Contracts Training Summer 2007 1 Agenda

Contracts Training Summer 2007 1

Agenda • Entering a Provider • Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number (CLIN) –Facility §Linking Provider • Contract Monitoring 2

Administrative Details 3

Purpose of Contracts Training • To learn to effectively use FACES. NET as a tool to track information regarding contracts that CFSA into for the provision of child welfare services by private providers. • To learn to setup new contract information in the District of Columbia’s Statewide Automated Child Welfare Information System. • To learn to manage and monitor CFSA’s contracts with private provider agencies. 4

Introductions Please tell us –Your name and role in your Unit/Administration –Your experience level with the system and with computers –How long have you been with the agency –Your expectations for this training session –One personal fun fact 5

What is FACES. NET? • It is the District of Columbia’s Statewide Automated Child Welfare Information System (SACWIS). • It is a tool to organize that information. • It is a large database. 6

What is SACWIS? • Federally mandated through the Administration of Children and Families; • Comprehensive automated case management tool that supports a case from investigation, removal of a child through placement, until the child achieves permanence, and all the other supportive functions such as finance, contracts, clinical practice, well being indicators, etc; • Required to support mandated Federal reporting of data to the Adoption and Foster Care Analysis Reporting System (AFCARS) and the National Child Abuse and Neglect Data System (NCANDS). 7

What is SACWIS? (cont) • House and utilize information to promote stability, economic security, responsibility, and self-sufficiency of children and families within our care; • Captures the entire life of a case; • Ability to provide case specific and aggregate reports; • Collects information relating to the eligibility of individuals under Title IV-E. 8

Benefits of FACES. NET - on the Web? • User Friendly – GUI Interface; • Workers from CFSA and Private Agencies have the same access to FACES. NET; • Saves Time (Field versus Office); • Increased Accessibility - All users have access from anywhere there is Internet Service Provider access, i. e. Court, MPD, home etc; • Workers are closer to the community; 9

FACES. NET Security 10

FACES. NET Security • SSL/Veri. Sign (same as your bank or Amazon. com function); • Role-based security; • Some rules to live by: –Be aware of shoulder surfers; –Protect your password; –Do not save client and case data on disk or flash drive; –ALWAYS remember to log out; • Compliance with HIPAA & DC Government IT security; 11

Why is Security Important? • It protects client and worker confidentiality; • Prevents unauthorized access to client and case data; • Tracks who has made changes to data. 12

Parameters for Passwords • Call Helpdesk if you forget your password; Passwords should be: –Easy to remember; –Difficult for others to guess; –Changed when appropriate; –Password should be 7 -10 characters long and should be alphanumeric including special characters. Make Good Passwords –Combine a letter from each word in a phrase; § Examples: Jack and Jill own two cats named Whiskers and Tuna. üPassword: J&Jo 2 cn. W&T 13

Protect Your Password 14

When You Leave Your Desk 15

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Audits Database updates Network access Case access and updates Do NOT Loan Your Identity 17

Features 18

What is a Field? 19

Mandatory Fields • These fields are denoted by an asterisk (*) and are yellow in color 20

Half Mandatory Fields • These fields are denoted by red doubleasterisk (**). 21

Federal Reporting Fields • These fields are denoted by a double-cross (‡) and are Blue in color. 22

Picklist 23

Address Box 24

Text Box 25

Tabs 26

Select Box Click here 27

Date Box Click here 28

Quick Link Click here 29

Log On… http: //faces. cfsa. dc. gov 30

Logging On 31

FACES. NET Navigation 32

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Client Screen 34

Service Plan Screen 35

Contract 36

Interfaces, Reports, Resources 37

Existing Interfaces • ACEDS (Automated Client Eligibility Determination System) • SOAR (System of Accounting and Reporting) • Family Court 38

Existing Reports • On-line • DDE – Dynamic Data Exchange • Template • Management 39

More Resources • FACES. NET User Manual • CFSA Policy Manual • FACES. NET Weekly Workdays • FACES. NET Tip Sheets • CFSA Help Desk 202. 434. 0009 Email: cfsa. helpdesk@dc. gov 40

Reporting Issues to the Help Desk • Name of the screen; • Exactly what happened; • Exact wording of any error messages; • Screen shot of the problem, if possible. 41

Question & Answer 42