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Dummies Guide to the NCA Dated: Version: 20/10/2006 1. 1 (Draft) © 2006 WW Dummies Guide to the NCA Dated: Version: 20/10/2006 1. 1 (Draft) © 2006 WW Bayliss

Chapter Links Chapter Detail Apply to T 3 Juristic Jun 06 ✔ Part A: Chapter Links Chapter Detail Apply to T 3 Juristic Jun 06 ✔ Part A: National Credit Regulator Part B: National Consumer Tribunal Part C: Administrative Matter Part D: National and provincial co-operation Jun 06 Admin. Matters ✔ Group Part B: Purpose and application Part C: Categories and Classification of Credit Agreements Chapter 3 Consumer Industry Regulation Effective dates Part A: Interpretation Chapter 1 Interpretation, purpose and application Chapter 2 Consumer Credit Institutions Sections not applicable Part A: Registration requirements, criteria and procedures Part B: Compliance procedures and cancellation of registration Jun 06 Sep 06 Jun 06 Part A: Consumer Rights Jun 07 Part A: Unlawful agreements and provisions Part B: Disclosure, form and effect of credit agreements ✔ Jun 07 Part C: Consumer’s liability, interest, charges and fees Jun 07 Part D: Statement of Account ✔ Jun 07 Part E: Alteration of credit agreements ✔ Jun 07 Part F: Rescission and termination of credit agreements DRAC Part D: Over-Indebtedness and reckless credit Chapter 6 Collections, payments, surrender and debt enforcement ✔ Part C: Credit Marketing Practice Chapter 5 Consumer Credit Agreements ✔ Part B: Confidentiality, personal information and consumer credit records Chapter 4 Consumer Credit Policy ✔ Jun 07 Jun 06 Jun 07 ✔ Part C: Debt enforcement by repossession or judgment Jun 07 Part A: Alternative dispute resolution CCS/P Chapter 7 Dispute settlement other than debt reinforcement Jun 06 Part B: Initiating complaints or applications Jun 06 Part C: Informal resolution or investigation of complaints ✔ Jun 06 Chapter 9 General provisions Jun 06 Part E: Tribunal orders Jun 06 Part A: Searches Admin. Matters Part D: Tribunal considerations of complaints, applications and referrals Chapter 8 Enforcement of the act Jun 07 S 89(2)(b); 90(2)(o) Part A: Collection and repayment practices Part B: Surrender of goods Sep 06 Jun 06 Part B: Offences ✔ Part C: Miscellaneous matters Jun 06 ✔ Jun 06 Jun 07 2