Cross cultural understanding What is cultural diversity

Cross cultural understanding

What is cultural diversity? Cultural diversity: The term cultural diversity generally refers to the cultural differences between people. The existing differences include language, dress, traditions, morality and religion, societies organization, and the way they interact with the environment (United Nations Educational, Scientific and Cultural Organisation, 2001).

The need for diversity training Diversity training: “a means of establishing respect and developing a sensitivity for all of the differences among employees and customers (Lim and Noriega, 2007, p. 67)”. Is there a need for diversity training? If so, why?

Identify 3 goals for diversity training Tips for successful training program How can a diverse workforce benefit the company? What are the challenges posed by a diverse workforce on the manager/ employee?

References Lim, E. & Noriega, N. (2007). The need for leadership support in cross-cultural diversity management in hospitality curriculums. Consortium Journal of Hospitality & Tourism, 12(1), 65 -74 United Nations Educational, Scientific and Cultural Organisation. (2001, November). Declaration on cultural Diversity. UNESCO, 13. [Accessed June 8, 2008, from http: //unesdoc. unesco. org/images/001271/127160 m. pdf].