EMC Avamar Never back up the same data

Agenda Today’s data protection reality The usual answers Avamar overview – How it works – Flexible deployment Avamar solves customer challenges Summary © Copyright 2010 EMC Corporation. All rights reserved. 2

Today’s Data Protection Reality Pressure to meet the changing needs of the business Data growth is immense Companies want more data protected Time required for backup is expanding Backup hampered by tape’s unreliability and poor performance Virtual machines pose unique backup challenges Increasing volume of data at remote offices More data stored locally on desktops and laptops © Copyright 2010 EMC Corporation. All rights reserved. 3

The Usual Answers Backup to tape, or stage to disk, and then archive to tape Manually move tapes offsite for disaster recovery Traditional backup and recovery Inefficient and slow, ~200% of primary data moved across the network weekly Tedious, multi-step recovery process Risks the loss or theft of unencrypted tapes in transit Data is difficult to recover and leverage © Copyright 2010 EMC Corporation. All rights reserved. 4

Avamar Overview Avamar Software Agent-only or deployed on qualified, industry- standard servers Avamar Data Store Fully integrated software/hardware offering Avamar Virtual Edition for VMware Avamar server deployed as a virtual appliance Backup and recovery software with integrated global, source data deduplication Reduces the size of backup data at the source— before it is transferred across the network Delivers fast, daily full backups using existing infrastructure Reduces network bandwidth for backup by up to 500 times Deduplicates across sites and servers, reducing total backup disk storage by up to 50 times Cost-effectively stores daily full backups on disk—reducing or eliminating the need for tape Ideal for protecting VMware environments, remote offices, LAN/NAS servers, and desktop/laptop systems © Copyright 2010 EMC Corporation. All rights reserved. 5

Avamar: How it Works Global, sub-file data deduplication Break data into atom (sub-file, variable -length segments of data) Send and store each atom only once Avamar backup repository O H O H H H H O H H At the source—Deduplication before data is transported across the network At the target—Assures coordinated deduplication across sites, servers, and over time Granular—Small, variable-length sub-file segments guarantee most effective deduplication © Copyright 2010 EMC Corporation. All rights reserved. 6

Avamar: How it Works Simple example of global, sub-file deduplication Data Center First Instance Only unique data segments are backed up Duplicate Instance A B C Remote Site 1 Data already backed up, so only unique IDs stored (20 byte pointers) Modified Instance E Remote Site 2 New data segment identified and backed up D A B C D E Deduplication server (stored backup data) © Copyright 2010 EMC Corporation. All rights reserved. 7

Avamar: Real-World Results Avamar daily full backups versus traditional daily full backups Data Type Amount of Primary Data Backed Up Amount of Data Moved Daily Windows file systems 3, 573 GB 6. 1 GB Mix of Windows, Linux, and UNIX file systems 5, 097 GB 11. 7 GB Engineering files on NAS (NDMP backups) 3, 265 GB 24. 2 GB Mix of 20% databases, 80% file systems (Windows and UNIX) 9, 583 GB 80. 0 GB Mix of Linux file systems and databases 7, 831 GB 104. 2 GB Source: EMC While results will vary by data type and mix, Avamar can dramatically improve backup performance and efficiency © Copyright 2010 EMC Corporation. All rights reserved. 8

Avamar’s Innovative Architecture Avamar Server Verified checkpoint U. S. Patent No. 6, 826, 711 Redundant Array of Independent Nodes (RAIN) architecture Parity across storage nodes – Each server node includes CPU, memory, and internal disk storage – Provides high availability and fault tolerance across nodes Grid architecture for online scalability and performance Daily Avamar server integrity checks Utility and spare node Data recoverability verified daily RAID protection from disk failures Available for Avamar software and Avamar Data Store © Copyright 2010 EMC Corporation. All rights reserved. 9

Avamar’s Centralized Management Policy-based, multi-site management over existing network bandwidth Centralized management of multiple Avamar systems Intuitive, web-based interface At-a-glance dashboards Capacity reporting and alerting Facilitates “set and forget” deployment in smaller enterprises Improves efficiencies and streamlines management in remote/branch offices Specialized management interface for desktop/laptop clients © Copyright 2010 EMC Corporation. All rights reserved. 10

Avamar Server Deployment Options Avamar Software Avamar Data Store Avamar Virtual Edition for VMware Avamar VM VMware Virtualization Layer x 86 Architecture Resource Pool Software for industrystandard servers © Copyright 2010 EMC Corporation. All rights reserved. Fully integrated hardware/software solution with single point of support Single-node Avamar server running as a virtual machine (virtual appliance) 11

Avamar’s Flexible Deployment © Copyright 2010 EMC Corporation. All rights reserved. 12

Avamar Data Store Fully integrated software/hardware solution Complete EMC backup, recovery, and disaster recovery offering – Avamar backup and recovery software with integrated source/global data deduplication – EMC-certified hardware built to order—fully configured and delivered Built-in high availability – – Avamar RAIN technology Spare node, RAID Redundant power distribution Redundant switches, NICs for automatic failover on user’s network Simplifies – Purchase (single vendor, certified hardware) – Deployment (minimizes onsite setup) – Service (single vendor support) © Copyright 2010 EMC Corporation. All rights reserved. 13

Avamar Data Store Flexible deployment options Avamar Data Store – Scalable with up to 52. 8 TB of deduplicated disk capacity – Equivalent of up to several petabytes of cumulative traditional disk or tape backup storage – Reduces required backup disk storage by up to 50 times – High availability and reliability with RAIN architecture, RAID, daily integrity checks, and redundant power, switches, and NICs Avamar Data Store single node – Supports 1 TB, 2 TB, and 3. 3 TB licensable deduplicated storage capacity configurations – Equivalent of up to 114 TB of cumulative traditional disk or tape backup storage – Designed for easy deployment at remote offices – Offers fast, local recovery without dependence on a WAN © Copyright 2010 EMC Corporation. All rights reserved. 14

Avamar Virtual Edition for VMware Avamar VM Avamar server deployed as a virtual appliance Industry’s first deduplication virtual appliance for backup, recovery, and disaster recovery Leverages existing ESX servers and storage Avamar VM – Can use existing i. SCSI, SAN, or DAS disk storage Avamar VM Replication (of applications and storage) eliminates shipping tapes – Replicate between virtual Avamar servers and physical Avamar servers VMware Virtualization Layer x 86 Architecture Resource Pool Facilitates rapid, cost-effective deployment and return on investment Supports VMotion for deployment flexibility Up to two Avamar Virtual Edition for VMware virtual appliances per VMware ESX server for scalability © Copyright 2010 EMC Corporation. All rights reserved. 15

Avamar Data Transport Avamar grid ESX server Transport Node Existing backup server Net. Worker/ Net. Backup server/ storage node SAN/LAN VMware Virtualization Layer x 86 Architecture Resource Pool Avamar backs up clients to Avamar server Replicates selected Avamar server data to data transport node residing on ESX servers Tape vault Avamar coordinates export of data transport replica through tape backup system Export deduplicated data to tape for longterm storage Policy-driven process exports and restores Avamar deduplicated data to and from tape Searchable file-level catalog eases and speeds restoration Leverages existing backup software (e. g. , EMC Net. Worker) Fewer tapes for lower costs— up to 50 times reduction in long-term storage costs © Copyright 2010 EMC Corporation. All rights reserved. 16

Avamar Supported Operating Systems and Applications Client operating systems supported Microsoft Windows 7 Professional, Enterprise, Ultimate Microsoft Windows Server 2003 Standard and Enterprise Microsoft Windows Server 2008 R 2 Microsoft Windows Vista and XP Red Hat Enterprise Linux (RHEL) 3. 0, 4. 0, 5. 0 Red Hat Enterprise Linux (RHEL) 5. 4 on z. Linux Red Hat Linux 7. 2, 7. 3, 9. 0 Solaris 8, 9, 10 x 86 SUSE Linux Enterprise Server (SLES) 8, 9, 10, 11 SUSE Linux Enterprise Server (SLES) 10 SP 3 on z. Linux Apple Macintosh OS X 10. 4. x, 10. 5. x, 10. 6. x Cent. OS 4. x, 5. x Debian 4, 5 Application modules IBM DB 2 9. 1, 9. 5, 9. 7 Oracle 9 i, 9. 2, 10 g, 10 g. R 2, 11 g. R 2 IBM Lotus Domino 6, 7, 8 Microsoft Exchange 2003, 2007, 2010 Microsoft Office Share. Point Server 2007 Microsoft SQL Server 7. 0, 2005, 2008 NDMP (EMC Celerra with DART 5. 5, 5. 6) NDMP (Net. App Data ONTAP 6. 5, 7. 0. 4, 7. 0. 5, 7. 0. 6, 7. 1 x. 7. 2, 7. 3. x) VMware infrastructure ESX 3. 0. x, 3. 5, 3 i v. Sphere 4 Free BSD 6. 2 HP-UX 11. 0, 11 i. V 1, 11 i. V 2, 11 i. V 3 IBM AIX 5. 2, 5. 3, 6. 1 Net. Ware 6. 5 Novell Open Enterprise Server OES SP 2 Oracle Enterprise Linux R 5 SCO Open. Server 5. 0. 5, 5. 0. 6, 5. 0. 7 SCO Unix. Ware 7. 1. 3 © Copyright 2010 EMC Corporation. All rights reserved. = ESX client operating system-certified using RHEL 4 client (support within virtual machines depends on VMware support of client operating system) No charge for client agents or application modules 17

Avamar Solves Key Backup Challenges VMware environments Remote office/branch office (ROBO) LAN/NAS servers Desktop/laptop

VMware Backup Challenges Virtualization changes server, application, and information paradigm… backup must evolve to deliver even greater consolidation and value New Paradigm Physical environment: Low overall server utilization and plenty of bandwidth for backup Virtual environment: High overall server utilization and little bandwidth for backup 100% CPU Utilization Old Paradigm 80% 60% 40% 20% 0% Server A Server B Server C 20% resource utilization © Copyright 2010 EMC Corporation. All rights reserved. 100% 80% 60% ESX server Hardware 40% 20% 0% Shared physical resources Virtual Server A Virtual Server B Virtual Server C 80% resource utilization 19

Avamar’s Optimized Backup for VMware Infrastructure Avamar deduplicates at the optimal location and level of granularity Optimal location: Reduces data at the source – Data deduplicated at VM guest or proxy server (source) – Duplicated data never traverses congested shared physical resources – Data moved during backup is reduced from ~200% to ~2% of primary data weekly – Deduplicates data globally across virtual machines and/or VMDK (virtual machine disk) format files Optimal granularity: Sub-file, variable-length segments – VMDK is one large file; any changes cause an incremental/full traditional backup – Fixed-length segment deduplication solutions fail due to frame offset – Avamar efficiently moves only new, unique variable length data segments Ideal for the protection of VMware environments – Delivers fast, daily full backups over existing virtual and physical infrastructure – Enables greater server consolidation by eliminating backup bottlenecks – Maximizes value from VMware © Copyright 2010 EMC Corporation. All rights reserved. 20

Avamar Solutions for VMware Infrastructure Flexible, fast, efficient, and reliable backup and recovery Avamar and VMware v. Sphere 4 integration Universal support for all v. Sphere 4 backup options – Daily full guest- and image-level backups v. Storage API integration – Greater backup and restore flexibility VMware v. Center Server integration – Single point of management within Avamar for all VMware backup options © Copyright 2010 EMC Corporation. All rights reserved. 21

Avamar’s Optimized Backup for VMware Infrastructure Avamar efficiently protects virtual machines Traditional moves ~200% weekly Up to… 95% reduction in data moved VMware Virtualization Layer 90% reduction in backup times x 86 Architecture 50% reduction in disk impact Resource Pool 95% reduction in NIC usage Avamar moves ~2% weekly 80% reduction in CPU usage 50% reduction in memory usage All backups are stored as “virtual full backups, ” ready for immediate restore VMware Virtualization Layer x 86 Architecture Enables greater server consolidation ratios without overtaxing CPU utilization Resource Pool © Copyright 2010 EMC Corporation. All rights reserved. 22

Avamar Backup for VMware Guests Avamar agent resides inside each virtual machine Fast, daily full backups VMware Virtualization Layer x 86 Architecture Resource Pool Deduplicates data within the virtual machine, as if they were physical servers Moves minimal backup data – Reduces resource contention and accelerates backups Provides file-level restore for Windows, Linux, and Solaris = Avamar Software Agent © Copyright 2010 EMC Corporation. All rights reserved. 23

Avamar Image-Level Backups through Storage APIs v. Storage API virtual proxy server with Avamar agent Virtual Machines Mount x 86 Architecture Supports both file-level (Windows only) and image-level recovery Resource Pool Avamar server = Avamar Software Agent Fast, daily full backups Deduplicates within and across VMDK files VMware Virtualization Layer Physical server Avamar agent resides on the proxy server SAN storage Avamar replication provides disaster recovery for VMDKs Avamar client software runs on the proxy server © Copyright 2010 EMC Corporation. All rights reserved. 24

Remote Office/Branch Office (ROBO) Backup challenges and Avamar solution The “Achilles’ heel” of data protection – – More than 4 million remote offices in the U. S. Remote office data growing at more than 50% per year* Most back up to tape and move unencrypted tapes offsite Often unskilled, untrained IT staff at remote sites Avamar remote office/branch office backup is simple, safe, and manageable “Avamar enabled us to reduce administrative support requirements by 80%, reduce backup windows by 90%, and recover lost files and servers in minutes rather than hours. ” – Extend data center protection to the edge – Fast, daily full backups and one-step recovery through existing WAN/LAN links – Avamar agent-only deployment for smaller offices (no extra local hardware) – Eliminate distributed tape management/infrastructure – Mitigate risk involved with manually shipping tapes – Data encrypted in-flight and at-rest for security — Mike De. Phillip, Backup Administrator, Virginia Department of Motor Vehicles *Source: Gartner © Copyright 2010 EMC Corporation. All rights reserved. 25

NAS Filer Backup and Recovery Challenges Limited backup windows – Daily full backups desired, but not feasible Limited backup and recovery performance – Single filer controllers have limited resources and can become a bottleneck – Incomplete backups leave data at risk Limited network links and disk storage – Redundant data limits performance of network/ infrastructure and requires more disk storage Impact on end users – When backups exceed allotted window, end users compete for the NAS resources (poor response, lower productivity) NDMP licenses – Traditional NAS filers require expensive NDMP licenses to support backup and recovery © Copyright 2010 EMC Corporation. All rights reserved. 26

Avamar NAS/NDMP Backup Accelerator How it works – Avamar Accelerator uses NDMP to communicate to source NAS device – Accelerator requests only modified data daily – Accelerator performs source-based deduplication on modified data Only new modified segments are sent to Avamar Data Store – Source and global deduplication occur at Accelerator Avamar’s NDMP backups are ready for immediate recovery – Avoids time-consuming task of restoring weekly full, plus daily incremental, backups Fast, efficient daily full backups for EMC Celerra and Net. App Filers NAS device (EMC or Net. App) © Copyright 2010 EMC Corporation. All rights reserved. LAN/WAN Avamar NDMP Accelerator Avamar Data Store 27

Avamar Optimized Backup for NAS Filers Eliminates time-consuming, traditional full NDMP backups Before Avamar Weekend Full Daily Incremental Daily Incremental Weekend Full Fast recovery from full backup image – Eliminates hassle of recovering from last good full and subsequent incremental backups After Avamar Daily Full Daily Full – Daily deduplicated full backups – Up to 10 -times faster than traditional NDMP backups Daily Full Flexible recovery – Restore full file system or single file to Avamar client or NAS device – Allows flexible disaster recovery solutions Cost-effective disaster recovery – Backup data is encrypted – Easily replicated offsite through existing WAN bandwidth © Copyright 2010 EMC Corporation. All rights reserved. 28

Desktop/Laptop Backup Challenges and Avamar Solution Avamar Desktop/Laptop End-user initiated restore Puts power in end-users hands – Eliminates Help Desk for restoring data to desktop or laptop – End users restore their data anytime, anywhere – Self-managed restores – Document-level search engine – Multiple language support All the benefits of Avamar backup Windows or Mac OS X Avamar Data Store © Copyright 2010 EMC Corporation. All rights reserved. – Data deduplicated at the source – Daily full backups—up to 10 -times faster – Minimal impact on PC and network resources during backup 29

Avamar’s Unique Value Deduplicates data at the client (source) – Fast, daily full backups through existing infrastructure Deduplicates data globally – Reduces required backup disk storage by up to 50 times Fast, single-step recovery – Eliminates hassle of recovering last good full and subsequent incrementals to reach desired recovery point Recoverability verified daily – Daily server integrity checks; data recoverability verified daily High availability – RAIN architecture and replication—no single points of failure Centralized management – Streamlines administration and management of remote backups Flexible deployment options Complete solution from EMC – Backup, recovery, disaster recovery, and data deduplication © Copyright 2010 EMC Corporation. All rights reserved. 30

Avamar Transforms Backup and Recovery Global data deduplication defuses the explosion of backup data – Fast, daily full backups through existing networks – Backup disk storage reduced by up to 50 times Alters the fundamental economics of disk versus tape – Accelerate shift to disk as primary medium for backup Key element of EMC’s nextgeneration backup portfolio © Copyright 2010 EMC Corporation. All rights reserved. 31

EMC Services for Avamar Derive maximum value Consulting Services Align service levels and Reference Architectures with business requirements Implementation Services Minimize risk, accelerate implementation, and speed time to value of new technologies Operational Assurance Services Post-implementation operational best-practice knowledge transfer Performance optimization and tuning Process recommendations for improvement Training recommendations Residency Services Fill missing skill gaps with Avamar services professionals—typical contract three or more months Tailor best-practice recommendations, knowledge transfer based on in-depth understanding of your environment Designated Support Engineer Senior support resource resolves product support issues quickly © Copyright 2010 EMC Corporation. All rights reserved. 32

Net. Worker and Avamar Integration How it works Net. Worker Integrated client is a standard feature of Net. Worker represents the Avamar Data Store as a deduplication node Deduplication is enabled through Net. Worker Management Console Data Save process gathers metadata and sends it to the Net. Worker server and data to the deduplication node Clients Metadata Net. Worker On recovery, required deduplication data is requested, and full dataset is restored at client Metadata Management Console Net. Worker Avamar Data Server Net. Worker Storage node Deduplication Data Store node Disk, VTL, Tape © Copyright 2010 EMC Corporation. All rights reserved. 33

Data Protection Advisor Unified monitoring, analysis, and reporting Unify—See—Act Automatically collect data from across data protection infrastructure Transform disparate data into new insights, actionable information, and service-level agreement statistics Make better, faster decisions to meet service level agreements, correct issues, and drive efficiency Payback typically 12 months or less Single view for data protection management, including backup applications, replication, and continuous data protection (CDP) © Copyright 2010 EMC Corporation. All rights reserved. Reduces costs with automation and new insight that drives efficient use of people and infrastructure Improves compliance, lowers risk with greater visibility into service-level agreement recoverability statistics Minimizes complexity with a single, integrated view across the environment 34

EMC Data Domain and Avamar Retain, replicate, recover Deduplicate everything without changing anything Never back up the same data twice Simplify backup, archiving, and disaster recovery with easy integration across workloads, infrastructures, and backup software Revolutionize your backup by moving less data to solve your toughest VMware, NAS, and remote-office backup challenges Data Domain deduplication storage systems Avamar deduplication backup software © Copyright 2010 EMC Corporation. All rights reserved. 35

USE CASE Mecklenburg County Backing up NAS Filers through the Avamar NDMP Accelerator “The Avamar system has been absolutely bulletproof since it was fully implemented, it’s part of our strategy to reduce overall costs and provide more efficient public services —advantages that can’t be over-emphasized in today’s economy. — Jason Girad, Storage Engineer © Copyright 2010 EMC Corporation. All rights reserved. 37

USE CASE St. Peter’s Health Care Services Backing up a VMware infrastructure Before Avamar Data center redesign focused on server consolidation and virtualization Concern about traditional, tape-based backup in VMware environment “Avamar provides a huge time and cost savings for backup of multiple virtual machines. ” Backup windows strained; physical resources overburdened With Avamar, we can centrally manage all of our backups, and we also gain the ability to rapidly restore data down to the file level. ” — Curtis Damhof, Network Manager, St. Peter’s Health Care Services © Copyright 2010 EMC Corporation. All rights reserved. Deployed agents within virtual machines 95% reduction in data moved 90% reduction in backup times Major reductions in NIC, CPU, and memory usage Centralized management and control 38

USE CASE Global Industrial Manufacturer Backing up a VMware infrastructure Before Avamar Struggling to meet backup, recovery, and reliability goals across extended enterprise Lengthy backup windows caused by increasing data volumes, threatening network performance “Avamar was much less expensive than our other backup and recovery options. But it also provides us faster data restores, more backup capacity, and scalability to meet future data protection needs. ” Expanding existing backup solution would require second master server, two additional tape silos, 16 new LTO tape drives With Avamar — Company spokesman, global industrial manufacturer Backup for VMware (24 ESX servers, 332 virtual clients) Avamar agents installed in VM guests Eliminated physical tape management Reduced backup and recovery administrative burden Backup performance increased ten-fold Backup network traffic reduced by 95% © Copyright 2010 EMC Corporation. All rights reserved. 39

USE CASE Fortune 20 Healthcare Supplier Backing up a VMware infrastructure Before Avamar Growing VMware environment struggles to meet backup window Daily tape backup and offsite tape shipments—risky slow recovery Unable to quickly replicate data through WAN for disaster recovery With Avamar Global deduplication effective within and across VMDK files More than 70% reduction in first backup and average of 99. 7% thereafter Compared to traditional alternatives, testing showed: – Avamar moved 20% of the data that Symantec Pure. Disk moved – Avamar moved 190% less data than traditional tape backup software © Copyright 2010 EMC Corporation. All rights reserved. 40

USE CASE Virginia Department of Motor Vehicles Remote-office/branch-office backup Before Avamar 73 remote offices, backup to local, direct-attached tape drives No local IT staff Daily backup required five hours per site; six hours to restore entire server “Avamar enabled us to reduce administrative support requirements by 80%, reduce backup windows by 90%, and recover lost files and servers in minutes rather than hours. ” With Avamar — Mike De. Phillip, Backup Administrator, Virginia DMV © Copyright 2010 EMC Corporation. All rights reserved. Four hours to back up all 73 offices through existing WAN (56 k-T 1) to central Avamar server 45 minutes to restore entire servers; files restored in seconds Centralized management and control 41

USE CASE Corporate Express Remote office/branch office backup Before Avamar Storage demands were rapidly increasing Tape library was reaching slot capacity and upgrading was not ideal due to age and maintenance costs Needed to control costs and simplify data management Backup and disaster recovery was time consuming “We were blown away by the simplicity of the management interface and the comprehensive capabilities offered by Avamar. After carrying out a proof of concept, we clearly understood the benefits Avamar would bring to our business. ” With Avamar Reduced stored data by more than 50 percent—from 92 TB to 44 TB Achieved significant financial savings Enabled disk-based backups to be completed in 30 minutes, compare to six hours in the past for tape Reduced restoration times for business-critical data from 24 hours to minutes — Mark Jones, Technology Infrastructure Manager © Copyright 2010 EMC Corporation. All rights reserved. 42

USE CASE A Global Pharmaceutical Company Remote-office/branch-office backup Before Avamar Strain developing and deploying a coherent IT strategy for more than 250 sites, 100, 000 employees – Lacked consistent IT infrastructure – Cumbersome tape backup solution was overextending staff and overtaxing virtual machines Escalating capital and operation costs “When we compared the total cost of ownership of EMC Avamar to that of traditional backup, we found that Avamar cost less yet provides exponentially better data protection and service levels. ” With Avamar Deployed from templates within a virtual application pack Reduced backup time by more than 75%; slashed cycle time for offsite data replication Minimized impact on network bandwidth Reduced storage costs by eliminating tape backup and slashing storage requirements — Head of Storage Services Global pharmceutical company © Copyright 2010 EMC Corporation. All rights reserved. 43