Emergency Management and Business Continuity Researching pragmatically

Emergency Management and Business Continuity • Researching “pragmatically” our communities…listening, learning, trying, assessing…back to listening…ethnography, hermeneutics, phenomenology • What is the “field/market” saying? ? ? Better yet what is the Market? ? ? – – – First responders (emts, firefighters, police, others) Municipal…local The State The Feds Academia

Emergency Management and Business Continuity • Emergency Management findings – Managing the unexpected when “recipes” don’t work – The EM “value” chain…preparedness, mitigation, response, recovery – Threat rigidity response vs. improvisation

Emergency Management and Business Continuity • Business Continuity findings – Continuity vs. survivability – Intelligence gathering… the SCIP model – Is Government (the public sector) up to the task? ? ? – Communication (strategic, tactical, operational)

Emergency Management and Business Continuity • Forging partnerships in the NJ and metro NY • Preparedness in NJ – State exercises (focus) – Port Exercises – Newark UASI region – NJ Businesses (BENS) – Academic apathy • Overall Integration…is this real? ? ?

Partnerships (cont) • NJIT and Business Community/ Research oppotunities - Major NJ Businesses have banded together to form the NJ Business Force an initiative organized by the Business Executives for National Security BENS. TTXs, CPXs, full blown exercises. Businesses own ~ 80% of infrastructure: 1. Student observers 2. Spring virtual TTX “proof of concept” using webct instance. 3. Qualitative analysis of “shareable” previous exercise reports using content analysis. 4. Internet Survivability symposium (2/9/07) – Sungard, AT&T, Prudential

Partnerships (cont. ) • Port Authority NY/NJ and NJIT - Graduate level capstone project identified to address specific Homeland Security and Defense areas. The Port Authority NY/NJ has developed a regional network concept and an emerging “proof of concept” is their Regional Information Joint Awareness Network (RIJAN). – Graduate capstone project has been designed to subject the RIJAN technology to ISO 9001 as well as its potential human factors, and social networking issues to academic inquiry. Gap analysis as an approach will be used to structure findings. Backup facility being developed at Picatinny Arsenal…potential to sponsor a grad. level internship.

Partnerships (cont. ) • State of New Jersey and NJIT • NJHSTSC - (New Jersey Homeland Security Technology Systems Center) was created to ensure the State’s readiness to, develop, harness, and deploy the most effective technologies available to deter or respond to the threat or terrorist attacks. By virtue of Executive Order 111, the State established the Homeland Security Technology Systems Center at New Jersey Institute of Technology. The center focuses on reducing vulnerabilities identified by state and federal government as vital to national security. – – – RIJAN/Epinet (same Spring capstone group) Preparedness College (Education Research Consortium) Model Mall School Security Congressional set asides…UAV project (~$450 K for FY 2006, with continuation thru FY 2007(up to additional 1 million)

Partnerships (cont) • NHSEC (NJIT Homeland Security Education Consortium) - NHSEC stands for NJIT Homeland Security Education Consortium with 120 key State, Business and Port Authority leaders as members. Its main purpose is to exchange ideas about Homeland Security education that affects both public, private and not for profit organizations in the NJ and NY region. • Gaming interest as part of exercise scenario • State observers to our virtual TTX • Established ties with MITRE and BENS

Research • UAV project…flying sensors…or weapons? ? – Homeland defense (situational awareness, common operating picture, geo-spatial collaboration) – Auxilia, Picatinny Arsenal (distributed modeling folks) – Parameterized UAVs as objects, weapons systems as objects, scenarios as representative of specific geographical terrains – SWFs created using SGI’s STK SW – Sample video UAV • Possible FY 2007 integration of stand alone parameters into the Army’s distributed simulation labs

Preparedness can this “lashup” ever be coordinated? ? ? • NJ – First Director OHSP – New exercise coordinator – Academia consulted in exercise development and subsequent analysis • UASI, municipalities, counties, etc… • Port Authority – Academia consulted in exercise analysis – Technology validation • Academia • Businesses…the forgotten….

Preparedness (cont) • Business Community (BENS) – Resource database – Exercises • Chem/bio • Pandemic • Internet Survivability • Exercises 2004 Pandora’s Jar (bio/terror) 2005 Top Officials (TOPOFF) 3 Private Sector Roundtable (bio/terror) 2006 International Safety & Security Conference Tabletop Exercise (NYC) (bio/terror) 2006 New Jersey Emergency Preparedness Association Tabletop Exercise (bio/terror) 2006 Private Sector Pandemic Influenza Tabletop Exercise (Pandemic) 2007 Internet Survivability (Sungard/ AT&T) (multiple)

Business Continuity Communication Concerns • The Private Sector needs timely, accurate, reliable, and actionable information from credible sources throughout all stages of a crisis including the pre-event phase. • Information exchanges help identify gaps in preparation, lower institutional barriers and generate innovative solutions to difficult problems. • Information sharing improves Private Sector situation assessment and decision making and serves as a capabilities multiplier. • Information sharing is ultimately a two-way process. • The Private Sector wants to avoid being thought about exclusively in terms of response and recovery.

Business Community Barriers to Communication • Organizational culture and bureaucracy • Lack of willingness and trust to collaborate and share information and intelligence • Regulatory restrictions and proprietary sensitivities • Vertical versus horizontal communication structures