Designing for Human Control Operator Error Traditional

Designing for Human Control

Operator Error: Traditional View

Typical Problems with IT

Cognitive Consequences of Computers

Human-Centered Design

Advantages of Humans

Role of Humans in Automated Systems

Role of Humans in Automated Systems (2)

Role of Humans in Automated Systems (3)

Consequences of Computers

Mixing Humans and Computers

Typical Problems with IT

Cognitive Consequences of Computers

Designing for Human Control

Updating Process Models

Human Error Fundamentals

Human Factors in Accidents (4)

General Design Principles

Inconsistent Behavior

Unintended Side Effects

Providing Control Options

Providing Control Options

Design for Error Tolerance

Design for Error Tolerance (2)

Matching Tasks to Human Characteristics

Matching Tasks to Human Characteristics (2)

Reducing Human Errors

Reducing Human Errors (2)

Reducing Human Errors (3)

Modes

Mode Confusion

Mode Confusion (2)

Mode Confusion (3)

Interface Interpretation Errors

Interface Interpretation Errors (2)

Indirect Mode Changes

Indirect Mode Changes (2)

Providing Information and Feedback

Updating Mental Models

Updating Mental Models (2)

Updating Process Models (3)

Detecting Faults and Failures

Example Accident

Alarms

Alarms (2)

Displaying Feedback to Human Controllers

Displaying Feedback to Human Controllers

Training and Maintaining Skills

Training and Maintaining Skills