Desktop Standards Survey Alessandra Ciocio/Rosemary Evanoff CSAC, February 7, 2003 1
Background Diana’s last CSAC presentation on Desktop Standards from the Business Application Perspective: • Given the funding situation – Strict Standardization would allow high level of support – No Standardization would result in low level of support • Lifeline Applications support limited by Vendor Product Functionality Costly to develop and maintain in-house Moving towards integrated Vendor-provided Solutions with minimum customizations – Reduced maintenance costs – Increased operational efficiency for end-user Dependent on Vendor Product strategy – Vendors moving towards PC-only solutions • • Money spent on supporting non-PC users is money not spent elsewhere with potential greater value to the lab (BLIS, Backup, Spam Blocking, Helpdesk) 2
Motivation for a Survey • We need to learn – How many non-PC users need to access each lifeline business application – How frequently do they need access to these applications – How critical it is for them to access these applications from their primary (non-PC) desktop computers – Alternatives to access these applications: • • Human Resources – Self Service LETS IRIS Purchasing Asset Management Email Calendar Currently no issue in supporting multi-platform - maybe in the future http: //isswprod. lbl. gov/survey/default. asp? ldap=1&sid=371 3
Procedure § CIS compiles list of machines (and users) per division Ø Currently done for Mac’s and Unix § CIS compiles target users list Ø CSAC members help with list in the next few days § Survey and target users list final version Ø Next week § CSAC members sent out request to fill out survey to target users in their division Ø 2 weeks to complete § CIS performs quick analysis by division and give feedback to CSAC members if follow-up needed Ø 1 week § CIS completes analysis Ø 1 week 4
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