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E-Learning Quality in the Open Era DR MICHAEL CROCK Dr Grace Lynch E-Learning Quality in the Open Era DR MICHAEL CROCK Dr Grace Lynch

What are the key challenges that we face in Higher Education today? A recent What are the key challenges that we face in Higher Education today? A recent report from the World Bank has identified several issues in the different regions of the world and I summarise five of these as: 1. 2. 3. 4. 5. Access and equity Financing and cost-efficiencies Governance Quality Recognition of qualifications and mobility. How can these be addressed?

Quality is Multifaceted Quality is Multifaceted

Quality Teaching and Learning • Create and sustain high quality approaches for effective teaching Quality Teaching and Learning • Create and sustain high quality approaches for effective teaching and learning in both physical and virtual learning environments. • Align UNE’s policy frameworks and business processes to facilitate agility and innovation • Invest in the scholarship of teaching and learning to underpin innovation • Enable the contribution to, and adoption of, future trends to innovate in teaching and learning in ways that meet the expectations of all students • Leverage the latest communication technologies to provide quality learning opportunities for our students

CHANGING THE GAME CHANGING THE GAME

1841 BUMSTEAD 1841 BUMSTEAD

1940 HOBAN 1940 HOBAN

1957 STODDARD 1957 STODDARD

1962 WOEFLE 1962 WOEFLE

1967 Caffrey and Mossman 1967 Caffrey and Mossman

2000 Internet in Education Conference 2000 Internet in Education Conference

 • • • Quality Assurance – there really isn’t any to write home • • • Quality Assurance – there really isn’t any to write home about Standards Online isn’t that new It’s not a revolution Waste rates are enormous Content not education Computers still aren’t very good at marking essays Inputs matter The Open University isn’t panicking MOOC’s are nothing without universities

Quality Assurance – there really isn’t any to write home about Quality Assurance – there really isn’t any to write home about

Standards Standards

Online isn’t that new Online isn’t that new

It’s not a revolution It’s not a revolution

Wastage rates are enormous Wastage rates are enormous

Content not education Content not education

Computers still aren’t very good at marking essays Computers still aren’t very good at marking essays

Inputs matter Inputs matter

The Open University isn’t panicking The Open University isn’t panicking

MOOC’s are nothing without Universities MOOC’s are nothing without Universities

SO, DON’T PANIC • • Numbers Ethos Avoiding Complacency IT SO, DON’T PANIC • • Numbers Ethos Avoiding Complacency IT

UNE Quality Teaching and Learning UNE will provide an innovative, flexible and open learning UNE Quality Teaching and Learning UNE will provide an innovative, flexible and open learning environment and experience that: • Opens access to learning • Assists academic staff in the development and delivery of online and blended learning • Pioneers innovation, collaboration and engagement so that UNE achieves national and international recognition in the provision of scalable innovative learning that delivers agile, active learners to meet the needs of the future workplace.

Future. Campus @ Parramatta Expanding the Promise Future. Campus @ Parramatta Expanding the Promise

Our offering is learning, our product is wisdom, our currency is knowledge Our offering is learning, our product is wisdom, our currency is knowledge

Delivering on the UNE brand promise. Sharing that message with a wider audience across Delivering on the UNE brand promise. Sharing that message with a wider audience across all dimensions FAMILIARITY RELEVANCE ESTEEM DIFFERENCE

Future. Campus Continued innovation in teaching and learning keeps pace with market, employer and Future. Campus Continued innovation in teaching and learning keeps pace with market, employer and student needs. UNE’s vision is for open, accessible, flexible, innovative, collaborative learning for students regardless of cultural background, social status or geography. Our plans in Western Sydney bring UNE into engagement with the wider community. Future. Campus is the front door.

Opening T 1 2013 Opening T 1 2013

Evolution from Communication to Collaboration Communications tell you whether a network is accessible. 2010 Evolution from Communication to Collaboration Communications tell you whether a network is accessible. 2010 s With presence, you can learn whether participants are available. Context, sensors and social networking predict participants' amenability for collaboration. 2000 s 1990 s 1980 s 1970 s Desk. Phoneicus Email. Opithicus Cro. Mobilius IManderthal Australo. Connectus

Future. Campus Future. Campus

Concept – ITD Building 32 Concept – ITD Building 32

Cisco CX 9200 Cisco CX 9200

Quality teaching and learning Academic programs Celebrate Research informed teaching PRIORITIES Staff Graduate attributes Quality teaching and learning Academic programs Celebrate Research informed teaching PRIORITIES Staff Graduate attributes Collaboration Social inclusion

Thank You Thank You