Designed and Facilitated Collaborations Add Value to

& Designed and Facilitated Collaborations Add Value to an Organization & Sterling Selesnick , INC VALUE THROUGH COLLABORATION

& Helping Organizations Add Value through Collaboration Ø Sterling & Selesnick: is a womanowned small business that designs and facilitates value-added collaborations for the executive agencies of government Added Value: the driver Agencies Mastering Challenges Collaboration: the vehicle Design: the roadmap Teams Making Decisions Meetings Accomplishing Objectives Facilitation: the guide & Sterling Selesnick , INC VALUE THROUGH COLLABORATION

& Government Agencies Served ØBureau of Alcohol, Tobacco and Firearms ØFederal Reserve Board ØCustoms Service ØFood and Drug Administration CAACITY ØDepartment of Health and Human Services INTEGRATION ØDepartment of Housing and Urban Development ØDepartment of Labor ØDepartment of State ØDrug Enforcement Administration ØFederal Communications Commission ØFederal Deposit Insurance Corporation ØFederal Housing Finance Board ØFederal Labor Relations Authority ØFederal Mediation and Conciliation Service ØFederal Highway Administration ØTwenty-five state and local agencies ØGeneral Services Administration ØImmigration and Naturalization Service ØInternal Revenue Service ØLibrary of Congress ØNational Gallery of Art ØNational Highway Institute ØNational Institute of Education ØNational Institutes of Health ØOffice of Personnel Management ØOffice of Science and Technology Policy ØOffice of Thrift Supervision ØTwenty-two non profit associations & Sterling Selesnick , INC VALUE THROUGH COLLABORATION

& Agency Collaborations Supported Ø IRS Business Systems Modernization and Integration Ø IRS Customer Focused Organizational Restructuring Ø NIH Station Support Procurement Decentralization Ø NIH Peer Review Branch Reorganization Ø HHS Performance Management System Start-up Ø Federal Reserve Board Performance Management System Start-up Ø FDIC Labor Management Cooperation Policy Deployment Ø Customs Labor Management Cooperation Policy Deployment Ø FHWA Relocation Advisory Services Program Implementation Ø FHWA Historic & Archeological Preservation Program Implementation & Sterling Selesnick , INC VALUE THROUGH COLLABORATION

& Team Collaborations Supported Ø Department of Labor Cooperative Programs Task Force Ø Customs National Inspectional Assignment Policy Team Ø ATF-NTEU National Partnership Council Ø FDIC Senior Executive Council Ø Federal Housing Finance Board Management Team Ø Customs-Trade Negotiated Rulemaking Team Ø IRS-NTEU Customer Service Negotiation Team Ø National Institute of Nursing Research Collegiality Committee Ø Massachusetts Legislative Committee on Housing and Urban Affairs Ø Congressional Research Service Supervisory Development Team & Sterling Selesnick , INC VALUE THROUGH COLLABORATION

& Meeting Collaborations Supported Ø HHS Breast Cancer Action Planning Conference Ø IRS-NTEU Partnership Modernization Conference Ø National Cancer Advisory Board Meeting Ø Office of Alternative Medicine Advisory Board Meeting Ø IRS Taxpayer Advocacy Services Advisory Boards National Meeting Ø IRS Frontline Feedback Focus Groups Ø FDIC Regional Executive Councils National Meeting Ø National Institute of General Medical Sciences Strategy Forum Ø National Center for Research Resources Strategy Forum Ø NIH Veterinary Resources Program Strategy Forum & Sterling Selesnick , INC VALUE THROUGH COLLABORATION

& Highly Accomplished Principals Ø First-class educations from world-class institutions Ø Decades of successful organization consulting experience Ø Co-creators of nationally syndicated comic strip on organization Hinda Sterling Herb Selesnick Former officer of global management consulting firm Ph. D. in Organizational Systems (Transformative Consensus) Ph. D. in Political Science (Crisis Communications) Consulted to more than four dozen government agencies Led graduate management seminars in major universities Lectured in executive agencies of more than three dozen states Vice President’s “Hammer Award” for Customs Service Negotiated Rulemaking Support Vice President’s “Hammer Award” for IRS Organizational Restructuring Support & Sterling Selesnick , INC VALUE THROUGH COLLABORATION

& Embedded Service Delivery SOLUTION A SOLUTION B Ø Team with technical solutions providers to support the human side of value-added collaborations: VALUE-ADDED COLLABORATION SOLUTION C SOLUTION D Strategic Planning Process Reengineering Systems Integration Organization Redesign Technology Utilization Knowledge Management Stakeholder Involvement Conflict Mitigation & Sterling Selesnick , INC VALUE THROUGH COLLABORATION

& Integrated Service Delivery STAKEHOLDERS PROCESSES Ø Design best-practices roadmaps that align all facets of the client organization around value-added collaborations. Ø Facilitate the client organization’s movement through each step of the design roadmap. INTEGRATED PROJECT TEAMS Ø Build the client organization’s competencies for VALUE THROUGH COLLABORATION. TECHNOLOGIES FUNCTIONS & Sterling Selesnick , INC VALUE THROUGH COLLABORATION

& Design Roadmap for Agency Collaborations Evaluate Transition Plan Analyze Current State Determine Support Resources Deploy Training Plan Identify Future State Design Transition Plan Provide End -to End Facilitation Deploy Communication Plan Conduct Organization Assessment Align Organization Design Align Organization Culture & Sterling Selesnick , INC VALUE THROUGH COLLABORATION

& Design Roadmap for Team Collaborations Ensure Closure & Follow-up Agree on Roles Elicit Action Plans Elicit Consensus Decisions Prioritize Issues & Options Clarify Mission & Vision Clarify Tasks & Procedures Provide End-to-End Facilitation Establish Meeting Agendas Guide Data Generation Guide Data Analysis & Sterling Selesnick , INC VALUE THROUGH COLLABORATION

& Design Roadmap for Meeting Collaborations Prepare Meeting Reports Analyze Issues & Objectives Document Group Decisions Supervise Other Facilitators Create Meeting Agenda Design Group Process Provide End -to-End Facilitation Guide Group Discussions Help Prepare Presenters Plan Group Dynamics Recommend Space Configuration & Sterling Selesnick , INC VALUE THROUGH COLLABORATION

& Government Contract Vehicles Ø Management Organization and Business Improvement Services (MOBIS) (Prime Contractor) Contract Number GS-23 F-8147 H NAICS Codes 541611, 541612, 541618, 541990, 611430, 611710, 624190 Period of Performance 3/26/1998 -9/30/2007 Communities of Interest Any federal agency requiring management, organizational or business improvement services Ø HRsolutions Studies and Analysis Support Services (Tier 1 Subcontractor) Contract Number W 74 V 8 H-04 -D-0069 NAICS Code 541612 Prime Contractor BCP International Period of Performance 11/01/2004 -10/31/2009 Communities of Interest Any federal agency with HR-related studies and analysis requirements Ø HRsolutions Administrative Support Services (Tier 1 Subcontractor) Contract Number W 74 V 8 H-04 -D-0058 NAICS Code 561110 Prime Contractor BCP International Period of Performance 11/01/2004 -10/31/2009 Communities of Interest Any federal agency with HR-related administrative support requirements Ø Consultative Facilitation Services (Prime Contractor) Contract Number CM 00766 Period of Performance 11/15/2004 -11/15/2009 Communities of interest Any New York State agency requiring consultative facilitation services for organizational development & Sterling Selesnick , INC VALUE THROUGH COLLABORATION

& Our Approach ØBenchmarked Design ØCustomized Facilitation ØValue-Added Collaboration & Sterling Selesnick , INC VALUE THROUGH COLLABORATION

& Sterling &Selesnick 97 Boston Street Salem, MA 01970 978 -741 -3939 tel 978 -741 -4919 fax www. sterlingselesnick. com & Sterling Selesnick , INC VALUE THROUGH COLLABORATION