E-Signature application in Business Process Management Loan Application Processing The Prototype Baltic IT&T 2007 Conference Riga, April 18 -20 2007 Juris Scerbickis CEO D 8 Latvia SIA
Contents § § Introduction to D 8 E-Signature in the context of BPM Loan Application Processing prototype Q/A
D 8 facts § Software Development and Integration company. § Located in Riga § Subsidiary in Kiev § Established in 1998 § Current number of staff: 40 § Core Markets: § Baltics § CIS (Ukraine) § Targeted: Kazakhstan, Russia § Middle East § Central Africa § Targeted Customers: § Financial Sector (e. g. , Banks) § State Funded Projects
D 8 facts (continued) § Core Business competencies § Banking and Finance § Utilities § Products § Payment delivery solutions for Financial Organizations § Payment Cards § Internet-banking § Mobile-Banking § Risk Management Systems § Loyality Solutions § Services § Software Development § Business Process Design and Implementation § Project Management
D 8 facts (continued 2) § Some of key customers are: Latvian Savings Bank Riga Parex Bank Baltics Hipotēku Banka Riga Aizkraukles Banka Riga Rietumu Banka Riga Hansabank Group Baltics Jordan Investment and Finance Bank Jordan Kuwait Bank Jordan Ukrainian Financial Network Kiev Latvenergo Riga Year 2006 – E-Signature Project for Latvian Post (as Microsoft subcontractor)
Business Process Management (BPM) § BPM focuses on – how to make processes § More effective § More efficient § More capable to adapt (being it financial services, healthcare or public sector) § E-Signature in the context of BPM § Lets more activities to be automated § Lets more documents to be processed digitaly § Lets more activities to be done remotely § Lets more activities to be done in a secure way § Etc. (helps to run processes faster …)
Loan Application Processing The Prototype § Microsoft and The Banking industry § Objectives: § Build a prototype of Loan Applications Processing Solution on top of latest Microsoft platforms and tools § MS Share. Point® Server § MS Info. Path® § MS Forms Service § WF (MS Biz. Talk – next step) § Use E-signature within the prototype to automate more activities
Business Process Prototyped
Business Process Workflow Design Workflow is the software implementation of business process or business logic It provides: Transparency Flexibility Extensibility § D 8 used MS Visual Studio to describe BP workflow § Almost no programming § Understandable for non-IT personnel
MS Share. Point Server Used as: § Content Management System § Workflow hoster § Web based forms presenter § Collaboration Portal Hoster
Electronic Forms MS Info. Path 2007 § Electronic Forms are used to § Allow quick design of new forms § Split data presentation from business logics § Avoid unnecessary programming § Electronic forms are ubiquitous § Don’t know where they will be used § Worth solving properly § Info. Path Forms Service § Offers server side generation and handling of forms § Users do not require Info. Path client § Info. Path handles document signing activity
Digitaly Signed Electronic Forms § Might be signed by multiple persons § Easy signature verification § Form itself can verify the signature § Signature can also be verified by automated activity (program)
Signature Verification
E-Signature Based Decision Making Activities § Similarly like customers Electronic Form can be signed by banks employees involved in the decision making process § Multiple employees can sign a form § Workflow engine will check whether people signing the form do have a power to approve application.
General conclusions related to use of e -signature after development of the prototype § Electronic Forms (Info. Path) is flexible and easy way to start using e-signature § Does not require technical knowledge § Does not require e-signature specific knowledge § Similar e-signature based applications processing might be easily implemented for other processes (in all type of organizations – governmental, private sector) § Primary use of e-signature within application processing: § Contact-less application submission § Interaction to various registers
Thank you for your attention! If you require further information, please visit our website at www. d 8. lv for contact details.
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