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COUNSELING IN THE 21 st Century LEADERSHIP DOCTRINE Slide 1 COUNSELING IN THE 21 st Century LEADERSHIP DOCTRINE Slide 1

Agenda q Purpose q Reason for Change q New Doctrine q Concept of Developmental Agenda q Purpose q Reason for Change q New Doctrine q Concept of Developmental Counseling q Why a Counseling Workshop q Train-the-Trainer Workshop Objective/Focus/Success q Training Workshop Program Slide 2

Our Purpose Provide the NCO Corps with a clear understanding of the intent and Our Purpose Provide the NCO Corps with a clear understanding of the intent and purpose behind the Developmental Counseling philosophy and show the field “what right looks like”. We do this with: Ø Train-the-Trainer workshop Ø Training Aids (videos/TSP # TVT 22 -100711234) Ø Web site (www. counseling. army. mil) Ø Online advice (SME) Slide 3

Reason For Change q Counseling is perceived as negative; normally associated with an evaluation Reason For Change q Counseling is perceived as negative; normally associated with an evaluation requirement, problem, or poor performance q Documenting counseling is bad news - writing things down is perceived as negative q Old counseling technique: Past performance One way/directive (I talk, you listen), did not result in a concrete plan of action Slide 4

New Doctrine q FM 22 -100 Army Leadership Ø August 1999 q Appendix “B” New Doctrine q FM 22 -100 Army Leadership Ø August 1999 q Appendix “B” Performance Indicators q Appendix “C” Developmental Counseling q Supersedes all editions of Leadership doctrine Slide 5

New Doctrine Appendix “B” FM 22 -100 q Provides a list of performance indicators New Doctrine Appendix “B” FM 22 -100 q Provides a list of performance indicators to use as a selfassessment in the areas of: ü Army Values ü Attributes; mental, physical & emotional ü Skills; interpersonal, conceptual, technical & tactical ü Actions; Influencing, Operating & Improving Slide 6

New Doctrine Appendix “C” FM 22 -100 q The Leader’s Responsibilities q The Leader New Doctrine Appendix “C” FM 22 -100 q The Leader’s Responsibilities q The Leader as a Counselor q Leader Counseling Skills q The Leader’s Limitations q Types of Developmental Counseling q Approaches to Counseling q Counseling Techniques q The Counseling Process q The Developmental Counseling Form Slide 7

Developmental Counseling q WEBSTER II’s definition: ü An exchange of opinions and ideas in Developmental Counseling q WEBSTER II’s definition: ü An exchange of opinions and ideas in order to reach a decision: “Consultation” ü Advice or guidance; solicited from a knowledgeable or experienced person ü A deliberate plan of action, to press the adoption of; Recommend q FM 22 -100’s definition: ü Subordinate-centered communication which leads to the achievement of individual and unit goals. Slide 8

Developmental Counseling The purpose of Developmental Counseling: To develop subordinate’s leadership skills, prepare them Developmental Counseling The purpose of Developmental Counseling: To develop subordinate’s leadership skills, prepare them for increased responsibility and develop subordinates who are better able to achieve personal, professional, and organizational goals. Slide 9

Developmental Counseling Types of Counseling: q. Event-Oriented Ø Specific instances of superior or substandard Developmental Counseling Types of Counseling: q. Event-Oriented Ø Specific instances of superior or substandard performance Ø Reception and integration counseling Ø Crisis counseling Ø Referral counseling Ø Promotion counseling Ø Separation counseling Slide 10

Developmental Counseling Types of Counseling (cont): q. Performance/Professional Growth ØWhat does this counseling session Developmental Counseling Types of Counseling (cont): q. Performance/Professional Growth ØWhat does this counseling session address? üShort Term: < 1 year (Performance/Personal Goals) üLong Term: 2 -5 years (Professional Growth) Slide 11

Developmental Counseling q Identify the need for counseling: Ø event-oriented or performance/professional growth counseling Developmental Counseling q Identify the need for counseling: Ø event-oriented or performance/professional growth counseling q Prepare for counseling: Ø select a suitable place, schedule the time, notify the subordinate well in advance, organize information, outline the counseling session components, plan your counseling strategy, and establish the right atmosphere. q Conduct counseling: Ø open the session, discussing the issues, developing the plan of action, and recording and closing the session. q Follow up: Ø providing the teaching, coaching, and mentoring needed. Slide 12

Developmental Counseling What’s the desired endstate of these sessions? q Develop a subordinate-centered Plan Developmental Counseling What’s the desired endstate of these sessions? q Develop a subordinate-centered Plan of Action Ø Tie expectations to performance objectives Ø Tie expectations to appropriate standards Ø Achieves unit and individual goals Ø Develops a “Pathway to Success” Slide 13

Why a Counseling Workshop? To have an Effective Counseling Program: ü Education/Training ü Experience Why a Counseling Workshop? To have an Effective Counseling Program: ü Education/Training ü Experience ü Support ü Enforcement Slide 14

Why a Counseling Workshop? Current Counseling Requirements: & Local Command Directives & Policies (Not Why a Counseling Workshop? Current Counseling Requirements: & Local Command Directives & Policies (Not Standardized) ØMonthly Performance Oriented (junior enlisted) AR 635 -200, AR 600 -9, AR 600 -8 -19 ØSeparations ØOverweight Ø“Not Recommended” for Promotion AR 623 -205 NCOER ØQuarterly Performance and Professional Development Counseling Slide 15

Why a Counseling Workshop? q ATLDP NCO Study conducted between April 01 and January Why a Counseling Workshop? q ATLDP NCO Study conducted between April 01 and January 02, surveyed over 30, 000 soldiers worldwide q Assessed the state of training and leader development q Major findings on counseling: Ø Informal counseling is valuable Ø Formal counseling is not being done properly ü Leaders do not know how to do it ü Requirements do not meet the needs of soldiers. Slide 16

Why a Counseling Workshop? Study Recommendations: ØRequire first line leaders to conduct professional growth Why a Counseling Workshop? Study Recommendations: ØRequire first line leaders to conduct professional growth counseling (appendix C, FM 22 -100, Army Leadership) for all junior enlisted soldiers. ØEnforce doctrine that requires promotion counseling (Appendix C, FM 22 -100 and AR 600 -8 -19, Enlisted Promotions and Reductions) for all soldiers eligible for advancement without waivers but not recommended. ØChange AR 600 -8 -19 to require a soldiers’ first line leader, not commander or senior NCO of the support channel, conduct this counseling. Slide 17

Why a Counseling Workshop? Study Recommendations (cont): ØUpdate and sustain Center for Army Leadership Why a Counseling Workshop? Study Recommendations (cont): ØUpdate and sustain Center for Army Leadership counseling website, US Army Developmental Counseling Library. ØDevelop training and education materials for leaders to develop their counseling skills through self-development, unit professional development programs, and unit training. Slide 18

Train-the-Trainer Workshop Objective q Provide a one-day training event that demonstrates four Role-Playing scenarios Train-the-Trainer Workshop Objective q Provide a one-day training event that demonstrates four Role-Playing scenarios followed by three practical exercise scenarios. q Train Direct Leaders from each company within the Division/Installation to be Developmental Counseling Trainers. q Trainers go back to their respective companies and train NCOs via NCOPD and mentoring (recommend within 60 days). q Recommend Command Sergeants Major conduct a followup assessment. Slide 19

Train-the-Trainer Workshop Focus q Junior NCO from Reception & Integration through 2 nd Quarter Train-the-Trainer Workshop Focus q Junior NCO from Reception & Integration through 2 nd Quarter Performance/Professional Growth counseling session q Teaches both event oriented and performance/professional growth counseling q Illustrates developing a Plan of Action to accomplish individual and unit goals q Demonstrates leader responsibilities for following up and supporting the plan of action q Stresses quarterly counseling with monthly assessment Slide 20

 Training Workshop Program q Vignette #1 Reception and Integration Counseling q Vignette #2 Training Workshop Program q Vignette #1 Reception and Integration Counseling q Vignette #2 Assessment q Vignette #3 Substandard Performance Counseling q Vignette #4 2 nd Quarterly Counseling q PE #1 Pregnancy Counseling q PE #2 Quarterly Counseling q PE #3 Disrespecting an NCO Counseling q TEST q Critique Slide 21

Vignette #1 Slide 22 Vignette #1 Slide 22

Developmental Counseling q Identify the need for counseling: Ø event-oriented or performance/professional growth counseling Developmental Counseling q Identify the need for counseling: Ø event-oriented or performance/professional growth counseling q Prepare for counseling: Ø select a suitable place Ø schedule the time Ø notify the subordinate well in advance Ø organize information Ø outline the counseling session components Ø plan your counseling strategy Ø establish the right atmosphere Slide 23

Lester, James T. SGT 123 -45 -6789 UNIT NAME 6 SEP 02 SFC Paul, Lester, James T. SGT 123 -45 -6789 UNIT NAME 6 SEP 02 SFC Paul, Joseph/PSG This is your Reception and Integration Counseling. You are being assigned 4 th Squad Leader, 1 st Platoon. In addition, this is your Initial Counseling along with your NCOER Counseling Checklist to support your NCOER. Slide 24

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PART III - SUMMARY OF COUNSELING Complete this section during or immediately subsequent to PART III - SUMMARY OF COUNSELING Complete this section during or immediately subsequent to counseling. Key Points of Discussion: o Personal and Family Issues: o Discuss duty position and review job description: o Leader’s Book for 4 th Squad: o Personal and Organizational Goals: OTHER INSTRUCTIONS This form will be destroyed upon: reassignment (other than rehabilitative transfers), separation at ETS, or upon retirement. For separation requirements and notification of loss of benefits/consequences see local directives and AR 635 -200. EDITION OF JUN 85 IS OBSOLETE DA FORM 4856 -E, JUN 99 Slide 26

Plan of Action: (Outlines actions that the subordinate will do after the counseling session Plan of Action: (Outlines actions that the subordinate will do after the counseling session to reach the agreed upon goal(s). The actions must be specific enough to modify or maintain the subordinate’s behavior and include a specific time line for implementation and assessment (Part IV below): Slide 27

Plan of Action: (Outlines actions that the subordinate will do after the counseling session Plan of Action: (Outlines actions that the subordinate will do after the counseling session to reach the agreed upon goal(s). The actions must be specific enough to modify or maintain the subordinate’s behavior and include a specific time line for implementation and assessment (Part IV below): Leader Responsibilities: (Leader’s responsibilities in implementing the plan of action): Session Closing: (The leader summarizes the key points of the session and checks if the subordinate understands the plan of action. The subordinate agrees/disagrees and provides remarks if appropriate): Individual counseled: I agree / disagree with the information above Individual counseled remarks: Signature of Individual Counseled: _____________________ Date: ___________ Leader Responsibilities : (Leader’s responsibilities in implementing the plan of action): Signature of Counselor: _________________________ Date: ____________ PART IV - ASSESSMENT OF THE PLAN OF ACTION Assessment: (Did the plan of action achieve the desired results? This section is completed by both the leader and the individual counseled and provides useful information for follow-up counseling): Counselor: __________ Individual Counseled: _________ Date of Assessment: _______ Note: Both the counselor and the individual counseled should retain a record of the counseling. DA FORM 4856 -E (Reverse) Slide 28

Plan of Action: (Outlines actions that the subordinate will do after the counseling session Plan of Action: (Outlines actions that the subordinate will do after the counseling session to reach the agreed upon goal(s). The actions must be specific enough to modify or maintain the subordinate’s behavior and include a specific time line for implementation and assessment (Part IV below): Session Closing: (The leader summarizes the key points of the session and checks if the subordinate understands the plan of action. The subordinate agrees/disagrees and provides remarks if appropriate): Individual counseled: I agree / disagree with the information above Assessment: (Did the plan of action achieve the desired results? This Individual counseled remarks: section is completed by both the leader and the individual counseled and provides useful information for follow-up counseling): Signature of Individual Counseled: _____________________ Date: ___________ Leader Responsibilities : (Leader’s responsibilities in implementing the plan of action): Signature of Counselor: _________________________ Date: ____________ PART IV - ASSESSMENT OF THE PLAN OF ACTION Assessment: (Did the plan of action achieve the desired results? This section is completed by both the leader and the individual counseled and provides useful information for follow-up counseling): Counselor: __________ Individual Counseled: _________ Date of Assessment: _______ Note: Both the counselor and the individual counseled should retain a record of the counseling. DA FORM 4856 -E (Reverse) Slide 29

PART III - SUMMARY OF COUNSELING Complete this section during or immediately subsequent to PART III - SUMMARY OF COUNSELING Complete this section during or immediately subsequent to counseling. Key Points of Discussion: o Personal and Family Issues: o Finances (PCS Entitlements, Leaves) o Housing, Schools, Recreation Centers, Youth Center, Community Activities o Family Readiness Group o Discuss duty position and review job description: o Discuss duty and responsibility to train, lead, and develop the squad o Standards- setting and enforcing o Deployments and Exercises o Leader’s Book for 4 th Squad: o Duty rosters and training schedules o Unit METL, Command Policies and SOPs o Unit Physical Fitness Program o Soldier Key Information o Chain of Command/NCO Support Channel: o Rating Chain/NCOER o Alert/Recall Roster and Accountability o Equipment Accountabilities and Maintenance o Hand Receipts/Command Maintenance o Personal and Organizational Goals: o Professional Development o Education (Civilian and Military) o Career Enhancing Opportunities (NCO of the Month Board, Audie Murphy Board) o Short and Long Term Goals o Unit Readiness OTHER INSTRUCTIONS This form will be destroyed upon: reassignment (other than rehabilitative transfers), separation at ETS, or upon retirement. For separation requirements and notification of loss of benefits/consequences see local directives and AR 635 -200. DA FORM 4856 -E, JUN 99 EDITION OF JUN 85 IS OBSOLETE Slide 30

Developmental Counseling Conduct counseling: Ø open the session Ø discussing the issues Ø developing Developmental Counseling Conduct counseling: Ø open the session Ø discussing the issues Ø developing the plan of action Ø recording and closing the session Slide 31

 (Outlines actions that the subordinate will do after the counseling session to reach (Outlines actions that the subordinate will do after the counseling session to reach the agreed upon Plan of Action: goal(s). The actions must be specific enough to modify or maintain the subordinate’s behavior and include a specific time line for implementation and assessment (Part IV below): o Provide my spouse with the family Readiness group contact and encourage her to attend the next family Readiness group. o Review Unit METL and Command Policies by Monday, and SOPs by the end of next week. o Prepare to take a diagnostic APFT within 30 days and prepare to conduct PT. o Conduct joint inventory of squad equipment by 26 SEP 02. o Review leaders book from previous squad leader by 20 SEP. o Conduct open discussion with squad members next week. o Conduct initial counseling on each squad member within 30 days. o Visit the education center to look into next semester’s schedule. o In support of long-term goal of promotion to SSG, work on weapons qualification, PT, and civilian/military education. o Study pertinent Army Regulations and FMs for board appearance. o Verify squad’s SRP packets within 60 days. o Tentatively schedule future monthly assessments. DA FORM 4856 -E (Reverse) Slide 32

Session Closing: (The leader summarizes the key points of the session and checks if Session Closing: (The leader summarizes the key points of the session and checks if the subordinate understands the plan of action. The subordinate agrees/disagrees and provides remarks if appropriate): Individual counseled: I agree / disagree with the information above Individual counseled remarks: Jim T. Lester 6 Sep 02 Signature of : Individual counseled _________________________ Date: ________ Leader Responsibilities : (Leader’s responsibilities in implementing the plan of action): Signature of Counselor: _________________________ Date: ____________ PART IV - ASSESSMENT OF THE PLAN OF ACTION Assessment: individual counseled and provides useful information for follow-up counseling): Counselor: __________ Individual Counseled: _________ Date of Assessment: _______ Note: Both the counselor and the individual counseled should retain a record of the counseling. DA FORM 4856 -E (Reverse) Slide 33

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Session Closing: (The leader summarizes the key points of the session and checks if Session Closing: (The leader summarizes the key points of the session and checks if the subordinate understands the plan of action. The subordinate agrees/disagrees and provides remarks if appropriate): Individual counseled: I agree / disagree with the information above Individual counseled remarks: Jim T. Lester 6 Sep 02 Signature of : Individual counseled _________________________ Date: ________ Leader Responsibilities : (Leader’s responsibilities in implementing the plan of action): Introduce to squad members. Review and explain job description, deployments and duty rosters. Provide soldier with a copy of the rating scheme and training schedule. I will also provide a list of reference materials and web sites to assist soldier in preparation for NCO of the Month, Audie Murphy, and Promotion Board. Afford time for soldier to review commander’s policies and SOPs. Assist soldier in resolving any problems that may develop. Explain the unit’s METL to the soldier. Schedule and administer a diagnostic APFT. I will check back in 30 days to ensure all your soldiers have been counseled. Supervise squad inventory of equipment. Joseph J. Paul 6 Sep 02 Signature of Counselor: _________________________ Date: ____________ PART IV - ASSESSMENT OF THE PLAN OF ACTION Assessment: individual counseled and provides useful information for follow-up counseling): Counselor: __________ Individual Counseled: _________ Date of Assessment: _______ Note: Both the counselor and the individual counseled should retain a record of the counseling. DA FORM 4856 -E (Reverse) Slide 35

Developmental Counseling q. Follow up: Ø Leader Responsibilities Ø providing the teaching, coaching, and Developmental Counseling q. Follow up: Ø Leader Responsibilities Ø providing the teaching, coaching, and mentoring needed Ø Assess the Plan of Action Slide 36

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 (Outlines actions that the subordinate will do after the counseling session to reach (Outlines actions that the subordinate will do after the counseling session to reach the agreed upon Plan of Action: goal(s). The actions must be specific enough to modify or maintain the subordinate’s behavior and include a specific time line for implementation and assessment (Part IV below): o Provide my spouse with the family Readiness group contact and encourage her to attend the next family Readiness group. o Review Unit METL and Command Policies by Monday, and SOPs by the end of next week. o Prepare to take a diagnostic APFT within 30 days and prepare to conduct PT. o Conduct joint inventory of squad equipment by 26 SEP 02. o Review leaders book from previous squad leader by 20 SEP. o Conduct open discussion with squad members next week. o Conduct initial counseling on each squad member within 30 days. o Visit the education center to look into next semester’s schedule. o In support of long-term goal of promotion to SSG, work on weapons qualification, PT, and civilian/military education. o Study pertinent Army Regulations and FMs for board appearance. o Verify squad’s SRP packets within 60 days. o Tentatively schedule future monthly assessments. DA FORM 4856 -E (Reverse) Slide 38

Session Closing: (The leader summarizes the key points of the session and checks if Session Closing: (The leader summarizes the key points of the session and checks if the subordinate understands the plan of action. The subordinate agrees/disagrees and provides remarks if appropriate): Individual counseled: I agree / disagree with the information above Individual counseled remarks: Jim T. Lester 6 Sep 02 Signature of : Individual counseled _________________________ Date: ________ Leader Responsibilities : (Leader’s responsibilities in implementing the plan of action): Introduce to squad members. Review and explain job description, deployments and duty rosters. Provide soldier with a copy of the rating scheme and training schedule. I will also provide a list of reference materials and web sites to assist soldier in preparation for NCO of the Month, Audie Murphy, and Promotion Board. Afford time for soldier to review commander’s policies and SOPs. Assist soldier in resolving any problems that may develop. Explain the unit’s METL to the soldier. Schedule and administer a diagnostic APFT. I will check back in 30 days to ensure all your soldiers have been counseled. Supervise squad inventory of equipment. Joseph J. Paul Signature of Counselor: _________________________ Date: 6 Sep 02 ____________ PART IV - ASSESSMENT OF THE PLAN OF ACTION Assessment: individual counseled and provides useful information for follow-up counseling): Assessments done on: 3 Oct 02_JTL/JTP_ On 26 Sep 02 observed SGT Name conducting a squad equipment inventory. He made the necessary correction and signed for and accepted responsibility for the squad equipment. On 2 Oct 02 SGT Name took a diagnostic APFT and scored 220 with a score of 65 on the run. _______ Counselor: __________ Individual Counseled: _________ Date of Assessment: Note: Both the counselor and the individual counseled should retain a record of the counseling. Slide 39

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DEVELOPMENTAL COUNSELING FORM For use of this form see FM 22 -100. DATA REQUIRED DEVELOPMENTAL COUNSELING FORM For use of this form see FM 22 -100. DATA REQUIRED BY THE PRIVACY ACT OF 1974 AUTHORITY: 5 USC 301, Ddepartmental Regulations 10 USC 3013, Ssecretary of the Army and E. O. 9397 (SSN) ; PRINCIPAL PURPOSE: To assist leaders in conducting and recording counseling data pertaining to subordinates. ROUTINE USES: For subordinate leader development IAW FM 22 -100. Leaders should use this form as necessary. DISCLOSURE: Disclosure is voluntary. Name (Last, First, MI) Lester, James T. PART I - ADMINISTRATIVE DATA Rank / Grade Social Security No. SGT 123 -45 -6789 Organization Date of Counseling 15 OCT 02 Name and Title of Counselor YOUR UNIT SFC Paul, Joseph/PSG PART II - BACKGROUND INFORMATION Purpose of Counseling: (Leader states the reason for the counseling, e. g. Performance/Professional or Event. Oriented counseling and includes the leaders facts and observations prior to the counseling): Inability to maintain unit physical fitness goals by consistently falling out of unit runs. PART III - SUMMARY OF COUNSELING Complete this section during or immediately subsequent to counseling. Key Points of Discussion: OTHER INSTRUCTIONS This form will be destroyed upon: reassignment (other than rehabilitative transfers), separation at ETS, or upon retirement. For separation requirements and notification of loss of benefits/consequences see local directives and AR 635 -200. DA FORM 4856 -E, JUN 99 EDITION OF JUN 85 IS OBSOLETE Slide 41

PART III - SUMMARY OF COUNSELING Complete this section during or immediately subsequent to PART III - SUMMARY OF COUNSELING Complete this section during or immediately subsequent to counseling. Key Points of Discussion: o Falling out of unit runs (WHY? ) o Plans to improve level of fitness. o Individual fitness plan. o Assessment plan. o Consequences of continued substandard performance: o Soldier's perception. o Career implications o Goal timeline to achieve and maintain unit goals: o Tips to reach your goals. o Recommended facilities OTHER INSTRUCTIONS This form will be destroyed upon: reassignment (other than rehabilitative transfers), separation at ETS, or upon retirement. For separation requirements and notification of loss of benefits/consequences see local directives and AR 635 -200. EDITION OF JUN 85 IS OBSOLETE DA FORM 4856 -E, JUN 99 Slide 42

 (Outlines actions that the subordinate will do after the counseling session to reach (Outlines actions that the subordinate will do after the counseling session to reach the agreed upon Plan of Action: goal(s). The actions must be specific enough to modify or maintain the subordinate’s behavior and include a specific time line for implementation and assessment (Part IV below): o Develop individual physical fitness plan that will coincide with the unit's supplement physical fitness program IAW FM 21 - 20, Chapter 10. o Submit individual physical fitness plan to Platoon Sergeant within 7 days for approval. o Develop a dietary and proper sleep plan (Reference: FM 21 -20, Chapter 6). o Solicit peers for encouragement and support. DA FORM 4856 -E (Reverse) Slide 43

Session Closing: (The leader summarizes the key points of the session and checks if Session Closing: (The leader summarizes the key points of the session and checks if the subordinate understands the plan of action. The subordinate agrees/disagrees and provides remarks if appropriate): Individual counseled: I agree / disagree with the information above Individual counseled remarks: Jim T. Lester 15 Oct 02 Signature of : Individual counseled _________________________ Date: ________ Leader Responsibilities : (Leader’s responsibilities in implementing the plan of action): o Provide soldier with FM 21 -20 and review appropriate chapters that supports plan of action. o Review soldier’s individual fitness plan to verify that it supports his goals/objectives. o Protect after duty hours (within mission constraints) so plan can be executed. o Encourage peers to provide moral and physical support. o Conduct another diagnostic APFT within the next 3 -4 weeks to verify progress/benefits of individual supplemental fitness program. Joseph T. Paul 15 Oct 02 Signature of Counselor: _________________________ Date: ____________ PART IV - ASSESSMENT OF THE PLAN OF ACTION Assessment: individual counseled and provides useful information for follow-up counseling): Counselor: __________ Individual Counseled: _________ Date of Assessment: _______ Note: Both the counselor and the individual counseled should retain a record of the counseling. DA FORM 4856 -E (Reverse) Slide 44

Vignette #4 Slide 45 Vignette #4 Slide 45

 (Outlines actions that the subordinate will do after the counseling session to reach (Outlines actions that the subordinate will do after the counseling session to reach the agreed upon Plan of Action: goal(s). The actions must be specific enough to modify or maintain the subordinate’s behavior and include a specific time line for implementation and assessment (Part IV below): o Provide my spouse with the family Readiness group contact and encourage her to attend the next family Readiness group. o Review Unit METL and Command Policies by Monday, and SOPs by the end of next week. o Prepare to take a diagnostic APFT within 30 days and prepare to conduct PT. o Conduct joint inventory of squad equipment by 26 SEP 02. o Review leaders book from previous squad leader by 20 SEP. o Conduct open discussion with squad members next week. o Conduct initial counseling on each squad member within 30 days. o Visit the education center to look into next semester’s schedule. o In support of long-term goal of promotion to SSG, work on weapons qualification, PT, and civilian/military education. o Study pertinent Army Regulations and FMs for board appearance. o Verify squad’s SRP packets within 60 days. o Tentatively schedule future monthly assessments. DA FORM 4856 -E (Reverse) Slide 46

Session Closing: (The leader summarizes the key points of the session and checks if Session Closing: (The leader summarizes the key points of the session and checks if the subordinate understands the plan of action. The subordinate agrees/disagrees and provides remarks if appropriate): Individual counseled: I agree / disagree with the information above Individual counseled remarks: Jim T. Lester 6 Sep 02 Signature of : Individual counseled _________________________ Date: ________ Leader Responsibilities : (Leader’s responsibilities in implementing the plan of action): Introduce to squad members. Review and explain job description, deployments and duty rosters. Provide soldier with a copy of the rating scheme and training schedule. I will also provide a list of reference materials and web sites to assist soldier in preparation for NCO of the Month, Audie Murphy, and Promotion Board. Afford time for soldier to review commander’s policies and SOPs. Assist soldier in resolving any problems that may develop. Explain the unit’s METL to the soldier. Schedule and administer a diagnostic APFT. I will check back in 30 days to ensure all your soldiers have been counseled. Supervise squad inventory of equipment. Joseph J. Paul Signature of Counselor: _________________________ Date: 6 Sep 02 ____________ PART IV - ASSESSMENT OF THE PLAN OF ACTION Assessment: individual counseled and provides useful information for follow-up counseling): Assessments done on: 03 OCT 02_JTL/JTP___, 04 NOV 02 _JTL/JTP On 26 SEP 02 observed SGT Name conducting a squad equipment inventory. He made the necessary correction and signed for and accepted responsibility for the squad equipment. On 02 OCT 02 SGT Name took a diagnostic APFT and scored 220 with a score of 65 on the run. 04 OCT 02 SGT Name attended the unit Family Support Group meeting with spouse. 07 OCT 02 reviewed SGT Name's squad initial counseling packets. Quality counseling was done. 06 NOV 02 reviewed SGT Name's squad SRP packets and they meet the standards. SGT Name did a super job in conducting section PT during the week of 12 -15 NOV 02. 28 NOV 02 SGT Name took an additional diagnostic APFT to assess his individual PT program and increased his score on the run by 20 points. Joseph J. Paul Jim T. Lester Counselor: __________ Individual Counseled: _________ Date of Assessment: Note: Both the counselor and the individual counseled should retain a record of the counseling. Slide 47 6 DEC 02 _______

DEVELOPMENTAL COUNSELING FORM For use of this form see FM 22 -100. DATA REQUIRED DEVELOPMENTAL COUNSELING FORM For use of this form see FM 22 -100. DATA REQUIRED BY THE PRIVACY ACT OF 1974 AUTHORITY: 5 USC 301, Departmental Regulations; 10 USC 3013, Secretary of the Army and E. O. 9397 (SSN) PRINCIPAL PURPOSE: To assist leaders in conducting and recording counseling data pertaining to subordinates. ROUTINE USES: For subordinate leader development IAW FM 22 -100. Leaders should use this form as necessary. DISCLOSURE: Disclosure is voluntary. Name (Last, First, MI) Lester, James T. PART I - ADMINISTRATIVE DATA Rank / Grade Social Security No. SGT 123 -45 -6789 Organization Date of Counseling 6 DEC 02 Name and Title of Counselor YOUR UNIT SFC Paul, Joseph/PSG PART II - BACKGROUND INFORMATION Purpose of Counseling: (Leader states the reason for the counseling, e. g. Performance/Professional or Event. Oriented counseling and includes the leaders facts and observations prior to the counseling): This is your 2 nd Quarterly Counseling as 4 th Squad Leader for 1 st Platoon. This also serves as your 2 nd quarterly NCOER counseling. PART III - SUMMARY OF COUNSELING Complete this section during or immediately subsequent to counseling. Key Points of Discussion: OTHER INSTRUCTIONS This form will be destroyed upon: reassignment (other than rehabilitative transfers), separation at ETS, or upon retirement. For separation requirements and notification of loss of benefits/consequences see local directives and AR 635 -200. DA FORM 4856 -E, JUN 99 EDITION OF JUN 85 IS OBSOLETE Slide 48

PART III - SUMMARY OF COUNSELING Complete this section during or immediately subsequent to PART III - SUMMARY OF COUNSELING Complete this section during or immediately subsequent to counseling. Key Points of Discussion: o Review and assess last Performance/Professional Growth Counseling. o Preparation for upcoming JRTC deployment (April 2003): o Review squad’s SRP packets. o Squad and individual equipment readiness o Squad’s APFT, weapons qualification, military and civilian education and boards o In support of upcoming Brigade Command Inspection (Appointment as Unit Arms Room NCOIC) o Short Term Individual Goal: o Preparation for Promotion (Continue to improve weapon qualification, APFT score, civilian/military education, and compete for Battalion NCO of the Month Board). o Long Term Individual Goal: o Future in the Army (Approaching ETS) o Leadership self-assessment (FM 22 -100, Appendix B) OTHER INSTRUCTIONS This form will be destroyed upon: reassignment (other than rehabilitative transfers), separation at ETS, or upon retirement. For separation requirements and notification of loss of benefits/consequences see local directives and AR 635 -200. EDITION OF JUN 85 IS OBSOLETE DA FORM 4856 -E, JUN 99 Slide 49

 (Outlines actions that the subordinate will do after the counseling session to reach (Outlines actions that the subordinate will do after the counseling session to reach the agreed upon Plan of Action: goal(s). The actions must be specific enough to modify or maintain the subordinate’s behavior and include a specific time line for implementation and assessment (Part IV below): o Conduct a squad SRP packet review by 6 JAN 03 and update as needed (special attention on family care plans, medical and dental records). o Verify load plans within the next 30 days and submit operational supply request to unit supply sergeant. o Conduct maintenance on all individual crew-served weapons. o Schedule and conduct a TA-50 layout to check serviceability and accountability and correct all deficiencies within this quarter. o As Unit Arms Room NCOIC, review company’s past CI results and identify amber and red deficiencies by 13 DEC 02. o Schedule for the next installation’s Unit Armorer Supervisor’s Course. o Refer to the Army’s Developmental Counseling Library (www. counseling. army. mil) and obtain a copy of the unit armorer’s counseling checklist. DA FORM 4856 -E (Reverse) Slide 50

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 (Outlines actions that the subordinate will do after the counseling session to reach (Outlines actions that the subordinate will do after the counseling session to reach the agreed upon Plan of Action: goal(s). The actions must be specific enough to modify or maintain the subordinate’s behavior and include a specific time line for implementation and assessment (Part IV below): o Conduct a squad SRP packet review by 6 JAN 03 and update as needed (special attention on family care plans, medical and dental records). o Verify load plans within the next 30 days and submit operational supply request to unit supply sergeant. o Conduct maintenance on all individual crew-served weapons. o Schedule and conduct a TA-50 layout to check serviceability and accountability and correct all deficiencies within this quarter. o As Unit Arms Room NCOIC, review company’s past CI results and identify amber and red deficiencies by 13 DEC 02. o Schedule for the next installation’s Unit Armorer Supervisor’s Course. o Refer to the Army’s Developmental Counseling Library (www. counseling. army. mil) and obtain a copy of the unit armorer’s counseling checklist. o Conduct a Performance/Professional Growth Counseling with the unit armorer; identifying priority work for the upcoming CI within 2 weeks. o Coordinate with unit maintenance for corrective action on all deficiencies (ensure to involve the Arms Room OIC to de-conflict any maintenance issues). o Submit certificate for Unit Arms Room training through S-1 for inclusion into ERB. o Obtain the necessary study materials for preparation of NCO of the Month Board. o Schedule appointment with the Battalion Reenlistment NCO to review reenlistment options. o Lead by example in performance, fitness, and appearance o Use some form of a personal planning calendar to organize requirements DA FORM 4856 -E (Reverse) Slide 57

Session Closing: (The leader summarizes the key points of the session and checks if Session Closing: (The leader summarizes the key points of the session and checks if the subordinate understands the plan of action. The subordinate agrees/disagrees and provides remarks if appropriate): Individual counseled: I agree / disagree with the information above Individual counseled remarks: Jim T. Lester 6 Dec 02 Signature of : Individual counseled _________________________ Date: ________ Leader Responsibilities : (Leader’s responsibilities in implementing the plan of action): Signature of Counselor: _________________________ Date: ____________ PART IV - ASSESSMENT OF THE PLAN OF ACTION Assessment: individual counseled and provides useful information for follow-up counseling): Counselor: __________ Individual Counseled: _________ Date of Assessment: _______ Note: Both the counselor and the individual counseled should retain a record of the counseling. Slide 58

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Lester, James T. james. lester@ 123 -45 -6789 0 Completed ___hours of correspondence courses Lester, James T. james. lester@ 123 -45 -6789 0 Completed ___hours of correspondence courses related to his MOS X 0 Increased APFT by 20 points X X X 0 Exhibited knowledge of the Command Supply Discipline program by identifying discrepancies during inventories 0 Encouraged all squad members to enroll in ACCP X Slide 60

Session Closing: (The leader summarizes the key points of the session and checks if Session Closing: (The leader summarizes the key points of the session and checks if the subordinate understands the plan of action. The subordinate agrees/disagrees and provides remarks if appropriate): Individual counseled: I agree / disagree with the information above Individual counseled remarks: Jim T. Lester 6 Dec 02 Signature of : Individual counseled _________________________ Date: ________ Leader Responsibilities : (Leader’s responsibilities in implementing the plan of action): My first priority is to coordinate with the S-3 to ensure that you are enrolled in the next Unit Armorer Supervisor Course. I will de-conflict issues between your squad leader duties and your appointed duties as Arms Room NCOIC. Will support and encourage continuation of personal fitness program. Will provide examples of planning calendars. Joseph J. Paul Signature of Counselor: _________________________ Date: 6 Dec 02 ____________ PART IV - ASSESSMENT OF THE PLAN OF ACTION Assessment: individual counseled and provides useful information for follow-up counseling): Counselor: __________ Individual Counseled: _________ Date of Assessment: _______ Note: Both the counselor and the individual counseled should retain a record of the counseling. Slide 61

YRS OF SVC 1 -3 RANK PVT PFC SPC/CPL Career Development Model 4 -6 YRS OF SVC 1 -3 RANK PVT PFC SPC/CPL Career Development Model 4 -6 SGT DUTY ASSIGNMENT 7 -9 10 -15 16 -19 20 -30 SSG SFC MSG 1 SG SGM CSM ACTIVE COMPONENT/RESERVE COMPONENT DUTY/ DRILL SERGEANT TEAM LEADER SGL/INSTR PLATOON SGT SECTION SUPV USAR ADVISOR FIRST SERGEANT SECTION CHIEF SQUAD LEADER EQUIP SYS OPER INSTITUTIONA L TRAINING RECOMMEN DED NCOESRELATED COURSES SHIFT SUPV BCT/AIT PLDC BNCOC PRIOR TO PLDC: English Composition Basic Mathematics Computer Literacy PRIOR TO BNCOC: Communication Skills Personnel Supervision SL 10/20 ACCP Speech Recommended Reading Standard: 10 Achieve Writing Standard RECOMMEN DED CMFRELATED COURSES AND ACTIVITIES SKILL LEVEL 10 SKILL LEVEL 20 Human Growth & Development Reading Development Role of Military SECTION CHIEF STAFF NCO SERGEANTS MAJOR COURSE ANCOC PRIOR TO ANCOC: Principles of Management Effective Writing Leadership & Counseling Effective Communication PRIOR TO SMC: Research Techniques (Statistics) Human Resource Management Time Management Recommended Battle Staff NCO Course 1 SG Course Recommended Reading Standard: 12 Achieve Writing Standard SKILL LEVEL 50 SKILL LEVEL 30 SKILL LEVEL 40 Contemporary Moral Accounting/Finance Issues Personal Finance Stress/Criss Mgt Principles of Business Counseling Principles Economics and Practies RECOMMEND AA/AS: Applied Science in Management or Liberal Arts BA/BS: By the 19 th Year of Service CMF-RELATED By the 11 th Year of Service Slide 62 CERTIFICATION

Summary Counseling Subordinate Centered Strategy ü Subordinate-centered ü Active Listening ü Goal orientated ü Summary Counseling Subordinate Centered Strategy ü Subordinate-centered ü Active Listening ü Goal orientated ü Responding ü Questioning The Session ü Open the Session ü Discuss the issue Purpose ü To develop subordinates The Process ü Identify the need ü Prepare ü Develop POA ü Conduct ü Record & Close ü Assessment Slide 63

QUESTIONS? CENTER FOR ARMY LEADERSHIP Web Sites: www. counseling. army. mil www. leadership. army. QUESTIONS? CENTER FOR ARMY LEADERSHIP Web Sites: www. counseling. army. mil www. leadership. army. mil Slide 64