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Components of the Work. Keys® System Training Needs Skill Assessments Job Profiling How can Components of the Work. Keys® System Training Needs Skill Assessments Job Profiling How can any skill What work skills What skills and skill gaps be addressed and skill levels are needed in in education & does an individual today’s training programs? currently have? occupations?

Career Readiness Certificate Levels & Employability Bronze Level –Core employability skills for approximately 30% Career Readiness Certificate Levels & Employability Bronze Level –Core employability skills for approximately 30% of the jobs Silver Level - Core employability skills for approximately 65% of the jobs Gold Level - Core employability skills for approximately 90% of the jobs

The CRC Consortium CRC deployed: • Alabama • Indiana • Kentucky • Louisiana • The CRC Consortium CRC deployed: • Alabama • Indiana • Kentucky • Louisiana • Missouri • New Mexico • North Carolina • Oklahoma • Tennessee • Virginia CRC in progress: • Arizona • Colorado • District of Columbia • Florida • Georgia • Iowa • Kansas • Massachusetts • Michigan • Nevada • North Dakota • Ohio • Pennsylvania • South Carolina • Washington • West Virginia • Wyoming Interested in CRC : • Alaska • Arkansas • California • Delaware • Idaho • Illinois • Maryland • Minnesota • Mississippi • Montana • Nebraska • New Jersey • New York • Oregon • Rhode Island • Texas • Utah • Vermont

 • • Interpersonal Interaction Listening and Speaking Cooperation and Respect Self Management • • • Interpersonal Interaction Listening and Speaking Cooperation and Respect Self Management • • Resource Management Time Management Quality Management Problem Solving Employers have been describing a need for workers with “soft skills” such as a willingness to learn; punctuality and other basic work-related skills; the ability to work in a team; and an ability to think critically, analyze and solve problems since 1996. -- Good Faith Fund

 • • ≈10 Million assessments administered More than 13, 000 jobs profiled 21 • • ≈10 Million assessments administered More than 13, 000 jobs profiled 21 statewide contracts Clients in all 50 states, Canada, and 10 international countries • Millions of WIN users • Uncontested in court • EEOC Compliant

Northrop Grumman • Challenge – Assessing and developing employee foundational skills • Results – Northrop Grumman • Challenge – Assessing and developing employee foundational skills • Results – 33% reduction in staff recruitment time – 28% reduction in “churnover”, i. e. turnover in first year – 8 month ROI study- $230, 000 in savings – Union participation

Creative Extruded Products • Challenge – Reducing overtime, employee turnover, training time, and scrap Creative Extruded Products • Challenge – Reducing overtime, employee turnover, training time, and scrap costs • Result – – – Training time fell from 6 months to 2 months Overtime hours fell 95% Turnover fell from 33% to 5% Scrap expenditures fell 21% Profits rose by 50 times the cost of Work. Keys

Morning Star Foods • Challenge – To ensure employees have the skills necessary to Morning Star Foods • Challenge – To ensure employees have the skills necessary to keep up with rapid technology changes and production growth • Results – Reduction in training time (cost savings per hourly employee between $2, 500 and $3, 700) – Lower turnover rates (35% reduction) – Increased investment in Mount Crawford facility

Mid. American Energy Company • Challenge – To find effective, validated pre-employment assessment tool Mid. American Energy Company • Challenge – To find effective, validated pre-employment assessment tool for entry-level skilled positions that is easily accessible from locations across the US • Result – – 83% reduction in turnover Higher caliber of employee Fair selection tool that improves hiring process Method to prepare job candidates for exams

Dow Chemical • Challenge – Upgrading the competencies of Dow Process Technicians through development Dow Chemical • Challenge – Upgrading the competencies of Dow Process Technicians through development implementation of skill training programs • Results – A systematic workforce development plan that diagnoses employee skill gaps and provides training to close those gaps