Congratulations, 80 years of Social Insurance Czech Republic After the Party, an ICT perspective, Prague, 18 -10 -2004 Martin Huizenga, the Netherlands, acting chair TCDP
EU Regulation 1408/71, 883/04 free movement of workers Insured in all Member States, no gaps, not double
EU Adminco & TCDP • Administrative Committee decides • TCDP proposes, regulation & ICT experts • Action plan 2004 -2008: – total electronic data exchange (no E forms) – web-based architecture – ID of natural & legal persons – portable ID, e. HIC, e. SSC
The chain • • • Czech Social Insurance domain via Czech Competent Institutes (CI) connected to EU domain via CI other Member State (MS) connected to SI domain other MS and back
Competent Institute • from national to international responsibility and back • from national to international standards and back • ICT connection to the EU architecture: Forwarding Point
Data exchange experience until now, paper and ICT • • • Processes take a long time E-forms time consuming complex services to migrant citizens formal exchange still paper quality data varies clearance times take months to several years, average 7 month, post 7 days, ICT few seconds, conclusion: delay in MS!
National data household • A successful international <data exchange> begins with a very successful national <data exchange>. • <data household>, <architecture>, <infrastructure>, <organisation>. • data available and where? • Objective quality data • Front- and Backoffice (FO/BO)
Business case (BC) • Only when the international connection is part of the development of national architecture there is a possibility for a cost/benefit balance • BC, SVB, E 200: – clearance times -/- 40% – processing costs -/- 10 ->30% – fraud prevention – multiple use of data & other spin-off
FO: Could we do with less? • Deliver same information over and over again • Same (personal) data in +/- 800 databases, consistency? , calculating citizen • Communication, Citizen must deliver, within timeframe, penalties, other way around? “Why? ”: because rules and regulations
FO: communication with citizens • • • Government: citizen- and demand driven Services in full, event-driven Legislation, increasing individualisation Citizens, increasingly mobile Prevention instead of cure Openness on data already stored
FO: communication principles • I, the citizen, desire complete & timely answers (services) to a request on my part • Every instance of communication is valuable and enough, information on the process, WFM inside and outside • Data, provided once, retained always • Identification: PKI, card, biometrics • Czech policy: people first
BO: why exchange data between public organisations • No good FO without a very good BO • A citizen-/ demand driven government is responsible and organised as a whole • Structured co-operation, =right to exist, more & in depth expertise • recycling of knowledge/processes/data • uphold the law, prevent fraud • costs less, works faster
BO: prejudices • I am the greatest, longest, biggest, fairest, . . The best, better than all the rest • I am responsible for my law, my whole law and nothing but that law, so I will help only myself and do every part of it by myself • Besides, the quality of my data is far better than that of my neighbours • My data= my reason of my existence • Data exchange threatens my independence
BO: exchange principles • Authentic source, ad hoc queries, spontaneous delivery • Quality circle, both supplier & customer responsible, mandatory return message • The ICT time is right, e-government, B 2 B • AO principle, confront processes with conflicting interests • Identification: unique national/EU number
The challenge! • A responsible government wants to be responsible as a whole • Data exchange is the recycling of a process • Data exchange is only based upon the desire & will to make mutual agreements
The Dutch system-1 • • BO: Public network&broker (www. rinis. nl) BO: Authentic sources + quality circle BO: Civil Register on line FO: Digi. D for personal services, same Digi. D for all public organisations • FO/BO: Services event driven in progress
The Dutch system-2 • FO/BO: Once delivered always delivered • FO: Digi. D personal data, civilian responsible. • FO/BO: Common (re)use of proven technology, no competition on ICT
The advise • Develop a national system, step by step, the benefits are in the national use! • Develop it from the start in an ICT way • until the EU exchanges totally electronic in 2008 print the E-forms out of your ICT system in the last chain before the international domain (CI), consequence: you only need to change “the print” in the 2008 conversion to go totally electronic
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