Comprehensive Communication Management System CCMS is an

Comprehensive Communication Management System

CCMS is an innovative and pioneering communication tool CCMS has the features of Bulk SMS Automated Fax messages e. Mail management Bulk voice calling & IVRS Helps in Quick reaction and decision making in response to information received from various sources. 2

BULK SMS GSM Modem and SMS junction compatibility SMS receiver groups management Predefined Group selection and forward SMS Authorisation and Authentication of senders Web based monitoring Web based system reporting Password protected control 3

FAX Management Automated FAX sending and receiving FAX receiver groups management Predefined Group selection and forward FAX System keeps trying till the FAX is delivered Web based monitoring and reporting SMS based instruction to send a FAX to a number Password protected control 4

Email Management Sending Bulk e. Mails to Group of users Forwarding received E-Mail to different groups Web based monitoring and reporting Password protected control Sending an E-mail and SMS after a FAX is delivered 5

BULK voice calling / IVRS Web based activation of dialling Web based loading of caller list Web based call monitoring Web based system reporting Password protected control Call back support for listening to the message through IVRS 6

System Requirements Items PC Description One branded computer System with 1 GB RAM and 80 GB HDD or higher For SMS transactions a GSM Sim card and a SMS FAX EMAIL GSM Modem. 56000 bps data/voice/fax modem with serial interface and a dedicated telephone line. To web enable the application Static IP address from any Internet service provider be obtained. BULK CALLING 1 Primary Rate Interface (PRI) card & ISDN Connection with IVRS, G. 703 modem pair OS – Linux fedora core Database – Post. GREsql Web server – Apache tomcat 7

Possibilities of usage Sl. No Description Focus Department(s) 1 Disaster Management Information Systems State Disaster Management Authorities 2 Online Grievance Redressal systems for various Citizen centric Departments. Municipalities, C 2 G services 3 Reservoir Storage, Canal Network flow monitoring systems Irrigation 4 Welfare schemes monitoring like mid day meal Welfare Departments 5 Welfare Hostels boarders monitoring, stock position Welfare Departments 6 Conducting General Elections to Legislative Assembly Constituency and House of Parliament in Government Election commissions, District Collectorates 7 Stock movement in civil supplies department State civil supplies department 8 Weather, Rainfall information from blocks/mandals Directorate of Economics and statistics departments 8

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Disaster Management 10

Disaster Management - Needs Critical Flood and Emergency Warnings: to alert people in advance of possible further threat(s) in order to help them take preventive measures and/or direct them to safer areas. Information on Relief Measures: including information on locations and time of relief material distribution, medical camps etc. Health alerts: for evacuees/flood victims, including epidemic warnings, medical safeguards and first aid, sanitation and hygiene information, location of medical camps etc. Providing Accurate Information: Countering unconfirmed information and rumors that can trigger panic among an already disturbed population. It becomes vitally important to maintain the flow of authentic and reliable information. 11

Elections 12

General Elections – Communication requirements Law and Order Situation Polling duty allocation information Polling personnel dispatched from Distribution Center Polling personnel reached polling stations Hourly Polling percentages Closure if Polling and final Polling percentage Required communication at Reception Center 13

User Departments Sl. No Department/Office Location 1 Chief Secretary Office Hyderabad 2 Disaster Management, Ministry of Home affairs Delhi 3 Intelligence Bereau Delhi, Hyderabad 4 Chief Electoral Office Hyderabad 5 State Board of Technical Education & Training 6 District Collectorates Hyderabad Kadapa, Mahabub Nagar, 7 UNDP Securities Delhi 8 APState Civil Supplies Corporation Limited Hyderabad 9 APAcademy of Rural Development (APARD) Hyderabad 10 Sericulture Department Hyderabad 11 Power Distribution Co. Central & Eastern Hyderabad, Vizag 12 Municipal Corporation of Hyderabad (GHMC) Hyderabad 13 AP State Public Service Commission Hyderabad 14 AP Information Comission Hyderabad Karimnagar, Krishna 14

THANK YOU 15

Mobile numbers for On demand SMS Reservoir Storage – 99635 50620 Sericulture - 97047 42555 (seri cb; seri bv) Information Commission – 99896 55152 (APIC 798 2007)