e-Infrastructure Use Cases and Service Usage Models e

e-Infrastructure Use Cases and Service Usage Models (e. IUS) & Barriers to Uptake Matthew Mascord e. IUS Project Manager/Analyst NGS Users Forum, Oe. RC, 19 June 2007

What is e-Infrastructure? “Currently, research is increasingly carried out through distributed regional, national and global collaborations enabled by the Internet. A feature of such collaborations is that they are built upon an infrastructure, comprising of grid computing software, which can provide researchers with shared access to large data collections, advanced ICT tools for data analysis, large scale computing resources, and high performance visualisation, among other examples. e-Infrastructure is the term used for the technology and organisations that support research undertaken in this way. It embraces networks, grids, data centres and collaborative environments, and can include supporting operations centres, service registries, single-sign on, certificate authorities, training and help-desk services. Most importantly, it is the integration of these that defines e -Infrastructure. ” - JISC Website (2007)

Previous Work – Differing Perspectives ● Disciplinary coverage. ● Timescale ● ● Informing specific service provision. Component of research lifecycle e. g. Resource discovery

OSI e-Infrastructure Working Group “A vision for UK e. Infrastructure”

SUPER Newhouse, S, Schopf, J. M. , Richards, A, and Atkinson, M (2007) Study of User Priorities for e-Infrastructure for e. Research (SUPER)

RIN Study RIN mission: “To lead and co-ordinate new developments in the collaborative provision of research information for the benefit of researchers in the UK"

Intute Requirements Study Wilson, JAJ and Fraser, M. (2006) Intute: Supporting the Research Community – requirements report

Discipline Specific Studies AHDS e-Science Scoping Survey ● AHRC e-Science Research workshops ● AHRC/EPSRC e. Science demonstrators ● ESRC Scoping Studies ● Greek inscription from the island Rhodes © Centre for the Study of Ancient Documents, University of Oxford

e. IUS: e-Infrastructure Use Cases and Service Usage Models ● Gathering concrete evidence. ● ● Interviews Focus groups Talk aloud observation Written up as Experience Reports

e. IUS Proposed Methodology

Barriers to Uptake of e. Infrastructure Services “Why people are not using e. Infrastructure like the NGS? ”

Tackling Barriers ● Outreach and Engagement ● Education and Training ● Informing/influencing: Service Provision – Influencing Technical Development – Influencing Socio-Political Context –

Deliverables of Interest ● ● Analysis of Barriers and Usage, State of Adoption Report Training Recommendations – – ● Provision Survey Gap Analysis UK ‘one-stop-shop’ – – UK Repository of Support Material for Communities – ● Event Scheduling and Advertising System UK Support Contact System Training Events and Material

Benefits to the Communities ● Research Community (the 'users') – – improved services and tools – ● Understanding of what is available better training and education Service providers – – better understanding of needs – ● Understanding of how researchers actually use services increased uptake of services Training providers – – ● better understanding of needs training material Funders – Increased engagement with research community – Identication of gaps in service provision

Questions and Discussion ● For example, –How would NGS users like to be involved? –What –Do do you see the benefits are for yourselves, if any? you agree/disagree with the outlined methodology of these two projects? –What could the project do to effectively engage with early adopters such as yourselves? Contact Details e. IUS: ●URL: http: //www. eius. ac. uk ●Discussion List: eius@jiscmail. ac. uk ●Email: eius@oucs. ox. ac. uk Barriers: ●URL: http: //www. e-researchcommunity. org/projects/barriers/ Images copyright their respective owners: Science & Technology Facilities Council; Robert Scarth; Duncan Hall; University of Oxford; Bryan Fenstermacher; -Kj (Flickr ID); The University of Victoria, British Columbia, Canada; Frenkieb (Flickr ID); Centre for the Study of Ancient Documents, University of Oxford