Simultaneous Access to Multiple Catalogs, Web Resources, Print Resources, Subject Specialists

A Cooperative Program with SPARC - Bio. One l l A new approach to A Cooperative Program with SPARC - Bio. One l l A new approach to publishing of scholarly journals A Cooperative Program of academic, nonprofit organizations Ø Ø Ø l OCLC SPARC (Scholarly Publishing and Academic Resources Coalition) AIBS (American Institute of Biological Sciences) Big 12 Plus Libraries Consortium University of Kansas Allen Press 40 (and increasing) e-journals in biological, ecological and environmental sciences

E-journal Archival Access l What happen to the e-journals your library subscribed to AFTER E-journal Archival Access l What happen to the e-journals your library subscribed to AFTER you have cancelled the subscription? l What happen to the e-journals your library subscribed to AFTER the publisher has gone out of business? l OCLC’s e-journal archival access guarantee Ø If and when the above two situations occur, your library can continue to access the e-

Per Article Purchase of E-journals Your library’s choice: l Subscribe to E-journals through OCLC Per Article Purchase of E-journals Your library’s choice: l Subscribe to E-journals through OCLC for unlimited access OR l Pay for the article when you wish to read it

The End. . . Thank you! Questions? The End. . . Thank you! Questions?