Data Standards Address and Customer RMDS Retail Market

Data Standards Address and Customer RMDS Retail Market Design Service 1 www. rmdservice. com

AI 241 Enforce tighter controls on the use of Customer Name for a Person and an Organisation If a participant submits a market message with a mixture of Person and Organisation fields, then these messages will be rejected. IGG Industry Governance Group 2 Secretariat: RMDS www. rmdservice. com

AI 241 Enforce tighter controls on the use of Customer Name for a Person and an Organisation • For Organisations Personal names should be stored in the C/O (care of) field of the Notification Address. Table 2. Unacceptable Customer Names Acceptable Names NO OCCUPIER PREVIOUSLY MACE NEW OCCUPIER DUNNES STORES LTD SHOP SPAR, MACE, ARNOTTS, DUNNES REVERAND JOHN SMITH SCHOOL HOLY ROSARY NATIONAL SCHOOL BOARD IGG Industry Governance Group Unacceptable Names BOARD OF MANAGEMENT SAINT PIUS X NATIONAL SCHOOL 3 Secretariat: RMDS www. rmdservice. com

AI 242 Issue to participants the high level Athanor business rules for address matching. • When submitting a registration message use the exact structure and format as displayed on the Extranet. – If the Extranet displays OCONNELL STREET in Address_Line 4 instead of the Street field, then submit the registration message with OCONNELL STREET in Address_Line 4. • When the registration has completed participants should then send in a subsequent message (013), in order to update the meter point address. IGG Industry Governance Group 4 Secretariat: RMDS www. rmdservice. com

AI 243 Explore the possibility of capturing updated meter point address data from the Co. S process to allow updating of the site address • Currently the 013 can be submitted as soon as the customer is registered at this site (on receipt of the 105 the Confirmation of Change of Supply. Risks if Co. S process changed • Until new supplier takes ownership of the site the Supplier should not be allowed to change the site address. IGG Industry Governance Group 5 Secretariat: RMDS www. rmdservice. com

AI 244 Provide mapping rules for the mapping of the Customer Name field for a Person or Organisation. • As there are only – 3 fields for Person and – 4 fields for an Organisation • These fields can easily be mapped to a single Customer Name Field in a suppliers system and vice versa. IGG Industry Governance Group 6 Secretariat: RMDS www. rmdservice. com

AI 245 Investigate the feasibility of making some of the Address and Customer Name fields mandatory. • 2 of the address fields are already mandatory on the CMS: • • • Also for a Person the following field is mandatory: • • Street / Townland Country. Last Name For an Organisation the • Name_Org 1 field is mandatory IGG Industry Governance Group 7 Secretariat: RMDS www. rmdservice. com

AI 246 Provide guidelines on the usage and importance of the Technical Contact address for outages and the communication of network charges. • The Technical contact Address is not used at present IGG Industry Governance Group 8 Secretariat: RMDS www. rmdservice. com

AI 247 Find out if the Notification and / or Technical Contact address is being used as part of the Outage Management System (OMS) • The Notification Address and the Meter Point address are currently the two addresses being used for outages IGG Industry Governance Group 9 Secretariat: RMDS www. rmdservice. com

AI 248 Compile and agree a more comprehensive list of standard address abbreviations. • See the tables in the relevant sections for list of standard abbreviations. • Abbreviations List have been created for: • Title (6) • Customer Name (First Name (30), Last Name (30)) • Organisation Abbreviations (Name Org 1, Name Org 2, Registered Co No. Trading as all (30)) • Street abbreviations (Street (60)) IGG Industry Governance Group 10 Secretariat: RMDS www. rmdservice. com

AI 249 Add backslash House Number rule to the guidelines. • When using the Hyphen symbol ‘-‘ as part of the numbering, this identifies a range of houses. For example Unit 7 -9 includes the buildings 7, 8 and 9. If however a backslash is used, 79 then this represents building 7 and 9 but excludes building number 8. IGG Industry Governance Group 11 Secretariat: RMDS www. rmdservice. com

AI 250 Provide additional guidelines for entering estate names and streets Definitions • Sub Street is defined as a street or road with an Industrial / Housing Estate. • Industrial/ Housing Estate Name is the overall name for a collection of industrial housing units within an Industrial / Housing Estate. • Main Street is defined as the major Street/Road on which an Industrial / Housing Estate as a whole is located. IGG Industry Governance Group 12 Secretariat: RMDS www. rmdservice. com

Industrial Estates Table 22 Industrial Estate data entry Rules Scenario Data Entry Rule Industrial Estate Name only Enter the Industrial Estate Name in the Street field Industrial Estate Name AND Main Street/Townland Enter the Industrial Estate Name in the Street field Enter the Main Street in Address Line 4 Sub Street within the Industrial Estate AND Industrial Estate Name Enter the Sub Street in the Street field Enter the Industrial Estate Name in Address Line 4 Sub Street within the Industrial Estate AND Industrial Estate Name AND Main Street/Townland Enter the Sub Street in the Street field Enter the Industrial Estate Name in Address Line 4 Enter the Main Street in Address Line 5 IGG Industry Governance Group 13 Secretariat: RMDS www. rmdservice. com

Housing Estates Table 23 Housing Estate data entry Rules Scenario Data Entry Rule Housing Estate Name only Enter the Housing Estate Name in the Street field Housing Estate Name AND Main Street /Townland Enter the Housing Estate Name in the Street field. Enter the Main Street in Address Line 4 Sub Street within an Estate AND Housing Estate Name Enter the Sub Street in the Street field. Enter the Housing Estate Name in Address Line 4 Sub Street AND Housing Estate Name AND Main Street/Townland Enter the Sub Street in the Street field Enter the Housing Estate Name in Address Line 4 Enter the Main Street in Address Line 5 IGG Industry Governance Group 14 Secretariat: RMDS www. rmdservice. com

AI 251 Provide guidelines for entering apartment block information into an address for new and existing apartments. 1. 2. 3. 4. 5. 6. 7. Do not use the House Number field to store Apartment or Unit Numbers An address may have both House Number and Unit/Apt Number Leading characters are only permitted where they relate specifically to that component of the address e. g. identifying the Unit/Apt within a block. Characters after the number should relate to part of the number of the Unit/Apt. e. g. Unit 115 A When using the Hyphen symbol ‘-‘ as part of the numbering, this identifies a range of houses. For example Unit 7 -9 includes the buildings 7, 8 and 9. The name of the Apartment Block or Flat Complex or should be entered in Address Line 1. If the name of the Apartment is longer then 40 characters then use Address Line 2 as the overflow field. IGG Industry Governance Group 15 Secretariat: RMDS www. rmdservice. com

AI 252 Produce a single page Job Aid indicating the address data guidelines to be followed and publish this Job Aid on the RMDS website Address Job Aid IGG Industry Governance Group 16 Secretariat: RMDS www. rmdservice. com

AI 253 Distribute the print rules Irish street addresses order: [PERSON / ORGANISATION NAME] [ADDRESS_LINE_1] [ADDRESS_LINE_2] [UNIT_NUMBER] [HOUSE_NUMBER] [STREET] [ADDRESS_LINE_3] [ADDRESS_LIN_4] [CITY] [COUNTY] Overseas street addresses order: [PERSON / ORGANISATION NAME] [ADDRESS_LINE_1] [ADDRESS_LINE_2] [UNIT_NUMBER] [HOUSE_NUMBER] [STREET] [ADDRESS_LINE_3] [ADDRESS_LIN_4] [CITY] [POST_CODE] [COUNTRY] IGG Industry Governance Group 17 Secretariat: RMDS www. rmdservice. com

AI 253 Distribute the print rules Other Print Rules 1. The maximum number of characters per line is 32. 2. The maximum number of Person/Organisation lines is 2. 3. The maximum number of Address lines is 5. 4. The Care Of name will be prefixed with ‘C/O. 5. A PO box address will always take priority over a street address. 6. The County is prefixed with ‘CO ‘. 7. The County text should only be printed if it is not the same as the City field AND if the Country is Ireland. 8. The Country should only be printed if it is not Ireland. IGG Industry Governance Group 18 Secretariat: RMDS www. rmdservice. com

AI 254 Compile a list of reject Reason codes to be distributed as an appendix to the address Job Aid. Reject Reason Codes IGG Industry Governance Group 19 Secretariat: RMDS www. rmdservice. com

AI 255 Add guidelines to the Customer Name to exclude the use of NEW OCCUPIER or NO OCCUPIER entries. • Covered by Action Item 241 IGG Industry Governance Group 20 Secretariat: RMDS www. rmdservice. com