Dave Nelson davenelson vmware com The VMware IT Academy

Dave Nelson davenelson@vmware. com The VMware IT Academy: What It Is All About And Advantages To Education © 2009 VMware Inc. All rights reserved

Agenda ØIntroduction ØWhy Virtualization Is Important ØVMware’s Education Programs, Value Proposition & Benefits ØVMware IT Academy Program, Offerings & Eligibility ØProgram Costs ØProgram Success Metrics ØSupport ØQuestions 2

Why Virtualization Is Important & The VMware IT Academy ØCurrent Economy ØReduces Capital Expenses ØReduces Operational Expenses ØPromotes Green IT ØEnables “Cloud” Computing ØDemand for VMware Certified Professionals ØOver 1, 500 schools and 10, 000 students are using the e. Learning part of the IT Academy ØOver 400 schools are participating in the Instructor Led part of the IT Academy program and over 3, 000 students have been trained and are candidates to become a VMware Certified Professional

Why Virtualization Is Important Part Two Tom Silver, senior VP and chief marketing officer for the technology jobs Web site Dice. com, says that the total job count for his site was down 12 percent from January 2008 through the first week of November. But for those with virtualization experience, including both VMware and general skills, available jobs increased by 43 percent and 37 percent, respectively. Source: http: //virtualizationreview. com/features/print. aspx? editorialsid=2604

Virtualization: Transformational Change in IT Virtualization… § Decouples software from underlying hardware § Encapsulates Operating Systems and applications into “Virtual Machines” A Virtual Machine 5

Virtual Infrastructure: Ten Years in the Making Automated Resource Assurance Dynamic Balancing Continuous Optimization + Increased Availability Automated Across Applications X 6 + On-Demand Capacity Non-disruptive Scaling Flexible, Reconfigurable

Strategic Computing Architecture One Platform to Solve a Range of Pressing Challenges Across a Range of Environments and Users Server Consolidation Business Continuity Rapid Provisioning Enterprise Desktops VMware Infrastructure Server 7 Storage Network

New Software Platform Required Existing Future App Loads Datacenter Loads App Virtual Operating System An Elastic, Self-managing, Self-healing SW Substrate Hardware Pool 8

Evolving to Virtual Datacenter OS Windows Linux Future Application v. Services Availability Security Scalability Infrastructure v. Services v. Compute v. Storage v. Network Virtual Datacenter Operating System Datacenter Infrastructure 9 …

Evolving to Virtual Datacenter OS Windows Linux Future Application v. Services Availability Security Scalability Infrastructure v. Services v. Compute v. Storage v. Network Management v. Services Datacenter Infrastructure 10 …

Evolving to Virtual Datacenter OS Windows Linux Future Application v. Services Availability Security Scalability Infrastructure v. Services v. Compute v. Storage v. Network … Management v. Services Datacenter Infrastructure 11 Cloud v. Services Off-Premise Cloud

Who is Using Virtualization? Study by SMB supplier Spice. Works: 100, 000 companies in over 100 countries • VMware has 80. 1% market share • Microsoft has 15. 1% market share • Citrix Xen. Server has 4. 1% market share http: //www. readwriteweb. com/cloud/2011/04/whos-using-virtualization-info. php By Klint Finley / April 1, 2011 10: 00 AM

VMware Global Education & Research Programs Open & Inclusive Collaborative Programs ØVMware Academic Program ØVMware Labs ØVMware IT Academy Program 13

Value Proposition & Goals ØValue Proposition ØSchools – Use of Industry Leading Intellectual Property ØStudents – Affordable Access To Training & Professional Certification ØVMware – Proliferation Of Virtualization Competencies ØGoals & Objectives ØDrive Collaboration Between Schools & Between Students With Communities ØMaximize Awareness and Competencies on Virtualization Products and Technologies ØSupply the IT industry a pool of VMware Certified Professionals (VCP) 14

VMware IT Academy Program – two levels VMware has designed a flexible program to allow colleges to provide Virtualization training in multiple formats, learning styles and levels Higher costs / resources Instructor Led Training • Academy members do not require any certified trainers (VMware Certification courses) • Low / No ICT hardware requirement • Can be included into existing courses or used for self study • Academy members require VMware certified Instructor to teach certified courses • Specified ICT hardware requirement e. Learning courses • Minimum course content and hours required for student certification Low start up costs / resources Entry level capabilities 15 College / Institute Capabilities & Competency Higher level of certification

VMware IT Academy e. Learning Offerings Infrastructure Virtualization VMware v. Sphere Fundamentals 4. 1 VMware v. Sphere: What's New in v. Sphere 4 VMware ESXi: Administration Transition to ESXi Essentials Virtualization Management VMware v. Center Capacity. IQ Fundamentals VMware v. Cloud Director Fundamentals VMware v. Center Lab Manager 4. 0 Fundamentals VMware v. Center Chargeback Fundamentals VMware v. Center App. Speed Fundamentals VMware Capacity Planner 2. 7 16 Confidential

VMware IT Academy e. Learning Offerings Security ØVMware v. Shield App Fundamentals ØVMware v. Shield Edge Fundamentals Business Continuity ØSite Recovery Manager (SRM) 4. 1 Fundamentals ØDRBC Design - Disaster Recovery and Business Continuity 17 Confidential

VMware IT Academy e. Learning Offerings End User Computing ØVMware Workstation 7: Fundamentals ØVMware Workstation 7: Advanced ØVMware Workstation 6: Mastery ØVMware Fusion 3 ØVMware View 4. 5 Fundamentals ØWhat is New in VMware View 4. 5 ØVMware Thin. App Fundamentals 18 Confidential

VMware IT Academy Instructor Led Offerings Instructor Led Courses: ØVMware v. Sphere 4: Overview ØVMware v. Sphere: Skills for Operators ØVMware v. Sphere 4: What's New ØVMware v. Sphere: What's New Japanese ØVMware v. Sphere 4: Manage Availability ØVMware v. Sphere 4: Manage Scalability ØVMware v. Sphere 4: Manage for Performance ØVMware v. Sphere: Design Workshop Chinese ØVMware v. Sphere: Design Workshop Japanese ØUsing VMware v. Center Lab Manager ØVMware v. Sphere 4: Troubleshooting Chinese ØVMware v. Sphere 4: Troubleshooting Japanese ØVMware v. Sphere 4: Install, Configure, Manage ØVMware v. Sphere 4. 1: Install, Configure, Manage ØVMware v. Sphere 4: Manage and Design for Security 19

VMware IT Academy Instructor Led Offerings Instructor Led Courses Continued: ØVMware v. Sphere: Transition to ESXi ØVMware v. Sphere 4: Fast Track ØVMware v. Sphere 4: Install, Configure, Manage Chinese ØVMware View: Design Best Practices ØVMware v. Sphere: Automation with v. Sphere Power. CLI ØVMware v. Sphere 4: Install, Configure, Manage - Japanese ØVMware View: Install, Configure, Manage ØApplication Virtualization with VMware Thin. App ØVMware Infrastructure 3: Overview ØVMware Infrastructure 3: Skills for Operators ØVMware Infrastructure 3: Deploy, Secure and Analyze ØVMware Infrastructure 3: Install and Configure - Chinese ØVMware Infrastructure 3: Install and Configure - Japanese ØVMware Workstation 6. 5 20

Spring Source Instructor Led Offerings ØCore Spring v 3 ØRich Web Applications with Spring ØEnterprise Integration with Spring 21 Confidential

Eligibility for VMware IT Academy Program Ø VMware Academy program open to Accredited, degree & diploma granting higher education institutions worldwide offering 2 - or 4 - year college programs are eligible to participate in the program Ø Technical schools offering accredited degrees through distance education programs are also eligible to participate in the program Ø No minimum course enrollment commitment (i. e. Academy members can scale classes as the markets and opportunity demand) 22

Program Costs Ø No cost to Join. A simple registration form submitted for approval. Ø Student course kits purchased directly from VMware’s print vendor to leverage VMware’s price point based on quantity & scale. Student kits should cost less than $50 USD including tax & shipping when ordering in quantity 10 or more. ØIT Academy partners can purchase certification vouchers directly from VMware’s certification testing delivery partner (Pearson VUE) at a discounted rate of 70% off commercial cost. Ø IT Academy partners receive e. Learning courses to use at “No Charge” to supplement instructor led courses or for reference for any courses desired. Note: e. Learning courses do not satisfy the prerequisite for the VMware VCP Certification. The cost of printing, shipping and taxes will vary by region as will the cost of certification test delivery. 23

VMware IT Academy - Support ØAdministrative Support: ØProgram Manager ØOperations Ømy. Learn LMS for Class, Student, Certification Vouchers & Evaluations ØTechnical Support - VMware Forum: Øhttp: //communities. vmware. com ØMentoring via Web. Ex with Playback ØCourse Materials – Gilmore – Dedicated School Storefront ØCertification – Pearson VUE – Redeemable Discount Vouchers ØHardware – Recommendations on either physical servers or virtual via NETLAB+ from NDG 24

VMware IT Academy Program Success Metrics Ø # of students participating over time Ø # of students completing certifications over time Ø Quality Ratings ≥ Commercial Scores as measured by student feedback scores Ø Academy members and student direct program feedback VMware will measure academy program members success using the metrics above. These inputs will be used to determine further program enhancements and future program direction 25

NETLAB+ Concept Network Development Group Inc.

NETLAB+ Deployments Network Development Group Inc.

Cisco Networking Academy Network Development Group Inc.

Example Topology for Cisco Courses CCNP CCNA Security CCNA Exploration 2 CCNA Exploration 3 CCNA Exploration 4 CCNA Discovery 2 CCNA Discovery 3 CCNA Discovery 4 Network Development Group Inc.

NDG is Developing Supplemental Vo. IP Labs CCNA Voice - 640 -461 Entry-Level Certification for Cisco Voice Technologies CVOICE - 642 -437 Professional-Level Description Certification for Cisco Voice Technologies. Part of CCNP Voice Track Official Cert Guide

VMware IT Academy - ICM Network Development Group Inc.

ICM Student Interface Network Development Group Inc. © 2009 VMware Inc. All rights reserved

EMC – Feasibility Study Network Development Group Inc.

Questions © 2009 VMware Inc. All rights reserved

Backup Slides Additional Information 35

Additional Information - Agenda ØILT Equipment requirements overview ØVMware Certified Instructor requirements ØPearson VUE Testing Center Overview ØVMware Certified Professional (VCP) Overview 36

Server, Storage & Network Infrastructure Server Requirements: • A VMware certified x 86 (Intel Xeon or AMD Opteron) based 64 bit server with 2 GB RAM or more (4 or 8 GB recommeded), 36 GB local disk storage (72 GB or more recommended) & DVD ROM & access to Keyboard, mouse & monitor capabilities (see http: //www. vmware. com/pdf/vi 3_systems_guide. pdf & http: //www. vmware. com/pdf/vi 3_io_guide. pdf ) • A minimum of 3 x 1 Gbit NIC interface cards ( see supported NIC models http: //www. vmware. com/pdf/vi 3_io_guide. pdf ) • A minimum of 1 VMware supported Fibre Channel adapter per server (http: //www. vmware. com/pdf/vi 3_san_guide. pdf) 37

Server, Storage & Network Infrastructure Storage Requirements: • 1 x shared NAS device listed on the VMware SAN compatibility guide (see http: //www. vmware. com/pdf/vi 3_san_guide. pdf) or use of a customised NFS server • 1 x Fibre Channel switch & Storage Area Network (on VMware certified device list – see http: //www. vmware. com/pdf/vi 3_san_guide. pdf). This array must be capable of having a minimum of 3 dedicated LUNs (10 GB each) for each server & 2 shared LUNs 100 GB each for use by all servers. • Sufficient Fibre Channel switches to connect the servers to the storage array.

Server, Storage & Network Infrastructure Network Requirements: • All student & server networking components should be 1 Gbps network connected and appropriate network isolation should be in place (i. e. ESX server management & training network separated from academy production network) • NAS / IP Storage device should be connected to the ESX server management network • Static IP address allocation scheme for specific components (4 per server recommended) & DHCP addressing capabilities to cater for up to 10 IP addresses per physical ESX host for virtual machines created during the class exercises) Virtual Center Server Requirements: • Sufficient hardware (virtual or physical) to run a Windows 2003 Virtual Machine per ESX server within the classroom environment. VMware recommends these Virtual Center servers be run as VMs on top of a common ESX host within the training environment. 39

Server, Storage & Network Infrastructure Classroom Computer Requirements: • Standard x 86 PCs with Intel or AMD processors (500 Mhz or better recommended) capable of running Windows XP Pro or Windows Server 2003 with 512 MB RAM or more recommended) with keyboard, mouse & monitor. Computers must be capable of running VMware Virtual Infrastructure Client (with. NET framework 1. 1 or higher installed). • Computers should be setup in as standard a manner as possible and allow access to external websites for students and instructors. • Access to training environment can be provided by remote capability. For this VMware recommends use of VMware’s secure Virtual Desktop Infrastructure capability through VMware View 3 capability. 40

Example ILT Infrastructure Requirements - Diagram Academy Members are responsible for design and build of their own training environments and ensuring proper capabilities according to VAP agreement Example Only: This diagram is a pictorial example of the infrastructure setup required to run the ILT courses. Please refer to the detailed specifications and configurations found in VMware Academy Program agreement. Example Only: For a class of 16 concurrent students, minimum recommendations are for: 8 – student ESX hosts 1 - infrastructure ESX host 1 – FC shared SAN 1 – NAS shared storage Appropriate network switches & connectivity 16 – student classroom computers 1 – instructor classroom computer 41

Virtual Labs via NETLAB+ from NDG NETLAB+ Support of the VMware IT Academy Program® http: //www. netdevgroup. com/solutions/vmware. html 42 Confidential

VMware IT Academy Instructor Requirements For each certified course, a VMware IT Academy Instructor needs to: • Attend actively participate in the specified course & any pre-requisite courses. This requirement can also be met by attending a Live On Line qualifying course, viewing a recorded Live On Line course and providing screen shots of completed labs either using the schools hardware or NDG’s virtual lab support that they make available for IT Academy instructor candidates for completing the lab requirement. • Pass the associated VMware authorized exam with an instructor pass mark of 350 on the VCP 4 exam (higher than the standard student pass mark of 300) 43

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