Company Overview ADR Group Ralf Huschka President

Company Overview ADR Group Ralf Huschka President & Owner 1

Who is ADR Group High level IT Services, Training Services and Trading for Europe and South East Asia: u. ADR Consulting: IT Services in Europe u. ADR Trading: Trading of German Industry Products between Germany and Asia u. ADR Germ. Indo: IT Services and Trading in Indonesia u. ADR Asia: IT Services in Philippines u. ADR Malaysia: IT Services in Malaysia 2

Advantage for our customers Worldwide experience in global projects u High flexibility § Stuffing and realizing projects worldwide with the optimal team u International technology transfer § All projects are documented in a knowledge base § Knowledge is accessible worldwide u Local support during the projects and after projects u Local contact persons in countries of operation § Local presence § Contact persons speak local languages as mother language u Market usual prices 3

Who We Are Ralf Huschka u Born in 1963 in Munich, Germany u Education as Banker u Masters of Science in Informatics u 1990: Founding of ADR Consulting Gmb. H in Munich, Germany § Development of Systems Management Framework DAME for Siemens § Integration of Network Management for HVB (2 nd biggest German Bank) § Design and Implementation of Enterprise wide NSM solutions § Extension of ADR Consulting as Managing Director u u 2004: Founding of ADR Germ. Indo in Jakarta, Indonesia u 2005: Founding of ADR Asia (Malaysia) in Kuala Lumpur, Malaysia u 2005: Founding of ADR Asia in Manila, Philippines u 2005: Founding of ADR Trading in Munich, Germany u 4 2004: Built up INS Pacific. Rim based in Singapore, operating all over Asia and Australia/New Zealand Since 2008: Build up Systems and Service Management SPIRIT/21 AG, Boeblingen, Germany

Who We Are (Companies) u 19 years providing business-centric, technology solutions § Vendor independent professional services spanning IT infrastructure lifecycle § Specialized in Systems and Network Management and ITSM § IT Trainings § International Trading u u 5 Fortune 1000 focus ADR Group offers IT Services for Europe and South East Asia

ADR Group History Founded 5/90 6 12/04 Founded 10/05 11/05 12/05

Consulting Portfolios 7

Consulting Offers § IT Strategy & Integration § Process Governance & Architecture § Intelligent Networking § Carrier Grade Networking § Network Design and Architecture § Wireless § § 8 Operating Systems OS Security Directory Services Enterprise Services § § BCDR Storage Management Architecture Data Consolidation & Migration § Risk Assessment § Defense Planning § Architecture & Infrastructure § § IT Operations IT Optimization IT Automation Business Service Management

IT Strategy & Planning Services IT Strategy & Integration • IT Strategy • Business & Financial Analysis Solution Planning • RFP Planning & Analysis Process Governance & Architecture • Process Governance • Assessment • Design based on ITIL 9

IT Infrastructure Services Intelligent Networking Carrier Grade Networking • Enterprise Network Assessment • Network Fabric • Server Load Balancing • Internet Edge Services • SP Network Assessment • WAN Optimization • Virtual Private Networking • Optical Networking Convergence • Justification & Assessment • Telephony Services • Unified Messaging • Video/Multimedia Services 10 Wireless • Wireless Architecture • Wireless Security • Wireless Management

Operating Systems & Directory Services Operating Systems • Microsoft • Unix (Linux, Sun/Solaris, IBM/AIX, HP/UX) • OS Security Directory Services • Directory Service Evaluation and Design • Implementation of LDAP • Implementation of Active Directory 11

Storage Systems & Services ►Business Continuity/ Disaster Recovery • Risk Assessment • Recovery Planning • Audit • Planning and Support of Recovery Tests ►Architecture • Storage Area Networks (SAN) • Network Attached Storage (NAS) 12 ►Storage Management • Backup/Restore • IBM/TSM, Netbackup, Legato Networker ►Data Consolidation & Management • Storage Consolidation • Server Consolidation • Data Migration • Storage Resource Management

Security Services Risk Assessment • Ethical Hacking • Risk Analysis • Security Assessment Defense Planning Architecture & Infrastructure • Authentication & Access (part of NSM) • Security Architecture • Technical Infrastructure • Security Policy & Procedures • Security Operations • Incident Management (Part of NSM) • Awareness Training 13

Network & Systems Management Services (NSM) (1) THE core services of ADR; excellent knowledge and experience ► Fundamental NSM • IT processes based on ITIL, SMFD and other methods • NSM Architectures • NSM Design (IBM/Tivoli, HP/Open. View, BMC/Patrol, CA Uni. Center, Micromuse, Info. Vista) ► Availability • Network Management (Tivoli/Netview, HP Open. View Node. Manager) • Server Monitoring (ITM, Nagios, MOM) • Integration of Applications into NSM (SAP, e. Business, Databases, Web. Infrastructure) 14

Network & Systems Management Services (NSM) (2) THE core services of ADR; excellent knowledge and experience ► Security • User Access Control • Directory Integration • Risk Management • Integration of Security Environment into NSM ► Business Server Management • BSM Architecture and Implementation (e. g. IBM/TBSM) • End-To-End Monitoring • Application Monitoring 15

Network & Systems Management Services (NSM) (3) THE core services of ADR; excellent knowledge and experience ► Optimization • Data Warehouse • Central Enterprise Console • Automated Problem Solution via Rulebases • Single Point Of Control (SPOC) • Integration of NSM into Help. Desk • Integration of Third Party Products into SPOC ► Provisioning • License Management • Configuration Management (SW Distribution, Inventory) 16

Network & Systems Management Services (NSM) (4) THE core services of ADR; excellent knowledge and experience ► Storage • Remote Configuration of Storage Management Solutions • Integration of Storage Management into NMS ► User Help Desk • IBM Maximo • Problem Management • Change Management • Configuration Management • Design and Architecture of UHD Solutions • Implementation of UHD (e. g. Whitestone, Peregrine Service & Asset Center, BMC Remedy…) • Integration of UHD into NMS 17

Training Portfolios (1) u IT Process Training (ITIL) n ITIL Awareness ü ü n ITIL Foundation ü ü Introduction in operational roles and responsibilities Understanding of interfaces between roles Mapping of roles to operational processes ITIL Processes ü ü 18 Optimization of your IT Service Management Processes Custom made training or standard training ITIL Roles and Responsibilities ü n Introduction into ITIL Understanding of the importance and benefits of IT Service Management Introduction into ITIL/ITSM Processes Understanding of requirements and deliverables of each process Understanding of supply chains and interfaces between processes Mapping of processes to operational roles

Training Portfolios (2) u ITSM Training n n n n u n n Individual or customer specific courses Own training center planned High class courses to local prices Cooperation with IBM Malaysia n n 19 IBM/Tivoli Storage Manager IBM/Tivoli Security Compliance Manager Training Center in Kuala Lumpur n u IBM/Tivoli Framework IBM/Tivoli Configuration Manager IBM/Tivoli Remote Control IBM/Tivoli Enterprise Console IBM/Tivoli Netview IBM/Tivoli Monitoring ECIS Partnership in process ADR will hold courses for IBM/Tivoli

Projects Examples of ADR in Asia (1) u Philippines n Unilab ü ü ü n Siemens ü n ü Consulting Service for ITIL Best Practice for their IT Management Process Implementation and Configuration of Tivoli Monitoring for Applications-my. SAP Module (POC) Philippine Airlines ü ü 20 Redesign of the current IBM Tivoli deployment, extending reporting capability for Inventory and Service Levels ABS CBN ü n Design and Implementation of Systems Management for Unilab SAP Rollout Implementation and Configuration of Tivoli Monitoring for Applications-my. SAP Module Facility Management consulting to integrate central event management using IBM Tivoli Enterprise Console Redesign of IBM/Tivoli Environment Managed Services for IBM/Tivoli Environment

Projects Examples of ADR in Asia (1) u Philippines n Bank Of The Philippine Islands (BPI) ü n Standard Chartered Bank ü 21 Upgrade and Migration Services from current Storage Environment and TSM Version to new Storage Technology and TSM Version Managed Services for Tivoli Storage Manager

Projects Examples of ADR in Asia (2) u Malaysia n ST Micro ü n Revertex ü n ü ü ü Integration of Directory Integrator Design and Integration of Tivoli Storage Manager and CBMR Bank Al Rajhi ü 22 Design and Implementation of Network- and Systems- Management Environment (based on IBM/Tivoli) Automated Patch Management Security Policies Tenaga Nasional Berhad ü n Implementation of Tivoli Configuration Manager MISC ü n Implementation of a Backup/Restore Solution based on Tivoli Storage Manager Integration of Tivoli Storage Manager

Projects Examples of ADR in Asia (2) u Malaysia n AEON Credit Design and Implementation of Network- and Systems-Management Environment - Central Event Management - Configuration Management - Network Management - License Management …… ü n BMW APAC ü ü ü 23 Integration of Systems Management for APAC Integration of SAP Monitoring Operations of BMW GDC APAC Migration from Tivoli ITM 5. 1 to Nagios and MS-MOM Integration of MS-SMS for BMW APAC

Further projects of our team (1) u Philippine Stock Exchange, Del Monte Philippines, Inc n n n n u Bangko Sentral ng Pilipinas n n n n n u Integration with User Help Desk System Design and Architecture IBM Tivoli Management Framework IBM Tivoli Configuration Manager IBM Tivoli Enterprise Console IBM Tivoli Data Warehouse IBM Netview System Design and Architecture IBM Tivoli Monitoring IBM Tivoli Data Warehouse Tivoli Storage Manager IBM Tivoli Monitoring IBM Tivoli Netview IBM Tivoli Enterprise Console IBM Tivoli Remote Control IBM Tivoli Management Framework IBM Tivoli Configuration Manager Astec Power, Inc n System Design and Architecture IBM Tivoli Enterprise Console IBM Tivoli Netview IBM Tivoli Monitoring n IBM Tivoli Data Warehouse n n n 24

Further projects of our team (2) u Lufthansa Technik Philippines n n n u Siemens, Inc. n n n n u n n n System Design and Architecture IBM Tivoli Data Warehouse IBM Tivoli Management Framework IBM Tivoli Enterprise Console IBM Tivoli Configuration Manager Applying security products on security processes Remote testing of Trend. Micro and Competitor’s security Sunlife Financials n n 25 System Design and Architecture IBM Tivoli Monitoring IBM Tivoli Data Warehouse IBM Tivoli Service Level Advisor IBM Tivoli Enterprise Console IBM Tivoli Risk Manager IBM Tivoli Configuration Manager ABS-CBN Corporation n u System Design and Architecture IBM Tivoli Enterprise Console IBM Tivoli Management Framework n IBM Tivoli Data Warehouse IBM Tivoli Service Level Advisor Tivoli Storage Manager

Further projects of our team (3) u DBS Bank Singapore n n n u Government Service Insurance System n n n u n n n n System Design and Architecture IBM Tivoli Storage Manager IBM Tivoli Management Framework IBM Tivoli Configuration Manager Tivoli Decision Support IBM Tivoli Data Warehouse IBM Tivoli Enterprise Console IBM Tivoli Management Framework IBM Tivoli Configuration Manager Trend Micro n n 26 System Design and Architecture IBM Tivoli Data Warehouse IBM Tivoli Management Framework IBM Tivoli Enterprise Console IBM Tivoli Netview Philippine Airlines n u IBM Tivoli Management Framework IBM Tivoli Configuration Manager IBM Tivoli Remote Control n n n IBM Tivoli Data Warehouse e. Lab Implementation (simulation of security implementation) testing of all security solutions in the market including TSCM Applying security products on security processes Remote testing of Trend. Micro and Competitor’s security

Further projects of our team (3) 27

Example customer Germany 28