E-business in Maltese Enterprises Alfred Camilleri Director-General National Statistics Office Lascaris Valletta CMR 02 Tel: 25997000 Fax: 25997205 / 25997103 E-mail: nso@gov. mt www. nso. gov. mt
Scope of exercise • Different NACE divisions covered; • Comprehensive census among enterprises with 10 and more full-time equivalent employees; • Sample among enterprises with less than 10 full-time equivalent employees; • Sample of 1, 474 enterprises; • Response rate of 70 per cent.
Metadata • Definition Micro Small Medium Large • 1 -9 FTE employees 10 -49 FTE employees 50 -248 FTE employees 250 and over FTE employees Reference period All information as at 2005 except for: purchases data refer to 2004 turnover data refer to 2004 • Questionnaires One addressed to enterprises One addressed to individuals and households
Computer usage
Internet usage
Broadband access
Enterprises with website/homepage • 87. 7 per cent of establishments in the hotel and restaurant industry have their own homepage; • 46. 5 per cent of manufacturing enterprises have their own homepage.
Enterprises purchasing online (1) • • 46. 8 per cent of small, medium and large enterprises order products/services via Internet; 14. 4 per cent of small, medium and large enterprises order more than 25 per cent of their total purchases.
Enterprises purchasing online (2) • • 24. 5 per cent of small, medium and large enterprises paid online for products/services ordered; 13. 2 per cent made use of specialised Internet market places.
Enterprises selling online • • 14. 3 per cent of small, medium and large enterprises received orders for their products through the Internet; 2. 6 per cent of total turnover of small, medium and large enterprises was generated through e-sales.
Sectoral analysis of online sales (%) Business to business consumer Total Manufacturing 3. 6 5. 4 9. 0 Hotels & Restaurants 5. 2 39. 2 44. 4 Wholesale & Retail 3. 5 8. 3 11. 8 Transport 4. 9 10. 4 15. 3 Post & Telecommunications 0. 0 62. 5 Small, medium and large 3. 8 10. 4 14. 2
Sectoral online sales by destination (%) Malta EU Other 62. 1 23. 8 14. 2 3. 7 76. 0 20. 3 Wholesale & Retail 76. 6 17. 8 5. 7 Transport 27. 0 69. 6 3. 4 Post & Telecommunications 66. 7 26. 7 6. 6 Small, medium and large 43. 8 45. 1 11. 1 Manufacturing Hotels & Restaurants
Perceived benefits of business (SML) e-
Perceived barriers to ebusiness (SML)
ICT usage by individuals & households • Aims to investigate level and type of computer usage by individuals and their households; • A sample of 1, 500 individuals aged between 15 and 74 years; • Section of questionnaire addressed to individuals’ households; • Response rate of 82 per cent.
Computer availability in households • • • 48. 4 per cent have a desktop computer; 8. 6 per cent have a portable computer (laptop); 0. 9 per cent have a handheld computer. Categories not mutually exclusive.
Internet connectivity in households 26. 8 per cent have a broadband connection.
E-purchases
Analysis by product of orders/payments through Internet (%) Films/Music 7. 1 Tickets for Events 3. 7 Clothes/Sports goods 1. 1 Books/Magazines/ Newspapers/E-Learning 0. 6 Food/Groceries 0. 4 Others 1. 9 Percentages refer to total population 16 -74 yrs
Reasons behind non-Internet orders/sales Preference to shop in person 12. 5 No need felt for medium 12. 2 Lack of security in payment 7. 0 Concern re privacy 5. 5 Concern re trust of product 2. 2 Other reasons 6. 0 Percentages refer to total population 16 -74 yrs
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