CSR MTS By Evgeniy Mursaev Some information

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CSR: MTS By: Evgeniy Mursaev

Some information ■ is one of the leading mobile operators in Russia and CIS ■ currently holds licenses to provide mobile services in 81 out of 83 regions in Russia ■ Main services: Cellular, Wired telephony, VAS-services, Internet, TV ■ 49, 5 bilion revenue (2015)

Principles of CSR: Responsibility in business and governmental relations ■ Code of Business Conduct and Ethics - a document containing a minimum set of standards and requirements adopted by the Company in order to promote fair and ethical business conduct ■ Policy "Compliance with anti-corruption legislation» ■ Policy "Conflict of interest management"

Principles of CSR: Responsibility in business and governmental relations ■ “The company plans and realizes its actions in such way, that it stimulates the development of society” ■ However, it refuses to fulfil the FAS requirements, that are intended to improve the customer’s position to the detriment of company earnings

Principles of CSR: Responsibility in business and governmental relations ■ МТС не участвует в проектах КСО с целью прямого или косвенного влияния на принятие решений или вознаграждения за принятие решений представителей органов государственной власти, местного самоуправления или иных должностных лиц. ■ Компания тесно сотрудничает с федеральными органами государственной власти в странах присутствия, а также с региональными властями на местах. В России МТС принимает активное участие в работе консультативных и иных рабочих органов Минкомсвязи, Государственной Думы, Федеральной антимонопольной службы, ТПП, РСПП, Комиссий при Президенте России.

Principles of CSR: Communication operator responsibility and Information openness ■ Implemented plenty of new tariff plans ■ Participated in organizing of important events and forums

Principles of CSR: Communication operator responsibility and Information openness ■ “The responsibility of the Company as a telecoms operator is, in particular, to ensure a high level of quality of services provided for a fair price” ■ Is a ”leading” company in quantity of complaints in Roskomnadzor

Principles of CSR: Innovations ■ Opened an “Innovation center“ for creation of medical services and other projects ■ The MTS network has become a technological platform for the development of the carsharing ■ Creating an own “Smart House” system

Principles of CSR: Innovations ■ “We believe that improving the quality of life can be achieved through the widespread introduction of advanced technologies, products and services” ■ Still 4 G isn’t even close to being widespread

References ■ http: //our 2015. mts. ru/ru/csr_strategy. html ■ http: //www. comnews. ru/content/102939/2016 -07 -21/v-roskomnadzor-v-2015 godu-bolshe-vsego-zhalob-postupilo-na-mts ■ http: //downdetector. ru/ne-rabotaet/mts ■ http: //www. macdigger. ru/iphone-ipod/mts-prinuditelno-vvel-gibkuyu-tarifikaciyumobilnogo-interneta-dlya-abonentov-na-staryx-tarifax. html ■ http: //www. spb. mts. ru/mob_connect/roaming/n_roaming/tariffs/

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