Dispatch Options FY 2011 Dale Olmstead Town Manager

Dispatch Options FY 2011 Dale Olmstead, Town Manager Abbe Yacoben, Finance Director February 22, 2010

Current Options • Maintain Dispatch Operations in Freeport • Consolidate with Cumberland County • Consolidate with the Town of Brunswick

Operations Comparison • Remain in Freeport – FY 2011 Budget will be approx. $252, 430 (net of income and remaining expenses except for wages) • Consolidate with Cumberland County – $148, 490 for FY 2011 • Savings of $82, 940 -$68, 440 (net of daytime/weekend staffing at public safety) • Consolidate with Brunswick – $122, 925 for FY 2011 • Savings of $108, 505 -$94, 005 (net of daytime/weekend staffing at public safety) • Note: If the Town discontinues alarm monitoring, the impact of lost general fund revenue and Town building alarm expenditures is $14, 500 annually. This is shown in the ranges above.

Capital Cost of Consolidation-No Alarms • Cumberland County Capital Cost – $122, 500 (includes $34, 000 grant) • Town of Brunswick Capital Cost – $215, 000 • County is Less Expensive by $92, 500 ($58, 500 if grant is not included)

Capital Cost of Consolidation-Alarms Not Recommended by CC or Brunswick • Cumberland County Capital Cost – $232, 500 (includes $34, 000 grant) • Town of Brunswick Capital Cost – $280, 000 • County is Less Expensive by $47, 500 ($13, 500 if grant is not included)

Recap-The Bottom Line

Service Level in Freeport. With Consolidation • • • • Current staff will be moved to cover the dispatch “reception” window (M-S 8: 004: 30/S 10 -4: 30) Weekends and holidays will be staffed per-diem. Approx cost $21, 000 Telephone Calls: County/Brunswick will begin to answer Reassurance Program: to be handled by fire department staff or reception personnel Radio Communications: County or Brunswick will handle except internal Town department traffic Teletype (data entry of incidents): County or Brunswick In-House Computer System: County/Brunswick will handle basic incident entry; police department staff will enter routine changes not caused by an incident Parking Tickets: Will be handled by police staff Towing Calls: County/Brunswick General Questions (directions, events, etc. ): During normal business hours only Permits: During business hours, except burn permits can be done on-line for $7 Concealed Weapons Permits: During business hours Bad-Check Packets: During business hours

Service Levels in Freeport. With Consolidation-Continued • Council Packets: During business hours or mailed to councilors’ homes • Other Meeting Packets: During business hours, or if a customer needs to drop off paperwork, the Town could install a secure drop-box • Key Sign-Out: During business hours or handled by school personnel • Copies of Police and Fire Reports: During normal business hours • Detail and Property Check Forms: During normal business hours • Parking Ticket Collection: During normal business hours, drop box, or via mail • Animal Fees: Call box to County, and an officer is called in from patrol • Alarm Payments: Via US Mail or drop box if maintained • Shellfish Hotline: During normal business hours or work with Warden to change message remotely • Monitor and Maintain Alarm Infrastructure: Fire personnel if maintained

Public Safety Configuration • Building will be secured after-hours • Telephone with video will be available outside front door • County/Brunswick Dispatch Center will be able to speak with, monitor, and remotely let people into lobby in an emergency situation until police arrive • Exterior alarm will alert both the police and fire departments that someone needs entry • Brunswick has been answering Freeport’s 911 Emergency calls for approximately three years; there would be no interruptions to this service under a consolidation plan.