DTC Southern Heights on DTC Southern Heights Joka

DTC Southern Heights on DTC Southern Heights, Joka September 2017 1 © 2016 IBM Corporation | IBM Confidential

Overview of DTC Southern Heights is one of the biggest project in South West Kolkata covering an area of 20 acres with a total built up area of approximately 3 Million Sq Ft. DTC Southern Heights is strategically located on Diamond Harbour Road just at an walking distance of 250 Meters from IIM (Institute of Management) Joka Metro Station. This is a 2 Bedroom Apartment having an Super Built Up Area of 890 Square Feet with the following details 2 © 2016 IBM Corporation | IBM Confidential

What are the Amenities Available in DTC Southern Heights ? https: //www. nkrealtors. com/property/features/dtc-southern-heights 1. Gym 2. Swimming Pool 3. Yoga Center 4. Indoor Play 5. CCTV 6. 24 x 7 Electric Power with Generator Power Backup 7. Indoor Children Play Area 8. Community Hall 9. Club House 10. Daily Store 11. Natural Water Body 12. Jogging Track 3 © 2016 IBM Corporation | IBM Confidential

What is the Location of DTC Southern Heights ? https: //www. nkrealtors. com/property/location/dtc-southern-heights The Project is very strategically located at a walking distance of 250 meters from the IIM Joka Metro Station. The distance from the other important Kolkata business districts and junctions is as below. 4 © 2016 IBM Corporation | IBM Confidential

DTC Southern Heights Approved by 8 Banks / Financial Institutions 5 © 2016 IBM Corporation | IBM Confidential

DTC Southern Heights Project Pricing 1. Base Square Feet : Rs 3, 250/2. Floor Escalation @Rs 15 / Floor : Rs 105/3. Garden Facing : Rs 50/------------------------------------Total Per Square Feet : Rs 3, 405. Cark Parking 6 : Rs 2, 000/- © 2016 IBM Corporation | IBM Confidential

7 © 2016 IBM Corporation | IBM Confidential

GBS’ Overarching Methodology for Method Development We apply Agile practices & Cognitive approaches to continually renew and accelerate the value our methods & tools deliver to our clients Business case approval Documented requirements Discovery Workshop SL Method Roadmap Mobilize Di sc o Tools Assessment Communicate, Train, Educate 8 Leverage IBM differentiators like Agile, Design Thinking Tools Assessment incorporating emerging technologies Leverage existing assets (Methods, OPAL) Validate cross service line method / Integration points Checkpoint Weekly Sprints & Prototype Design y Publish in common repository plo Go-Live De Governance, Metrics & Closed Loop Consistent, integrated, leading edge Methods for proposing, solutioning, planning & executing client work using the IBM Way Outline the Method ze t Adop Tailor / Method Adoption Workshop Industry specific needs ? ve r Offering overview / content Tailored for client CMMI / ISO needs ? Analy Method Requirement / Business Case Build Quality Readiness Assessment / Testing Develop Test Checkpoint © 2016 IBM Corporation | IBM Confidential

GBS Overarching Methodology – Mobilize Phase Develop business case, gain approval to proceed. Mobilize the right people for the next phase. Activity Lead/ Responsible Develop Service Line Method Roadmap • Track & understand new offerings • Perform gap analysis w. r. t. methods • Identify methods to be developed, priorities, desired timelines • Develop SL staffing strategy to execute roadmap • SL Method Roadmap • Lead: SL Method Leader Identify method requirements / develop business case • Identify high level requirements - scope, lifecycle approach etc. • Identify SMEs, secure commitment • Develop business case to develop the method - business need, expected benefits, complexity, minimal functionality, justification, desired timelines, expected usage etc. • Gain approval to proceed to next phase • Request GBS PM&T to develop method • • • Prepare Offering overview • Prepare details on the offerings that needs a method e. g. offering decks, sales material etc. • Identify material being used to solution / deliver the offering today 9 Outcome • SL Offering content for the method to be developed Approved business case High level requirements SMEs identified & secured Service request for developing new method Lead: SL Method Leader SL Offering focal SL Sales focal SL Solutioning focal SL Delivery focal • Lead: SL Method Leader • SL Offering focal • SL Sales focal • SL Solutioning focal • © SL Delivery focal | IBM Confidential 2016 IBM Corporation

GBS Overarching Methodology – Mobilize Phase Develop business case, gain approval to proceed. Mobilize the right people for the next phase. Outcome Guidance / Links/ Supporting materials Service Line Method Roadmap SL Method roadmap may provide the following information i. e. • offering / method cross reference • methods to enhance / develop new / retire • business priorities, desired timelines • designated method owner & SMEs • refresh frequency to keep method roadmap current • No set template Approved business case Business case for the method to be developed/enhanced may provide the following information i. e. • business need, expected benefits, effort/costs, justification, expected usage, priority, desired timeline • key requirements – scope, lifecycle • designated method owner & SMEs to develop & deploy • SL approval names • No set template Offering overview 10 Description Collection of existing material related to the offering i. e. launch documents such as sales collateral, solutioning guidance, delivery guidance etc. • SL own format © 2016 IBM Corporation | IBM Confidential

GBS Overarching Methodology – Discover Phase Collaborate to develop requirements for the new method. Activity Outcome Lead/ Responsible Conduct Discovery Workshop • Identify minimum information required to develop the method • Analyze material currently being used to solution/ deliver the offering • Assess organization experience & maturity with the offering • Identify key components needed to develop the e 2 e method i. e. workflow, work practices, unique differentiators, method guidance, other technical material etc. • Identify requirements for supporting material i. e. pre-sales method overview, proposal insert, enablement material, training video etc. • Identify estimation indicators to inform estimation model development • Identify candidates and requirements for pre-tailored methods based on typical client scenarios • Identify delivery approach, metrics to measure progress, risks and dependencies etc. • Documented requirements epics, features, minimal viable product (MVP), associated risks and dependencies • • • Identify compliance needs (if any) • Understand if CMMI L 3/L 5 is required and leverage the QMS/ Process Adoption content • Compliance requirements identified (if any) • Lead: SL Method Leader • SL Offering focal Identify Industry specific needs (if any) any industry specific needs and any assets that can be harvested • Industry specific requirements identified (if any) • Lead: SL Method Leader © 2016 IBM Corporation | IBM Confidential • SL Offering focal 11 • Identify Lead: SL Method Leader SL Offering focal SL Method SMEs SL Sales focal SL Solutioning focal Contract & Negotiations focal • SL Delivery focal • Global Methods (Participate)

GBS Overarching Methodology – Discover Phase Collaborate to develop requirements for the new method. Outcome Description Documented requirements as per agile practice; • epics, features, minimal viable product (MVP) • supporting material – pre-sales method overview, proposal insert, enablement material, training video etc. • estimation indicators to inform estimation model development • pre-tailored methods for typical client scenarios (if any) • metrics to measure progress • risks and dependencies Guidance / Links/ Supporting materials Agile Method Framework Compliance requirements no set template Industry specific requirements 12 Industry compliance requirements documented (CMMI/ISO. . ) Industry specific alignment requirements documented (Heath care/Insurance. . ) no set template © 2016 IBM Corporation | IBM Confidential

GBS Overarching Methodology – Analyze Phase Explore and strategize around potential solution options to deliver the minimum viable product (MVP). Activity Outcome Lead/ Responsible Leverage existing assets & industry differentiators • Agile, Design Thinking, Cognitive approaches, Cloud • Identify Method building blocks for reuse i. e. work practices, work products, roles, guidance, other technical material, OPAL building blocks - especially related to Project Management & Quality etc. • Estimation indicators and models • Industry specific assets (if any) • Identify and solution any new building blocks needed • Agreed upon solution documented including existing reusable and new building blocks of IBM Methods like work practices, work products, roles, guidance, unique differentiators(if any), OPAL content etc • High Level Estimation on the MVP • High Level development plan including number of releases and teams involved. • Product Backlog with refined epics, features and a prioritized list of initial user stories • Estimation indicators to inform estimation models • Content for supporting materials i. e. sales collateral, enablement material, training video etc. . • • • Lead: SL Method Leader SL Method SMEs Global Process L&K Global Methods Assess Tools incorporating emerging technologies • Review method proposal for tools integration leveraging existing standard tooling landscape • Identify tools not covered in the standard tooling landscape • Review method proposal for opportunities to leverage emerging technologies such as cognitive, cloud • Tooling decisions • • Lead: SL Method Leader SL Method SMEs Global Methods Global Tools Explore & strategize cross SL and other integration points • Identify any specific integration requirements with other offerings, brands • Include integration points in agreed upon solution design to handle multi SL/Offering, high level plan 13 • Lead: SL Method Leader • SL Method & Tool SMEs • Global Methods © 2016 IBM Corporation | IBM Confidential • Global Tools

GBS Overarching Methodology – Analyze Phase Explore and strategize around potential solution options to deliver the minimum viable product (MVP). Outcome Guidance / Links/ Supporting Materials Solution Outline Deliverables for the analyze phase may cover the following • Solution outline for the new/enhanced method • Identification of existing (reusable) / new /variant/potentially reusable method build blocks to develop the method • High level estimate on the MVP • Development plan • Product backlog • Content for supporting materials • Estimation indicators to help develop estimation models • Links to Design Thinking, Cognitive, Cloud (link to follow) • Link to IBM Method work practices, Core Work Products, Roles, Guidance (link to follow) • Link to OPAL (link to follow) • Link to Estimation Models (Link to follow) • Agile Method Framework Tooling Decisions • Identify tools leveraging standard tooling landscape and incorporate emerging technologies • TAW guidance to help identify tools to be integrated into method guidance (tbd) • Examples Tooling assessments (tbd) Integration points 14 Description • Integration points to be addressed in method guidance to handle cross SL / Offerings • High level guidance/key considerations on integration points to be integrated into method guidance (tbd) • Examples integration points (tbd) © 2016 IBM Corporation | IBM Confidential

GBS Overarching Methodology – Build Phase Design, develop, review & test iteratively. Prepare for publishing for release. Activity Lead/ Responsible Design method • Outline of Method components (work flow, work practice, guidance) • Lead: SL Method Leader • SL Method SMEs • Global Method Develop method content • Method prototype • Lead: SL Method SMEs Walk through method • Reviewed Method prototype • Updated method • Lead: SL Method SMEs • Method Owner • SL Method Leader Quality checks / development governance • Method aligned to suggested guideline & overarching framework • Test for completeness incrementally • Test for adoption & usability • Lead: SL Method SMEs • Global Methods Prepare for publishing 15 Outcome • End stage UAT with SMEs prior to publishing • Update to incorporate UAT comments/defects • Lead: SL Method SMEs • Global Methods © 2016 IBM Corporation | IBM Confidential

GBS Overarching Methodology – Build Phase Design, develop, review & test iteratively. Prepare for publishing for release. Outcome Guidance / Links/ Supporting Materials Outline of method components • Work flow, Work practice & Method guidance • Design variants if any for existing core method components that are being reused • Use Agile work flow as basis • Build method workflow aligning with Agile work flow noted above Method prototype • Review prototype on weekly basis Reviewed Method • Method developed incrementally • Method updated with review comments Method with Quality checks completed • Content aligned to method component & overarching framework • Method tested by SMEs Method ready for publishing 16 Description • Method content signed off by SMEs & respective leaders © 2016 IBM Corporation | IBM Confidential

GBS Overarching Methodology – Deploy Phase Go live with the new method. Activity Lead/ Responsible Publish • Method published/ made available • New / enhanced method deployed – ready to tailor & use • Supporting material published i. e. pre-sales method overview, proposal insert, enablement material, training video • Impacted application changes deployed i. e. SL Snapshot, Profile tool • • • Lead: SL Method Leader SL Method SMEs L&K Global Methods Global Tools Execute communication / enablement plan for the new method • Communicate via SL communications, newsletter etc. • Launch Training video • Conduct enablement sessions 17 Outcome • Launch communications sent • Training video available for use • Enablement sessions delivered • • Lead: SL Method Leader SL Method SMEs L&K focal Global Methods © 2016 IBM Corporation | IBM Confidential

GBS Overarching Methodology – Deploy Phase Go live with the new method. Outcome Guidance / Links / Supporting Materials New method & supporting material made available for usage & updates to impacted applications deployed • New method & supporting material uploaded to production environment & is ready to use. Updates to impacted applications such as SL Snapshots, Profile applications are deployed • High level steps to publish (to be added) • Guidance to update SL standards (link to be added) • Guidance to request change to Profile tool (link to be added) Launch Communications sent. Training Video launched. Enablement sessions delivered 18 Description • Launch communication is sent by the SL Method Leader to various stakeholders • Training video on the new method is launched (launch communication may be combined with the previous step and/or included in the enablement material • Enablement sessions are delivered to key stakeholders in sales, solutioning, IOTs • Launch communications template, examples (tbd) • Training video examples (tbd) • Enablement material examples (tbd) © 2016 IBM Corporation | IBM Confidential

GBS Overarching Methodology – Adopt Phase Tailor and use the method for executing various phases of a client engagement i. e. sales through delivery. Activity Lead/ Responsible Conduct Method Adoption Workshop (MAW) & Tools Assessment Workshop (TAW) • Analyze client requirements (SOW), project documents, SL tooling standards, team skills, client mandated tools (if any) • Select base method(s) as per Service Line Standards, tailor to produce client deliverables, meet internal requirements • Recommend tooling environment for delivering the project • Tailored approach or method for solutioning and delivery • Recommendation on tools to be used for delivering the project • Solutioning Leader • Project Manager (supported by SL Method SME for projects in scope of EPL) Governance & Metrics • Collect, analyze and report on - Offering : Method coverage - Development status / backlog - Adoption metrics (usage) - Closed Loop Feedback • Drive Governance (led by SL PM&T Leader) - Conduct cadence calls - Identify follow-up actions, track to closure 19 Outcome • Governance reports/data • Established management system / cadence • Action plans • Increased usage • Lead: SL Method Leader • IOT Quality Leader • Global Methods © 2016 IBM Corporation | IBM Confidential

GBS Overarching Methodology – Adopt Phase Tailor and use the method for executing various phases of a client engagement i. e. sales through delivery. Outcome Guidance / Links / Supporting Materials Tailored approach or method for solutioning and delivery. Recommendation on tools to be used for delivering the project • Base method selected and tailored to meet the requirements of a specific client engagement • Tools identified for delivering the project. • MAW training (link to be added) • MAW guidance (link to be added) • TAW guidance (link to be added) Governance reports/data. Established management system / cadence. Action plans Increased usage 20 Description • Management system/cadence established to drive adoption, capture usage data and closed loop feedback, identify & close actions • Example method usage report (tbd) • Example Closed loop process report (tbd) © 2016 IBM Corporation | IBM Confidential

SL Method & Tool Roles & Responsibilities Service Lines are responsible for build, deploy and manage of SL specific methods as per the GBS Overarching Methodology and guidelines. Role SL Method Leader • Own, manage and maintain SL PM&T policy & SL Method Roadmap • Secure business case approval for Methods • Govern adoption and usage including closed loop feedback SL Method Owner • • Own, manage and maintain service line method Deploy method changes across service line incl. comms & enablement Track usage, close actions coming out of governance and closed loop Conduct review and user acceptance testing iteratively SL Method SME • • Collaborate to develop requirements for new method(s) Outline method solution for offering & create method content Design, develop & test method iteratively Publish method and supporting material SL Tool SME 21 Responsibility • Support tools integration with methods, especially for SL specific tools © 2016 IBM Corporation | IBM Confidential

Global Method & Tool Roles & Responsibilities Global Methods own, advise and guide on GBS Method Development Framework and are responsible for build, deploy and manage of cross SL methods and Agile Tooling guidance. Role Global Methods & Tools Leader • Own, manage, maintain and deploy GBS Overarching Methodology • Govern adoption and usage including closed loop feedback Global Method Leader • Manage and maintain cross service line methods, cross SL work practices etc. • Advise and guide Service Lines on GBS Overarching Methodology • Develop, deploy & maintain MAW guidance Global Tools Leader / SMEs • • • Develop and deploy cross SL tools integration guidance to enable methods Develop, deploy & maintain TAW guidance Train & enable SL Tool SMEs Advise, guide and support Service Lines on tools integration to enable methods Review/validate technical strategy, tooling guidance for common global repository, global method portal Global Method Technical Lead & Developers 22 Responsibility • • Design, develop, test iteratively & publish – cross SL Methods Train & enable SL Method SMEs on cross SL methods Advise and guide Service Lines with development of SL methods Govern / review use of reusable and new building blocks for SL methods © 2016 IBM Corporation | IBM Confidential

Global Collaboration Authors / Contributors Meera N Maniganahally/India/IBM Jogesh K Malhotra/India/IBM@IBMIN Conor O'Shea/Ireland/IBM@IBMIE Sumit Yadav/India/IBM@IBMIN Janet D Dahlberg/Menlo Park/IBM John D O'Hagan/Toronto/IBM Anne-Marie Wilkinson/Ireland/IBM 23 Service Line Reviewers Jean Stephane Payraudeau/France/IBM Colleen Mc. Dowell/Markham/IBM@IBMCA Dominique N Dubois/US/IBM@IBM Gayle Giblin/Gaithersburg/IBM@IBMUS Kelly Spitler/New York/IBM@IBMUS Linda Y Corrigan/US/IBM@IBM Monica L Logan/Fairfax/IBM@IBMU Shannon Todd-Olson/Portland/IBM@IBMUS Thorsten Gau/Germany/IBM@IBMDE Blake A Burke/Charlotte/IBM Aman K Singhal/India/IBM Ken Landis/Tampa/IBM © 2016 IBM Corporation | IBM Confidential