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EFFECTIVE SCHOOL COMMUNICATION FOR THE WHOLE SCHOOL COMMUNITY IPPN CONFERENCE CITYWEST SPRING 2006 SEÁN EFFECTIVE SCHOOL COMMUNICATION FOR THE WHOLE SCHOOL COMMUNITY IPPN CONFERENCE CITYWEST SPRING 2006 SEÁN HANLEY

IN EVERY STUDY OF ORGANISATIONAL BEHAVIOUR, COMMUNICATION HAS BEEN A CRITICAL SOURCE OF DIFFICULTY IN EVERY STUDY OF ORGANISATIONAL BEHAVIOUR, COMMUNICATION HAS BEEN A CRITICAL SOURCE OF DIFFICULTY AND A REASON FOR FAILURE TO ACHIEVE GOALS.

IN ALL TYPES OF ORGANISATIONS COMMUNICATION PROBLEMS INHIBIT GROUP PERFORMANCE IN ALL TYPES OF ORGANISATIONS COMMUNICATION PROBLEMS INHIBIT GROUP PERFORMANCE

EFFECTIVE COMMUNICATION IS UPWARDS, DOWN WARDS AND SIDEWAYS BETWEEN PRINCIPAL & STAFF(ALL) TEACHER & EFFECTIVE COMMUNICATION IS UPWARDS, DOWN WARDS AND SIDEWAYS BETWEEN PRINCIPAL & STAFF(ALL) TEACHER & TEACHER PUPIL & PUPIL PRINCIPAL & PUPIL SCHOOL & PARENTS SCHOOL & OFFICICAL AGENCIES SCHOOL & COMMUNITY

ACHIEVING THE COMMITMENT OF PEOPLE DEPENDS ON COMMUNICATION ACHIEVING THE COMMITMENT OF PEOPLE DEPENDS ON COMMUNICATION

COMMUNICATION CULTURE NOISE SENDER RECEIVER FEEDBACK COMMUNICATION CULTURE NOISE SENDER RECEIVER FEEDBACK

EFFECTIVE COMMUNICATION • ADDRESSED TO THE PERSON • FULFILS A NEED • AROUSES AN EFFECTIVE COMMUNICATION • ADDRESSED TO THE PERSON • FULFILS A NEED • AROUSES AN INTEREST • GIVES POWER OR STATUS • REQUIRES AN OBVIOUS ACTION • IDENTIFIES WITH SCHOOL • PRESENTATION IS RIGHT • SOURCE IS RESPECTED • CONTEXT IS RIGHT • USE APPROPRIATE MEDIUM • LISTENING VERY IMPORTANT

COMMUNICATION TRANSMISSION OF IDEAS, INFORMATION EMOTIONS, SKILLS BY SYMBOLS WORDS FIGURES PICTURES GRAPHS COMMUNICATION TRANSMISSION OF IDEAS, INFORMATION EMOTIONS, SKILLS BY SYMBOLS WORDS FIGURES PICTURES GRAPHS

WAYS OF COMMUNICATING • PERSON TO PERSON--VERBAL • TELEPHONE--VERBAL • INTERCOM--VERBAL • MEDIA--VERBAL OR WAYS OF COMMUNICATING • PERSON TO PERSON--VERBAL • TELEPHONE--VERBAL • INTERCOM--VERBAL • MEDIA--VERBAL OR WRITTEN • MEMO--WRITTEN • FAX--WRITTEN • E-MAIL--WRITTEN • NOTICE BOARD--WRITTEN • LISTENING—NEITHER • BODY LANGUAGE --NEITHER PRINCIPALS PREFER VERBAL

TYPES OF COMMUNICATION • INFORMAL SYSTEM--CASUAL, BREAKS • FORMAL SYSTEM: MEETINGS, ROSTERS TIMETABLES, MEMOS TYPES OF COMMUNICATION • INFORMAL SYSTEM--CASUAL, BREAKS • FORMAL SYSTEM: MEETINGS, ROSTERS TIMETABLES, MEMOS BULLETINS • INFERENTIAL SYSTEM: EVERYTHING YOU DO IS A FORM OF COMMUNICATION QUALITY OF WORKING ENVIRONMENT CLOTHES YOU WEAR LANGUAGE YOU USE TONE OF VOICE BODY LANGUAGE WORDS 10%, SOUNDS 30%, BODY LANGUAGE 60%

SCHOOL COMMUNITY • PRINCIPAL • STAFF (ALL) • B. O. M. • PARENTS • SCHOOL COMMUNITY • PRINCIPAL • STAFF (ALL) • B. O. M. • PARENTS • OUTSIDE AGENCIES • WIDER COMMUNITY

STAFF INFORMATION • SCHOOL POLICIES • ROTAS • TIMETABLES--ROSTERS • ABSENCES • RECORDS • STAFF INFORMATION • SCHOOL POLICIES • ROTAS • TIMETABLES--ROSTERS • ABSENCES • RECORDS • REPORTS • HOME-SCHOOL • SENSITIVE INFORMATION • POR • FUNDS • TOURS • HEALTH & SAFETY • SCHOOL EVENTS • HOW ARE DECISIONS MADE? • COMMUNICATED HOW?

PARENT INFORMATION • PARENT TEACHER MEETINGS • SCHOOL REPORT • NEWSLETTER • SCHOOOL BROCHURE PARENT INFORMATION • PARENT TEACHER MEETINGS • SCHOOL REPORT • NEWSLETTER • SCHOOOL BROCHURE • NOTES HOME • HOMEWORK JOURNAL • PARENT REQUESTED MEETING • TEACHER REQUESTED MEETING • OPEN DAYS • SUPPORT GROUPS • NOTICEBOARD • NOTES TO SCHOOL • FUNDRAISING COMMUNICATION • TEXT A PARENT • HSCL • EWO

CURRICULUM PLANS PARENTS • CONSULTATION? • INDIVIDUAL TALENTS • ENGLISH--POET--AUTHOR • MATHS--ARCHITECT--BUILDER • GAEILGE--? CURRICULUM PLANS PARENTS • CONSULTATION? • INDIVIDUAL TALENTS • ENGLISH--POET--AUTHOR • MATHS--ARCHITECT--BUILDER • GAEILGE--? ? ? • VISUAL ARTS PAINTER-INTERIOR DESIGNER • SPHE--DOCTOR--NURSE • SCIENCE--LAB. WORKER--GARDENER • MUSIC---LOCAL MUSICIAN • HISTORY-LOCAL HISTORIAN • P. E. --LOCAL SPORTSPERSON-SPORT FOR ALL DAY

PUPIL INFORMATION • ROUTINES • POLICIES • CLASS RULES • SCHOOL RULES • DISCIPLINE PUPIL INFORMATION • ROUTINES • POLICIES • CLASS RULES • SCHOOL RULES • DISCIPLINE PROCEDURES • PUNCTUALITY-ABSENCES • CARE OF PREMISES • CARE OF ENVIRONMENT • UNIFORMS

PERCEPTIONS FROM COMMUNITY • NOTICES • SMELLS • SOUNDS SILENCE OF OPPRESSION & FEAR PERCEPTIONS FROM COMMUNITY • NOTICES • SMELLS • SOUNDS SILENCE OF OPPRESSION & FEAR NOISE OF CHAOS HUM OF INDUSTRY • MOVEMENT • INTERRACTION • ATMOSPHERE • B. O. M. MEMBERS • POSITIVE P. R. PLANNED • NEGATIVE JUST HAPPENS • PRINCIPAL REPUTATIONAL LEADER • EVERYONE CONTRIBUTES TO REPUTATION OF SCHOOL

PERCEPTIONS • IACOCCA 1990 • SCHOOL V BUSINESS • HOW EFFECTIVE ARE SCHOOLS? • PERCEPTIONS • IACOCCA 1990 • SCHOOL V BUSINESS • HOW EFFECTIVE ARE SCHOOLS? • EDUCATION SECTOR FELT 91% • BUSINESS SECTOR FELT 23% • NAME OF SCHOOL LOCALLY • LOCAL MEDIA • SCHOOL APPEARANCE • STAFF IN COMMUNITY • VISIBILITY OF PRINCIPAL • ITEM FOR STAFF MEETINGS • EFFECTIVE SCHOOL WEB OF RELATIONSHIPS. • PRINCIPAL AT CENTRE

TYPES OF SCHOOLS • SYNERGISTIC • CANDY STORES • DISAFFECTED • MONASTIC SYNERGISTIC • TYPES OF SCHOOLS • SYNERGISTIC • CANDY STORES • DISAFFECTED • MONASTIC SYNERGISTIC • GOOD IMAGE • GOOD PASTORAL • PARENTS IMPORTANT • CONTINUE AS IS CANDY STORE • GOOD IMAGE • LOW PASTORAL • TOKEN PARENTS • GET BACK TO BASICS

DISAFFECTED SCHOOLS • POOR IMAGE • POOR PASTORAL • PASSIVE PARENTS • PUT OWN DISAFFECTED SCHOOLS • POOR IMAGE • POOR PASTORAL • PASSIVE PARENTS • PUT OWN HOUSE IN ORDER MONASTIC SCHOOLS • NEGATIVE IMAGE • POSITIVE PASTORAL • PARENTS SUPPORTIVE--ALOOF • CULTIVATE IMAGE • P. R. IS PEOPLE NOT PAPER • P. R. NOT ABOUT COVERING CRACKS • BEST P. R. IS PROVIDING FOR PUPILS

BOARD OF MANAGEMENT • ROLE OF INDIVIDUAL MEMBERS • SCHOOL POLICIES RATIFICATION • INFORMATION--PRINCIPAL’S BOARD OF MANAGEMENT • ROLE OF INDIVIDUAL MEMBERS • SCHOOL POLICIES RATIFICATION • INFORMATION--PRINCIPAL’S REPORT • SETTING AGENDA • CO-OPTED MEMBERS • UMBRELLA BODY • REPORTING BACK TO CONSTITUENCIES • B. O. M. RECORDS OTHER AGENCIES • DES • NEWB • HSE • ? ? ?