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DEPARTMENT OF HOME AFFAIRS – GAUTENG PROVINCE REPORT TO PORTFOLIO COMMITTEE 2007 Presented by DEPARTMENT OF HOME AFFAIRS – GAUTENG PROVINCE REPORT TO PORTFOLIO COMMITTEE 2007 Presented by : Gauteng Provincial Manager Mr R Ndema Caring, compassionate and responsive

INTRODUCTION TO PORTFOLIO COMMITTEE PRESENTATION • Gauteng is undisputedly South Africa’s economic engine which INTRODUCTION TO PORTFOLIO COMMITTEE PRESENTATION • Gauteng is undisputedly South Africa’s economic engine which generates over 34% of the country’s Gross Domestic Product • According to the 2006 Mid-year Population Estimates of Statistics SA, the total population is estimated at 9, 5 million, based on new provincial boundaries announced in January 2006. • This means that Gauteng being the smallest province in SA, houses more than 20. 1% of the population. Caring, compassionate and responsive

INTRODUCTION TO PORTFOLIO COMMITTEE PRESENTATION GAUTENG PROVINCE • Gauteng, the fourth largest economy in INTRODUCTION TO PORTFOLIO COMMITTEE PRESENTATION GAUTENG PROVINCE • Gauteng, the fourth largest economy in Africa • Gaueng, the country’s most urbanized province • Gauteng, the home of 70% of SA’s hi-tech or highly skilled workforce • Gauteng, the home of the premier consumer market in Africa • Gauteng Province. Caring, compassionate and responsive

Gauteng’s outstanding economic performance as reported in 2006 • Gauteng’s outstanding economic performance is Gauteng’s outstanding economic performance as reported in 2006 • Gauteng’s outstanding economic performance is evidenced by the following: • The total passenger arrivals at the OR Tambo International Airport doubled to 9 million (81% of whom are tourists) in the last 5 years • Business activity has increased since 2005 by more than 10. 7% in 2006 • The total number of properties sold in Gauteng has increased by 23% per month in the last 5 years • Close to 40% of all houses sold in SA past year were in Gauteng • Vehicle sales increased by 19% • Job advertisements in Gauteng newspapers increased by 38% over the past few years. Caring, compassionate and responsive

Unique challenges posed by Gauteng’s outstanding economic performance for the Provincial Department of Home Unique challenges posed by Gauteng’s outstanding economic performance for the Provincial Department of Home Affairs: • The Deputy Minister of Home Affairs, the Honourable Malusi Gigaba stated: • “If effectively and progressively managed, increasing international migration can be harnessed as a vehicle for social and economic development rather than a source of instability and conflict. Caring, compassionate and responsive

Some unique challenges faced by DHA Gauteng Province: • UNIQUE CHALLENGES: DHA’s ROLE IN Some unique challenges faced by DHA Gauteng Province: • UNIQUE CHALLENGES: DHA’s ROLE IN RESPONSE TO CHALLENGES • Increasing arrivals and departures at OR Tambo International Airport, 81% of whom are tourists • DHA’s admissions capacity in the Ports of Entry • DHA’s ability to respond to high levels of migration • Increased business activity • 38% increase in Job advertisements • DHA’s permitting capacity in Regional Offices • DHA’s capability to process different categories of work permits and contribute positively towards JIPSA objectives Caring, compassionate and responsive

More challenges: • Poverty and unemployment • Underdevelopment • Public transport system and general More challenges: • Poverty and unemployment • Underdevelopment • Public transport system and general infrastructure • Access to government services and free basic services • Safety and security • Irregular human settlement patterns DHA’s ROLE IN GAUTENG PROVINCE • DHA’s ability to provide enabling documents to all who are entitled • Ensuring that all within the borders of Gauteng are properly documented and reliably identifiable in the interest of safety of all • DHA’s mobile unit coverage capacity to bring services to the communities rural and informal settlement areas Caring, compassionate and responsive

Gauteng Provincial Government’s strategic goals and the 2014 vision: • Enabling faster economic growth Gauteng Provincial Government’s strategic goals and the 2014 vision: • Enabling faster economic growth and job creation • The Gauteng Global City Region • The Gauteng Growth and Development Strategy • Integrated Development Programs • Broad Based Black Economic Empowerment (BBBEE) • Small business (SMMEs) development programs • Economic Empowerment of youth and women Caring, compassionate and responsive

Gauteng Provincial Government’s strategic goals and the 2014 vision: • Bana Pele Project • Gauteng Provincial Government’s strategic goals and the 2014 vision: • Bana Pele Project • The 2010 FIFA World Cup and competitive sport • Tourism Development • Building safe, secure and sustainable communities • Deepening democracy and realizing the Constitutional rights of our people – Provincial Imbizos • Building an effective and caring government • Community Development Workers (CDWs) Caring, compassionate and responsive

DHA’s Service Delivery coverage in Gauteng • Does it follow the National Spatial Development DHA’s Service Delivery coverage in Gauteng • Does it follow the National Spatial Development Perspective (NSDP) framework which informs spatial guidelines for infrastructure investment and development across the Public Sector? • Does the current centralized support functions and decision-making structure of DHA facilitate and enable Gauteng Province to respond to the increasing pressure to improve delivery of services due to rising expectations and ongoing in-migration? • Even with 5. 8% economic growth in Gauteng, there are still localities of severe deprivation and need for Home Affairs services. Does the DHA provincial organogram enable the province to improve services in those severely deprived localities? Caring, compassionate and responsive

The Approved Organisational Structure of Gauteng Province Caring, compassionate and responsive The Approved Organisational Structure of Gauteng Province Caring, compassionate and responsive

ISSUES IDENTIFIED BY PORTFOLIO COMMITTEE 2006 • • 1 LANSERIA AIRPORT Capacity Equipment Vehicles ISSUES IDENTIFIED BY PORTFOLIO COMMITTEE 2006 • • 1 LANSERIA AIRPORT Capacity Equipment Vehicles • • Achievements: 10 trainee Immigration Officers appointed 6 vehicles received 7 Computers were replaced as well as a server upgraded Customer care counters upgraded Negotiations in respect of additional accommodation in place Clerical position filled to deal with administration work • • • Challenges: Management Services to review structure in view of 2010 Accommodation in airport in order to facilitate estimated 50 000 passenger as per FIFA request (2010) Security – officials not informed of private flights (cargo) Corruption • • Caring, compassionate and responsive

ISSUES IDENTIFIED BY PORTFOLIO COMMITTEE 2006 – cont… • 2. O R TAMBO INTERNATIONAL ISSUES IDENTIFIED BY PORTFOLIO COMMITTEE 2006 – cont… • 2. O R TAMBO INTERNATIONAL AIRPORT: • Capacity • Equipment • BCOCC • Transit facility • Demarcated access door at terminal 2 • queue management in place • CCTV’s installed • Discipline • Improper management of leave • Uniforms • Security Caring, compassionate and responsive

ISSUES IDENTIFIED BY PORTFOLIO COMMITTEE 2006 – cont… • Achievement: • • • 111 ISSUES IDENTIFIED BY PORTFOLIO COMMITTEE 2006 – cont… • Achievement: • • • 111 officials appointed 4 ASD’s, 1 SAO, 1 CAC, 1 Cleaner and 1 Messenger/Driver, 1 SAC appointed 81 Computers replaced as well as 50 scanners installed Structure of BCOCC activated for both airports Transit facility is not manned 24/7 but checked randomly Total of 439 cases (January) and 511 cases (February) were denied entry as a result of lack of funds, non-compliance with visa conditions etc. Demarcated access door at terminal 2 installed Queue management barriers installed since 22 February 2007 in arrivals (terminals 1 and 2) and departure terminal on 7 March 2007. Queue management barriers Bid committee in process of evaluating bidders with regard to installation of CCTV/queue management systems • • A total of 12 officers have been dismissed as • • • Challenges: Lack of skilled personnel to enforce immigration rules and regulations Lack of Advanced Passenger Information/Advance Passenger Profiling not incorporated in computer programs Lack of airline liaison officers Lack of real time Movement Control System • • Caring, compassionate and responsive

ISSUES IDENTIFIED BY PORTFOLIO COMMITTEE 2006 – cont… • Lack of proper post establishment ISSUES IDENTIFIED BY PORTFOLIO COMMITTEE 2006 – cont… • Lack of proper post establishment that commensurate operational requirements. Caring, compassionate and responsive

NAMES OF IMMIGRATION OFFICERS CHARGED WITH MISCONDUCT FEBRUARY 2006 - MARCH 2007 NO NAME NAMES OF IMMIGRATION OFFICERS CHARGED WITH MISCONDUCT FEBRUARY 2006 - MARCH 2007 NO NAME OFFICE MISCONDUCT MJ Mashamba OR Thambo International Airport Corruption 05 January 2006 MD Chirwa OR Thabo International Airport Failed to report bribery 06 January 2006 NA Nogula OR Thambo International Airport Misrepresentation Supplied false information on the MCS regarding the transport of two Turkish nationals whose stay in the country was illegal 05 January 2006 R Matshaba OR Thambo International Airport Misrepresentation Supplying false information on the MC 05 January 2006 Ms FA Mlambo OR Thambo International Airport Gross negligence Failure to follow procedure 03 February 2006 AJ Moyo OR Thambo International Airport Gross negligence Failure to follow procedure 07 February 2006 Mr MC Maredi OR Thambo International Airport Abscondment and bribery 17 February 2006 Ms CR Makhanya OR Thambo International Airport Gross negligence Failure to follow procedure 10 February 2006 Caring, compassionate and responsive DISMISSAL DATE

NAMES OF IMMIGRATION OFFICERS CHARGED WITH MISCONDUCT FEBRUARY 2006 - MARCH 2007 – cont… NAMES OF IMMIGRATION OFFICERS CHARGED WITH MISCONDUCT FEBRUARY 2006 - MARCH 2007 – cont… NO NAME OFFICE MISCONDUCT DISMISSAL DATE MR L Moletsane OR Thambo International Airport Gross negligence 06 March 2006 Mr C Khambani OR Thambo International Airport Gross negligence Failure to follow procedure 27 March 2006 Mr BF Shai OR Thambo International Airport Aiding and abetting 06 March 2006 Mr. J A Adams OR Thambo International Airport Aiding and abetting Dismissed Mr. S T Letswalo OR Thambo International Airport Aiding and abetting Dismissed Mr. M Mafole OR Thambo International Airport Aiding and abetting Dismissed Mr. T F Makhanye OR Thambo International Airport Aiding and abetting Dismissed Mr. M M Mokgohlwa OR Thambo International Airport Aiding and abetting Dismissed Ms. L L Mokhondo OR Thambo International Airport Aiding and abetting Dismissed Mr. J Odendaal OR Thambo International Airport Aiding and abetting Dismissed Mr. S T Magoai OR Thambo International Airport Corruption Resigned prior to dismissal Mr. P S Mhlanga OR Thambo International Airport Abscondment Resigned Mr PT Maupye OR Thambo International Airport Gross negligence Failure to follow procedure 11 May 2006 Caring, compassionate and responsive

NAMES OF IMMIGRATION OFFICERS CHARGED WITH MISCONDUCT FEBRUARY 2006 - MARCH 2007 – cont… NAMES OF IMMIGRATION OFFICERS CHARGED WITH MISCONDUCT FEBRUARY 2006 - MARCH 2007 – cont… NO NAME OFFICE MISCONDUCT DISMISSAL DATE Mr. K J Mankga OR Thambo International Airport Abscondment Dismissed in absentia Ms. P L L Mtshali OR Thambo International Airport Absconded Dismissed in absentia Mr. S Seeiso RO: Johannesburg Corruption Dismissed Ms. F Setlogo DO: Sandton Corruption Dismissed Ms. C Naidoo DO: Sandton Corruption Dismissed Ms. M R Moloto District Office: Roodepoort Gross negligence Dismissed Ms. I Molawa DO: Marabastad Corruption Dismissed Ms. M Mogoshi DO: Marabastad Corruption Dismissed Mr. S Mokone RO: Pretoria Aiding and abetting Dismissed Mr. J Mthimkhulu RO: Pretoria Aiding and abetting Dismissed Negligence fraud and aiding and abeting Dismissed Ms A Janse van Vuuren Cullinan Caring, compassionate and responsive

EMPLOYMENT STATISTICS 2007/08 FINANCIAL YEAR Caring, compassionate and responsive EMPLOYMENT STATISTICS 2007/08 FINANCIAL YEAR Caring, compassionate and responsive

All vacancies: Vacant Positions (funded only) Pretoria Region Refugee Affairs’ Office: Pretoria District Akasia All vacancies: Vacant Positions (funded only) Pretoria Region Refugee Affairs’ Office: Pretoria District Akasia Cullinan Soshanguve Centurion Germiston Alberton Boksburg Edenvale Springs Benoni Brakpan Kempton Park Nigel O R Tambo Int. Airport Filled current Year 49 5 18 28 1 5 2 16 5 4 4 16 8 4 4 1 65 Caring, compassionate and responsive 7 7 4 6 7 4 3 13 3 1 1 9 2 2 4 0 111

All vacancies: cont… Vacant Positions (funded only) Regional Office: Soweto Lenasia Roodepoort Regional Office: All vacancies: cont… Vacant Positions (funded only) Regional Office: Soweto Lenasia Roodepoort Regional Office: Johannesburg Refugee Office: Rosettenville Marketstreet Randburg Ivory Park Sandton Alexandra Regional Office: Vereeniging Van der Bijlpark Sebokeng Regional Office: Randfontein Carletonville Krugersdorp Lanseria Airport Kagiso Everton Orange Farms Area Manager’s Office: Gauteng East Area Manager’s Office: Gauteng West Provincial Manager’s Office Total include. GW Filled current Year 12 6 11 42 8 13 6 0 11 3 10 8 7 3 5 0 0 0 5 2 26 419 Caring, compassionate and responsive 22 2 8 22 0 3 4 3 2 6 20 9 0 27 0 12 5 1 3 2 0 0 2 337

Overtime – Achievement 2005/6 • During the current financial year, the Province has expedited Overtime – Achievement 2005/6 • During the current financial year, the Province has expedited payments of overtime in order to resolve the challenge of capacity on Saturdays • The Province Overtime is now paid in time to resolve the challenge of other officials not wanting to work overtime Caring, compassionate and responsive

Overtime – New Challenges 2006/7 - 2007/8 • Offices are getting more and more Overtime – New Challenges 2006/7 - 2007/8 • Offices are getting more and more busy and Clients expect full service on Saturday, which increases overtime spending. • As people are demanding full Home Affairs services which requires Head Office to be also operational at the same hours. • Increasing inspectorate joint operations will up the expenditure on overtime. • Intensifying Mobile/Imbizos programmes will increasethe expenditure on overtime especially on saturdays. • Online birth registrations in hospitals that opens on sundays/ public holidays will also increase the expenditure on overtime e. g. Dr George Mokhari, Khalafong, Pretoria Academic hospitals etc… Caring, compassionate and responsive

Staff shortage – Challenges 2005/6 • The Staff shortage of OR Tambo International started Staff shortage – Challenges 2005/6 • The Staff shortage of OR Tambo International started to amount to critical proportion. • Funds were made available to alleviate the problem and 55 Trainee Imigration Officers were appointed on 27 February 2006. • A further 100 Trainees have been appointed to start in June 2006. • Director, DD and 3 ASD – interviews on 22 May 2006. • Appointment of Director and Deputy Director postponed due to unavailability of panel members. • Job evaluation process delayed the filling of posts. Caring, compassionate and responsive

Staff shortage – Achievements 2006/7 – 2007/8 • 109 Immigration Officers appointed as well Staff shortage – Achievements 2006/7 – 2007/8 • 109 Immigration Officers appointed as well as 4 ASD’s at ORTIA. • The previous challenge is expected to persist in the new financial year. • Some offices are expecting to use the full complement of their staff in some sections to deal with the public making use of the new system. • Again capacity will have to be sacrificed if the overtime bill again gets to large. • Five Immigration Officers have been appointed at Lanseria Airport and Five additional Immigration Officers were deployed. • 42 Immigration offices were appointed in Gauteng Province (6 appointments not yet confirmed) Caring, compassionate and responsive

Staff shortage – New Challenges 2006/7 – 2007/8 • Shortage of staff at Regional Staff shortage – New Challenges 2006/7 – 2007/8 • Shortage of staff at Regional and District Offices impacts on the quality of service. • Delay in appointment letters from Head Office (resulting in loss of recommended candidates. • Translation of Officials in the Civic Services to Permitting Section need to be expedited to fill posts in the Civic Services. • Filling of Immigration Officer’s posts (Inspectorate). • Increase in the number of new service points/hospitals/ Mobiles on daily requires additional staff. • In availability of HR representatives to sit during shortlisting and interviews. Caring, compassionate and responsive

Staff shortage – New Challenges 2006/7 – 2007/8 • Shortage of Staff has an Staff shortage – New Challenges 2006/7 – 2007/8 • Shortage of Staff has an adverse impact on Wellness Programmes / Training in the Province. (Offices can not release officials for training and officials abusing sick leave). • Shortage of Immigration staff shortage on Mobile Units. Caring, compassionate and responsive

Security – Challenges 2005/6 • Security of office will also be a problem. Khulani Security – Challenges 2005/6 • Security of office will also be a problem. Khulani Security charges a high rate for its services wich could result in some offices not been properly secure 24 hours. • also due to the increase of public visiting offices on Saturday more private security will be required as on a normal week day. • All offices make use of Khulani Security services to ensure proper access control as well as safegurding of assets 24 hours. • in early 2006, the Department started the biometric system for the safe keeping of computer data. This entailed that an officials thumbprint was first scanned before they may access the system. • Only some offices have been linked to the system in the province. Caring, compassionate and responsive

Security – Achievements 2006/7 • Meetings were held with Khulani to address high costs Security – Achievements 2006/7 • Meetings were held with Khulani to address high costs and those were accordingly adjusted in accordance with the grades relevant for various offices. Caring, compassionate and responsive

Security – New Challenges 2006/7 – 2007/8 • No availability of security services at Security – New Challenges 2006/7 – 2007/8 • No availability of security services at ORTIA/Lanseria/Regional and District Offices to secure documents etc… • Insufficient security on premises due to lack of funds. • Effect use of electronic security measures to complement to physical security. • Cash in Transit (Fidelity/Coin) is not reliable as commitments are not met with regard to timeframes which results in cash losses in offices as well as the none compliance of the PFMA as money is not banked same day. • Security vetting for all Officials. • Caring, compassionate and responsive

Capacity Building – Achievements 2006/7 • Covered under shortage of staff achievements. • The Capacity Building – Achievements 2006/7 • Covered under shortage of staff achievements. • The province was able to train staff on the followings: • Customer care • Finance • Advance Management • Civic services • Border control • Code of conduct • Computer • Accelerated Development Program for Middle Management • Women in Leadership • Electronic Logsheet System • Transport • Provisioning • Track & trace • Policy and Procedure on incapacity leave and ill Health Retirement • Civil Union Marriages • Induction training for new commers • Emerging management and Development Program Caring, compassionate and responsive

Capacity Building – Achievements 2006/7 • The Province achieved the followings on • IT: Capacity Building – Achievements 2006/7 • The Province achieved the followings on • IT: • Replacement of old computers • Capturing machines • Printers • Onlne Birth Registration connection • Laptops • Memory sticks • Wellness • Supervisory training • Sexually Transmitted Diseases • HIV/Aids awareness • Cultural Presentations • Soccer • Choir’s won Trophies • Sports and Recreation • First aid boxes and its training • Peer educators were trained • Occupational Health and Safety Charts are displayed Caring, compassionate and responsive

Capacity Building – Achievements 2006/7 • The Province achieved the followings on • Transport: Capacity Building – Achievements 2006/7 • The Province achieved the followings on • Transport: • Electronic Logsheet system implemented • Government Garage track system implemented • 19 new vehicles received • 4 new mobile units received Caring, compassionate and responsive

Capacity Building – New Challenges 2006/7 – 2007/8 • There is a need to Capacity Building – New Challenges 2006/7 – 2007/8 • There is a need to review the current organisational structure of ORTIA and Lanseria Airport to make provision of other business units i. e… inspectorate, security services (the monitoring of the Home Affairs workstation via CCTV). • Gauteng West’s Wellness Practitioner still to be appointed after recommended declined. • Acquisition of PDP’s licenses for Mobile Units as required by the Road Transport Act. • IT turnaround time and linkage of biometrics system not in place for the offices. • IT - replacement of old computers, capturing machines, printers, online birth registration connection, laptops, Caring, compassionate and responsive

Delivery of ID by SAPO Challenges 2005/6 • The delivery of identity documents by Delivery of ID by SAPO Challenges 2005/6 • The delivery of identity documents by the South African Post office. • SAPO does not give reports on delivered and undelivered ID’s. • Not all ID’s are hand delivered but in most cases public are expected to collect the books at the Post Office, which means they must stand in queues. • Members of the public are not happy with the new system that is in place. Caring, compassionate and responsive

Delivery of ID by SAPO Achievements 2006/7 • IDs have been delivered though some Delivery of ID by SAPO Achievements 2006/7 • IDs have been delivered though some Clients complain that they still not receive their IDs. Caring, compassionate and responsive

Delivery of ID by SAPO New Challenges 2006/7 – 2007/8 • Some IDs cannot Delivery of ID by SAPO New Challenges 2006/7 – 2007/8 • Some IDs cannot be traced. • High financial implications on the replacement of lost IDs. • Violation of Client’s wishes. • SAPO not honoring attendance of meeting with the Province. • SAPO understaffed and insufficient security. Caring, compassionate and responsive

Mobile Units Challenges 2005/6 • • The Gauteng West region has been allocated two Mobile Units Challenges 2005/6 • • The Gauteng West region has been allocated two mobile units and Gauteng East 2 units. • One of these units has since been relocated to the Eastern Cape. These units were delivered in February 2007. They are located as follow: – One – Regional Office: Springs – One – Regional Office: Marabastad – Two Mobile Units - Vereeniging • Problems that are facing the regions for the successful deployment of the mobile units are the lack of staff with code 14 drivers’ licenses. • A lack of capacity exists in order to ensure that the units can be used on a daily basis. Caring, compassionate and responsive

Mobile Units Achievements 2006/7 • Covered under Transport. • Success includes the deployment of Mobile Units Achievements 2006/7 • Covered under Transport. • Success includes the deployment of units at the Rand Show during Easter period in 2006 as well as at all imbizo’s. • The following services were rendered: • Passport • applications, • re-issue of identity documents, • first issue of identity documents, • enquiries on marital status and • general enquiries. Caring, compassionate and responsive

Mobile Units Challenges 2006/7 - 2007/8 • Insufficient mobile units available for the Province. Mobile Units Challenges 2006/7 - 2007/8 • Insufficient mobile units available for the Province. • Filling of vacant post as per new establishment to capacitate mobile units and no additional staff is provided for additional units. • Linkage of the biometrics system in the mobile units not in place. • Financial implications (monthly tariffs, kilometer tariffs and fuel). • Operational training on mobile units is greatly required. • Some Stake holders information incorrect, short notice invitation. • Draft schedule for active participation required for mobile units. • Closer interaction with stakeholders required. Caring, compassionate and responsive

Mobile Units Programme 2006/7 Date Area Contact Person 05/05/2006 Tetelo Secondary School Mr Mthetwa: Mobile Units Programme 2006/7 Date Area Contact Person 05/05/2006 Tetelo Secondary School Mr Mthetwa: (011) 980 6034 08/06/2006 Mapetla Secondary School Mr Kwabo: (011) 980 1556 04/10/2006 Bafundisi Forum Mr Nimrod Mawila: (011) 980 3970 09/10/2006 Motswaledi Informal Settlement Queen Mtila (011) 935 6220/072 8714 455 10/10/2006 Pimville ‘’ 11/10/2006 Kliptown “ 12/10/2006 Orlando East “ 13/10/2006 Anchor Comprehensive School Principal: (011) 536 3275 16/10/2006 Nomzamo Informal Settlement Queen Mtila 17/10/2006 Walter Sisulu Child Youth Care Centre Mr NJ Sigck: 082 310 2647 18/10/2006 Freedom Park Informal Settlement Queen Mtila 24/10/2006 Senoane Bafundisi Forum Mr Nimrod Mawila Caring, compassionate and responsive

Mobile Units Programme 2006/7 cont… Date Area Contact Person 25/10/2006 Sizanani Home Base Care Mobile Units Programme 2006/7 cont… Date Area Contact Person 25/10/2006 Sizanani Home Base Care Daphney Moloi: (011) 936 4248 26/10/2006 Pace Commercial Sec. School Mr B Masiteng: 076 8400 831 10/11/2006 Pace Secondary School “ 02/02/2007 Pace Commercial Secondary School “ 02/02/2007 Morris Isaacson High School Ms Letsoalo: (011) 930 2389 06/02/2007 Jabulani Technical School Mr Tema: (011) 930 5902 07/02/2007 Mkukantambo Secondary School Meeting 12/02/2007 Mncube Secondary School Mr Dlamini: (011) 982 6699 13/02/2007 Paul Mosaka Primary School Ms Labepe 19/02/2007 Mkukantambo SSS Mr Motsilili: (011) 933 2223 Caring, compassionate and responsive

Mobile Units Programme 2006/7 cont… Date Area Contact Person 20/02/2007 Musi SSS Mr Motlaluktha Mobile Units Programme 2006/7 cont… Date Area Contact Person 20/02/2007 Musi SSS Mr Motlaluktha 21/02/2007 Thabo Jabula SSS Mr Vilakazi: (011) 933 1056 22/02/2007 Progress SSS Ms Makhutha: (011) 933 2585 23/02/2007 Mncube SSS Mr Dlamini 26/02/2007 Bhukulwane SSS Thoko: (011) 936 7950 27/02/2007 Progress SSS Claudia Fana: (011) 933 2585 09/03/2007 Teteb SSS Mr Mthethwa 14/03/2007 Region 10 Development Centre Meeting Caring, compassionate and responsive

MOBILE UNIT PROGRAMMENames of schools to be visited in March 2007 • • • MOBILE UNIT PROGRAMMENames of schools to be visited in March 2007 • • • Birchley High School Bokomoso High School Bothumelong Coni Amore Teuglang Thembisa Jiyane Masighakaze Sedibeng Ingayizivele Caring, compassionate and responsive

MOBILE UNIT PROGRAMMENames of schools to be visited in March 2007 - cont • MOBILE UNIT PROGRAMMENames of schools to be visited in March 2007 - cont • • • Ivory Park Zitikeni Windsor House Academy Mthambeka Workers Park High Rhodesfields Sir Pierre Rematon Park Entshonalanga Kempton Park High School Kempton Park Pelorang Kempton College Caring, compassionate and responsive

Mobile Units Programme 2006/7 cont… Area Contact Person FH Odendaal East Lynn Ms Pretorius: Mobile Units Programme 2006/7 cont… Area Contact Person FH Odendaal East Lynn Ms Pretorius: (012) 800 1141 Silverton De Boulevard Street Mr Theunissen (012) 804 6719 Jakaranda Kinderhuis Silverton Minka (012) 800 4700 ext 238 Gerrit Maritz Pretoria North Mr Vicoro (012) 546 6590 Pretoria North H/V Eeufees en Berglaan Rita (012) 546 6590 Akasia Main Street Charmain (012) 542 1178 Motana H/V Dr Swanepoel en de weg (012) 548 0160 Overkruin Braan Pretoius Street: Wonderboom (012) 567 5115 Pretoria Tech High Park Street 649: Arcadia (012) 343 2357 Clapham Soutpansberg: Quenwood Irene (012) 333 6011 Langenhoven Paul Kruger Street Susan Theron (012) 328 3466 Lerota Covent Skinner Street Cathy (012) 326 6342/072 240 5004 Alma School Franzina Street: Les Marais Bondiso: (012) 335 0252 Pretoria Selebraal Dr Savage Street Hermie Burger (012) 323 4454 Afr Seuns Lynnwood Road Kobus (012) 344 3805 Afr Dogter Bond Street: Pretoria Elmarie Theron (012) 344 3811 Franzina Street 71 Roseville Daleen (012) 335 2271 Caring, compassionate and responsive

Mobile Units Programme 2006/7 cont… Area Contact Person Pretoria Tek Commercial Street 1025 Mr Mobile Units Programme 2006/7 cont… Area Contact Person Pretoria Tek Commercial Street 1025 Mr Vos (012) 379 2181 Tuine Louise Street, Pretoria Mrs Pride (012) 379 6181 Hercules Ribben Street Mr Van Der (012) 379 4281 Pretoria West Nie Van Vuuren Street (012) 327 5163 Elandspoort Albertyne Street, Danville Ms Jacobs (012) 386 6565 Suiderberg Dennysen Laan, Suiderberg Mr Benade (012) 379 6061/2 Die Wilgers 8 Frank Road (012) 807 5229 CR Swart Collin Street: Moregloed (012) 333 3712 Oos Moot Haarhoff Street 1120, Villiera (012) 332 0602 HF Verwoerd Pierneefstreet: Villiera (012) 329 0574 Boy’s High Roper Street: Brooklyn (012) 460 2246 Girls High Park Street, Arcadia (012) 430 7341 John Voster Meyer Street, Rietfontein (012) 332 1015 Eldoraigne Christopher weg, Eldoraine Ms Jacobs (012) 660 2066 Caring, compassionate and responsive

Mobile Units Programme 2006/7 cont… Date Area 01/03 – 06/03 & 08/03/2007 MPCC Vosloorus Mobile Units Programme 2006/7 cont… Date Area 01/03 – 06/03 & 08/03/2007 MPCC Vosloorus 13/03/2007 Izibuko Primary School 14/03/2007 Correctional Services Boksburg 15/03, 20/03, 22/03, 27/03, 29/03/2007 MPCC Vosloorus 07/03/2007 Amogelang SSS 16/03/2007 Botse-Botse High 20/03/2007 Mafombuka Primary 14/04/2007 Mmabana Primary 20/04/2007 Contact Person Reitumetse SSS Soshanguve Caring, compassionate and responsive

Mobile Units Programme 2006/7 cont… Date Area Contact Person 07/02/2007 Sasolburg Prison Mr MJ Mobile Units Programme 2006/7 cont… Date Area Contact Person 07/02/2007 Sasolburg Prison Mr MJ Mokoena (016) 976 1040/1 31/01/2007 Polokong Children’s Village & Community: Roman Catholic Church, Zone 12 Sebokeng Ms Manana Teatea (016) 596 1140 Emanzini Primary School Ms Nkabinde 14/02/2007 Leeuhof Prison Mr WSJ Massyn (016) 451 1051/4 16/02/2007 Awareness Campaign: Evaton West Mr Mofokeng (016) 591 7059 01/02/2007 Oakdale School: Ennerdale (011) 855 1424 Mr Mokoena 21/02/2007 Mopholosi SSS Mr M Mbangeni 26/02/2007 Langalebalele Primary Doris 072 269 4413 Ms Ayanda Malunga 073 164 3325 02/03/2007 Jabulile SSS Mr AM Mafrika 05/03/2007 Polokong Children Village & Community Ms Manana Teatea (016) 596 1140 26/03/2007 Diens van Barmhartigheid Sarie Louw (016) 362 1412 08/03/2007 Raphela Secondary Mr Sibiya/Mr Motloune (011) 850 0406 07/03/2007 Jabulile SSS Mr AM Mafrika (011) 850 6663 23/03/2007 Emanzini Primary Ms EM Nkabinde (016) 593 1478 Caring, compassionate and responsive

Mobile Units Programme 2006/7 cont… Date Area Contact Person 12/04/2007 Bulatsela Primary Joyce, (016) Mobile Units Programme 2006/7 cont… Date Area Contact Person 12/04/2007 Bulatsela Primary Joyce, (016) 593 1184 11/04/2007 Itsebeng Primary Mr Thulo (016) 593 1512 09/03/2007 Maxeke SSS: Evaton Mr Maseko (016) 591 5571 20/03/2007 Tokelo SSS ED Mashabane SSS 22/03/2007 Mojala Thuto Primary School Caring, compassionate and responsive

Training Achievements 2006/7 • • • The training officer has conducted the following training Training Achievements 2006/7 • • • The training officer has conducted the following training in Gauteng: Computers (106 officials), Induction (76 officials) and Mentorship (11 officials), Induction, Finance (63 officials), Temporary and permanent residence (26 officials), Customer care (100 officials), Civic Services (79 officials), GEMS and Policy workshop (43 officials), French language (15 officials), PMDS (34 officials) , First Aid Training (10 officials) and Skill development (3 officials). In Johannesburg International, staff received training in the following: Client relations, Orientation of newcomers, Code of conduct, Dealing with diversity, ACSA customer care, Human rights and xenophobia, Immigration Act, Computer and Middle managers. This training was given the Directorate: Human resource Development. • Chief Training Officers appointed for Gauteng West/East Challenges: • Training officers to put structures and programs in place • Budget increase from R 360 000 to R 1 000 Caring, compassionate and responsive

Training Achievements 2006/7 cont… • Training (the province was able to train staff on Training Achievements 2006/7 cont… • Training (the province was able to train staff on customer care , finance, advance management (8 officials), civic services, border control, Code of conduct, computer, accelerated development program for middle management, women in leadership, electronic logsheet system, transport, Provisioning, Track & Trace, policy and procedure on incapacity leave and ill health retirement, civil union marriages, induction training for newcomers, emerging management and development program (20 officials), IT. Computers (180 officials) Induction (56 Permanent staff members and 60 Interns, 40 NYPS’), mentorship (48 mentors), Finance (100% of functionaries and Office Managers), Temporary and Permanent residence (54 officials), Customer care (230 officials), Skill development (33 managers). ORTIA/Lanseria’s training (100%), Budget and System control (90 officials), Civic Services (110 officials) • Port Manager (Lanseria) sent on specialized training session in Cape Town presented by NIA Caring, compassionate and responsive

Opening of MPCCs and Online Registrations (hospitals) Achievements 2006/7 - 2007/8 • During the Opening of MPCCs and Online Registrations (hospitals) Achievements 2006/7 - 2007/8 • During the reporting period the Multi Purpose Community Centre at Vosloorus was opened on 23 February 2007 by the Minister of Home Affairs Ms Nosiviwe Mapisa- Nqakula. • Opening of MPCC’s/On Line Hospitals (Boitshepiville, Kwa Thema, Vosloorus, Eldorado Park, Ivory Park, Attridgeville, Duduza, Ratanda, Eersterus, Pyramid, Mamelodi, Germiston Hospital, Pretoria West, Kalafong, Pretoria Academic Hospital, Dr George Mukhari, Challenges: • Opening of more District Offices as per new establishment is hampered by lack of accommodation. • Budget constraints Caring, compassionate and responsive

Office Condition Achievements 2006/7 - 2007/8 • During the reporting period four offices namely Office Condition Achievements 2006/7 - 2007/8 • During the reporting period four offices namely Regional Office: Springs, District Office Nigel, Regional Offfice: Johannesburg as well as Regional Office: Marabastad underwent upgrading under the Repair and Maintenance Program. • District Office: Nigel is 80% completed. • Regional Office: Springs is 80% completed. • Regional Office: Johannesburg 30% completed. • Regional Office: Marabastad 100% completed, currently under maintanance program. • Regional Office: Vereeniging is relocated to new premises. • Regional Office: Germiston is upgraded. • The following offices were painted by management and stakeholders: • District Office: Soshanguve • MPCC: Kwa Thema • Service Point: Boitshepoville • All Home Affairs offices of ORTIA refurbished • District Office: Randburg upgraded with security burglar bars, security glass, blinds, painted • Close Circuit Television installed on ground floor in Regional Office: Johannesburg Caring, compassionate and responsive

Office Condition Achievements 2006/7 - 2007/8 • Tightened security access control with metal detectors Office Condition Achievements 2006/7 - 2007/8 • Tightened security access control with metal detectors and gun safes in place. This includes the District Office Randburg and Pretoria. • Regional Office: Pretoria – all floors together with control room installed with close circuit television and metal detectors at entrances Regional Office: Marabastad equipped with cameras and metal detectors Service Point: Heidelberg painted in corporate colours Caring, compassionate and responsive

Office Condition Challenges 2006/7 • • • • Regional Office: Soweto requires upgrading. Public Office Condition Challenges 2006/7 • • • • Regional Office: Soweto requires upgrading. Public Works hampering progress. District Office: Soweto’s land/site District Office: Randburg awaiting assessment report with regard to costs from Department of Public Works. Electricity requires upgraded. Data lines insufficient. Ablution blocks requires repairs. District Office: Kempton Park – Office to be relocated. Current building in wrong area. District Office: Centurion - Office located in industrial area and too small. Office to be relocated. District Office: Benoni – to be relocated due to insufficient space. District Office: Soshanguve to be relocated. Currently located in MPCC. District Office: Boksburg to be relocated. Service Point: Kathorus to be relocated to MPCC: Katlehong. MPCC: Tembisa to be relocated to bigger office District Office: Cullinan to be relocated to Bronkhorstspruit MPCC: Duduza to be relocated Caring, compassionate and responsive

Office Condition Challenges 2006/7 cont… • • MPCC: Kwa Thema too small – to Office Condition Challenges 2006/7 cont… • • MPCC: Kwa Thema too small – to be relocated • Regional Office: Pretoria’s moving to premisess of Marabastad needs to be expedited. • District Office: Sebokeng to be built. Site identified and approved. Site clearance certificate awaited from Emfuleni Municipality. • District Office: Sandton was evicted. Current building insufficient with no data lines, security measures and not equipped to deliver an effective service. To be upgraded as a matter of urgency. • Regional Office: Randfontein to be relocated • Regional Office: Johannesburg’s replacement of lifts is delaying the RAMP • District Office: Brakpan to be relocated due to insufficient office space • Refugee Office in Rosenttenville to be relocated. Discussions currently in progress. • Relocation of Area Manager: Gauteng East’s office. Delay caused by red tape at Public Works. • Provincial Manager’s office. Delay ditto to above. Caring, compassionate and responsive

Office Condition Challenges 2006/7 cont… • • • Vereeniging Regional Office will be relocating Office Condition Challenges 2006/7 cont… • • • Vereeniging Regional Office will be relocating to new premises mid June 2006. District Office Sandton has located new premises but is waiting for a tax clearance certificate before further action can be taken. A decision by the Department and PWD has to be taken on the District Office Randburg to relocate or renovate. The Randburg council would like the office to relocate to the Randburg CBD to help rejuvenate the area while PWD feel that renovating is the road to follow. The offices of the Area Manager: Gauteng East, District office Cullinan, District office Centurion and District office Boksburg need to relocate due to the accommodation being to small for proper service delivery as well as the offices been in the incorrect locations for delivery of services to the communities they serve. Caring, compassionate and responsive

Office Condition Challenges 2006/7 cont… • • The Johannesburg Regional Office, Springs regional Office Office Condition Challenges 2006/7 cont… • • The Johannesburg Regional Office, Springs regional Office and Nigel District office have been placed on the department of Public Works RAMP program. Renovations will be starting in the near future. • The Regional Office Soweto needs to increase its capacity from 600 sq metres to 1600 sq meters. The Department is not prepared to pay the amount requested by the landlord to do the renovations. Therefore PWD and Asset management are currently looking for a new site for this office. Caring, compassionate and responsive

Office Condition Challenges 2006/7 cont… • The District office Sebokeng will be moving into Office Condition Challenges 2006/7 cont… • The District office Sebokeng will be moving into a new building built by PWD. This is expected to materialize during 2007/2008. • • Discussions are in place to open the Evaton Service Point in September 2006 at the offices of the Evaton local municipality. • The Mid Vaal council will avail space for the Meyerton Service point also during September 2006. • The Bekkersdal MPCC is in an unsatisfactory condition and new accommodation needs to be found. • The regional Office Germiston and the District office renovated during the past financial year. Caring, compassionate and responsive Edenvale were

 • Outreach / Community Involvement Programs • The local councilors and local municipalities, • Outreach / Community Involvement Programs • The local councilors and local municipalities, participate effectively in informing offices during meetings and as individuals by putting requests for assistance in the communities. • Imbizos held during the reporting period include Lawley informal settlement, Wheelers farm, Orange farm, Sicelo Informal settlement, Eatonside Informal settlement, lakeside and Boipatong. • In the Soweto region imbizo’s were held at Orlando, Protea South, Lenasia, Motswaledi and Zola. • In the Randfontein region, imbizo’s were held at Simunye and Bekkersdal. Caring, compassionate and responsive

 • Outreach / Community Involvement Programs – cont… • Further imbizo’s were held • Outreach / Community Involvement Programs – cont… • Further imbizo’s were held in the Pretoria region at Winterveld, Sandfontein, Akasia City Hall, Itumeleng Madiba, Ekangala, Sonderwater Maximum Prison Facilities, Baviaanspoort Prison and Kekana Gardens. • In the Springs region at Kwa Thema, Heidelberg Correctional Centre, Nigel Prison, Devon Prison, Daveyton, Faranani, Tsakane, Tembisa, Duduza, and Ratanda. • In the Germiston region at Tokoza, Vosloorus, Boksburg Prison, Commet Mine School and East Rand Secondary School in Boksburg where Minister handed out ID’s and birth certificates as well as Joe Slovo Informal Settlement. • A total of 60 schools were visited in the Vaal Triangle, 28 in the Randfontein region, 25 in Johannesburg and in Soweto. 25 schools were visited in the Pretoria, 21 in Germiston and 23 in Springs. Caring, compassionate and responsive

2006/07 Spending and Challenges • • Compensation of Employees – Underspending due to unfilled 2006/07 Spending and Challenges • • Compensation of Employees – Underspending due to unfilled positions due to job evaluations and moratorium, however, a virement of R 22, 096, 000 was processed to ease the under spending. • Goods and Services – Overspending due to the reconciliation delays on Government Garage payments emanating from the previous financial year : 2005/06. Payment of security services in the Province. • Payment for Capital Assets – Underspending due to delays with the Tendering processes of the installation of CCTV/queue management system for OR TIA. • Transfers and Subsidies – were discontinued by Head Office as per directive from DPSA, however the overspending was incurred due to pension payouts. Caring, compassionate and responsive

FINANCE 2006/07 Economic Classifications • Compensation of Employees Goods and Services Transfers and Subsidies FINANCE 2006/07 Economic Classifications • Compensation of Employees Goods and Services Transfers and Subsidies Capital Assets Total Expenditure R Budget R Variance R 100, 747, 339 126, 591, 000 25, 843, 661 26, 724, 806 26, 708, 000 515, 315 407, 000 -108, 315, 000 1, 325, 388 5, 032, 000 3, 706, 612 129, 312, 847 158, 738, 000 29, 425, 153 -16, 806, 000 Variance: COE -Underspending due to unfilled positions due to job evaluations and moratorium, however, a virement of R 22, 096, 000 was processed to ease the under spending. Goods & Services: Overspending due to the reconciliation delays on Government Garage payments emanating from the previous financial year : 2005/06. Payment of security services in the Province. Capital Assets: Underspending due to delay with the Tendering processes of the installation of CCTV/queue management system for OR TIA as well as the assets for the PM’s office. Transfers: were discontinued by Head Office as per directive from DPSA, however the overspending was incurred due to pension payouts. Caring, compassionate and responsive

 • Challenges 2006/07 budget • Security funds for the new contract with Khulani • Challenges 2006/07 budget • Security funds for the new contract with Khulani Security Services; • Delays in filling of positions; • Turn around time for processing of payments on the BAS system by Head Office. • Delays in reconciliations by other departments e. g. Government Garage, Government printers etc… • No clarity on IT contract with Siemens. No information known on costs, tariffs, rental, etc. • The high installation costs on the replacement of the telephone system (Centra. Cell) in all Gauteng Offices Caring, compassionate and responsive

PLAN OF ACTION 2007/08 FINANCIAL YEAR • • The Province will be holding its PLAN OF ACTION 2007/08 FINANCIAL YEAR • • The Province will be holding its workshop at the end of March 2007 to develop its business plan. • Our workshop will focus on – • Aligning Provincial business plan with the Departmental Strategic Plan • Aligning Provincial program of action with the Premier’s State of Address Caring, compassionate and responsive

Challenges Facing Immigration in Gauteng Province OTHER OPERATIONAL RISKS • No adequate security in Challenges Facing Immigration in Gauteng Province OTHER OPERATIONAL RISKS • No adequate security in the offices to ensure safety of members of the public and general staff when criminal suspects are brought in for status determination/ identification • Fatal threats to lives during operations, raids, etc • No adequate protection – protective gear, weapons, etc Caring, compassionate and responsive

Proposals from Gauteng Province • Obtain suitable regional transit facilities for inspectorate functions with Proposals from Gauteng Province • Obtain suitable regional transit facilities for inspectorate functions with adequate security – this will curb the number of escapes by suspects and add value to the quality of work performed by the Inspectorate component as well as other organs of state (SAPS, etc. ) • Obtain the most advantageous cooperation from other organs of state for optimal usage of police stations as Inspectorate is not permitted to utilise some police holding facilities for Immigration functions • Review of the Organisational structure of the Immigration component to ensure alignment with decision making powers Caring, compassionate and responsive

Proposals from Gauteng Province cont… • Be given opportunities to input in to the Proposals from Gauteng Province cont… • Be given opportunities to input in to the overall Security plans, Disaster Management plans, Contingency plans, etc. , in preparation towards 2010 • Staff establishment must be fully capacitated • Management of NIB in Head Office must decentralise to the provinces to shorten and better their rate of response to issues • When are Immigration officers to be appointed as peace officers in terms of section 334 of criminal procedures act – status of the submission to the Minister? Caring, compassionate and responsive

Proposals from Gauteng Province (Cont. ) • Training program not flexible – there is Proposals from Gauteng Province (Cont. ) • Training program not flexible – there is a need to benchmark with other Law Enforcement organs of state • The recruitment process has no consideration for Recognition of Prior Learning in terms of the National Qualifications Framework • There is a high staff turnover among the newly appointed, qualified officials due to limited career growth opportunities – review the recruitment process • NIB management must be more visible, give clear direction, directives, leadership and support to the rest of the Immigration component Caring, compassionate and responsive

IMMIGRATION STATISTICS -DEPORTATION Nasionalities Admitted Deported directly Deported through DDHF ZIMBABWE 323 8 314 IMMIGRATION STATISTICS -DEPORTATION Nasionalities Admitted Deported directly Deported through DDHF ZIMBABWE 323 8 314 MOZAMBIQUE 77 4 73 MALAWI 23 23 LESOTHO 57 57 NIGERIA 7 7 ZAMBIA 3 3 ZAIRE 3 3 UNITED KINGDOM 1 1 TOTAL 413 12 Caring, compassionate and responsive 481

Thank You Caring, compassionate and responsive Thank You Caring, compassionate and responsive