DEVELOPING EMOTIONAL INTELLIGENCE What you feel can make

DEVELOPING EMOTIONAL INTELLIGENCE What you feel can make THE difference! Dan M. Goad, Ph. D. OCU/KSN September 29, 2017

My Journey Adolescence in Asia Global Military Service Living in Europe KSN’s doctoral program Awareness of Cultural Differences

Today’s Path Emotional Intelligence: What is it? How does it work? Why do we need it?

Caring Across Cultures “Educating the mind without educating the heart is no education at all. ” Aristotle “If you find it in your heart to care for another, then you have succeeded. ” Maya Angelou “To thine own self, be true. ” The Bard of Avon Applies to all of us!

Emotional Intelligence Definition: The capability of individuals to recognize their own and other people‘s emotions, discern between different feelings and label them appropriately, use emotional information to guide thinking and behavior, and manage and/or adjust emotions to adapt to environments or achieve one's goal(s). https: //en. wikipedia. org/wiki/Emotional_intelligence

EI Characteristics Emotional Intelligence can be developed Knowledge of Self Knowledge of Others Understanding of interrelationships Improves relationships & communication Influences behaviors Affects outcomes

How’s your EI?

#1 A. Boredom B. Pride C. Happiness D. Surprise E. Fear F. Excitement

#2 A. Sadness B. Anger C. Happiness D. Anxiety E. Disgust F. Grief

#3 A. Fear B. Rage C. Elation D. Shame E. Disgust F. Surprise

#4 A. Sadness B. Rage C. Hostility D. Shame E. Disgust F. Surprise

#5 A. Sadness B. Embarrassment C. Rage D. Surprise E. Fear F. Disgust

#6 A. Excitement B. Decisive C. Happiness D. Smugness E. Anger F. Uncertainty

#7 . . . “ ? “ A. “Nice proposal!” B. “You’re so funny!!” C. “Too close for comfort!” D. “Time to stretch the back!” E. “I’d love to dance!” F. “Pour me another!”

#7 A. “Nice proposal!” B. “You’re so funny!!” C. “Too close for comfort!” D. “Time to stretch the back!” E. “I’d love to dance!” F. “Pour me another!”

#8 A. “I totally agree!” B. “This is so interesting!” C. “Please tell me more!” D. “Is there a bridge in this deal? ” E. “You are too kind!” F. “No way!”

#8 A. I totally agree! B. This is so interesting! C. Please tell me more! D. Is there a bridge in this deal? E. You are too kind! F. No way!

#9 . . . “ ? “ A. “Great idea! B. “I’m with you on this!” C. “I feel your passion!” D. “Scotty, beam me up!” E. “This is so exciting!” F. “Oh, there’s some lint!”

#9 A. “Great idea! B. “I’m with you on this!” C. “I feel your passion!” D. “Scotty, beam me up!” E. “This is so exciting!” F. “Oh, there’s some lint!”

#10 A. Loving B. Open C. Accepting D. Excited E. Happy F. Inviting

EI in Education & Practice Making the Connection -or. EI…EI… OH!

My Interest in EI Input: Teacher Education & Certification Content knowledge Pedagogy & Professional Responsibilities Output: The problem -- Retention! The Exodus The Impact What’s missing!? The Conference

The Problems Do more with less Optimize learning Promote student success Retain educators!

The Research Plan Random sample of Texas teachers (1 – 5 years) Compile EI profile inventory results Investigate correlations Identify education & training shortfalls Advise school leaders

The Survey Retention Issues q Community support q Performance recognition q Emotional Intelligence Educational policies q q Individual profiles Ø Ø Career plans q Positive attributes Room for improvement Summary level data

E I Profile Assertion Drive Strength Comfort Commitment Ethic Aggression Empathy Decisionmaking Self Esteem Time Management Deference Change Leadership Stress Management

The Findings

EI Skill Distributions 0 -6 7 -17 18 -36 M = 5. 9 SD = 6. 1

EI Skill Distributions 21 -24 14 -20 0 -13 M = 20. 5 SD = 3. 0

EI Skill Distributions 19 -24 13 -18 0 -12 M = 19. 4 SD = 3. 9

EI Skill Distributions 22 -24 15 -21 0 -14 M = 21. 3 SD = 3. 4

EI Skill Distributions 19 -24 12 -18 0 -11 M = 19. 1 SD = 4. 3

EI Skill Distributions 41 -50 28 -40 0 -27 M = 41 SD = 5. 1

EI Skill Distributions 0 -7 8 -15 16 -24 M = 7. 0 SD = 4. 6

EI Skill Distributions 21 -24 15 -20 0 -14 M = 20. 4 SD = 4. 2

EI Skill Distributions 24 -36 12 -23 0 -11 M = 14. 3 SD = 8. 8

EI Skill Distributions 41 -50 31 -40 0 -30 M = 36. 1 SD = 5. 6

EI Skill Distributions 29 -36 20 -28 0 -19 M = 24. 4 SD = 6. 6

EI Skill Distributions 20 -24 13 -19 0 -12 M = 12. 9 SD = 5. 1

EI Skill Distributions 37 -50 23 -36 0 -22 M = 14. 4 SD = 8. 9

Lessons Learned Significant issues Assertion, Deference, and Self-esteem Affect relationships, performance, and retention Educators need support from “the village” Training and education in EI Commitment to personal growth and development

EI in Nursing Education Builds relationships: Educator-to-Student Peers (colleagues and students) Nurse-to-supervisors Nurse-to-family Nurse-to-patient (affects outcomes!) Improves performance, satisfaction, retention Works in families too!

Want More EI? Self-test Make a POA&M Check your progress Enjoy the journey—witness the effects!

EI Development Resources: On-line resources: http: //www. danielgoleman. info/topics/emotional- intelligence/ https: //globalleadershipfoundation. com/geit/eitest. html References Daniel Goleman’s Emotional Intelligence Ron Clark’s The Essential 55 and The Excellent 11

Coming to Education Soon http: //robotic. media. mit. edu/portfolio/robotvocal-expressivity/

Questions?

There’s more to EI than meets the eye! Thanks for your kind attention!!