CNA Employment Opportunities On Campus Recruiting CNA

CNA Employment Opportunities – On Campus Recruiting CNA Presentation Topics • CNA History and Background • Advancement Potentials • Entry Level Positions • Training Programs • Qualifications Required • Performance Reviews • Daily Tasks • Salary Rates 2

CNA Employment Opportunities – On Campus Recruiting From Humble Beginnings. . . CNA traces its roots to an insurance start-up launched in 1897 by Detroit entrepreneur Collins Hubbard Today, Chicago-based CNA is a global insurance leader 3

CNA Employment Opportunities – On Campus Recruiting CNA Rankings • 4 th largest U. S. commercial lines insurer • 11 th largest U. S. property/casualty insurer • 14 th largest U. S. property/casualty reinsurer Commercial lines 4 th ranking based on 2002 direct written premium; P/C 11 th ranking based on 2002 net written premium; P/C reinsurer 14 th ranking based on 2002 net written premium; Global reinsurer 28 th ranking based on 2001 gross written premium; 4 L/H 51 st ranking based on 2001 net written premium.

CNA Employment Opportunities – On Campus Recruiting Technology at CNA • JAVA (J 2 EE) • Websphere • XML • VPN • Oracle SQL • UNIX / AIX • Windows 2000 / XP • Wireless • Multi Terabyte Data Warehouse • Business Intelligence • Mainframe (COBOL) 5

CNA Employment Opportunities – On Campus Recruiting Entry Level Positions Application Development Analyst • Conducts detailed analyses of specifications, requirements, and equipment configurations for CNA systems • Develops and prepares computer applications (codes new or existing applications and/or integrates purchased solutions) • Prepares program test data, tests debugs programs • Supports operations area technical staff in implementation of application into production. Acts as liaison between clients and application areas 6

CNA Employment Opportunities – On Campus Recruiting Entry Level Positions Quality Assurance Analyst • Assists in preparing and conducting quality assurance testing of software and systems utilizing problem-solving assistance tools • Provides help desk support to client and IT technical staff in resolving basic QA process or procedure questions • Recommends process improvements and assists project managers in implementation of basic process improvement strategies • May assist in the development of QA metrics for assessing application software or systems 7

CNA Employment Opportunities – On Campus Recruiting Entry Level Positions IT Summer Internship Program • Designed to give students real-world work experience within several areas of IT: Infrastructure, Network Ops, QA, Security, Solutions & Designs, and Systems Development • Professional and Personal Development activities such as public speaking and Lunch & Learns with senior management • Hands-on projects with assigned mentors • Full-time work schedule • Internship will last 8 -12 weeks (start dates will vary) 8

CNA Employment Opportunities – On Campus Recruiting Requirements Application Development Analyst • Bachelors’ Degree in CIS / Computer Science or other related discipline • Related Internship or IT Experience (for Full-Time candidates) • Minimum 3. 0 GPA • Technical knowledge varies upon department location Quality Assurance Analyst • All of the above, as well as: • Overall understanding of the project management life cycle and prior use of project management tools • Good verbal and written communication skills with the ability to effectively interact with internal and external business partners 9

CNA Employment Opportunities – On Campus Recruiting Daily Tasks Scott • Server Implementation − Analyze current applications & processes and recommend improvements − Travel to 5 U. S. locations for systems audit and implementation − Assist Coordination of new Server Infrastructure in multiple Business Environments and verify application compatibility • Outsourcing Strategy − Model Approaches & Processes − Determine Strategy to effectively Outsource in order to Maximize Internal Talent, as well as allocate support activities. • Support Lead − Troubleshoot errors associated with in-house applications − Liaison between business users and IT support and development 10

CNA Employment Opportunities – On Campus Recruiting Daily Tasks Elaine • Subject Matter Expert − Production support liaison − Test code prior to deployment − Create documentation per business requests • Claim Center Project − Component Unit testing and End to End testing − Maintain documentation 11

CNA Employment Opportunities – On Campus Recruiting Advancement Potentials 12

CNA Employment Opportunities – On Campus Recruiting Training Programs IT Specific • No formalized training program. We have mentors assigned to new hires once they have started, and there is project level training provided as needed. • CNA encourages employees to stay abreast of new technology within the company by sending them to internal training sessions. Ongoing Education • CNA offers tuition re-imbursement for classes you take related to your role or business • CNA will pay for certifications which are applicable to your role (MCSE, PMI, etc. ) 13

CNA Employment Opportunities – On Campus Recruiting Performance Reviews Expectation and Measure Setting • Manager and Employee define what performance objectives and competencies are expected for the performance period. Measures are created to determine success. Development Planning • Manager and Employee determine the development plan based on the employee’s performance expectations Performance Evaluation • Manager and Employee evaluate the employee’s actual performance as compared to the measures set forth in the definition period. 14

CNA Employment Opportunities – On Campus Recruiting Salary Rates Bands for Various IT Positions: Application Development Analyst – 220 Application Developer Specialist – 240 Application Developer Sr. Specialist – 260 Application Development Director - 320 15

CNA Employment Opportunities – On Campus Recruiting Learn More About CNA • Indiana University Recruiting Schedule: September 9 th: IT Career Fair September 30 th: IT SCOOP Presentation October 21 st: IT On-Campus Interviews • 2 nd Round Interviews- Home Office Visits: Friday November 5 th- Friday, December 3 rd www. cna. com/careers 16