Collaboration Technologies at Fermilab and An Introduction to the RCWG Sheila Cisko Fermilab May 13, 2008 Sheila Cisko NLIT Summit 08
Topics • Collaboration Technologies, Services and Operations • Future Directions • Introduction to RCWG • Contact Information • Resources • Questions? May 13, 2008 Sheila Cisko NLIT Summit 08 2
Collaboration Technologies • It’s all about Communication and which tools work best for users and their colleagues whether from offices, conference rooms, homes, cell phones or ? May 13, 2008 Sheila Cisko NLIT Summit 08 3
Video collaboration at Fermilab • Fermi uses H 323 (voice & video over IP) – from 30+ conference rooms – ~2 new rooms per year • all Polycoms – legacy and new systems, – several Hi. Def • generic set ups • enhanced installations May 13, 2008 Sheila Cisko NLIT Summit 08 4
Video Collaboration at Fermilab (cont’d) • H 323 –from desktops –software clients on –Windows –Mac –Linux –hardware clients May 13, 2008 Sheila Cisko NLIT Summit 08 5
Video Collaboration at Fermilab (cont’d) • Enabling Video Organizations (EVO) formerly VRVS – an architecture which uses Vi. Evo desktop tools, H 323, phone – is free with minimal cost for camera/microphone – is feature rich with file sharing, whiteboard, recording, meeting control May 13, 2008 Sheila Cisko NLIT Summit 08 6
EVO May 13, 2008 Sheila Cisko NLIT Summit 08 7
Audio conferences at Fermilab • 3 -way calling from Fermi phone system • phone with sharing and/or showing data – call-in or call-back options • phone gateways to video conferences May 13, 2008 Sheila Cisko NLIT Summit 08 8
Web Collaboration used at Fermilab • Document repositories • within an event management system called In. Di. Co • Doc. DB • those hosted by CDF and D 0 experiments • Streaming • ECS Ad-hoc conferences automatically streamed – user can annotate • service offered by Visual Media Services May 13, 2008 Sheila Cisko NLIT Summit 08 9
Web Collaboration (cont’d) – Web. Ex – cost for service and telephony • cost depends on utilization and location of users (domestic vs foreign) • call in or call back option • allows desktop sharing and showing • limited number of video can join • 24/7 support • Wikis, twikis, blogs • Email with attachments May 13, 2008 Sheila Cisko NLIT Summit 08 10
Collaboration Services Used at Fermilab Ø -Three or more sites/endpoints/callers require a multipoint control unit/service/bridge/server Video services: – ESnet Collaboration Service (ECS) – no cost to use • Ad-hoc dial in from registered clients • gateway allows ISDN and phone – EVO – no cost to use • scheduled & instant meetings, private conversations – DOE Televideo Services – cost of ISDN calls May 13, 2008 • use ISDN bridges for national labs Sheila Cisko NLIT Summit 08 11
Collaboration Services used at Fermilab (cont’d) • Audio – ECS Meeting. Place –cost of phone call to California • scheduled resource • data collaboration feature – EVO – cost of phone to nearest gateway • gateways for phone to video meetings – 1 -800 -Conference – cost range $. 24 to. 32 per minute • optional plans for dial-in/out, toll-free, US/foreign reservationless, 24/7 availability – others May 13, 2008 Sheila Cisko NLIT Summit 08 12
Collaboration Operations at Fermilab • Non-centralized conference room scheduling and operational support • Work groups develop own experts • Desktop collaboration and room-centric instructions available on web and in conference rooms • Automated tools for monitoring and metrics needed • Service providers don’t supply statistics May 13, 2008 Sheila Cisko NLIT Summit 08 13
Collaboration Operations at Fermilab (cont’d) • One FTE – to assist on- and off-site users for FNAL meetings – to assist support staff and service providers – to assist with design and installation of new rooms using subcontracted installers when needed – to provide training and documentation for desktop and room set ups – to track and maintain codecs – to conduct technology investigations – and more! May 13, 2008 Sheila Cisko NLIT Summit 08 14
Future Directions in Collaboration at Fermilab • Promote H 239 (video+content over IP) – requires upgrades to vc hardware and room peripherals • Migration from legacy video systems – to H 239 -enabled systems – to HD • bandwidth and MCU considerations • Investigate unified communications – from cell phones, IM, Vo. IP, etc May 13, 2008 Sheila Cisko NLIT Summit 08 15
An Introduction to the RCWG • Remote Collaboration Working Group May 13, 2008 Sheila Cisko NLIT Summit 08 16
RCWG Description • Remote Collaboration Working Group is representative of DOE labs, sites and universities which use ESnet Collaboration Service (ECS) • Purpose is to interact between DOE collaboration community and ESnet Collaboration Services (ECS) staff • Is a task force of the ESnet Coordinating Committee (ESCC) an advisory body to the NLCIO May 13, Credit: Ed May - ANL 2008 Sheila Cisko NLIT Summit 08 17
RCWG Charter • Provide insight and requirements from DOE community to ECS for usage, problems and planning of services • Provide organized testing, roll-out and feedback of new and/or revised services • Provide an information exchange on new products and developments Credit: Ed May - ANL May 13, 2008 Sheila Cisko NLIT Summit 08 18
RCWG Membership Sheila Cisko, Chair Alan Sill Andy Kromphardt Art Bray Carl Scimeca Chris Masullo Christian Helft Brooks Collins Deb Agarwal Ed Ritenour Gheni Abla Janine Jensen Jim Berry Joao Fernandes Josh Stillerman Karl Pommer May 13, 2008 Fermilab Texas Tech University of Iowa SLAC Princeton Plasma Physics Lab Brookhaven National Lab IN 2 P 3 -LAL SLAC LBNL General Atomics Pacific Northwest National Lab Sandia National Lab CERN MIT Los Alamos National Lab Kars Ohrenberg Knut Bjorkli K. Estelle Dodson Center Margaret Mc. Murray Martin Jara Reinhard Eisberg Rich Horwitz Sabah Salih Stan Kluz Philippe Galvez Steven Goldfarb Thomas Baron Tom Hayden Thomas Uram Terry Schalk Sheila Cisko NLIT Summit 08 DESY CERN NASA Ames Research UTexas-TACC LBNL DESY BNL University of Manchester ESnet Caltech/EVO University of Michigan CERN ANL HEP ANL/Access Grid University of California – Santa Cruz 19
RCWG • Group meets weekly – alternates general discussions and technical testing • guest presenters showcase other collaboration solutions or services • members recap presentations from collaboration conferences, workshops or exhibits • reports from DOE labs, such as Red Team findings related to collaboration – email lists open for inquiries, troubleshooting, sharing of technical information Ø Join us! May 13, 2008 Sheila Cisko NLIT Summit 08 20
RCWG Activities • Use the technologies that we promote – video, content sharing, HD, wikis, Indico, etc • Outreach to LHC, ILC, Fusion and Particle Astrophysics – help collaborations select interoperable tools • interact with industry vendors & developers – regarding technology investigations • H 323 to SIP MCUs • HD and telepresence – request features and fixes May 13, 2008 Sheila Cisko NLIT Summit 08 21
Resources • • • http: //computing. fnal. gov/videoconferencing http: //www. ecs. es. net http: //evo. caltech. edu http: //www. vide. net/cookbook. en/ http: //wainhouse. com May 13, 2008 Sheila Cisko NLIT Summit 08 22
Contact Information • Fermilab Video Conference Coordinator – Contact Sheila Cisko • scisko@fnal. gov and videoconf@fnal. gov Video: 131. 225. 81. 175 Office: 630 -840 -4516 • RCWG: – rcwg@es. net May 13, 2008 Sheila Cisko NLIT Summit 08 23
Questions? May 13, 2008 Sheila Cisko NLIT Summit 08 24
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