Developing solutions, building businesses
> Agenda 30 minutes FIT Solutions A high-level discussion of the FIT solution 45 minutes Product Presentation General overview of the system and core capabilities. - Close Discussion of next steps
> Solution to grow business & save costs…
> Snapshot of strategic options for life providers Large TOP 10 PLAYERS Boutique Solution Product Factory BPO/TPA Acquisition & Merger SIZE Front/Back Office MID-MARKET PLAYERS Close to new business Run off & outsource Small ? Downsize & Specialise Re-enter market leaner Commodity BRANDED NEW ENTRANTS NICHE PLAYERS Niche STRATEGIC FOCUS
> FIT solution innovation The key driver behind FIT solutions is to enable our clients to conduct more business for less cost, through the convergence of leading edge technology and industry knowledge transfer. This is best achieved through the efficient management of both distribution channels and internal clients. The business is about business; technology must support and sustain innovation.
> The FIT proposition is based on the shape of the Margin Curve The only way to improve… Reduce costs Increase volume Higher client average premium Digital Processes & services Automated back office Margin Curve MARGIN TPA Product Factory Affinity Groups Portfolio Products Volume Average Premium (Portfolio Product) 2001 2004 TIME
> Established Market Leadership 2002 2001 2000 XML 1999 1998 Uni. Verse 1997 1996 1995 HTML 1994 NT 1993 1991 UNIX 1990 AREV DOS v 4 36 clients, 19 regions Multiple operating systems Multiple environments
> Solution map CLIENT Business need LIFE distribution Business Intelligence & Connectivity Group LIFE product lines LIFEfit LIFE processes Individual TASKfit e-surance Solution that “fits” FIT More Business For Less Cost
> Benefits of FIT solutions § § § § Parameterised, rules-based product datastore Ability to support complete range of unit-linked, group and individual products from a single platform Market leader in European life and pensions systems Digital processes to reduce operating costs Holistic entity relationship management system Unique track record with start-ups and conversions Unequalled TCO Flexible Scalable Proven Reliable
> FIT solution architecture DISTRIBUTIO N FRONT OFFICE esurancetm MID OFFICE CLIENT ADVISOR BROKER Functional ity Quotes Underwriting Enquiries BRANCH OFFICE ASSET MANAGER Transactions Changes Claims Relationship mgt CONNECTIVITY AND MESSAGE HANDLING PRODUCT DATASTORE Routing Transformatio n Logging FUNCTIONAL Concept mgt COMPONENTS Security mgt XML interfacing Interfaces Print & mail LIFEfit BACK OFFICE BANK FUNDS MORTGAG E ASSET MGT UNIV. LIFE TRAD. © Financial Information Technology Ltd 2001
Implementation Philosophy DATA What FUNCTION How NETWORK Where PEOPLE Who TIME When MOTIVATION Why List of Things Important SCOPE to (CONTEXTUAL)the Business List of Processes the Business Performs Planner Function = Class of Ends/Means=Major Bus. Goal/ Node = Major Business People = Major Organizations = Major Business Event Planner Time Business Process Critical Success Factor Location e. g. Master Schedule e. g. Business Process Model Logistics Network e. g. Work Flow Model e. g. Business Plan ENTERPRISE ENTITY = Class of Business Thing e. g. Semantic Model ENTERPRISE MODEL (CONCEPTUAL) Owner SYSTEM MODEL (LOGICAL) List of Locations in which List of Organizations List of Events Significant List of Business Goals/Strat the Business Operates Important to the Business SCOPE (CONTEXTUAL) MODEL (CONCEPTUAL) Ent = Business Entity Proc. = Business Process Node = Business Location People = Organization Unit End = Business Objective Time = Business Event Reln = Business Relationship = Business Resources. Link = Business Linkage Work = Work Product I/O Cycle = Business Cycle Means = Business Strategy e. g. Logical Data Model e. g. "Application Architecture" "Distributed System e. g. Human Interface e. g. Processing Structuree. g. , Business Rule Model Architecture" Architecture Owner SYSTEM MODEL (LOGICAL) Node = I/S Function Ent = Data Entity Proc. = Application Function Time = = Processing Cycle. End = Structural Assertion (Processor, Storage, etc) People = Role Designer Cycle System Event Reln = Data Relationship I/O = User Views Link = Line Characteristics Work = Deliverable Means =Action Assertion e. g. Physical Data Model e. g. "System Design" e. g. "System Architecture" e. g. Presentation Architecture Control Structure e. g. Rule Design TECHNOLOGY Designer CONSTRAINED MODEL (PHYSICAL) Builder Node = Hardware/System Time = Execute End = Condition Ent = Segment/Table/etc. Proc. = Computer Function People = User Software Reln = Pointer/Key/etc. I/O = Screen/Device Formats = Line Specifications Work = Screen Format Cycle = Component Cycle Means = Action Link e. g. Data Definition e. g. "Program" e. g. "Network Architecture" e. g. Security Architecture e. g. Timing Definition e. g. Rule Specification DETAILED REPRESENTATIONS (OUT-OFCONTEXT) Sub. Ent = Field Contractor Reln = Address FUNCTIONING DATA e. g. ENTERPRISE Proc. = Language Stmt I/O = Control Block Node = Addresses Link = Protocols People = Identity Work = Job e. g. FUNCTION e. g. NETWORK e. g. ORGANIZATION Time = Interrupt Cycle = Machine Cycle e. g. SCHEDULE End = Sub-condition Means = Step e. g. STRATEGY Builder DETAILED REPRESENTATIONS (OUT-OF CONTEXT) Sub. Contractor FUNCTIONING ENTERPRISE Copyright - John A. Zachman, Zachman International
> Why FIT? A client perspective… “ We have invested in sophisticated IT systems, enabling us to develop new products quickly and costefficiently as well as allowing our staff to concentrate on client servicing rather Operations administration. than routine processing and Director, Nemian Life [Luxembourg] ” “ AMEV Stad Rotterdam chose FIT because of their proven ability of fast implementations, committed and enthusiastic staff and their ability to provide the ‘right’ solution. ” Senior Business Consultant AMEV Stad Rotterdam
Developing solutions, building businesses
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