Connect Long Island Partnership Long Island Regional

Connect Long Island Partnership – Long Island Regional Innovation Grant Project Regional Strategic Implementation Plan Summary Funded under a grant from USDOL 1

Funded under a grant from USDOL 2

The Six Critical Phases of Economic Transformation Funded under a grant from USDOL 3

Table of Contents (This table refers to the full Plan. Some of the items listed are not included in this presentation. ) Table of Contents Executive Summary Organization Chart I. II. IV. V. VII. Achievements and Promising Practices Regional Identity and Vision Goals and Strategies Governance Operations Leveraged Resources Sustainability Attachment A: Attachment B: Attachment C: Attachment D: Attachment E: Attachment F: Attachment G: Strengths Weaknesses Opportunities Threats Analysis Report Focus: Rapid Response and Business Retention Prepared by the Long Island Forum for Technology (LIFT) Strengths Weaknesses Opportunities Threats Analysis Report Focus: Entrepreneurship Prepared by Center for Governmental Research (CGR) in association with the Scott Skodnek Business Development Center of Hofstra University Dislocation Event Log Long Island Regional Innovation Grant Skills Survey Technology Options (Researched by LIFT) Developing a Robust Platform for Real-Time Labor Market Analysis, Written By: Employ. On Technologies, Inc. and Burning Glass International, Inc. Independent Evaluation of LIRIG Project Bibliography Acknowledgements Funded under a grant from USDOL 4

Executive Summary Funded under a grant from USDOL 5

Background • Funded by a grant awarded by the U. S. Department of • Labor to the Town of Hempstead Department of Occupational Resources (DOOR), on behalf of the Connect Long Island Partnership Connect Long Island is coordinated by the Long Island Forum for Technology (LIFT) and includes the region’s three Local Workforce Investment Boards (LWIBs), the New York State Department of Labor (NYSDOL), the Long Island – Regional Adult Education Network (LIRAEN), New York State Empire State Development Corporation and other partners Funded under a grant from USDOL 6

Project Purpose • To enhance our regional economic • transformation strategy by creating a Regional Strategic Implementation Plan to convert dislocated workers into skilled workers in our talent pipeline Strategies contained in the Plan will also benefit economically disadvantaged adults, youth, veterans, individuals with disabilities, older workers and other underutilized workers Funded under a grant from USDOL 7

SWOT Analysis • Conducted a Strengths, Weaknesses, Opportunities and Threats or “SWOT” Analysis in two categories • Category One, prepared by the Long Island Forum for Technology (LIFT), focuses on Rapid Response and Business Retention • Category Two, prepared by the Center for Governmental Research (CGR), in association with the Scott Skodek Business Development Center of Hofstra University, focuses on Entrepreneurship Funded under a grant from USDOL 8

Category One prepared by the Long Island Forum for Technology (LIFT), focuses on Rapid Response and Business Retention (Summary) • • Strengths Regional workforce team (i. e. Connect Long Island Partnership) Regional high tech workforce, industry and small businesses Weaknesses • Regional stovepipes • Lack of early warning network and response/mitigation trigger points • • Opportunities Develop early warning process and leverage partnerships Develop technology to implement above • • Threats Failure to develop an early warning process Continue to regionally operate in a stove pipe manner Funded under a grant from USDOL 9

Category Two, prepared by the Center for Governmental Research (CGR), in association with the Scott Skodnek Business Development Center of Hofstra University, focuses on Entrepreneurship (Summary) • • Strengths Ample supply of training and financial resources Existing and established programs provide foundation to build upon Proximity to Greater New York provides deep well of potential Target group possesses education, experience and skills • • • Weaknesses Low-to-moderate understanding of resources and their availability Limited use of publically-funded supports for small business development Current resource programs exhibit only moderate levels of coordination Many rate as low the effectiveness of the region’s entrepreneurial network Limited use of detailed data to identify specific occupational dislocations Process not in place for evaluating potential entrepreneurs and ventures Funded under a grant from USDOL 10

Category Two, prepared by the Center for Governmental Research (CGR), in association with the Scott Skodnek Business Development Center of Hofstra University, focuses on Entrepreneurship (Summary) – (continued) • • Opportunities Education to inform about available resources and how to access detailed Warn Notice data on specific occupational dislocations Entrepreneurs express interest in accessing additional resources Utilization of O*Net to guide resource development in targeted ways Inform/train One-Stop counselors on entrepreneurial resources Develop and fund a program to allocate seed money to entrepreneurs meeting specific criteria Threats Duplication/overlap may spread resource network too thinly Uncertainty of funding for new programs and/or process improvements Funded under a grant from USDOL 11

Purpose of Implementation Plan • Describe a regional strategic planning process to equip dislocated workers with the information and skills needed to navigate emerging career pathways in transformative industry sectors • To accomplish this, we must: i. iii. Establish and maintain partnerships Leverage resources Implement innovative methods Funded under a grant from USDOL 12

Articulation with Connect Long Island Partnership • The LIRIG Implementation Plan is closely aligned • • with NYSDOL’s Regional Economic Transformation Strategies through a Sector or Cluster-Based Approach (Request for Proposals Number 13 N) Both the LIRIG and the 13 N Projects operate under the umbrella of our overarching transformation strategy, the Connect Long Island Partnership The Connect Long Island Partnership is coordinated by LIFT, under the auspices of the Executive Committee Funded under a grant from USDOL 13

Funded under a grant from USDOL 14

Section I: Achievements and Promising Practices Funded under a grant from USDOL 15

Achievements and Promising Practices • Established a Regional Strategic Implementation Plan to help satisfy • • • industry skill demands with dislocated and underutilized workers Implemented the LIRIG Worker Skills Supply Survey at regional rapid response events Cross-referenced worker skills supply survey data with industry demand data generated under the 13 N Regional Transformation Grant Project Applied mapping technology to identify industry locations and worker skill clusters (For a demonstration visit www. connectli. com) Applied of emergency management principles and techniques to evaluate and improve our rapid response process Posted of the Dislocation Event Log for strategic planning Conducted analysis and planning to develop a significant portion of our talent pipeline through entrepreneurial training Funded under a grant from USDOL 16

Achievements and Promising Practices (continued) • Enhanced our regional leadership and collaboration through the • • Connect Long Island Partnership, evidenced by our success in forming grant project consortia and in accessing grant funds for the benefit of the region Positioned Long Island to react quickly and effectively to opportunities for innovation created by the Recovery Act Identified technology options that will support transformation activities Developed the Green and Lean and Youth. Link Projects (Funded under New York State Department of Labor Grants described in Section II below) Implemented new curricula for Summer Youth Employment and Training Programs, developed by Paxen Learning Corporation, including: From STEM to Stern – Long Island’s Future and Green Jobs in the Economy Funded under a grant from USDOL 17

Section II Regional Identity and Vision Funded under a grant from USDOL 18

Definition of Region • Region defined as Nassau and Suffolk Counties • Possesses a separate economic identity, distinct industry characteristics, and a workforce that constitutes more than 1. 4 million workers (New York State Department of Labor (NYSDOL) Division of Research and Statistics) Funded under a grant from USDOL 19

Regional Strategic Vision We envision a regional economic transformation on Long Island that will be achieved through the efficient leveraging of the Connect Long Island Partnership to create and maintain • A sturdy foundation for innovation, entrepreneurship and • • • investment Business and industry growth and prosperity A highly talented workforce that engages all workers to their fullest potential Education and training curricula and courses of study that meet the demands of evolving career pathways Wages that are commensurate with the local standard of living and that support a high quality of life A cost effective, attractive, environmentally friendly healthy place for workers to advance in their careers, raise families and contribute to our future Funded under a grant from USDOL 20

Actions Required by Connect LI to Achieve Regional Vision • Secure adequate funding • Foster a business growth environment with training, • • • support and incentives for entrepreneurs Establish a strong working relationship between the planning and operational functions of partner organizations Maintain solid partnerships with business Ensure total quality management supported by a robust data collection, management information and analysis system Funded under a grant from USDOL 21

What Long Island Will be Best at if our Vision is Realized • Developing, retaining and attracting a highly talented workforce Funded under a grant from USDOL 22

Regional Opportunities that Connect LI is Currently Pursuing • Expanded and targeted education and workforce • • development services to dislocated workers, unemployed adults, youth and underutilized workers A transparent system for growth that can identify a multiplicity of opportunities, facilitating a flow of human capital to the most viable options Closer working partnerships with business and industry to contextualize curriculum development, education and training Creation of career pathways for our workforce Application of new technology to increase access to and efficiency in the delivery of reemployment and lifelong learning services Funded under a grant from USDOL 23

Transformation of Connect LI To benefit from regional Opportunities, Connect LI must function as a transparent working partnership, beyond simple coordination, that engages industry, education, economic development, workforce development, organized labor, faith-based and community-based organizations Funded under a grant from USDOL 24

Connect Long Island’s Major Regional Assets • • 24 degree-granting colleges 37 economic development agencies Several incubator projects and Centers of Excellence Regional Economy Transformation Strategies through a Sector or Cluster Based Approach (NYSDOL RFP #13 -N) NYSDOL RFP for Emerging and Transitional Worker Training – Bid #: Q-37 NYSDOL RFP for Disconnected Youth Training – Bid # 46 -Q New York Makes Work Pay Project, funded by a U. S. Department of Health and Human Services/New York State Office of Mental Health Medicaid Infrastructure Grant, which is jointly operated by the Burton Blatt Institute at Syracuse University and the Employment and Disability Institute at Cornell University Funded under a grant from USDOL 25

Existing Regional Assessment and Asset Mapping Tools • Dislocation Event Log, posted to the web, under a password protected section (The log can be accessed by local workforce investment board directors and other key stakeholders. The purpose of the password protection is to ensure discretion in cases where layoffs are not yet confirmed. ) • A soon to be implemented Layoff Aversion model that uses the term “Dashboard” to describe a range of information indicators, including Dunn & Bradstreet financials, to serve as early alert indicators • 13 N Industry Survey • LIRIG Worker Skills/Education Survey Funded under a grant from USDOL 26

Regional Assets that Can be Leveraged within an Achievable Timeframe • 13 -N survey data and training funds • Local One-Stop systems, including American • • • Recovery and Reinvestment Act (ARRA) funds Hempstead. Works Green and Lean Grant (Q-37) Hempstead. Works Youth. Link Grant (46 -Q) National Emergency Grant (NEG) Funds K through 12 and postsecondary college and university systems Economic development programs and funding Funded under a grant from USDOL 27

Section III Goals and Strategies Funded under a grant from USDOL 28

Goal 1 - Creation of a web-based inventory of the skills of dislocated workers and other underutilized workers Outcomes 1. Existing skills of workers in 2. our talent pipeline can be evaluated Gaps between skills supply and industry demand can be easily assessed 1. 2. 3. Strategies and Activities Require uniform entries into the New York State One. Stop Operating System (OSOS), throughout the Long Island Region and New York State if possible, to record worker skills Administer surveys to gather skills data from workers and record in a standardized reporting format Post skills data on a regional web site, and/or on a link to local web sites accessed by the Connect Long Island Partnership Funded under a grant from USDOL 29

Goal 2: Alignment of the service process for affected employees across the Region 1. Outcome Customers experience uniform rapid response services and referral to One-Stop Systems 1. 2. 3. 4. Strategies and Activities Convene a Rapid Response Operations Work Group to increase uniformity of services Require the Rapid response Work Group to report to the Connect Long Island Executive Committee on a regular basis Use employee dislocation data more strategically to target prospective entrepreneurs Aggressively inform and educate existing and budding entrepreneurs programs available to them Funded under a grant from USDOL 30

Goal 2: Alignment of the service process for affected employees across the Region (continued) 1. Outcome Customers experience uniform rapid response services and referral to One. Stop Systems Strategies and Activities 5. Ensure One-Stop counselors have adequate training in available programs, services and funding opportunities regarding entrepreneurial activities 6. Establish a more effective upfront evaluation mechanism for potential entrepreneurs 7. Leverage new technology to improve access to services and increase efficiency in service deliver, including: Skills Matching and Referral Technology (SMART 2010); PBS Literacy Link; Linked. In; etc. 8. Implement of virtual and inperson Discovery and Social Networking Workshops for workers to discover their skills and Funded under a grant from utilize new technologies USDOL 31

Goal 3 - Development of a computer program to crossreference the skills inventory with industry occupational demands identified by the Connect Long Island Partnership 1. Outcome Transparency of the talent supply and industry demand 1. 2. Strategies and Activities Write a new computer program to be utilized by the Long Island Region, or purchase software to perform this function Utilize automated tools for research, including: Burning Glass Technologies; O’Net Skills Profiler, etc. (See Attachment E – Technology Options) Funded under a grant from USDOL 32

Goal 4 - Publication of a web-based, updatable skills gap report 1. 2. 3. 4. Outcomes Closer, more productive relationship among industry, the workforce, education and economic development Quicker and more efficient job matching Quicker and more efficient diagnosis of skills gaps Better articulation between worker supply and industry demand 1. 2. 3. Strategies and Activities Mobilize partners to plan services in response to data findings Establish a process for ongoing cycle of data collection, reporting, analysis, action and evaluation Utilize the USDOL Competency-Based Model to identify the skills required for specific industries, to create an inventory of the skills that workers possess and then to overlay the two to identify gaps and design training to fill those gaps Funded under a grant from USDOL 33

Funded under a grant from USDOL 34

Goal 5 - Transformation of our reemployment system into a regional innovation system that aligns economic development, education and workforce initiatives 1. Combination of the Specific Outcomes described Goals I through IV above. 1. Combination of the Strategies and Activities described Goals I through IV above. Funded under a grant from USDOL 35

Alignment of Education, Workforce and Business • In addition to the goals described above, alignment of the three systems of education, workforce, and business can be achieved through a commitment by all three that the Connect Long Island transformation initiative will be integrated with their individual planning and operations activities • These three systems can work together to create contextualized curricula for education and training, facilitate navigation of workers to education and training, share information and to provide opportunities for workers to gain skills and to apply those skills in the workplace, while earning livable wages Funded under a grant from USDOL 36

Evaluation of Regional Strategic Implementation Plan • Evaluated by the Center for Essential • Management Services (CEMS), a contractor retained to provide a professional evaluation (See Attachment G) In addition to the performance metrics that will be used to assess the extent to which we are successful in implementing our Plan will include feedback from the Connect Long Island Partnership and the analysis of economic indicators Funded under a grant from USDOL 37

Section IV Governance Funded under a grant from USDOL 38

Leadership • The leadership team for the LIRIG Project is the Connect • • • Long Island Executive Committee The Executive Committee will evaluate the progress made toward achieving each of its goals on an annual basis All key stakeholders will be engaged in the decisionmaking process through clear lines of communication, including in-person meetings, e-mail, surveys, etc. Decisions in key areas will be made by the Executive Committee in consultation with the full partnership Funded under a grant from USDOL 39

Leadership Objectives • Clearly defined roles for the leadership and operations of the • • • Connect Long Island Partnership Increased access to information regarding industry skill demands, worker skills, skill gaps, available education and training Increased skills among the underutilized segments of the workforce, including mature workers, disconnected youth, individuals with disabilities, limited English proficient (LEP) individuals, etc. Greater transparency of data and information A closer connection between Rapid Response, labor exchange, and retraining Improved layoff aversion capability Operational services within One-Stop Centers that are responsive to strategic planning activities Funded under a grant from USDOL 40

Strategies to Achieve Leadership Objectives • Focused planning meetings of the Connect Long Island Partnership • • and Executive Committee Programming or purchase of a skills data base system Establishment of a transformation web site or web links Development of venues for key stakeholders to meet and achieve alignment Leveraging of new and additional resources Partnerships with supporting initiatives, such as the Strategic Early Warning Network Proactive strategic planning to prepare our region to benefit from emerging industry sector, such as the “green” sector Strengthening and alignment of our regional entrepreneurial programs Elimination service barriers created by separate “smokestacks” or “silos” Funded under a grant from USDOL 41

Governance Agreement • Interventions/course corrections will made • • through the consensus of the Connect Long Island Executive Committee Our governance will be documented by an agreement among the parties of the Executive Committee and our partner organizations Provisions will be in place for appealing decisions or dispute resolution through the process described in our agreement Funded under a grant from USDOL 42

Section V Operations Funded under a grant from USDOL 43

Internal Communication • Meetings of the Executive Committee • E-mail, web site postings, teleconferences, etc. • The Executive Committee will disseminate information to the partners Funded under a grant from USDOL 44

External Communication • External communication with the broader region, the average citizen, and the media will be accomplished the reports, web postings, etc. • Web-based surveys will be utilized for obtaining feedback/input from the broader region Funded under a grant from USDOL 45

Section VI Leveraged Resources Funded under a grant from USDOL 46

Programs/Funding to be Leveraged • • • • Workforce Investment Act WIA Title I-B: Adults, Dislocated Workers and Youth) Job Corps Wagner-Peyser Act Trade Adjustment Assistance and North American Free Trade Agreement (NAFTA) Transitional Adjustment Assistance Activities Authorized under Chapter 41 of Title 38 Local Veterans Employment Representatives and Disabled Veterans Outreach Programs Authorized under State Unemployment Compensation Laws WIA Title II Adult Education and Literacy Act Title I of the Rehabilitation Act of 1973 Title V of the Older Americans Act Post Secondary Vocational Education Activities Authorized under the Carl D. Perkins Vocational and Applied Technology Education Act Employment and Training Activities under the Community Services Block Grant TANF Programs Authorized under Part A of Title IV of the Social Security Act Programs authorized under the National and Community Service Act Youth. Build Other Appropriate Programs, including Programs relating to Transportation and Housing, etc. American Recovery and Reinvestment Act of 2009 Funded under a grant from USDOL 47

Grant Development • Additional grant funding and leveraged resources will be developed in accordance with the Connect Long Island transformation strategy Funded under a grant from USDOL 48

Examples of Grants Pursued to Date • U. S. Department of Health and Human Services/New York State • • • Office of Mental Health Medicaid Infrastructure Grant NYSDOL RFP for Emerging and Transitional Worker Training – Bid #: Q-37) NYSDOL RFP for Disconnected Youth Training – Bid # 46 -Q USDOL American Recovery and Reinvestment Act of 2009 Solicitation for Energy Partnership Grants, Funding - # SGA/DFA PY 08 -18 USDOL ARRA of 2009 Solicitation for State Energy Partnership and Training Grants # PY-08 -20 USDOL ARRA of 2009 Solicitation for Health Care Sector Grants, Funding # SGA/DFA PY 08 -18 Funded under a grant from USDOL 49

Section VII Sustainability Funded under a grant from USDOL 50

Sustainability • The Connect LI Executive Committee and Partnership is • • • approaching all projects involving the stakeholders as part of the transformation effort Connect LI is committed to adhering to a consistent process that will be sustained after the RIG funding period ends Social networking efforts will be undertaken on an ongoing basis by the Executive Committee to ensure all regional stakeholders are engaged Through this social networking, we will ensure that all stakeholder groups are present at the discussion table and that new stakeholder groups are continually added based on regional data analysis Funded under a grant from USDOL 51

Funded under a grant from USDOL 52

Funded under a grant from USDOL 53

Regional Economic Transformation Strategies – 13 N Grant – Industry Demand Skills – Researched by LIFT Funded under a grant from USDOL 54

LIRIG Event Log Funded under a grant from USDOL 55

Technology Options – Researched by LIFT • • • http: //www. onetsocautocoder. com/plus/onetmatch http: //www. missourieconomy. org/ http: //burning-glass. com/ http: //www. employon. com/ http: //workforceassociates. com/torq. html http: //connectli. org Funded under a grant from USDOL 56

Technology Options – Researched by LIFT (continued) • To provide a listing in preferential order may not be justified here, as these websites combined bring an array of assistance. The ideal site would be to combine selected attributes below to those found in the (Missouri Economic Research and Information Center ) MERIC website. Attributes such as these will make the Long Island Region more efficient tool in assisting incumbent and displaced workers : ü Customizable job search tools and create-manage one’s own user ü ü accounts and run searches for job placements; resume design, found in Employ. On Visual displays similar to TORG Lens Software System from Burning Glass Applicant Tracking System from Burning Glass Job Boards from Burning Glass Funded under a grant from USDOL 57

LIFT/four. Dscape® - Visualization Techniques for Workforce Resources Demand Supply Funded under a grant from USDOL 58

Developing a Robust Platform for Real-Time Labor Market Analysis , Written By: Employ. On Technologies, Inc. and Burning Glass International, Inc. • This abstract is presented as an example of a commercially available skills matching technology study that could be conducted for the Long Island Region. Funded under a grant from USDOL 59

Independent Evaluation An independent evaluation of the LIRIG was completed by the Center for Essential Management Services is included. Funded under a grant from USDOL 60

Bibliography “Training and Employment Guidance Letter (TEGL) No. 16 -03, ” “TEGL No. 16 -03, Change 1, ” “TEGL No. 16 -03, Change 2, ” “TEGL No. 16 -03, Change 3, ” “TEGL No. 16 -03, Change 4, ” “TEGL No. 16 -03, Change 5, ” United States Department of Labor Employment and Training Administration “Regional Innovation Grant Proposal, ” Town of Hempstead Department of Occupational Resources “Employment in New York State Newsletter, ” New York State Department of Labor Division of Research and Statistics “Long Island Business News Leadership Guide – 2009, ” Long Island Business News “Long Island Index Report – 2008; ” “Long Island Index Report – 2009, ” The Rauch Foundation “Long Island Regional Innovation Grant Final Report” - Center for Governmental Research and Scott Skodnek Business Development Center of Hofstra University “Long Island Regional Innovation Grant Final Report” - Long Island Forum for Technology, Inc. “Strengths Weaknesses Opportunities Threats Analysis Report , ” Center for Governmental Research and Scott Skodnek Business Development Center of Hofstra University “Strengths Weaknesses Opportunities Threats Analysis Report, ” Long Island Forum for Technology, Inc. “Developing a Robust Platform for Real-Time Labor Market Analysis, ” Employ. On Technologies, Inc. and Burning Glass International, Inc. “Evaluation of the Long Island Regional Innovation Grant (LIRIG) Project, ” Center for Essential Management Services http: //www. onetsocautocoder. com/plus/onetmatch http: //www. missourieconomy. org/ http: //burning-glass. com/ http: //www. employon. com/ http: //workforceassociates. com/torq. html http: //www. connectli. org Funded under a grant from USDOL 61

Acknowledgements The Connect Long Island Executive Committee would like to thank the United States Department of Labor funding this project and providing technical assistance. The Committee would also like to thank the New York State Department of Labor for providing guidance and coordination. In addition, the Committee greatly appreciates the work of the members of the Innovation Workgroup in developing this Implementation Plan. The Committee would also like to thank the vendors who conducted the SWOT analysis and submitted final reports that were utilized in the creation of this document. Funded under a grant from USDOL 62

Editor’s Notes • In October of 2009, the New York State Department of Labor launched the Burning Glass SMART 2010 – Skills Matching and Referral Technology system pilot • This pilot is being implemented in the Long Island Region Funded under a grant from USDOL 63

For More Information Contact: Ana-Maria Hurtado Commissioner/WIB Director Town of Hempstead Department of Occupational Resources 50 Clinton Street, Suite 400 Hempstead, New York 11550 (516) 485 -5000, ext. 1105 (516) 485 -5009 (Fax) amh@hempsteadworks. com www. hempsteadworks. com Funded under a grant from USDOL 64