Effective Project Delivery Graeme Jarvie Senior Adviser Swedish

Effective Project Delivery Graeme Jarvie Senior Adviser, Swedish Competition Authority ICN Agency Effectiveness Workshop Gaborone, Botswana, 10 -11 March 2016

Organisational development through the “lean” approach » What is the “lean” approach? » How does it apply to competition authorities? » What work has the SCA done? » What improvements have we identified? » Lessons learned and challenges 2

” Effective Project Delivery is “a process or series of steps to achieve a desired outcome” ICN AEWG Practice Manual (2012) 3

What is the “lean” approach? » Has origins in car manufacturing » Takes a process-based view » Reduces waste within processes » Helps to do more with less » By… » Mapping out the steps involved in a process » Cutting out waste and unnecessary steps » Continuously improving the flow of actions that give added-value 4

Our work » Employee ‘buy-in’ to the concept and aims » Workshops and seminars » Agency-wide efforts to identify issues » Project team appointed » Pilot project into recruitment processes » Abuse of dominance and cartel investigations 5

Identifying improvements Classic “swimming lane” chart used in identifying improvements 6

Lessons learned » Continual improvements – no “end point” » Systematic development requires resources and time » Leadership and management are key, but so too is staff engagement » Big and small improvements are equally valuable » Investigations may not be shorter, but will be more efficient 7

Thank you » graeme. jarvie@kkv. se » www. konkurrensverket. se » Twitter: @KKVse 8