EMC Auto Advice Extending Control Center with Proactive

EMC Auto. Advice Extending Control. Center with Proactive Advice on Server and Application Management © 2003 EMC Corporation. All rights reserved. 1

Business Focus l Applications are the focus of business lines and SLAs – Many policies are couched in terms of application performance, resources, and availability – Migrations, consolidation, and other strategic transitions are often driven from the application level l Application knowledge allows better management of the storage environment – Mapping from applications to storage facilitates policy management – Understanding application activity and resource needs to resolve complex, crossfunctional systems and applications – Monitoring all of your infrastructure, including the business applications on your Automated Network Storage © 2003 EMC Corporation. All rights reserved. 2

Today’s IT Challenge l Monitoring – Reactive, not proactive – Cannot predict performance, availability and capacity problems before they occur l Reporting – Difficult, time-consuming, and error-prone today – Cannot quickly track asset performance to consolidate l Implementation planning – Very inefficient l Control and configuration – Too many vendor-specific tools © 2003 EMC Corporation. All rights reserved. 3

Resolving the Challenge Intelligent Supervision Elements Resource Management Network Management Centralize and simplify management of heterogeneous SANs and connectivity devices Device Management Consolidate the management of multi-vendor storage through a single point of control Automated Resource Manager Storage. Scope Workload Analyzer Database Tuner Navisphere Analyzer Auto. Advice SAN Manager SAN Architect EMC Services Manage performance, utilization, and allocation of multi-vendor infrastructure resources from user applications to networked storage EMC Supervision Products Navisphere Symmetrix Manager Symmetrix Optimizer Common Array Manager Intelligent Supervision Automated monitoring, reporting, and control of the networked storage infrastructure © 2003 EMC Corporation. All rights reserved. 4

Auto. Advice Eliminates Labor-Intensive Tasks l Delivers early warning notice to critical capacity, performance, and availability problems – Supports multiple applications, database, and operating systems l Aggregates and analyzes thousands of metrics per day to pinpoint specific problems l Provides single-screen view of total environment with simple access to key metrics l Delivers expert advice for specific problem resolution l Light footprint, low entry cost, rapid time to value Bridges EMC expertise with your specific environments © 2003 EMC Corporation. All rights reserved. 5

Extends Control. Center Intelligence Auto. Advice for Windows and UNIX l Measure and track system resources and application metrics and behavior l Exchange, Internet Information Services (IIS), and SQL Server l Identify, analyze, and diagnose conditions on Solaris, HP-UX, AIX, Red Hat Linux, or Windows © 2003 EMC Corporation. All rights reserved. Auto. Advice for Oracle l Identify and prevent issues that impact Oracle databases and end-user availability and performance Auto. Advice for SAP l Identify and prevent conditions that may adversely affect systems and end users 6

How Auto. Advice Works Customer Site Internet EMC Application SAP R/3 Oracle Auto. Advice Collector Server Windows NT/ 2000 OS emc. Control. Center. net Database Windows OS Online Views • IIS • Exchange • SQL Server UNIX OS • Solaris • HP-UX • AIX • Linux 128 -bit Encrypted Data IT Management and Administrators Data Warehouse Online History and Analysis Daily Reports TS GEN OA N © 2003 EMC Corporation. All rights reserved. 7

Easy Install, Rapid Time to Value l Simple, agent-less installation l Minimal impact to environment l Centralized collection, instant upgrades l Collects only system metrics: performance, capacity and configuration l Transmissions are authenticated and encrypted l Access history for up to one year at: www. emc. Control. Center. net © 2003 EMC Corporation. All rights reserved. 8

Who Uses Auto. Advice? l IT staff and managers and C-level executives who need to: – Predict performance, availability, and capacity issues before they become problems – Track server assets, achieve accurate consolidations – Know where to start and what to do automatically – Monitor all of the infrastructure, including the server and application layers l Online access ensures: – Up-to-date information – Historical trending – Cross instance and multiple server graphing © 2003 EMC Corporation. All rights reserved. 9

Applying Auto. Advice l Consolidations – Know what you have-quickly and accurately – Related Control. Center Family products: Storage. Scope and Workload Analyzer – Auto. Advice for Windows, UNIX, and Linux l Performance management – Know what it’s doing – Unified performance portfolio, application-to-storage – Related Control. Center Family products: Workload Analyzer, Symmetrix Optimizer, and Storage. Scope – Auto. Advice for Windows, UNIX, Linux, Oracle, and SAP l SLA management – Measuring SLA attributes towards formal management – Capacity planning – Historical trending – Related Control. Center Family product: Storage. Scope – Auto. Advice for Windows, UNIX, Linux, Oracle, and SAP © 2003 EMC Corporation. All rights reserved. 10

Customer Experiences Industry Telco Manufacturing Monitored environment 20, 000 UNIX and Windows servers 13 Oracle instances Primary motivation Server assessment and consolidation Improve application performance and availability User 4 System Administrators 2 DBAs Customer benefits Quick deployment—from approval to functionality in less than two weeks Improved application performance—Auto. Advice proactively isolated space management problem and advised on solution Rapid time-to-value— assessed 5, 000 servers in six weeks and identified 1, 100 to retire Historic perspective—support decision making and problem resolution Minimal management overhead © 2003 EMC Corporation. All rights reserved. 11

© 2003 EMC Corporation. All rights reserved. 12