COMMUNITY STRATEGIES SHARED LIVING — MA Comprehensive Program

COMMUNITY STRATEGIES: SHARED LIVING - MA Comprehensive Program Review May 31, 2013

WHAT IS SHARED LIVING? • Shared Living is similar to foster care living arrangements. • The objective is to provide the individual with a more “normal” living experience than a group home or forced roommate situation will allow. • This living arrangement provides the opportunity for long lasting, natural relationships. • The person placed is seen as more of an individual. • This is a very cost effective model.

HIGHLIGHTS Ø Passing QUEST Ø Receiving outside referrals Ø Placing CT clients in SL Ø Being seen as an agency that has a shared living division

CHALLENGES Ø Managing growth Ø Reviews Ø Recruiting for providers

STAFFING Staff Turnover Rates Performance Evaluations Staff Training

OVERDUE PERFORMANCE EVALUATIONS October 2012 – March 2013 STAFF TURNOVER RATE 4/1/2012 – 3/31/2013 Overdue Evaluations As of March 31, 2013 FT PT CS Shared Living 0 2 Last CPR October 2011 – March 2012 Overdue Evaluations As of February 29, 2012 FT PT CS Shared Living 2 5 Ø Total of 0 FTE and 2 PTE’s with overdue performance evaluations between October 2012 – March 2013. Ø Last CPR, a total of 2 FTE’s and 5 PTE’s with overdue performance evaluations from October 2011 – March 2012. Ø Last CPR, Shared Living Turnover Rate was 17. 1% (3/1/11 -2/29/12) compared to the 26. 7% rate for CSMA Data obtained from HR Department & HR Personnel Summary

TRAINING HOURS Ø Total of 68. 5 training hours or 10. 2 hours/per job coach over six months Data obtained from CS Shared Living and HR E-Learning Report

CLIENT RELATED • Total Number of Clients • Total Number of Site Visits conducted by Staff • Clinical Hours • Community Volunteer Activities

Ø Average of 13. 8 clients per month. This is a 25% increase from the last CPR Ø Last CPR: Average of 11 clients each month over six months (October 2011 – March 2012) Ø A total of 96 site visits; last CPR, a total of 41 site visits. This is a 234% increase from last CPR Data obtained from CS Shared Living

CLINICAL HOURS Average Per Client Per Month (October 2012 - March 2013) Ø Average of 1. 0 individual and 0. 8 group clinical hours per client per month. Ø Last CPR, average of 1. 1 individual and 1. 5 group clinical hours per client each month. Ø A total of 80 individual and 64 group clinical hours (144 hours); last CPR, total of 71 individual and 102 group clinical hours, (173 hours) (October 2011 – March 2012) Data obtained from CS Shared Living

COMMUNITY VOLUNTEER ACTIVITIES Average number of activities per client per month October 2012 – March 2013 Total Activities Per Month Average of: October: 98 January: 105 1. 8 activities per client per week. 7. 5 activities per client over 6 months. November: 90 February: 110 December: 110 March: 105 Last CPR: 1. 5 activities per client per week; 6. 6 activities per client over 6 months (October 2011 – March 2012) Data obtained from CS Shared Living

CPR ACTION PLAN See Handout