Computerized Physician Order Entry How to Create Meaningful

Computerized Physician Order Entry How to Create Meaningful Change from Potential Chaos A Speaking and Seminar Program A Physician Leadership Development Program Francine R. Gaillour, MD, MBA, FACPE CPOE Strategic Advisor & Leadership Coach Professional Speaker Executive Director of Creative Strategies in Physician Leadership www. Physician. Leadership. com francine@physicianleadership. com (425) 885 -5753 1

CPOE Speaking and Leadership Program – Who is this for? n n n For healthcare systems who want to successfully implement CPOE For physician leaders who want “buy in” from front line physicians “Whether you are 2 years or 2 months away from CPOE, Dr. Gaillour’s strategic insights about CPOE and cultural change will significantly improve your strategy, readiness and results” www. kihealth. com Copyright 2003 Ki Health, Inc. 2

Health System Challenge n n n $15 - $30 Million capital investment in healthcare IT High expectations for IT ROI and clinical quality improvement “value” Implementation efforts expected to “integrate” new facilities & clinical staffs www. kihealth. com Copyright 2003 Ki Health, Inc. 3

Common Stumbling Blocks n n n Lack of physician buy-in Lack of organizational alignment with vision Implementation not aligned with clinical process improvement principles and methods n n n Evidence-based guidelines are new concepts “Process improvement” is a new discipline “Quality teams” and “EMR teams” often do not overlap www. kihealth. com Copyright 2003 Ki Health, Inc. 4

New Competencies Required n n n Transformational leadership Integration of evidence-based medicine into workflow redesign Clinician readiness training for clinical process improvement enabled through technology and CPOE The typical CPOE vendor does NOT provide this www. kihealth. com Copyright 2003 Ki Health, Inc. 5

Dr. Gaillour’s Speaking & Leadership Program - Summary n My Keynote is your “change catalyst”: n n CPOE Strategy Seminars for Physician Leaders: n n What is the gap between complacency and cooperation? Seminars for the Front Line Physicians: n n “How to Involve Physicians for CPOE Success” “Physician Task Force Development” “Integrating Guidelines and Alerts into CPOE” CPOE Cultural Readiness Assessment n n “Computerized Physician Order Entry: Why Now? Why Us? “Survival Skills for Physicians Who Want to Thrive in the Future of e-health and Evidence-based Medicine” Leadership Coaching for the CMIO, Physician Liaison www. kihealth. com Copyright 2003 Ki Health, Inc. 6

What Clients Are Saying: n “Your presentation more than lived up to our expectations. Your powerful insights in this arena were a wonderful lesson in real world experience. It will enable [us] to act more effectively as a force inspiring clinicians to change. ” ---Dr. David Masuda, IT Liaison, University of Washington n “Your insightful comments provided a solid framework for the day. . . a very successful program. . . attributable in great part to your participation. ” ---Dr. David Lerman, Kaiser Permanente Board of Directors n “We really appreciated your ‘rallying’ the docs. . . the IT team was inspired to move forward. . . Your coaching has been very helpful to me. ” ---Dr. Peter Springsteen, Medical Director IS, Munson Healthcare www. kihealth. com Copyright 2003 Ki Health, Inc. 7

The question is no longer WHETHER there is an ROI from CPOE, but HOW to mobilize your organization to achieve it. . . www. kihealth. com Copyright © 2003 Ki Health Inc. 8

Contact Dr. Gaillour to arrange an introductory conversation n n Is this program of interest to you? Please contact me to explore how we can work together: francine@physicianleadership. com (425) 885 -5753 www. kihealth. com Copyright 2003 Ki Health, Inc. 9

Francine R. Gaillour, MD, MBA, FACPE CPOE Strategic Advisor and Leadership Coach francine@physicianleadership. com (425) 885 -5753 n n n Francine R. Gaillour, MD, MBA, FACPE, is President of Ki Health and Executive Director of Creative Strategies in Physician Leadership, a business and leadership development resource for physicians. Dr. Gaillour previously served as Medical Director and Sr. Vice President of Research and Development with HBS International, overseeing healthcare outcomes research, clinical product development and clinical effectiveness programs. As Medical Director for PHAMIS Inc. , then Director of Market Solutions for IDX, she was responsible for Electronic Medical Record development and market strategy for hospitals and health systems. Undergraduate trained in Biomedical Engineering, Dr. Gaillour received her Doctorate in Medicine from the University of New Mexico School of Medicine. She also holds a masters degree in business administration from the University of Tennessee. An experienced clinician, board certified in Internal Medicine, she is a Fellow and Board Member of the American College of Physician Executives. Dr. Gaillour is a nationally recognized speaker and author on Information Technology, physician leadership and healthcare transformation. www. kihealth. com Copyright 2003 Ki Health, Inc. 10