a007ba618f23230be9be1755b317a56c.ppt
- Количество слайдов: 22
EFFECTIVE SCHOOL COMMUNICATION FOR THE WHOLE SCHOOL COMMUNITY IPPN CONFERENCE CITYWEST SPRING 2006 SEÁN HANLEY
IN EVERY STUDY OF ORGANISATIONAL BEHAVIOUR, COMMUNICATION HAS BEEN A CRITICAL SOURCE OF DIFFICULTY AND A REASON FOR FAILURE TO ACHIEVE GOALS.
IN ALL TYPES OF ORGANISATIONS COMMUNICATION PROBLEMS INHIBIT GROUP PERFORMANCE
EFFECTIVE COMMUNICATION IS UPWARDS, DOWN WARDS AND SIDEWAYS BETWEEN PRINCIPAL & STAFF(ALL) TEACHER & TEACHER PUPIL & PUPIL PRINCIPAL & PUPIL SCHOOL & PARENTS SCHOOL & OFFICICAL AGENCIES SCHOOL & COMMUNITY
ACHIEVING THE COMMITMENT OF PEOPLE DEPENDS ON COMMUNICATION
COMMUNICATION CULTURE NOISE SENDER RECEIVER FEEDBACK
EFFECTIVE COMMUNICATION • ADDRESSED TO THE PERSON • FULFILS A NEED • AROUSES AN INTEREST • GIVES POWER OR STATUS • REQUIRES AN OBVIOUS ACTION • IDENTIFIES WITH SCHOOL • PRESENTATION IS RIGHT • SOURCE IS RESPECTED • CONTEXT IS RIGHT • USE APPROPRIATE MEDIUM • LISTENING VERY IMPORTANT
COMMUNICATION TRANSMISSION OF IDEAS, INFORMATION EMOTIONS, SKILLS BY SYMBOLS WORDS FIGURES PICTURES GRAPHS
WAYS OF COMMUNICATING • PERSON TO PERSON--VERBAL • TELEPHONE--VERBAL • INTERCOM--VERBAL • MEDIA--VERBAL OR WRITTEN • MEMO--WRITTEN • FAX--WRITTEN • E-MAIL--WRITTEN • NOTICE BOARD--WRITTEN • LISTENING—NEITHER • BODY LANGUAGE --NEITHER PRINCIPALS PREFER VERBAL
TYPES OF COMMUNICATION • INFORMAL SYSTEM--CASUAL, BREAKS • FORMAL SYSTEM: MEETINGS, ROSTERS TIMETABLES, MEMOS BULLETINS • INFERENTIAL SYSTEM: EVERYTHING YOU DO IS A FORM OF COMMUNICATION QUALITY OF WORKING ENVIRONMENT CLOTHES YOU WEAR LANGUAGE YOU USE TONE OF VOICE BODY LANGUAGE WORDS 10%, SOUNDS 30%, BODY LANGUAGE 60%
SCHOOL COMMUNITY • PRINCIPAL • STAFF (ALL) • B. O. M. • PARENTS • OUTSIDE AGENCIES • WIDER COMMUNITY
STAFF INFORMATION • SCHOOL POLICIES • ROTAS • TIMETABLES--ROSTERS • ABSENCES • RECORDS • REPORTS • HOME-SCHOOL • SENSITIVE INFORMATION • POR • FUNDS • TOURS • HEALTH & SAFETY • SCHOOL EVENTS • HOW ARE DECISIONS MADE? • COMMUNICATED HOW?
PARENT INFORMATION • PARENT TEACHER MEETINGS • SCHOOL REPORT • NEWSLETTER • SCHOOOL BROCHURE • NOTES HOME • HOMEWORK JOURNAL • PARENT REQUESTED MEETING • TEACHER REQUESTED MEETING • OPEN DAYS • SUPPORT GROUPS • NOTICEBOARD • NOTES TO SCHOOL • FUNDRAISING COMMUNICATION • TEXT A PARENT • HSCL • EWO
CURRICULUM PLANS PARENTS • CONSULTATION? • INDIVIDUAL TALENTS • ENGLISH--POET--AUTHOR • MATHS--ARCHITECT--BUILDER • GAEILGE--? ? ? • VISUAL ARTS PAINTER-INTERIOR DESIGNER • SPHE--DOCTOR--NURSE • SCIENCE--LAB. WORKER--GARDENER • MUSIC---LOCAL MUSICIAN • HISTORY-LOCAL HISTORIAN • P. E. --LOCAL SPORTSPERSON-SPORT FOR ALL DAY
PUPIL INFORMATION • ROUTINES • POLICIES • CLASS RULES • SCHOOL RULES • DISCIPLINE PROCEDURES • PUNCTUALITY-ABSENCES • CARE OF PREMISES • CARE OF ENVIRONMENT • UNIFORMS
PERCEPTIONS FROM COMMUNITY • NOTICES • SMELLS • SOUNDS SILENCE OF OPPRESSION & FEAR NOISE OF CHAOS HUM OF INDUSTRY • MOVEMENT • INTERRACTION • ATMOSPHERE • B. O. M. MEMBERS • POSITIVE P. R. PLANNED • NEGATIVE JUST HAPPENS • PRINCIPAL REPUTATIONAL LEADER • EVERYONE CONTRIBUTES TO REPUTATION OF SCHOOL
PERCEPTIONS • IACOCCA 1990 • SCHOOL V BUSINESS • HOW EFFECTIVE ARE SCHOOLS? • EDUCATION SECTOR FELT 91% • BUSINESS SECTOR FELT 23% • NAME OF SCHOOL LOCALLY • LOCAL MEDIA • SCHOOL APPEARANCE • STAFF IN COMMUNITY • VISIBILITY OF PRINCIPAL • ITEM FOR STAFF MEETINGS • EFFECTIVE SCHOOL WEB OF RELATIONSHIPS. • PRINCIPAL AT CENTRE
TYPES OF SCHOOLS • SYNERGISTIC • CANDY STORES • DISAFFECTED • MONASTIC SYNERGISTIC • GOOD IMAGE • GOOD PASTORAL • PARENTS IMPORTANT • CONTINUE AS IS CANDY STORE • GOOD IMAGE • LOW PASTORAL • TOKEN PARENTS • GET BACK TO BASICS
DISAFFECTED SCHOOLS • POOR IMAGE • POOR PASTORAL • PASSIVE PARENTS • PUT OWN HOUSE IN ORDER MONASTIC SCHOOLS • NEGATIVE IMAGE • POSITIVE PASTORAL • PARENTS SUPPORTIVE--ALOOF • CULTIVATE IMAGE • P. R. IS PEOPLE NOT PAPER • P. R. NOT ABOUT COVERING CRACKS • BEST P. R. IS PROVIDING FOR PUPILS
BOARD OF MANAGEMENT • ROLE OF INDIVIDUAL MEMBERS • SCHOOL POLICIES RATIFICATION • INFORMATION--PRINCIPAL’S REPORT • SETTING AGENDA • CO-OPTED MEMBERS • UMBRELLA BODY • REPORTING BACK TO CONSTITUENCIES • B. O. M. RECORDS OTHER AGENCIES • DES • NEWB • HSE • ? ? ?