Communications: Inside – Outside Before, During, After
What do these events have in common? z. Belle Isle Aircraft Crash Exercise z. Hurricane Andrew z. Operation Prometheus – Dirty Bomb z. September 11 th World Trade Center Attack z 2004 Democratic National Convention
Communicate z. To make known z. To give to another; transmit z. To give or interchange thoughts, information z. To be connected
Inside Your Organization z. Conversations – Meetings z. Electronic z. Paper z. Telephone z. Radio
Outside Your Organization z. With Whom Do You Have To Talk? y. Why y. How z. Develop Your Commo Plan
Incident Command System The IAP is our communications tool. It lets everyone know the who, what, where, when and how of the incident.
ICS Forms and the IAP z 202 IAP Incident Objectives/Response Priorities z 203 IAP Organizational Assignment List z 204 IAP Division/Group Assignment List z 204 -2 IAP Task Force/Strike Team Personnel z 205 IAP Incident Radio Communications Plan z 205 -1 IAP ICS Positions/Phone Numbers z 206 IAP Medical Plan z 207 Organization Chart z 208 Incident Schedule of Meetings
ICS Forms and the IAP z 209 IAP Inland Situation Status Summary z 209 -1 Situation Status Update z 209 -2 IAP Marine Situation Status Summary z 211 Check In/Out Log z 213 General Message/Resource Request z 214 Unit Log z 216 Field Resources z 218 Support Vehicle Inventory z 220 Air Operations Summary z 222 Supply/Materials Request z 223 IAP Health & Safety Message z 224 IAP Environmental Unit Summary Sheet
205 IAP Incident Radio Communications Plan z. Assignment z. Function z. System z. Channel/Frequency z. Designated Check-in Time
205 -1 IAP ICS Positions/Phone Numbers z. Who z. Their Function z. Telephone Number(s)
2004 DNC Commo Planning z. Planning Section Chief z. Communications Section Chief z. Identify the Operations Centers and Who’s Who z. Develop the Communications Plan z. Produce the ICS 205 and 205 -1
Communications Goals z Provide an Effective Communications Plan z Provide a Secure Command Control Channel z Present a Common Operational Picture y. For decision makers y. For tactical operations y. For support operations z Develop a Secondary Communications System
Command Centers z BOSTON EOC z BPD OPS z BFD OPS z BEMS OPS z MEMA EOC z FEMA ROC z MACC z DHSOC z FLEET CENTER OPS z DNC/BOSTON 2004 z JIC z JOC z JIIC z USCG z 20 HOTELS z 50 PARTIES
Good Communications will not ensure a successful outcome. But without it, your chances of success are greatly diminished.
After the Event/Incident z. What Worked? z. What Didn’t? z. How Do We Make It Better?
Boston’s Public - Private Partnership
Goals z. Establish emergency management partnership between the public and private sectors in the City of Boston. y. Communications y. Evacuation y. Emergency Access
Communications z. Develop communications network for essential exchanges of emergency-related information before, during and after a critical incident. y. Internet Web Site y. Desktop and Wireless Email
Evacuation z. Develop simultaneous multiple building evacuation coordination plans between large occupancy buildings and Boston emergency response agencies. y. Coordinate Individual Building Evacuee Staging Areas with Adjacent Buildings y. Coordinate with Incident Commander, EMS and BPD’s Critical Incident Exodus Plan
Emergency Access z. Develop plan to facilitate essential private sector employees with re-entering areas restricted to public access due to emergency conditions. y. Building Facility Staff and Contractors y. Corporate Tenant Staff and Contractors
Boston’s Corporate Emergency Access System
C E A S Purpose z Assist local businesses in re-entering areas restricted to public access to due to an emergency condition or special event z Identify “essential employees” to a company’s viability z When conditions permit, allow these employees access to the work site to sustain company operations
Benefits to Private Sector z Essential employees will have authorized emergency access z Assessment and site restoration processes may begin immediately z Businesses may quickly assess impact based on early assessments z Vital records may be retrieved
Eligibility z Any employee designated as “essential” by their employer and works for a private sector organization, not-for-profit corporation, and other non-governmental entities, which maintain a business address within the City of Boston. z Or pre-defined Critical Service Provider with addresses outside the City
Percentage of Employees per Site
C E A S: Activation z Activated by Mayor and the BEMA Team as part of a strategy to minimally affect business operations during an emergency situation z Viewed as an element of the city’s contingency plan, not as a separate or independent function
Levels of Emergency Access z Use of CEAS will be determined by the Mayor and public safety officials as to the safety of areas affected by an emergency situation. z Under certain conditions access under any level of activation may be limited to a controlled entry point by which card holders will be permitted ingress only under police escort. z Access may be limited or denied at any time during activation due to sudden, changing conditions.
CEAS Access Levels z. ACCESS X: All access prohibited D: Direct Involvement Only C: Critical Industries B: Basic functions, all companies A: All permitted, vehicular limitations
ACCESS C: Critical Industries Sectors of business that have been pre-determined to be vital to the continuing economic viability of the city, state, national or global economies y Banking and Financial Services y Food Distribution y Public Power/Gas & Telecommunications y Building Management y Health Care y News Media y Fuel Distribution y DOD Contractors (as verified by DOD) y Universities and Colleges w/resident population y Research Facilities
ACCESS B: Basic Functions, All z. In addition to Access D and C employees, Essential Employees of all companies, with credentials issued under this program, will be permitted entry, to enable a basic functioning of business operations until the emergency condition ends.
ACCESS A: All Permitted/Car Limits z Conditions require the limitation of vehicular traffic to only Essential Employees (Access D, C and B authorized) z A credential within a designated emergency zone will be required for an employee who is driving. Non-essential employees will be permitted entry if it is made by public transportation, pooling with an essential employee, or by non-vehicular means.
CEAS Activation Process z Recognition of the need to activate the system, during periods when access or travel may be limited by an emergency government action; z Activation by the Mayor or the BEMA Team; z A public announcement of the activation; z Implementation and enforcement of the system by public safety officials.
Boston CEAS: Joint Initiative z Mayor’s Office of the City of Boston z Boston Emergency Management Agency (BEMA) z Boston Fire Department (BFD) z Boston Police Department (BPD) z Massachusetts Emergency Management Agency (MEMA) z New England Disaster Recovery Information Xchange (NEDRIX) z Greater Boston Chamber of Commerce (GBCC) z Building Owners and Managers Association (BOMA)
Little League Baseball “Before every pitch, ask yourself this question….
“If the ball comes to me, what am I going to do with it. ” Arthur S. Morash
Critical Incident Planning Emergency planning is decision making prior to an actual crisis or disaster including the consideration of resources required to manage and resolve the event
Boston Emergency Management Agency Thomas M. Menino Mayor Stephen A. Morash Deputy Director
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