Current project proposal Introduction of an innovative production

Current project proposal: Introduction of an innovative production line @ Team. Bank with ed. BPM Version 0. 4 Juraj Dollinger, Thilo Rottach 3/16/2018 Team. Bank AG

Forces influencing the production line of Team. Bank Strategy of Team. Bank: Be different/innovative on the market! Team. Bank sales channels Critical success factors of the production: • time pressure Services Production of Team. Bank • flexibility • quality • cost pressure • multi client capability Cross linking in “Verbund” Team. Bank AG / Seite 2 / Fußzeilenbereich für Präsentationsname o. ä. Cross linking with credit agencies, internal card processors, internal Data. Warehouse Systems, internal Workflowsystems, … Team. Bank AG

Goal: Introduce a innovative, automated and transparent production line @ Team. Bank Current production Team. Bank AG / Seite 3 / Fußzeilenbereich für Präsentationsname o. ä. Innovative production Team. Bank AG

Introduce a binding business process architecture for back office to ensure the standardization of processes Docs Automated Processes @ Production Central output channel API Semi-Automated Electronical archive Team. Bank AG Files PUSHevent dispatcher Mail Manually Electronical archive FAX Central input channel for all business events External Partners Back office @ Team. Bank FAX Mail Files API Docs Monitoring / Controlling Team. Bank AG / Seite 4 / Fußzeilenbereich für Präsentationsname o. ä. Team. Bank AG

API N EU EU Central output channel Sales Mail N Event dispatcher Scanning N EU Fax Filex API Business Process Management (BPM) / Workflow System Docs Mail Production Electronical archive PUSHevent dispatcher Electronical archive Central input channel Mapping of business architecture to IT architecture Credit request processing File. Net P 8 Content Manager E-Mail- and File Management Call. Center Customer Service Production planning system Core Banking System File. Net P 8 Content Manager Output Management System Files Fax Service Application 1 Service Application 2 Docs Active and passive Data. Warehouse Team. Bank AG / Seite 5 / Fußzeilenbereich für Präsentationsname o. ä. Team. Bank AG

Selective implementation of category A processes Processing duration Category A processes Production line of the next generation in semi-automated or full-automated mode and manner. A Cost driver in business Process X, Y B Category B processes traditional production, but semi-automated (isolated applications) C Category C processes traditional production, as well manually Amount of process instances Team. Bank AG / Seite 6 / Fußzeilenbereich für Präsentationsname o. ä. Team. Bank AG

Measure the maturity level of the current processes and design the target processes Example of the internal evaluation… 813. 06. 003_XXX (old) 943. 02. 006 BBB (old) AU 220. 01 CCC (old) AU 220. 02 AAA (old) 943. 02. 006 BBB (new) Ausgang manually Semi-automated AU 220. 01 CCC (new) Automated 813. 06. 003 XXX (new) AU 220. 02 AAA (new) Production Team. Bank AG / Seite 7 / Fußzeilenbereich für Präsentationsname o. ä. Team. Bank AG

Calculate the net present value for the anticipated business processes Complexity and Risk Old production line New production line high Process A Process D Process E Process C Process B Process F Process C Process G Process H Circle area = costs for implementation Process I low - xxx. 000 € xxxx. 000 € Team. Bank AG / Seite 8 / Fußzeilenbereich für Präsentationsname o. ä. xxxx. 000 € Net present value xxxx. 000 € Team. Bank AG

Business-IT Governance GPO/ FB BPM platform with processes SOA: Interface 1 SOA Services / Adapters IT Interface 1 Team. Bank Kordoba Know how / involvement Central output channel Production Electronical archive PUSHevent dispatcher Electronical archive Central input channel Introduction of a collaboration model for Business / IT alignment Interface 1 Partner CBS Partner complexity Team. Bank AG / Seite 9 / Fußzeilenbereich für Präsentationsname o. ä. ELEKTRA CLNG ESB platform with SOA services and adapters Systems / components with interfaces Team. Bank AG