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Emergency Response Plan Template Chris Crawford, Ph. D. Water Resource Specialist Cattaraugus County Health Emergency Response Plan Template Chris Crawford, Ph. D. Water Resource Specialist Cattaraugus County Health Department

What is an Emergency Response Plan? ! What is an Emergency Response Plan? !

Exercise #1 Emergency Response Scenario You, the ORC, wake up at 6: 00 AM Exercise #1 Emergency Response Scenario You, the ORC, wake up at 6: 00 AM on a Saturday morning in January to do your morning rounds. You note that the electricity is off and looking out the window you notice a thick layer of ice on trees, many limbs down and an electrical line across your drive way. There is about 1’ of snow under what appears to be a thick layer of ice.

Exercise #1 • List the 1 st five actions, in order, you would take Exercise #1 • List the 1 st five actions, in order, you would take with regard to the water system (and tell why) • Name at least five pieces of information that are critical to these actions (and tell why)

Exercise #1 • Name any equipment / supplies you would anticipate needing (and tell Exercise #1 • Name any equipment / supplies you would anticipate needing (and tell why) • List all of the people you would anticipate contacting within the first 1 -3 hours (and tell why)

Exercise #1 Emergency Response Scenario You are the public works director of a small Exercise #1 Emergency Response Scenario You are the public works director of a small village public works department. You water operations division head (the ORC ) is on vacation in St. Croix and routine operations are being handled by a newly certified D-operator that has just been hired. You wake up at 4: 00 AM on a Saturday morning in January to relieve yourself. You note that the electricity is off and looking out the window you notice a thick layer of ice on trees, many limbs down and an electrical line across your drive way. There is about 1’ of snow under what appears to be a thick layer of ice.

Exercise #1 • List the 1 st five actions, in order, you would take Exercise #1 • List the 1 st five actions, in order, you would take with regard to the water system (and tell why) • Name at least five bits / pieces of information that are critical to these actions (and tell why)

Exercise #1 • Name any equipment / supplies you would anticipate needing (and tell Exercise #1 • Name any equipment / supplies you would anticipate needing (and tell why) • List all of the contacts you would anticipate contacting within the first 1 -3 hours (and tell why)

Congratulations!!!!!! You’ve Completed a good chunk of your Emergency Response Plan Congratulations!!!!!! You’ve Completed a good chunk of your Emergency Response Plan

Vulnerability Assessment Risk minimization Probability Identify likely incidents Identify impacts - buildings - equipment Vulnerability Assessment Risk minimization Probability Identify likely incidents Identify impacts - buildings - equipment - assets - personnel - records - data & information Preparedness X impact = risk Identify Corrective Actions and Complete Them

ERPlan v. ERSystem? Uncertainty Action v. Information Static v. Evolving Preparedness Prescriptive v. Reactive ERPlan v. ERSystem? Uncertainty Action v. Information Static v. Evolving Preparedness Prescriptive v. Reactive

Assessment • Water system? • Community? Dwayne Fred • Other “Rerun” Clemens Shirley Infrastructure? Assessment • Water system? • Community? Dwayne Fred • Other “Rerun” Clemens Shirley Infrastructure? Stubbs Nelson Wilson (Haywood Nelson) • Regionwide? (Shirley Hemphill) • Nationwide? Roger “Raj” Thomas Dee Thomas Mabel (Ernest Thomas) Spencer) (Danielle Thomas (Mabel King)

Assessment What were your questions from the exercise? National Incident Management System • Preparedness Assessment What were your questions from the exercise? National Incident Management System • Preparedness • Communication & Information Mngmt. • Resources Mngmt. • Command & Mngmt.

Incident Command System Incident - An occurrence that requires action by emergency service personnel Incident Command System Incident - An occurrence that requires action by emergency service personnel Incident Command System (ICS) - A standardized, on-scene, all-hazard incident management concept

ICS – Five Functions Planning – prepares Incident Action Plan to meet Incident Command ICS – Five Functions Planning – prepares Incident Action Plan to meet Incident Command – sets incident objectives, Finance/Administration – monitors costs, Operations – develops tactical objectives, incident provides support, and evaluates Logistics –objectives, collects resources, and conducts tactical operations to carry outtime plan provides accounting, procurement, the strategies and priorities and has overall information, to meet operational objectives. all services and maintains both resource status and directs all tacticalanalyses. recording, and cost resources. responsibility. and incident documentation.

ICS – Types of Incidents Types 1 – 5 Lots of little ones, few ICS – Types of Incidents Types 1 – 5 Lots of little ones, few big ones Few people / orgs. to many

Type 5 The incident can be handled with one or two single resources with Type 5 The incident can be handled with one or two single resources with up to six personnel. Command general staff positions (other than the incident commander) are not activated. No written IAP is required. The incident is contained within the first operational period and often within an hour to a few hours after resources arrive on scene. Examples include a vehicle fire, an injured person, or a police traffic stop.

Type 4 Command staff and general staff functions are activated only if needed. Several Type 4 Command staff and general staff functions are activated only if needed. Several resources are required to mitigate the incident, including a task force or strike team. The incident is usually limited to one operational period in the control phase. The agency administrator may have briefings, and ensure the complexity analysis and delegation of authority is updated. No written IAP is required but a documented operational briefing will be completed for all incoming resources. The role of the agency administrator includes operational plans including objectives and priorities.

Type 3 When incident needs exceed capabilities, the appropriate ICS positions should be added Type 3 When incident needs exceed capabilities, the appropriate ICS positions should be added to match the complexity of the incident. Some or all of the command general staff positions may be activated, as well as division/group supervisor and/or unit leader level positions. A Type 3 IMT or incident command organization manages initial action incidents with a significant number of resources, an extended attack incident until containment/control is achieved, or an expanding incident until transition to a Type 1 or 2 IMT. The incident may extend into multiple operational periods. A written IAP may be required for each operational period.

Type 2 This type of incident extends beyond the capabilities for local control and Type 2 This type of incident extends beyond the capabilities for local control and is expected to go into multiple operational periods. A Type 2 incident may require the response of resources out of area, including regional and/or national resources, to effectively manage the operations, command, and general staffing. Most or all of the command general staff positions are filled. A written IAP is required for each operational period. Many of the functional units are needed and staffed. Operations personnel normally do not exceed 200 per operational period and total incident personnel do not exceed 500 (guidelines only). The agency administrator is responsible for the incident complexity analysis, agency administration briefings, and the written delegation of authority.

Type 1 This type of incident is the most complex, requiring national resources for Type 1 This type of incident is the most complex, requiring national resources for safe and effective management and operation. All command general staff positions are filled. Operations personnel often exceed 500 per operational period and total personnel will usually exceed 1, 000. Branches need to be established. A written incident action plan (IAP) is required for each operational period. The agency administrator will have briefings, and ensure that the complexity analysis and delegation of authority are updated. Use of resource advisors at the incident base is recommended. There is a high impact on the local jurisdiction, requiring additional staff for office administrative and support functions.

ICS is Expandable ICS is Expandable

 A. B. C. D. E. F. G. H. I. J. K. L. M. A. B. C. D. E. F. G. H. I. J. K. L. M. N. O. P. R. Power Outage Prolonged Water Outage Transmission and/or Distribution System Failure Treatment Equipment Failure Pump Failure Loss of SCADA or Other Automated Controls Contamination of Supply Chemical Incident at Facility Drought Flood Severe Weather Ice Storm Earthquake Fire at Water Supply System Facility Fire in the Community Hazardous Material Release Terrorism or Vandalism What are likely types for these emergencies? Exercise #2 -

Vision Need for a Plan Mission Preservation of Institutional Knowledge Clear Guidance for System Vision Need for a Plan Mission Preservation of Institutional Knowledge Clear Guidance for System Personnel Preparedness Defined interagency Communication Goals Objectives Action Plan Standard Operating Procedures

10 NYCRR 5 -1. 33 Revisions “The water supply emergency plan shall identify and 10 NYCRR 5 -1. 33 Revisions “The water supply emergency plan shall identify and outline steps necessary to ensure that potable water is available during all phases of a water supply emergency…. . The water supply emergency plan shall include: …”:

ERP Provisions • • • Customer notification Reporting of critical water levels Identification of ERP Provisions • • • Customer notification Reporting of critical water levels Identification of emergency sources Identification of storage facilities Identification of interconnections Specific steps for certain emergencies - Current ph#s - State notification Water conservation / use restrictions Prioritization of water use during emergency Identify emergency equipment Criteria/procedures for determining system’s ability to meet water demands

10 NYCRR 5 -1. 33(e) “…The system shall review, update and resubmit the water 10 NYCRR 5 -1. 33(e) “…The system shall review, update and resubmit the water supply emergency plan every five years thereafter. …”

System Basics – What We Need to Know System Basics – What We Need to Know

Need to Know People Who Need to Know People Who

Need to Know Background What - Procedures - Maps - Manuals Quick Access to Need to Know Background What - Procedures - Maps - Manuals Quick Access to Important Info !

Need to Know – Water Source Info Finish quality Raw quality Avg. Demand Max. Need to Know – Water Source Info Finish quality Raw quality Avg. Demand Max. Demand

Need to Know - Infrastructure Critical Equipment Backup Generator Backup Equipment Mains Interconnections Critical Need to Know - Infrastructure Critical Equipment Backup Generator Backup Equipment Mains Interconnections Critical Services SCADA

Need to Know –Distribution System Is this enough? Need to Know –Distribution System Is this enough?

Need to Know - Supplies Disinfectant Other chemical Fuel Testing supplies Other ? Need to Know - Supplies Disinfectant Other chemical Fuel Testing supplies Other ?

Exercise #3 – Review Sec. 2 Thoroughness Currentness Ease of Access Accuracy Quick Access Exercise #3 – Review Sec. 2 Thoroughness Currentness Ease of Access Accuracy Quick Access to Important Info !

Initial Response – What We Need to Know Initial Response – What We Need to Know

General Priorities • Life • Property • Environment General Priorities • Life • Property • Environment

General Strategy • Assess • Stabilize • Correct • Resume Simultaneously General Strategy • Assess • Stabilize • Correct • Resume Simultaneously

First Actions • Priorities correct ? • Strategies correct? • Safety first? First Actions • Priorities correct ? • Strategies correct? • Safety first?

Who ya’ gonna call? • In line with priorities ? • In line with Who ya’ gonna call? • In line with priorities ? • In line with strategies ? • HELP WANTED • Because you have to

Equipment • Where is it ? • What size ? • Specific make / Equipment • Where is it ? • What size ? • Specific make / model ? • Who to contact? Specificity ! • What type ? Vs.

NYS Stockpile Community Water System (CWS) Emergencies: Water Supplier's Responsibilities and Procedures http: //www. NYS Stockpile Community Water System (CWS) Emergencies: Water Supplier's Responsibilities and Procedures http: //www. health. ny. gov/environmental/emergency/water/drinking/responsibilities_an d_procedures. htm Inventory of Division of Homeland Security and Emergency Services http: //www. dhses. ny. gov/equipment/#emergency-stockpile

Follow up actions / notifications • When ? • Who ? • What to Follow up actions / notifications • When ? • Who ? • What to include ? • Final Incident Report?

Exercise #4 – Review Sec. 3 Thoroughness Currentness Ease of Access Priorities Strategy Quick Exercise #4 – Review Sec. 3 Thoroughness Currentness Ease of Access Priorities Strategy Quick Access to Important Info !

Water Use Restrictions, Communications, Equipment Inventory, Staffing Water Use Restrictions, Communications, Equipment Inventory, Staffing

Restricting Water Use Feasible? Legal ? Who does it? - How (legal instrument? ) Restricting Water Use Feasible? Legal ? Who does it? - How (legal instrument? ) - How (technical procedure? ) - How (communications)

Communications – Strategies • Equipment • Protocols • Type • Other ? Communications – Strategies • Equipment • Protocols • Type • Other ?

Parts & Equipment Where is it ? Who’s got ‘em? Permission ? - MOU? Parts & Equipment Where is it ? Who’s got ‘em? Permission ? - MOU? Parts updating ?

Need to Know - Staffing / Training • ICS required ? • ICS training Need to Know - Staffing / Training • ICS required ? • ICS training ? • Drills with other agencies ?

Exercise #5 – Review Secs. 4 - 6 Thoroughness Currentness Ease of Access Priorities Exercise #5 – Review Secs. 4 - 6 Thoroughness Currentness Ease of Access Priorities Strategy Quick Access to Important Info !